# Azure AI Document Intelligence Reviews **Vendor:** Microsoft **Category:** [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp) **Average Rating:** 4.4/5.0 **Total Reviews:** 19 ## About Azure AI Document Intelligence AI Document Intelligence is an AI service that applies advanced machine learning to extract text, key-value pairs, tables, and structures from documents automatically and accurately. Turn documents into usable data and shift your focus to acting on information rather than compiling it. Start with prebuilt models or create custom models tailored to your documents both on premises and in the cloud with the AI Document Intelligence studio or SDK. ## Azure AI Document Intelligence Pros & Cons **What users like:** - Users appreciate the **easy-to-use data extraction** capabilities of Azure AI Document Intelligence for various document types. (8 reviews) - Users love the **customization options** of Azure AI Document Intelligence, enhancing data extraction to fit diverse needs. (4 reviews) - Users praise the **document automation** features of Azure AI Document Intelligence for its accuracy and ease of use. (4 reviews) - Users find Azure AI Document Intelligence to be **quick and easy to use** , making document processing straightforward and efficient. (4 reviews) - Users commend the **high accuracy** of Azure AI Document Intelligence in extracting text and key information from documents. (3 reviews) - Scalability (3 reviews) - Automation (2 reviews) - Easy Integrations (2 reviews) - Features (2 reviews) - OCR Technology (2 reviews) **What users dislike:** - Users note that **pricing can escalate quickly** with large volumes, making Azure AI Document Intelligence less accessible for small businesses. (5 reviews) - Users find the **steep learning curve** for custom models challenging, especially with varied document layouts and preparations. (3 reviews) - Users find **limitations in machine learning** accuracy, especially with complex documents and high costs for processing. (3 reviews) - Users report **performance issues** with latency, variable document layouts, and accuracy, impacting overall effectiveness and usability. (2 reviews) - Users find the **difficult learning curve** of Azure AI Document Intelligence challenging, especially with optical character recognition. (1 reviews) - Excel Problems (1 reviews) - Limited Examples (1 reviews) - Limited Functionality (1 reviews) - Users face **missing features** such as limited language support and high costs, making it hard for small businesses. (1 reviews) - Technical Issues (1 reviews) ## Azure AI Document Intelligence Reviews ### 1. Azure AI Document Review **Rating:** 4.0/5.0 stars **Reviewed by:** SAUMYARANJAN M. | Data Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Azure AI Document Intelligence?** v4.0 API (GA) – A unified, stable REST API with updated SDKs across Python, .NET, Java, etc., improving consistency and performance. Improved Read & Layout Models – Better OCR accuracy, hierarchical document structure, and support for generating searchable PDFs. Enhanced Prebuilt Models – Stronger extraction for invoices, receipts, bank statements, tax forms, pay stubs, and other business documents. Advanced Classification & Model Compose – Automatically classify documents, split multi-document PDFs, and route them to the right extraction model. Batch Processing & Containers – Batch APIs now support all models, plus containerized Read/Layout models for on-prem or hybrid deployments. **What do you dislike about Azure AI Document Intelligence?** Higher accuracy on complex layouts Struggles still occur with heavily nested tables, multi-column PDFs, handwritten notes mixed with print, and low-quality scans. Better multilingual & regional support Accuracy for Indian regional languages, mixed-language documents, and non-Latin scripts can be improved, especially in tables. Easier custom model training Training custom models still requires careful labeling and data preparation; more low-code / auto-labeling capabilities would help. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** It is helping me in realtime technical blockers in my day to day work ### 2. Excellent OCR Capabilities for Image Text Embedding **Rating:** 5.0/5.0 stars **Reviewed by:** KharanKumar R. | Data Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Azure AI Document Intelligence?** Azure AI Document Intelligence helps to train for image text embedding using OCR. **What do you dislike about Azure AI Document Intelligence?** The cost is high for more pages which we mainly use for pdf based image documents only **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** Based on user query image and text output should come, Azure AI Document Intelligence solving that and benefiting in our project. ### 3. Azure AI Document Intelligence: A Powerful Tool for Streamlined Document Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Deepesh T. | Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Azure AI Document Intelligence?** Azure AI Document Intelligence enables automated data extraction with excellent customizability, making it adaptable to a wide range of use cases such as invoice processing and form recognition. Its seamless integration with other Azure services enhances workflow automation, positioning it as one of the most robust platforms in this space. **What do you dislike about Azure AI Document Intelligence?