Loom Reviews (2,412)

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Loom Reviews (2,412)

View 5 Video Reviews
4.7
2,412 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Loom for its ease of use and quick video sharing, making it an effective tool for communication and collaboration. The intuitive interface allows for seamless recording and sharing of videos, which enhances productivity and reduces the need for lengthy meetings. However, some users note limitations in the free plan, particularly regarding recording length and editing features.

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Sree K.
SK
Sree K.
Software Development Engineer in Test III
Computer Software
Mid-Market (51-1000 emp.)
"Loom Makes Bug Reports and Walkthroughs Fast, Clear, and Effortless"
5/5
What do you like best about Loom?

I started using Loom mainly because explaining certain issues over a call or in a long email isn’t always practical. Recording a quick screen video with my voice is much faster and more straightforward. When I find a bug, I can show exactly how to reproduce it, what I expected to happen, and what actually happened instead. Developers usually understand the issue much more quickly after watching the recording.

I’ve also used Loom to explain testing scenarios, share automation results, and do small walkthroughs for teammates. I like that I can record, copy the link, and send it right away without worrying about uploading large video files. Overall, it saves a lot of back-and-forth and helps avoid misunderstandings. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Honestly, I don’t have many complaints. Every now and then I end up recording the same video again because I miss a step or say something wrong, but that’s more on me than on the product.

For longer recordings, I do wish there were a few more built-in editing options so I wouldn’t have to switch to another tool. Other than that, it’s been straightforward and reliable whenever I’ve needed it. Review collected by and hosted on G2.com.

Abhishan M.
AM
Abhishan M.
Frontend engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Quick Screen Recording Makes Explaining Work and Sharing Updates Effortless"
4/5
What do you like best about Loom?

I ended up using a lot in Loom is the quick screen recording feature. Explaining stuff while working is way easier this way. Whenever I show bugs, walk through feature requests, or give project updates, a short Loom video does the job better than a bunch of written text. It saves everyone time too. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Loom irritates me because bigger recordings don't process fast enough, especially when I need to share them right away. Also, the free plan feels limiting once I record videos regularly. Many helpful features are only in the paid versions, so switching to those becomes necessary. Review collected by and hosted on G2.com.

Nitin V.
NV
Nitin V.
Full Stack Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Seamless Video Sharing with Loom"
4/5
What do you like best about Loom?

I used Loom for recording video and screensharing, and I appreciate its simplicity. Unlike Zoom, which was getting complicated and required making a call, Loom allows me to just record, create a public link, and share it. I like the public link sharing feature because it lets me share videos with a link without actually exporting them. Also, the initial setup of Loom was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Loom?

the bigest annoyance with loom is the notifictions honestly. it keeps sending emails and popups wen someone views ur video or leaves a comment. gets quite distracting wen ur trying to focus on work. they shoud definitly give more control over notification settings.

also the editing features are very basic like u can only do simple trimming and cuts. if u want to do anything slightly advanced like adding text overlays or cutting multiple parts u just cant do it. for a video tool the editing is quite dissapointing and u end up having to use another software on top of it Review collected by and hosted on G2.com.

SatVeer S.
SS
SatVeer S.
Open Source Contributor
Small-Business (50 or fewer emp.)
"One-Click Recording and Sharing with Loom—A Freelancer Favorite Tool"
5/5
What do you like best about Loom?

The best part about loom is that you can just easily record video and share with anyone. I am a freelancer so my work requires give a lot of updates about project and I am using loom for past 3 years. I just only use chrome extension. With just one click its very easy to record and share. One of the best tools I have used in my web development career. Review collected by and hosted on G2.com.

What do you dislike about Loom?

There are no downside but I wish it could give limit of more than 5 minutes. Many time when I record loom for give updates to client, I hit the 5 minutes limit because I don't have the paid version. So many times I had to record two videos. And one more thing that I want that in free version they should give access to atleast blur some sensitive information. Review collected by and hosted on G2.com.

Balkishan N.
BN
Balkishan N.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Fast, Clear Communication Without Meetings"
5/5
What do you like best about Loom?

What stands out most about Loom is how frictionless it makes communication.

You can record your screen, voice, and face in a few clicks, and instantly share a link—no exporting, uploading, or large file handling. That simplicity removes a lot of back-and-forth in async workflows.

Equally important is how well it fits into real work:

Quick bug explanations or demos without long written descriptions

Clear feedback on designs or code

Async updates instead of meetings

The built-in viewer experience (comments, reactions, timeline) also makes collaboration feel structured without extra tools.

In short: it replaces long messages and unnecessary calls with fast, contextual communication. Review collected by and hosted on G2.com.

What do you dislike about Loom?

A key drawback of Loom is its limitations on the free plan—recording length, storage, and some advanced features are restricted. Review collected by and hosted on G2.com.

