---
title: ArcGIS Insights Reviews
meta_title: 'ArcGIS Insights Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 15 reviews by the users' company size, role or industry to
  find out how ArcGIS Insights works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 15
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Business Intelligence
  url: https://www.g2.com/categories/business-intelligence
---

# ArcGIS Insights Reviews
**Vendor:** Esri  
**Category:** [Location Intelligence Software](https://www.g2.com/categories/location-intelligence)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 15
## About ArcGIS Insights
ArcGIS Insights is analysis software that fuses location analytics with open data science and business intelligence workflows. Answer questions you didn’t know to ask, analyze data completely, and unlock new insights. Empower analyst of all skill levels, across departments, to directly connect data, perform advanced analytics, and take results into 3rd party systems. - Benefit from intuitive, visual analytics that brings location and business data together. - Perform advanced spatial analysis techniques in three clicks or less. - Use exploratory analysis techniques to quickly uncover patterns, trends, correlations, and relationships. - Tap into the world&#39;s largest collection of ready-to-use geographic content for over 130 countries. - Create reports that clearly communicate your results and document how you reached them. ArcGIS Insights is pioneered using Esri&#39;s ArcGIS, the world&#39;s most powerful mapping and location analytics software. Today, ArcGIS is deployed in more than 350,000 organizations, including the world&#39;s largest cities and most national governments.




## ArcGIS Insights Reviews
  ### 1. Data Visualization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2020

**What do you like best about ArcGIS Insights?**

The ability to track our IoT collection and notice trends.

**What do you dislike about ArcGIS Insights?**

I would like to see growth in the amount of Analyst tools.

**What problems is ArcGIS Insights solving and how is that benefiting you?**

Link Analysis allows us to track the IoT growth. Benefits are seen in new ways of visualizing the data.

  ### 2. Efficient way of representations of data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about ArcGIS Insights?**

This is the application which help me with small amount of knowledge and time to create a data reports includes charts and visual representation of spatial relations data for clients and program teams.

**What do you dislike about ArcGIS Insights?**

With an Esri enterprise or Arcgis online users need to pay additional licenses fees for this product.

**Recommendations to others considering ArcGIS Insights:**

Easy and efficient to create a representation of any data with some logical calculation in form of charts, graphs and analysis report’s.

**What problems is ArcGIS Insights solving and how is that benefiting you?**

Showing filed collections weekly report and data growth in our organisation.
Organisation level Esri user management growth in license management.

  ### 3. Very powerful tool for GIS and business data analysis 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2019

**What do you like best about ArcGIS Insights?**

Charts and map are interactively communicate.

**What do you dislike about ArcGIS Insights?**

Map scale range doesn't work in Map, and feature symbols have little choices.

**Recommendations to others considering ArcGIS Insights:**

be skillful in using database management studio and writing SQL queries, and understand the business data well.

**What problems is ArcGIS Insights solving and how is that benefiting you?**

We use this tool very easily created many data analysis charts and reports, they are very straight forward for our upper management to understand and use our business data, like work orders, assets, facilities, helpful for their decision making.

  ### 4. Most Helpful Tool in Real Estate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2019

**What do you like best about ArcGIS Insights?**

What I like best about it is that it's super intuitive to use and results are fast.

**What do you dislike about ArcGIS Insights?**

Not EVERY city in Texas uses them. So stick to the big cities.

**Recommendations to others considering ArcGIS Insights:**

Just do it.

**What problems is ArcGIS Insights solving and how is that benefiting you?**

I find the answers to water/sewer lines for properties. I find where the MUD districts are. Etc.

  ### 5. Great tools and fairly intuitive and very powerful interface.

**Rating:** 4.5/5.0 stars

**Reviewed by:** John T. | Sr Technical Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about ArcGIS Insights?**

Flexible and powerful interface and capabilities.

**What do you dislike about ArcGIS Insights?**

Having a lot of trouble connecting to eGDB databases (Oracle) without Administrative access (which users shouldnt need one would expect). 

**Recommendations to others considering ArcGIS Insights:**

Very powerful and flexible tools that integrate your GIS investments quite seemlessly.  Great product!

**What problems is ArcGIS Insights solving and how is that benefiting you?**

Application usage reporting and monitoring.  Imagery Acquisition analyses, more...

  ### 6. It has been great for maps, weather, and location points for new fire stations.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francina J. | Assistant Chief of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2019

**What do you like best about ArcGIS Insights?**

The layers for the maps.Being able to identify where new stations are needed.

**What do you dislike about ArcGIS Insights?**

Not very easy to learn how to use unless you are on it daily.

**Recommendations to others considering ArcGIS Insights:**

It is a great program

**What problems is ArcGIS Insights solving and how is that benefiting you?**

It is great for figuring out the best location for our next needed fire station. 

  ### 7. Solid Analytics Tool for ArcGIS users

**Rating:** 3.5/5.0 stars

**Reviewed by:** David Z. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2019

**What do you like best about ArcGIS Insights?**

It's a great add-on to the core mapping platform in terms of visualizing and story-telling your analysis.  The dashboard interface is like a geospatial version of Tableau or Power BI.  It takes your map-making to the next level in terms of presenting to stakeholders.

**What do you dislike about ArcGIS Insights?**

The visualization options are a bit limited.  It would be ideal if there we're more widgets to choose from.  Their road map indicates more functionality is coming to address the limitation.

**Recommendations to others considering ArcGIS Insights:**

Insights fills the Geospatial visualization gaps that are lacking with other data visualization / BI tools.  Great for GIS users who often present to a variety of audiences.