** Pricing can become a concern when processing large volumes of documents, as costs scale quickly. Additionally, prebuilt models may not perform well with uncommon or highly customized document types, requiring extra effort to train custom models for accurate extraction. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** As per my experience I'didn't face any issue. ### 4. Very helpful to read the document content **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh Y. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Azure AI Document Intelligence?** Azure AI Document Intelligence is good Azure AI service which helps you to read document content. it is very easy to use. you just need to upload document and this AI model will read the document content and will show all details . You can eaen use Azure AI document service to read document content, document style, invoice data. you can even create custom model and train your model. you can extract data from this document and store it somewhere as per your need. we can even read document code. **What do you dislike about Azure AI Document Intelligence?** it is great to use for now. we should add some more predifned custom model for general documents like tax return, visa services so that we can directly use it to read those information. some feature should be added for read image internal text **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** we can extract cusotmer information from credit card statement and can store in our database. ### 5. Best Solution for data extraction from documents **Rating:** 5.0/5.0 stars **Reviewed by:** Rakshit A. | AI DEVELOPER, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Azure AI Document Intelligence?** Azure AI Document Intelligence is one of the best tool in the market for extrcating data like key value paris, text, tables from any kind of documents like it may be receipts, forms, invoices. They have their pre build models for some common document and also they have an option for creating custom models.They provide REST APIs which we can integrate with our application with few lines of codes. And the extrcation is very accurate. We can also deploy it on the cloud and also have an option for auto scaling. **What do you dislike about Azure AI Document Intelligence?** The downsides of Azure AI Document Intelligence system is it supports only few languages, it doesnot support local languages. The pricing is very high so small starups and free lanchers cant afford it. Training the custom models with the customers data takes alot of for preparing the data, training it and then testing and for such task it reuires an expert who has an good hands on machine learning and deep learning. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** The data extraction from the documents like forms, invoices, reports, pdfs etc.. takes alot of time and also manual or efferts but with the help of Azure AI Document Intelligence this process can be completely done automatically and in less time with very little human intervention. And this also be easily integrated with other application with Rest API. And the zero shot inference accurcay of model is more than 95 percent. ### 6. Streamlining Document Processing with Azure AI Document Intelligence **Rating:** 3.5/5.0 stars **Reviewed by:** Samyak S. | Associate Tech Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Azure AI Document Intelligence?** Azure AI Document Intelligence automates data extraction from various documents, offering customizable and prebuilt models. It integrates with Azure services, supports multiple languages, and is scalable for enterprise use. Its flexible pricing, security, and ease of deployment make it ideal for streamlining document processing across industries. **What do you dislike about Azure AI Document Intelligence?** Azure AI Document Intelligence has a steep learning curve for custom models and struggles with highly variable document layouts. Costs can rise with high volumes, and custom language support is limited. Additionally, its performance can falter with low-quality scans or handwritten documents, affecting extraction accuracy. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** Azure AI Document Intelligence automates manual data entry, processes large volumes of documents efficiently, and converts unstructured data into usable formats. This improves accuracy, reduces operational costs, and saves time. Businesses benefit by streamlining workflows and focusing on higher-value tasks, boosting overall productivity and decision-making. ### 7. The most accurate information extraction service! **Rating:** 5.0/5.0 stars **Reviewed by:** Meerali N. | SME, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Azure AI Document Intelligence?** It is quick, easy to deploy and use service of Azure AI services. **What do you dislike about Azure AI Document Intelligence?