--- title: AT&T Field Management Reviews meta\_title: 'AT&T Field Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how AT&T Field Management works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 15 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # AT&T Field Management Reviews & Product Details AT&T Workforce Manager is a modular solution for managing mobile workforces. * * * Seller [AT&T Inc.](https://www.g2.com/sellers/at-t-inc) Discussions [AT&T Field Management Community](https://www.g2.com/products/at-t-field-management/discuss) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 8 months [ View More Pricing Information ](https://www.g2.com/products/at-t-field-management/pricing) ## Top-Rated Alternatives [ ![Jotform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jotform") Jotform 4.7/5(5,400) ](https://www.g2.com/products/jotform/reviews) [ ![NetSuite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NetSuite") NetSuite 4.1/5(4,910) ](https://www.g2.com/products/oracle-netsuite/reviews) [ ![Connecteam](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connecteam") Connecteam 4.6/5(3,505) ](https://www.g2.com/products/connecteam/reviews) [ View All Alternatives ](https://www.g2.com/products/at-t-field-management/competitors/alternatives) ## User Insights Average based on 15 real user reviews. Implementation Time 8 months [Log in to unlock pricing and user insights](/login) ![Denise W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denise W.") DW Denise W. Office manager Small-Business (50 or fewer emp.) 9/26/2019 "Work in progress" 4/5 What do you like best about AT&T Field Management? I like that I can see my technicians any time anywhere, I can tell if they are where they are supposed to be, sitting somewhere goofing off, taking lunch, whatever. Review collected by and hosted on G2.com. What do you dislike about AT&T Field Management? So far, we're still in the implementation phase, they are building us a special interface with Quickbooks for dispatching, and we're looking for the right routing software to integrate, so the only thing I know is tracking and reporting. I haven't seen anything in the base software that I don't like so far. Review collected by and hosted on G2.com. Recommendations to others considering AT&T Field Management: Great team working on implementation and integration, might take a couple tries to get them to understand what you need, but they do get it. Review collected by and hosted on G2.com. What problems is AT&T Field Management solving and how is that benefiting you? I don't have to call my drivers every hour to see where they are, they are on my screen at all times. I know whether or not they are speeding, sitting too long, maybe chatting too much at a delivery. I know if my service techs are actually working at sites, or just stopping by to say they were there. It's been a big help already! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Enterprise (\> 1000 emp.) 4/3/2020 "Decent software with all necessary features with remote monitoring." 4/5 What do you like best about AT&T Field Management? The paid version starts with as low as $10 and good even if one wants to try for paid version. This works really well for managing the remote employees. Managing payroll, employees database and fleet movement is just very easy. For larger employee base, assigning the work is also possible. Review collected by and hosted on G2.com. What do you dislike about AT&T Field Management? Initial flow setting could be little complex and time consuming. Also, from support point, it is bit loose end. Review collected by and hosted on G2.com. What problems is AT&T Field Management solving and how is that benefiting you? Being part of the large size organization and offices in multiple locations, this software really helps in managing the teams, tracking the fleet movement and all the basic HR functions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") AM Verified User in Medical Devices Small-Business (50 or fewer emp.) 3/31/2020 "An Elegant Solution For Workforce Management" 4/5 What do you like best about AT&T Field Management? The most helpful feature of AT&T Workforce Manager is the Job Dispatching. Having the ability to create and change orders on the fly from a phone or tablet is invaluable. Review collected by and hosted on G2.com. What do you dislike about AT&T Field Management? It would nice if they could add the ability to do electronic signatures for deliveries. Review collected by and hosted on G2.com. What problems is AT&T Field Management solving and how is that benefiting you? Time management was an issue for my company before we started AT&T Workforce Manager. Since we started using it, our time management and accountability has vastly improved. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 4/2/2020 "Not the ideal workforce manager but has the key features and capabilities needed for the job" 2.5/5 What do you like best about AT&T Field Management? The time management and automated agent management is useful for shift swapping. Review collected by and hosted on G2.com. What do you dislike about AT&T Field Management? The interface is a bit clunky and takes a while to ramp up employees to use. It could be a bit more intuitive and have a more modern mobile application. Review collected by and hosted on G2.com. What problems is AT&T Field Management solving and how is that benefiting you? Agent shift swapping, managing personal time off and key skill sets. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 4/3/2020 "Time efficient tool" 4/5 What do you like best about AT&T Field Management? Keeps me organized and helps to increase productivity Review collected by and hosted on G2.com. What do you dislike about AT&T Field Management? Not always intuitive and finding help can be challenging Review collected by and hosted on G2.com. What problems is AT&T Field Management solving and how is that benefiting you? How best to manage my team. A tool is more accurate than previous method Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/at-t-field-management/pricing) AT&T Field Management Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8395387ee44810a236a1b25a8f94b413/workday-hcm.png "Product Avatar Image") Workday HCM 4.1/5(1,698) [ Compare Now ](https://www.g2.com/compare/at-t-field-management-vs-workday-hcm) ## Work at AT&T Inc.? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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