I really appreciate how simple it is to create virtual cards that are linked to specific budgets, as well as the option to submit invoices that are automatically matched to the corresponding charges without any manual effort. The automation built into the system makes handling purchases and reimbursements much faster and more convenient. Review collected by and hosted on G2.com.

At times, I notice that my customizations for the Expense views unexpectedly disappear and revert back to the default settings. It would be very helpful if there were an option to include both myself and my team members together in budget reports. Additionally, I have observed that purchases from the same vendor are occasionally split into two separate vendor IDs, even though they share the same name. Review collected by and hosted on G2.com.

What I like best about Brex is how much faster and easier it makes the entire expense management process. >

UI / UX: The user interface is exceptionally clean, modern, and intuitive. As a manager who regularly has to review and approve my team's expenses, the UI makes navigating approvals incredibly seamless and painless.

Performance & AI / Intelligence: The software's performance is fast and highly responsive, which allows me to log and complete expenses instantly on the go. Thanks to its smart automation and intelligence, the platform handles data entry on the fly. I no longer have to sit down for a dreaded, time-consuming end-of-the-month review.

Integrations & Support / Onboarding: Getting the team onboarded was straightforward, and the system integrates beautifully with our existing workflows. Receipts and data sync effortlessly without manual lag, meaning the software does exactly what it's supposed to do—save us time. Review collected by and hosted on G2.com.

I don't have any major complaints. It does exactly what it's supposed to do, which is saving me from doing massive end-of-the-month expense reports. Any minor issues I've had are usually just down to standard learning curves for new team members. Review collected by and hosted on G2.com.

I use Brex for company travel expenses, and I really appreciate how the automatic receipt loading saves me so much time instead of having to manually load receipts. Filing an expense report with Brex is super easy; I simply add a few comments, and the process is complete. The automatic receipt loading makes it really convenient, as it is already there when I log in. Overall, Brex helps eliminate the headache of expense reporting, and I think you all are awesome. Review collected by and hosted on G2.com.

I am not crazy about booking travel on the Brex platform. It isn't horrible, but some of the steps can be a bit time-consuming when looking for specific flights and hotels. Review collected by and hosted on G2.com.

Brex makes managing the company expenses seamless. I can anticipate the spending trends based on our historical spending. What I really appreciate is how easy it is to manage staff spending by setting spending limits and rules. The process for onboarding or offboarding a staff member gives me a sense of ease and minimal risk. I also appreciate all the rewards available to the company. Review collected by and hosted on G2.com.

Brex is a fine-tuned operation. They keep coming up with new autamations. The customer service is awesome, whether chatting or by phone; I feel their support is second to none. Review collected by and hosted on G2.com.

I like that employees can see their corporate card charges as they make purchases and can complete their expenses without needing to create a separate expense report. Brex Support is also usually very helpful and quick to respond, and there’s a lot of information available through the support button. The reporting tool is very useful as well; it can handle large amounts of information and is easy to filter. After using the platform for a while, the UX feels clear, and I can easily find everything I need. Review collected by and hosted on G2.com.

The Travel tool should have more approval steps to prevent things to be charged before approval. Also employees have complained that some changes may not save automatically Review collected by and hosted on G2.com.

What I like best about Brex is that it’s absolutely amazing and easy to use! The platform simplifies expense management completely, and the seamless dashboard allows teams to track corporate spending in real time with zero hassle. It truly saves valuable time. Review collected by and hosted on G2.com.

What I dislike the most is that the rewards and features are heavily tailored to specific, high-growth startups or larger corporations. For smaller operations or non-tech industries, it can sometimes feel a bit restrictive compared to traditional business options. Review collected by and hosted on G2.com.

UI / UX

Brex offers an intuitive and user-friendly interface that makes expense management simple across teams. The workflows for submitting, approving, and tracking expenses are straightforward, reducing reliance on finance teams for routine tasks. Real-time visibility into spending helps users quickly understand and act on financial activity without waiting for reports.

Integrations

Brex integrates seamlessly with our accounting systems, enabling automated transaction syncing. This is especially useful for managing recurring subscriptions like Replit, Claude, and other tools. The integrations reduce manual effort and improve accuracy in financial tracking.

Performance

The platform performs reliably with real-time updates on transactions and spending. This immediate visibility ensures faster decision-making and helps flag unusual activity quickly. Overall, it handles day-to-day financial operations efficiently without noticeable delays.

Pricing / ROI

Brex delivers strong ROI by saving time across teams. Automation of expense tracking, approvals, and reconciliation significantly reduces manual workload. The efficiency gained, combined with better spend control, makes it a cost-effective solution for managing company finances.

Support / Onboarding

The onboarding experience was smooth and frictionless. Setting up accounts, issuing corporate cards, and configuring policies was quick and straightforward. The ease of setup allowed the team to start using the platform almost immediately.

AI / Intelligence

Brex enhances financial operations through automation and intelligent tracking. Real-time insights into spending patterns help maintain control and improve decision-making. While subtle, these capabilities reduce the need for manual oversight and improve overall financial visibility. Review collected by and hosted on G2.com.

Occasionally, the platform can feel restrictive when it comes to custom expense policies or reporting. Also, syncing or integrations with other tools could be smoother to reduce manual work in some cases. More granular policy control based on roles, category, or conditions would be better, and custom reporting with flexible filter and saved views would be a great improvement. Review collected by and hosted on G2.com.

I like that Brex integrates well with online purchases and Apple Pay for brick-and-mortar transactions. The process for logging in, reviewing activity, and uploading receipt copies is intuitive and efficient, making it easier to stay on top of expenses. The setup was simple for me as I just received the login and codes. Apple Pay integration was as easy as it could be. Brex met my needs as I transitioned to managing the division, addressing pain points for other leaders and their teams as well. Review collected by and hosted on G2.com.

Selecting account codes is too confusing as there are dozens of options that would never apply to our use, so selecting the proper accounting code is problematic. I do not fault BREX - as this is likely an internal set up issue. Review collected by and hosted on G2.com.

Brex is really easy to use and makes booking travel and submitting reimbursement requests seamless. I travel a lot for work, so have the Brex card and app make my life so much easier. It often fills in information about my trip for me automatically, which is a godsend. Brex's service team is also amazing and has made my experience that much better. Their team is by far the most attentive and effective I've ever worked with. All around an excellent platform and team! Review collected by and hosted on G2.com.

If I have trips and many transactions going on, it can be hard to keep track of certain payments and cancellations. With certain cancellations, I find I have to manually keep track of whether the refund has come through or not, so automating that would be super. Review collected by and hosted on G2.com.

Brex is very easy and practical to use for the control and management of resources and users. The product allows having multiple virtual cards for different types of expenses, users, countries, etc., which facilitates traceability and costs. Review collected by and hosted on G2.com.

It's not that I don't like it, I think Brex is great. But what happens to me occasionally is having a purchase declined because the category of the digital store as classified by Brex doesn't exactly match the product and/or service being purchased. In this case, it's necessary to contact our admin, explain the situation, adjust the categories enabled for the card, or generate a new card to redo the purchase. Review collected by and hosted on G2.com.