** There is no downside of using it, as per my experience! **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** It helps to get the relevant accurate information from the tons of paged documents. I also use it to provide services to my clients in their website as a customer service using their long and hefty pdfs! ### 8. Azure Document Intelligence role in unleashing the power of Generative AI in our finance division. **Rating:** 5.0/5.0 stars **Reviewed by:** Yokesh B. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Azure AI Document Intelligence?** It helps us to analyse our finance documents and and retrieve various sections of documents for better data chunks. These chunks are most important to get data which is consumed by our open ai models. **What do you dislike about Azure AI Document Intelligence?** More complex documents like embedded CSV files are much difficult to parse **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** We are using Azure Document Intelligence along with langchain, Open AI models like chatgpt turbo etc to retrieve data from our finance documents of size > 25 mb consisting of 50 pages each. These documents have data in tabluar formats mostly. The data chunks obtained from the document intelligence outputs are really helpful to our LLM's to organize the response to our customers based on our system prompts enabled by us. ### 9. Azure AI Document Intelligence for Data entry projects **Rating:** 3.5/5.0 stars **Reviewed by:** Balu P. | DevOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Azure AI Document Intelligence?** I have used this for one of project related to data entry. We were looking for a solution to extract specific contents from multiple documents based on PDF, word, txt etc. It was very easy to use. Not interacted with customer support since we were able to find enough informations from search engine itself. Implementation was not difficult we had tools teams so they got this to implemented. **What do you dislike about Azure AI Document Intelligence?** When I was using i found that models were supporting only invoices, receipts. And also when we process large of data we were paying more money. cost wise it is little higher. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** In our project, we had usecase like to process large volume of data. We had thousands of documents like pdfs, word, txt documents. Azure AI Document Intelligence helped to grep data from these documents easily. ### 10. Azure AI Document Intelligence Data Extractor **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2024 **What do you like best about Azure AI Document Intelligence?** Azure AI Document Intelligence is great tool for those who wish to extract data from their documents and accordingly use it for business purposes. **What do you dislike about Azure AI Document Intelligence?** Azure AI Document Intelligence is good enough but can be improved in terms of free tier and standard costs along with more api requests per month facility for usage. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** Azure AI Document Intelligence solves problem of data extraction from your documents and it benefitted me by extracting lots of data from my confidential documents with much greater accuracy than other tools in market. ### 11. Excellent tool **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian C. | Process Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2024 **What do you like best about Azure AI Document Intelligence?** The adaptability to various document types and the ability to accurately extract data from both structured and unstructured documents, regardless of format. **What do you dislike about Azure AI Document Intelligence?** it can struggle with certain handwriting styles, leading to reduced accuracy **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** The tool has helped me significantly reduce the time spent on data analysis, which in turn has made me more efficient. Azure AI Document Intelligence automates the extraction of information from documents, allowing me to focus on higher-level tasks while improving overall productivity. ### 12. Experience with Azure AI Document **Rating:** 3.0/5.0 stars **Reviewed by:** Alec L. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Azure AI Document Intelligence?** I really like the pre-built models as well as the option for customization **What do you dislike about Azure AI Document Intelligence?** The Optical Character recognition was a bit confusing to me. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** By leveraging Azure AI Document Intelligence, we were able to streamline our Azure operations being a Microsoft Shop, and reduce manual error by improving automation. ### 13. Intelligent Document Processing using Azure AI Doc Intelligence - My Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Azure AI Document Intelligence?** We implemented Azure AI because we wanted to process purchase orders in bulk and at the time Azure AI seemed like an easy to use and integrate kind of a service. It has an API integration which allows us to create automation pipelines and streamline data extraction. **What do you dislike about Azure AI Document Intelligence?** Adding a custom model requires a lot of data to be labeled which can significantly increase costs. