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AWS Snowball Reviews & Product Details

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AWS Snowball Reviews FAQs

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Last updated: Nov 04, 2026

What is AWS Snowball, and what problem is it built to solve?

AWS Snowball is a physical device-based service for moving large datasets into or out of AWS when transferring them over a network is too slow or impractical. It helps teams move bulk data without relying on network bandwidth for the transfer.

What company sizes and industries is AWS Snowball the best fit for?

AWS Snowball appears most relevant to enterprise organizations, while positive use also spans mid-market and small businesses. Industry representation is strongest across several areas, including technology, government, and financial services.
  • Enterprise: The most prominent company-size segment.
  • Mid-market and small business: Also represented in positive experiences.
  • Technology: Includes computer and network security, computer software, and IT services.
  • Government and defense: Includes government administration and defense-related organizations.
  • Financial services: Also represented among positive experiences.

What customer support options does AWS Snowball provide, and how do users find the overall support experience?

Support experiences are mixed. AWS support is described as cooperative in some situations, while a difficult case involved delayed, email-only responses despite an urgent request.

AWS Snowball Reviews (35)

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AWS Snowball Reviews (35)

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4.2
35 reviews

What do users say?

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Gajendra R.
GR
Gajendra R.
System Specialist
Enterprise (> 1000 emp.)
"AWS Snowball Review"
5/5
What do you like best about AWS Snowball?

You can transfer your terabyte of data from on-premises to the cloud without using your network. Review collected by and hosted on G2.com.

What do you dislike about AWS Snowball?

It's not a dislike, since a device will come to you, and you upload the data and revert back to AWS is a bit time-consuming process. Review collected by and hosted on G2.com.

Verified User in Program Development
AP
Verified User in Program Development
Mid-Market (51-1000 emp.)
"aseome tool for migration big data"
5/5
What do you like best about AWS Snowball?

we can transfer large scale-data to AWS using Snowball Review collected by and hosted on G2.com.

What do you dislike about AWS Snowball?

we have to wait still snowball will be arrived Review collected by and hosted on G2.com.

viswanadha Reddy c.
VC
viswanadha Reddy c.
Lead Storage Engineer
Enterprise (> 1000 emp.)
Originally submitted 10/9/2019
"Better solution for data movement"
4/5
Describe the project or task AWS Snowball helped with:

Helped in moving 10s of TB from onprwm to cloud in lesser time than expected Review collected by and hosted on G2.com.

What do you like best about AWS Snowball?

It's easy and reliable to move large amounts of data with less time. Review collected by and hosted on G2.com.

Jim Z.
JZ
Jim Z.
Agile Product Owner
Mid-Market (51-1000 emp.)
"What a Piece of Junk and the support is terrible!!!!"
0/5
Describe the project or task AWS Snowball helped with:

We ordered a 100 TB snowball it took 4 months to copy the data. We wrote and told them we needed urgent help and all we got was e mail responses and crickets. Than the time on the Snowball expired. Than we had to send it back and order another snowball. The new snowball is saying 88 days to copy our files. DO NOT USE AMAZON SNOWBALL. It takes forever to copy from SAN and the customer service STINKS!!! Even when we marked the request as urgent no one called us. Review collected by and hosted on G2.com.

What do you like best about AWS Snowball?

None of it, this product stinks and the customer service is horrible. Review collected by and hosted on G2.com.

Verified User in Government Administration
PG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Snow ball usage"
5/5
Describe the project or task AWS Snowball helped with:

On of my employers planned to move to cloud partially and used snowball for data transfer Review collected by and hosted on G2.com.

What do you like best about AWS Snowball?

Snow ball comes in 50TB and 80TB sizes and very useful to copy data onto AWS data centers. Its very robust and secure. Data transfer speed is fast and the highlight. Review collected by and hosted on G2.com.

Verified User in Libraries
PL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"Easy to Use Data Migration for Small Nonprofit"
4/5
Describe the project or task AWS Snowball helped with:

The nonprofit I work for employs 51 professionals across a variety of departments (education, events, development, etc). Given our limited size, we do not have on-site IT. The vast majority of IT responsibilities falls upon the Digital Library team I am a part of and our off-site IT contractors. When task with migrating 20 TB of assets from a harddrive into our S3, we knew we did not have the infrastrucute or services to perform such a migration and at a reasonable pace. Review collected by and hosted on G2.com.

What do you like best about AWS Snowball?

The support the Snowball provides for small organizations to provide significant data migration. Our TBs migrated via Snowball are being used in our Digital Library as we speak. The quick and easy transfer allowed us to provide access to TBs of information for our users in significantly less time than if we had done it on our own. In the Library and Archives world, accessibility, and online accessibility, is key. The Snowball greatly expedites this goal. Review collected by and hosted on G2.com.

Verified User in Financial Services
PF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"These kind of snowballs aren't cold but they are cost effective and apparently indestructible!!"
4.5/5
Describe the project or task AWS Snowball helped with:

There was a need to shift a significant amount of data from one client to another, where connection to the cloud may or may not be possible due to security and a lack of network access. Thank goodness for the external hard drive that literally never be filled up because the client was able to take the data from the site and load it (not the technical term) into the snowball, where they could take it and attach it to the clients local network for migration. Review collected by and hosted on G2.com.

What do you like best about AWS Snowball?

If you need to securely and quickly transfer data to AWS, Snowball is the right choice. Especially if your schedule doesn't allow time to make expensive upgrades to the network infrastructure. It's also great for secondary and third locations because they often have large backlogs of data and can be in a physically isolated environment. All reasons snowball can help save the day! Review collected by and hosted on G2.com.

KO
kurt o.
systems architect
Enterprise (> 1000 emp.)
"snowball migration review"
5/5
Describe the project or task AWS Snowball helped with:

data migration of key data from on-prem to AWS Review collected by and hosted on G2.com.

What do you like best about AWS Snowball?

ease and quickness of getting a snowball on site Review collected by and hosted on G2.com.

DS
david s.
Senior Release Manager
Enterprise (> 1000 emp.)
"Move large amounts of data"
5/5
Describe the project or task AWS Snowball helped with:

This service is simple and effective. You plug plug in the box and move and scan a few settings and you are able to move the data from one node to the next. Review collected by and hosted on G2.com.

What do you like best about AWS Snowball?

Simple and effective moving Terabytes of data from our on prem area to the cloud. Review collected by and hosted on G2.com.

JM
Jim M.
Program Manager
Small-Business (50 or fewer emp.)
"So easy to use"
4/5
Describe the project or task AWS Snowball helped with:

Migrated data set to AWS from on-premise servers. Simple and straightforward to use. Review collected by and hosted on G2.com.

What do you like best about AWS Snowball?

the whitepapers on the service were great to get an understanding of the service Review collected by and hosted on G2.com.

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