I use Bright HR as part of my company. We’re assigned all the training as part of compliance, and I can check all of my paperwork there as well. I can also apply for different kinds of leave on it, and view my working hours, my rota, and my previous days off. It lets me check in and check out too, so my company knows what time I arrived at the office and when I left, because all the check-ins and check-outs include the location. I can use it both on my laptop or my phone as an app or website so it's super smooth. Review collected by and hosted on G2.com.

I think that if it were connected to the inventory app or system, which is mostly used in school and educational settings to log attendance, it would have been easier to integrate at my school. Review collected by and hosted on G2.com.

I like using BrightHR mainly for core HR functions like maintaining employee records and managing absentees. I love that it's highly accurate compared to other software and provides a lot of metrics, which can help improve accuracy. What I like the most is its user-friendly UI and UX, making it super easy and smooth to use. It's also highly adaptable and can easily manage big data sets, and I appreciate the dashboards that cover every required metric. The initial setup and learning process is kind of easy, making the overall experience great. Review collected by and hosted on G2.com.

I feel it kinda lacks in depth in terms of analysis and it's a bit sort of costly. Instead of providing monthly reports, it should provide reports on a real-time basis and have a customization section. Review collected by and hosted on G2.com.

I really love BrightHR for its streamline shift and rota planning, which makes scheduling interviews and meetings so much better than any calendar apps or platforms we've used. I also appreciate their UI and overall experience. Time and attendance are features I like too, as they're closely related to the shift planning functionality. The signup user journey was really easy and smooth, without too many forms during onboarding. Review collected by and hosted on G2.com.

I feel like document storage could be improved, not in terms of capacity or size but the overall experience. I may be nitpicking because I use Google Drive a lot but I think there's room for improvement definitely mainly in terms of the document viewer. Because that could be very intuitive. Review collected by and hosted on G2.com.

Very intuitive and easy to understand system. Works well for small businesses like myself without a HR department to ensure you are compliant with employment law. It makes managing rotas/holiday/payroll easy as it can all be stored safely in one place, as well as copies of employment contracts and staff data too. I also enjoy the resources that are available to support both the employer and employees, and the 24/7 support is brilliant. All Bright HR staff and friendly and super knowledgeable. Review collected by and hosted on G2.com.

Historically the website was always very clunky and it was hard to find features. Some features can still be hard to find as they are not highlighted as clear buttons. Review collected by and hosted on G2.com.

It’s easy to use, and the support has been fantastic. Review collected by and hosted on G2.com.

I’ve yet to find any! We’re still very new to the product, so I’m sure there will be features we wish were better over time, but even the ones I’ve noticed so far have been rectified or escalated. Review collected by and hosted on G2.com.

I appreciate how BrightHR simplifies day-to-day HR work without overcomplicating things, especially for a German SME. It brings time tracking, holiday requests, absence management, and employee documentation into one clean platform, so we don’t have to juggle spreadsheets, emails, and separate tools anymore. The biggest win for us is the usability; our team picked up the clock-in, leave booking, and overview features really quickly, even those who aren’t especially tech-focused. BrightHR takes a lot of stress out of compliance with working-time rules by automatically tracking hours, overtime, and leave in line with local requirements. The initial setup was straightforward and relatively fast, which made onboarding new staff easy even for those not tech-savvy. Review collected by and hosted on G2.com.

The user interface is clear, but some reporting features feel limited: we can’t fully customize export fields or create company-specific compliance reports without extra work. Integrations with our existing payroll and accounting software are possible, but the setup was more hands-on than expected, and the sync isn’t always real-time. We really need more flexible, customizable report builder tools for German compliance and internal reviews. We’re limited to pre-built templates, so we often have to export raw data and manually clean it up in Excel to create reports. It would be a huge improvement if we could save custom report templates, automate monthly compliance exports, and get more granular filtering. Review collected by and hosted on G2.com.

I like how BrightHR turns disorganized, stressful HR admin into something simple, reliable, and almost effortless—all in one platform without being overly complicated. The leave and absence management feature really stands out for us. Employees can request holiday, sick leave, or remote work through the app; managers get instant notifications to approve or decline, and everything updates automatically with accurate accrual tracking. It’s clean, intuitive, and saves hours every week. The visibility provided by a centralized, self-service system, where employees can check their remaining holiday allowance and submit requests, and managers can see the team's availability on a single calendar, makes scheduling and daily operations much smoother. BrightHR has completely eliminated our biggest operational headaches with scheduling, staffing, and miscommunication. I also found the initial setup surprisingly straightforward and simpler than expected. Review collected by and hosted on G2.com.

The mobile app is functional, but it can feel slow or limited compared to the desktop version; some actions that are easy on a computer take extra steps or aren’t available on mobile at all. First, we’d love to see full managerial functionality on mobile. Right now, some approval workflows, team absence insights, and document-reviewing tasks are only available on desktop. Managers shouldn’t have to wait until they’re at a computer to handle urgent requests or view team availability. Second, the app could be more responsive and reliable. We’ve noticed occasional slow loading times, especially when opening the team calendar or viewing employee records. A faster, more stable experience would encourage the team to use it daily instead of defaulting to email or desktop. Review collected by and hosted on G2.com.

The team have been very helpful. We worked closely with the data entry team, particularly Subarna Nandi, who uploaded all our information onto the system for us when we moved from another HR platform. She answered all our questions quickly and clearly throughout the process. Review collected by and hosted on G2.com.

The fact that there is no dedicated Supervision or one-to-one section means we can’t properly track or review whether these are being completed through reports. Review collected by and hosted on G2.com.

It has given our staff instant access to information personal to them such as rota shifts, holiday allowances, the ability to request holiday, check documents such as payslips, handbook etc.

The support team have been great, in particular Leyla Sevi who has ensured our queries are answered promptly and always follows up. Review collected by and hosted on G2.com.

It does still require intervention but that is probably down to our quirky ways of working however that will improve as we make changes Review collected by and hosted on G2.com.

I really appreciate BrightHR's automated US federal and state-specific labor law compliance. It's the ultimate risk mitigator for us and integrates real-time, up-to-date US labor laws into scheduling, time/attendance, overtime, breaks, PTO, and record-keeping, automating compliance seamlessly without manual input. This feature eliminates the biggest risk of accidental non-compliance with FLSA, state meal/break rules, overtime thresholds, or record-keeping mandates. With BrightHR, I no longer spend endless hours on manual rule tracking or worry about human error leading to non-compliance. The initial setup was incredibly streamlined and optimized for our US retail operation. We had a compliance-ready, fully functional workforce management platform up and running in just three business days, which was impressive, especially given we onboarded eight geographically dispersed US store locations. Review collected by and hosted on G2.com.

BrightHR’s scheduler has basic 'template' features for holidays, but it can’t tie scheduling to real-time retail demand data, or auto-suggest extra shifts during peak times. We have to manually cross-reference Intershop BOPIS data with BrightHR schedules to add extra shifts, which is a time-consuming process that often leads to last-minute understaffing. Review collected by and hosted on G2.com.