AvePoint Confidence Platform Reviews (124)

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AvePoint Confidence Platform Reviews (124)

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4.5
124 reviews

What do users say?

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Users consistently praise the ease of use and reliable backups provided by the AvePoint Confidence Platform, highlighting its intuitive interface and straightforward setup process. Many appreciate the comprehensive data protection and governance features that simplify management across multiple platforms. However, some users note that the initial setup can be complex, which may require additional time and support.

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Scott K.
SK
Scott K.
Executive Director, Enterprise Solutions
Enterprise (> 1000 emp.)
"Governance Automation and Opus Reporting Keep Our Environment Compliant and Optimized"
4.5/5
What do you like best about AvePoint Confidence Platform?

Governance automation helps keep our very large environment well governed and compliant. It does a great job keeping our assets actively owned. Reporting through Opus helps us get data and insights to help optimize our storage use. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

On occasion there are a few features missing or API needs but the product team is very engaged and collaborative on new features and changes in the future and a great partner to understand the roadmap and allow us to influence. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"AvePoint’s Unified Ecosystem for Cloud Security, Compliance, and Governance"
5/5
What do you like best about AvePoint Confidence Platform?

One of the platform's greatest strengths is the breadth of services and features available within a single ecosystem. AvePoint brings together cloud backup, data security posture management, governance automation, permissions reporting, policy enforcement, lifecycle management, AI readiness capabilities, and risk remediation tools into a cohesive platform. This unified approach enables organizations to address multiple security, compliance, and operational challenges without relying on a collection of disconnected products. The platform supports Microsoft 365, Power Platform, Entra ID, Azure, Google Workspace, Salesforce, and numerous other services, making it valuable for organizations with diverse cloud environments. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

While the AvePoint Confidence Platform delivers substantial value and a broad set of capabilities, one area that could be improved is the consistency of the user experience across modules. Certain administrative functions and workflows that provide similar capabilities are presented with different user interface elements, navigation patterns, and layouts, which can create a learning curve for administrators working across multiple areas of the platform. Additionally, the platform's extensive feature set can result in some navigation sprawl. Review collected by and hosted on G2.com.

Mike F.
MF
Mike F.
Lead SharePoint Developer
Biotechnology
Enterprise (> 1000 emp.)
"Versatile Confidence Platform Apps for Governance and Compliance Use Cases"
5/5
What do you like best about AvePoint Confidence Platform?

The apps cover a lot of areas and use cases, and we're always finding new governance or compliance use cases that we can tackle that are already available somewhere in the Confidence Platform. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

The large number of apps sometimes makes it confusing to know what to look for where. There's some overlap between different apps, and we're hopeful the Command Centers will continue to provide a centralized UI. Review collected by and hosted on G2.com.

SN
Stefan N.
Principal of ICT Infrastructure and Services
Mid-Market (51-1000 emp.)
"All-in-One SaaS Data Protection, Governance & Compliance Made Easy"
5/5
What do you like best about AvePoint Confidence Platform?

What’s really good about the AvePoint Confidence Platform is how it brings data protection, governance, security, and compliance for all your SaaS apps together in one easy-to-use solution. Rather than juggling a bunch of different tools, companies can manage backups, data lifecycle tasks, risk checks, and AI-related work all in one place. That gives IT teams clearer visibility, stronger protection against data loss or ransomware, and a simpler way to get control of data chaos. This all-in-one, multi-cloud approach is especially useful for businesses that want to scale safely while staying on top of compliance and keeping day-to-day work running smoothly. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

One thing I've found tricky with the AvePoint Confidence Platform is that some of the naming conventions across features and modules can be a bit unclear or inconsistent, making it harder to navigate and get started than it should be. Review collected by and hosted on G2.com.

"Reliable Backups and Seamless Restores"
4.5/5
What do you like best about AvePoint Confidence Platform?

I like AvePoint Confidence Platform for its reliable and comprehensive backup for O365 and fast restores. We also use it to restore SharePoint sites as a template, which is really useful. The helpful alerts for malicious data are a valuable feature as they keep us informed about potential issues. Additionally, the platform is easy to manage, ensuring our data is always protected and easily recoverable, including helping restore accidental deletions. The initial setup was very simple and easy, allowing us to securely access our tenant and kick off the scan efficiently. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

I find accessing reports without needing to download them would be very useful. Also, having more control over malicious activity exceptions is important since they can sometimes be false positives. Review collected by and hosted on G2.com.

Neeraj I.
NI
Neeraj I.
Sr. Analytics Developer
"Enhanced Reporting Visibility and Governance"
4.5/5
What do you like best about AvePoint Confidence Platform?

I like that AvePoint Confidence Platform translates technical telemetry into actionable insights, offering clear adoption visibility and historical tracking. It provides ownership and dependency awareness, which is helpful for making governance decisions. The adoption visibility feature is especially valuable, as it helps me confirm whether reports are assisting users and prioritize reports that need immediate attention. It's also useful for tracking user engagement with our SharePoint-hosted web pages, ensuring our governance guidelines and best practices documents are being accessed. Overall, it's a good package. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

Right now, it is showing all for what data has been collected. would be great to bring AI to explain some data related. Insights. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Exponentially Helpful Microsoft Management Support with Top-Notch AvePoint Service"
5/5
What do you like best about AvePoint Confidence Platform?

Providing services that help to alleviate pain points with managing Microsoft products has been exponentially helpful. Additionally, our account managers and support technicians are absolutely excellent. They provide top notch service and are a pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

There isn't anything specific about the platform or products that I go so far to say I "dislike". There are always limitations to how things can be configured. Whenever there is a feature limitation or missing option, the AvePoint team always notates our preferences. They provide news updates on product enhancements or upcoming rollouts that either may help to address the limitation or actually is the exact feature we reqeusted. Review collected by and hosted on G2.com.

PV
Piet v.
Senior Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless Setup and Robust Data Management"
4.5/5
What do you like best about AvePoint Confidence Platform?

I love how easy it is to use and set up AvePoint Confidence Platform. The step-by-step initial setup process is straightforward, and although we ran into a few issues, AvePoint's support was really helpful in resolving them. The platform provides great reporting, offering insights for our clients and giving them visibility with auto reports sent on a regular basis. It's also easy to manage and update, and having a near 'one-pane-of-glass view' where all backups are in one place is super convenient. The segregation of users and the ability to attach Azure groups make management much more manageable. Importantly, clients can recover their own data without needing our intervention, which frees up time for us to focus on other tasks. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

There are some errors that happen because of some connections that break. We only find this out when we get the reports for backups that show errors. These are easily fixed, but it would be great if we could be notified the moment something breaks - or if possible, when something is about to break or expire. Azure accounts/certificates expire and no notification is placed on those. For backups, some user licenses get removed but their account is still in AD (and needs to be), but their backups aren't required anymore - these cause alerts and require tweaking to work. Microsoft outages do occur and sometimes causes issues. We first get broken backups and then get notified much later of the issue via AvePoint. Earlier notifications would be great. Review collected by and hosted on G2.com.

WS
Warren S.
Head of Infrastructure
Mid-Market (51-1000 emp.)
"Very simple and straightforward, true set and forget"
4.5/5
What do you like best about AvePoint Confidence Platform?

It is so easy to setup, literally in the space of 10 mins, your cloud data is being backed up at whatever interval/frequency you choose. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

Possibly the frequency of the backups, you can only do max 6 per day for things like OneDrive or Exchange Online.

Not a critique on the platform, its the aftercare. It seems like we have to prompt AvePoint for everything. They're not pro-active in telling us of any changes or anything like that Review collected by and hosted on G2.com.

RL
Ryan L.
Web/Database and Power Platform Administrator
Enterprise (> 1000 emp.)
"AvePoint Fly: Easy, Accurate SharePoint Migration with Flexible Options"
5/5
What do you like best about AvePoint Confidence Platform?

AvePoint Fly Migration for SharePoint (Online and OnPrem) is the best migration tool on the market.

It's easy to use, accuracy on content (what you see contents on the source is what you get at the destination).

Also, Fly migration tool allows you to configure object level migration (selective only migrate a particular target library)

Features such as Incremental Migration or Combined Migration give you lot of options and flexibility for your migration plans.

Great Tool. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

We found all available features of Fly Migration tool are helpful. Nothing to dislike. Review collected by and hosted on G2.com.