AV
Anirudh V.
Digital Marketing Specialist
Information Technology and Services
Enterprise (> 1000 emp.)
"Convenient, Lightweight Video Walkthroughs That Make Knowledge Sharing Efficient"
4/5
What do you like best about Loom?

We use Loom to record short video clips for internal tool walkthroughs, quick trainings, and process explanations. It’s very convenient to record and instantly share across multiple teams, which saves a lot of time compared to scheduling live demos or calls. The platform is easy to use, lightweight, and makes knowledge sharing much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Loom?

The AI features still feel a bit basic compared to some newer platforms and could be more advanced in areas like summaries and editing assistance. Occasionally, we also face minor technical issues such as slow processing or upload delays for longer recordings. Very few integrations and delay in support. Becomes expensive to add multiple features. Review collected by and hosted on G2.com.

Yamini S.
YS
Yamini S.
Visual Designer - II
Mid-Market (51-1000 emp.)
"Transforms Communication with Intuitive Visual Tools"
4.5/5
What do you like best about Loom?

I primarily use Loom for asynchronous communication across design, product, and client collaboration workflows. It's especially useful when working on UI/UX reviews, creative direction, or project handoffs. What I like most about Loom is how simple and frictionless the entire experience feels. The interface is very intuitive, so recording, sharing, and accessing videos takes almost no effort, making it easy to integrate into daily workflows. I also like how accessible it becomes with the browser extension, as I can instantly start recording without switching tools. Features like instant share links, filler words removal, silence removal, and automatic cloud saving are very convenient. It makes communication far more visual, clear, and efficient. The setup was straightforward, with almost no learning curve. Review collected by and hosted on G2.com.

What do you dislike about Loom?

One area where Loom could improve is video organization and management, especially when handling a large number of recordings across different projects. Finding older videos or maintaining a clean workspace can sometimes feel a bit cluttered. I have also noticed occasional performance issues with the browser extension, particularly during longer recordings or when multiple heavy applications are running. While the overall experience is smooth, having more advanced editing and annotation controls directly within the platform would make it even more useful for detailed design and product feedback workflows. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"Loom Review"
4.5/5
What do you like best about Loom?

I use Loom daily for team communication, especially when explaining tasks, giving feedback, or doing quick introductions. The camera + screen recording feature helps me clearly walk through documents, Google Sheets, or workflows while still showing my face, which makes my explanations easier to understand.

Instead of typing long messages, I record quick Loom videos to show exactly what needs to be revised. This has reduced back-and-forth with my team since they can see the exact issue and replay the video anytime. The Chrome extension also saves me time because I can start recording instantly while working. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Honestly, there’s nothing I dislike about Loom. It’s user-friendly, reliable, and makes video recording and sharing so much easier. Review collected by and hosted on G2.com.

Luis F.
LF
Luis F.
Support Expert
Enterprise (> 1000 emp.)
"Loom’s AI Editing and Chrome Extension Made Technical videos Effortless"
4.5/5
What do you like best about Loom?

I used Loom for a AI technical demo videos for internal users and customer facing interactions, the best new feature I used was replacing some empty sound spaces, replace "umsss" and "emmm" was a key feature.

After using the AI edition section, I would definitely continue the usage with my colleagues for this project.

The chrome extension was a game changer as sometimes the desktop app for Mac gets buggy.

Integrating the Loom with Google calendar was definitely useful for scheduled meetings summary.

I received close support to answer my questions, and I was able to ask for new features that went online shorter after I asked for it.

The investment made was absolutely worth the price in terms on how useful was Loom for our project.

Another great part was being able to use AI to add words that I was not able to say in the Loom recording, so easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about Loom?

The Mac desktop application is very buggy, even using the most recent version or the previous one, the crashing was guaranteed, therefore, we decided to use the chrome extension instead. Review collected by and hosted on G2.com.

Amy W.
AW
Amy W.
eCommerce Manager
Mid-Market (51-1000 emp.)
"Seamless Team Updates, No Meetings Needed"
5/5
What do you like best about Loom?

I find Loom super easy to use, especially with it being available as a Google extension, which makes it just one click away. I really like that I can record face-on videos and screen recordings. The AI functions are excellent, trimming out any 'ums' and 'ahs', and letting me edit over words if needed. Having transcripts and the ability to timestamp different parts of the video are incredibly helpful. There are so many features and functions that I find really good. It's also connected to our Slack account, so I can see when people have watched, reacted to, or commented on videos, which really helps. Finally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Loom?

We did have an issue previously with playback watching that I was recording it on. I think it was just really having a good Internet connection to solve that. Perhaps it was the Internet connection of the people watching the videos, but really, I'd say overall, it's a very small minor issue. And we're very happy with Loom. Review collected by and hosted on G2.com.