The support and guidance of the team on best practices, schedule, and content generation. Review collected by and hosted on G2.com.
Ability to connect more systems, would like an API Review collected by and hosted on G2.com.
The support and guidance of the team on best practices, schedule, and content generation. Review collected by and hosted on G2.com.
Ability to connect more systems, would like an API Review collected by and hosted on G2.com.
Our primary contact person is energetic and wants to improve the process. The idea of online study aids is cool and I think if we made the study aids easier to purchase activate, and meaningful they would be more popular with our clients. Review collected by and hosted on G2.com.
Communication has been hard, some of it is on us because we have been learning as we go and the people from our company and Benchprep are not the same people that started this adventure. At times we feel like we are being talked at and not listened to. The check in meetings can be rigid. Sometimes we feel like we are talked at and then the time is up and nothing is really resolved. I also dislike the general look of the interface because its boring and sometimes unclear how to navigate through the platform. It does not look good on the phone either. Review collected by and hosted on G2.com.
I do not personally use the study materials in Benchprep, instead I work with them to host the CRNI® Academy so our candidates can use it to prepare for the CRNI® exam. I like working with the staff. Review collected by and hosted on G2.com.
No dislikes stand out. I do remember thinking the platform was very intelligent and detailed so it was very overwhelming at the beginning. Review collected by and hosted on G2.com.
While there are some limitations to the BenchPrep platform, out of the box it is the best solution for our product's needs. The team always willing to explore opportunities to expand and grow features and functions. Review collected by and hosted on G2.com.
Given the breadth of BenchPrep's clients and their individual needs it is sometimes hard to gauge where our specific product's new features and functions fall in terms of priority and opportunity for change despite our customers showing high demand for new things. Review collected by and hosted on G2.com.
The interface is pretty easy to use, and it's a great way to consolidate all of your study materials into one platform for your customers. I wish that we weren't so limited within some of our own products so that we could use features like flashcards, lesson plans, etc. to make the platform even more helpful for customers. Review collected by and hosted on G2.com.
The interface is pretty boring aesthetically, and some of the data features haven't been working right. We've had customers call with confusion about some of the data reports they're seeing. I would love to see more colors, more interactivity, more gamification--like the FitBit dashboard. Review collected by and hosted on G2.com.
The team is open to finding and developing solutions to better help our members learn. Jessica has been a valuable asset and great communicator. Review collected by and hosted on G2.com.
The rollout schedule can be frustrating to get issues solved and new functions added. It is understandable, but it can make what I would think be simple fixes take a while to reach our members. Review collected by and hosted on G2.com.
Ability to provide a modern approach to sales training Review collected by and hosted on G2.com.
Scalability; platform flexibility and lack of personalization for users Review collected by and hosted on G2.com.
The most recent response to feedback provided Review collected by and hosted on G2.com.
The lack of initiative in the past 2 years and transparency and collaboration on using the data to drive the product innovations Review collected by and hosted on G2.com.
The best thing about BenchPrep is that it helps students prepare for different tests from the convenience of their homes. Review collected by and hosted on G2.com.
I think that in reality, BenchPress is not a magical software that will help your student pass their exams magically just by interacting with it; a student still needs to put in hard work and dedication to pass their exams. Review collected by and hosted on G2.com.
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