**What problems is ArcGIS Insights solving and how is that benefiting you?**

As a transportation analyst, I'm trying to understand the trends between service coverage and ridership to  find program efficiencies in terms of increased client value and/or reduced costs.  Insights helps communicate my message to clients more effectively.

  ### 8. Great experience 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2019

**What do you like best about ArcGIS Insights?**

Provides valuable insights relevant to business. 

**What do you dislike about ArcGIS Insights?**

Provides valuable insights relevant to business, easy to use and stream lined. 

**Recommendations to others considering ArcGIS Insights:**

Good experience

**What problems is ArcGIS Insights solving and how is that benefiting you?**

Provides valuable insights relevant to business. 

  ### 9. Very Useful Tool for Data Analysis

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about ArcGIS Insights?**

The data collected becomes really easy to review. 

**What do you dislike about ArcGIS Insights?**

I would want the option to easily share one Card on a Story Map presentation. 

**What problems is ArcGIS Insights solving and how is that benefiting you?**

Reviewing data and analyzing results, this is really easy to work with for creating presentations and show the results.

  ### 10. gret thing to explore data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ivari R. | Director of service, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about ArcGIS Insights?**

interactive and can join data inside the application

**What do you dislike about ArcGIS Insights?**

some imitation in funcionality depending to you use services or import data straightly to application. Was problem sharing public view in portal



**What problems is ArcGIS Insights solving and how is that benefiting you?**

Expoling the stratesic paln and palnning data

  ### 11. decision making made easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about ArcGIS Insights?**

its a great tool for "insightful' analysis.

**What do you dislike about ArcGIS Insights?**

nothing that i dislike about this product

**What problems is ArcGIS Insights solving and how is that benefiting you?**

where are the most problematic areas in the Manila Bay Watershed Area(MBWA). Where do we use the limited resources of the 195 cities and municipalities of the Philippines that are directly and indirectly impacting MBWA.

  ### 12. Quick and easy analytics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about ArcGIS Insights?**

It amazed me how easy it is to explore your data.

**What do you dislike about ArcGIS Insights?**

It would be nice to have finished maps to show.  Not the best cartography.

**What problems is ArcGIS Insights solving and how is that benefiting you?**

Quick and easy exploration of your data.

  ### 13. Insights Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2018

**What do you like best about ArcGIS Insights?**

This product allows the user to very quickly join, summarize, analyze and display results. It's pretty easy to use, although there are still some constraints. I'm excited about the planned updates (i.e. integrating R and python) and will be using this product in a few of my workflows to improve efficiency.

**What do you dislike about ArcGIS Insights?**

Still a few constraints. For example, data registered on ArcOnline will not join -- feature classes need to be hosted in order to join them using Insights online.

**Recommendations to others considering ArcGIS Insights:**

The most frustrating part is setting up Portal and Enterprise in order to use it in Enterprise.

**What problems is ArcGIS Insights solving and how is that benefiting you?**

It creates a more seamless workflow for data analysis and visualization. It also saves the process steps so that the workflow can be run multiple times, and so the workflow is not forgotten.

  ### 14. ArcGIS is consistant, reliable and functional

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2018

**What do you like best about ArcGIS Insights?**

ArcGIS   brings location into the equation and provides powerful management capabilities. The powerful web map interface ensures information is available wherever you go. It has saved fuel and time by streamlining communication so crews/workers can drive point to point.

**What do you dislike about ArcGIS Insights?**

Its all about the Cost ($$$). once you get past the difficulty of justifying the expense (which was very hard to swallow) it finally made sense. However we took a leap of faith.

**Recommendations to others considering ArcGIS Insights:**

you need to do you due diligence, as ArcGIS didn't make its own case for us.

**What problems is ArcGIS Insights solving and how is that benefiting you?**

Integrated collection of GIS software products; provides a standards-based platform for spatial analysis, data management, and mapping. 

  ### 15. Good tools but some lag

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** September 28, 2018

**What do you like best about ArcGIS Insights?**

The tools and the uses of the software. 

**What do you dislike about ArcGIS Insights?**

The lag can be frustrating and the occasional bugs can make it difficult to use.

**What problems is ArcGIS Insights solving and how is that benefiting you?**

Viewing as built information


## ArcGIS Insights Discussions
  - [How up-to-date is ALL of the info?](https://www.g2.com/discussions/how-up-to-date-is-all-of-the-info) - 1 comment, 1 upvote

- [View ArcGIS Insights pricing details and edition comparison](https://www.g2.com/products/arcgis-insights/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+14%3A56%3A07+-0500&secure%5Bsession_id%5D=f20beb55-4030-4bcc-9b62-6bb3582a2254&secure%5Btoken%5D=5760a2f04c5cf1e33587c9c873384594b742a5bcfaebc8de6d7da7f95217fa02&format=llm_user)

## ArcGIS Insights Features
**Reports**
- Reports Interface
- Steps to Answer
- Graphs and Charts
- Score Cards
- Dashboards

**Cartography**
- Map Design
- Vector Mapping 
- Data Visualization
- Overlaying

**Analysis**
- Predictive Analysis
- Distance Analysis 
- Spatial Analysis

**Reporting**
- Data Transformation
- WYSIWYG Design
- API Integrations

**Self Service **
- Calculated Fields
- Data Column Filtering
- Data Discovery
- Collaboration / Workflow
- Automodeling

**Advanced Analytics**
- Predictive Analytics
- Data Visualization
- Big Data Services

**Building Reports**
- Data Transformation
- Data Modeling
- WYSIWYG Report Design
- Integration APIs

**Platform**
- Customization 
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Breadth of Partner Applications

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