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** We had a customer requirement to build an automated solution where in they were getting 100s of Purchase Orders on a daily basis in a shared service email. We were quickly able to setup Azure AI for this use case and integrate it with UiPath through API. ### 14. Best automated structured data provider **Rating:** 4.5/5.0 stars **Reviewed by:** Ajenthan A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Azure AI Document Intelligence?** It extracts tables, text and structures from documents without user intervention is a one of the best thing i like. **What do you dislike about Azure AI Document Intelligence?** Extracting information from credit cards may need to be considered. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** The main issues we faced were user errors while creating data, which have been greatly decreased since the implementation of Azure AL DI due to machine learning algorithms. ### 15. Azure AI Document Intelligence: Easy Document Handling **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Azure AI Document Intelligence?** It easily extracts and organizes data from documents. It saves time and reduces errors by automating tasks that would usually take much longer to do manually. The tool is user-friendly and works well with different types of documents, making it versatile and efficient. **What do you dislike about Azure AI Document Intelligence?** It can be confusing to use for those who aren’t familiar with AI. It’s not very beginner-friendly. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** I use Azure AI Document Intelligence to pull out key details from documents, sort through forms, and handle data from scanned papers automatically. It saves time by doing these tasks quickly ### 16. Azure AI Document Intelligence **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Azure AI Document Intelligence?** Accuracy and Efficiency: The service's advanced machine learning algorithms allow it to extract text, key-value pairs, tables, and structures from documents with high accuracy and speed. **What do you dislike about Azure AI Document Intelligence?** Accuracy Issues: Although generally accurate, there may be instances where the service struggles to extract information from certain document formats or with complex layouts. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** Manual Data Entry: Automating the extraction of information from documents eliminates the need for manual data entry, saving time and reducing errors. ### 17. Azure AI digitization **Rating:** 5.0/5.0 stars **Reviewed by:** Harun Kumar y. | RPA Developer, Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Azure AI Document Intelligence?** extract data from documents and turn it into usable information, it helps to extract data from fields of document. **What do you dislike about Azure AI Document Intelligence?** the licence cost is more compared to other in the market **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** text extraction from forms and documents and return structured business-ready content ready for your organization’s use ### 18. Great scalable tech for document intelligence **Rating:** 3.5/5.0 stars **Reviewed by:** Shreyash R. | Machine Learning Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Azure AI Document Intelligence?** It has a really low barrier to get started for the service **What do you dislike about Azure AI Document Intelligence?** Latency issues experienced at certain times **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** Doing OCR of hand clicked photos ### 19. Easy to use document information extract **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Azure AI Document Intelligence?** It's precise and easy to use. There are lots option to explore for specific needs. **What do you dislike about Azure AI Document Intelligence?** There are no negative thing about the product. **What problems is Azure AI Document Intelligence solving and how is that benefiting you?** Extract important information from the pile of document in minutes. - [View Azure AI Document Intelligence pricing details and edition comparison](https://www.g2.com/products/azure-ai-document-intelligence/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-28+14%3A34%3A16+-0500&secure%5Bsession_id%5D=3433bb01-3f8b-43c8-965f-35c03e993e6a&secure%5Btoken%5D=6429bbaa6939b1f3eb0882a37fef26328ea495c8de845f8dbe1892357cf5bea1&format=llm_user) ## Azure AI Document Intelligence Integrations - [Python](https://www.g2.com/products/python/reviews) ## Azure AI Document Intelligence Features **Data Capture** - Multi-format Support - OCR Capabilities **Data Extraction** - Entity Recognition - Text Classification **Data Validation** - Accuracy Checking **Workflow Automation** - Batch Processing - Process Integration **Document Management** - Search Functionality - Version Control **Machine Learning** - Custom Model Training **Natural Language Processing** - Sentiment Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption ## Top Azure AI Document Intelligence Alternatives - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,100 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,011 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews)