Apple iOS Reviews (1,582)

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Apple iOS Reviews (1,582)

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4.6
1,582 reviews

What do users say?

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Users consistently praise the seamless integration across Apple devices, highlighting how it enhances productivity and connectivity. The intuitive interface and smooth performance make daily tasks easier, contributing to a reliable user experience. However, many note the limited customization options as a common drawback.

Pros & Cons

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Nijat I.
NI
Nijat I.
Full-stack Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Fast, Intuitive iOS with Seamless Apple Device Integration"
4.5/5
What do you like best about Apple iOS?

I like how fast and intuitive iOS is. All the features are clearly categorized, so finding settings or trying something new feels effortless. In day-to-day use, everything works seamlessly and consistently. My favorite part is how well it integrates with other Apple devices: using AirDrop, iCloud, and Handoff makes switching between my iPhone and my other Apple gadgets an absolute pleasure. Review collected by and hosted on G2.com.

What do you dislike about Apple iOS?

I’d like to see more customization options, especially for the default apps and the home screen. At times, settings feel scattered across different menus, which makes them harder to find. Compared with other mobile operating systems, iOS can also feel somewhat restrictive when it comes to managing files. A few smaller things can be annoying too, like not being able to change the alarm and system volume at the same time. Review collected by and hosted on G2.com.

Adam M.
AM
Adam M.
Senior Technical Writer
Information Technology and Services
Enterprise (> 1000 emp.)
"Highly Customizable, User-Friendly Experience"
5/5
What do you like best about Apple iOS?

I really like the customization options of Apple iOS; it has lots of them that make stuff easy to find for my lifestyle. The clean and intuitive interface allows me to organize various aspects of my life, including life admin tasks, leisure, and gaming, using different categories of apps from the App Store. I appreciate its ability to make me feel connected to the world. I also enjoy the quick access menu, which has a lot of features that might not be familiar unless you explore them. For instance, I use the triple tap on the back Apple logo to lock the screen orientation. That keeps my hand free. The shortcut menu with widgets can be customized, offering an almost endlessly customizable experience, making my device completely unique to me. Setting up Apple iOS is very intuitive and easy, requiring no prior experience nor any documentation reading. Review collected by and hosted on G2.com.

What do you dislike about Apple iOS?

I think some of the widgets could be even more customizable. It seems to be very closed off and limited. On competitor devices, you can change so much of the look and feel of things like an analog clock on the lock screen. On Apple, it doesn't really seem to be an option. And one of the features they changed last year was this glass effect, which looks a little bit gimmicky to me. It's okay, but it's not really to my preference and you can't change the setting. Older handsets don't get the latest features and updates which is disappointing. Review collected by and hosted on G2.com.

Konidena V.
KV
Konidena V.
Quality Assurance Engineer
Mid-Market (51-1000 emp.)
"A Secure, Reliable Platform for iOS Development and Testing"
5/5
What do you like best about Apple iOS?

What I like most about Apple iOS is how simple and stable it feels, along with the seamless integration across Apple devices. Overall, the platform delivers a smooth user experience with excellent performance, backed by strong security and privacy features and regular software updates. All of that makes it a dependable choice for both personal and professional use. Review collected by and hosted on G2.com.

What do you dislike about Apple iOS?

What I dislike most about Apple iOS is the limited customization and the restrictions that come with its closed ecosystem. I understand these choices help with security and a consistent experience, but they can also make the platform feel less flexible—especially for users who want more control over their device, settings, and integrations with non-Apple products. Review collected by and hosted on G2.com.

Bobby A.
BA
Bobby A.
IT Support Technician
Small-Business (50 or fewer emp.)
"Seamless Apple iOS Ecosystem with Great Design and Performance"
5/5
What do you like best about Apple iOS?

I’ve used Apple iOS products for most of my life, both personally and for business. The functionality and the way Apple’s products integrate with each other works almost perfectly. The UI and overall design look really good, and in my experience it’s been better than Android or Samsung products, where things can feel messy.

Apple may have fewer specs on paper compared to other brands, but the way the internals work helps the device perform better than those brands. Pricing is similar to Samsung devices and more expensive than general devices, but they last, and you get what you pay for. They’ve also started to dip into AI with Siri, AI chats, and other internal features, which are pretty neat.

Their support is okay. You can talk to chatbots, and sometimes you get a real person; when you do, they can be helpful at times. Review collected by and hosted on G2.com.

What do you dislike about Apple iOS?

The issue with Apple iOS is that their support can be iffy. You end up dealing with the chat bots I mentioned before, and they aren’t helpful; they almost always tell you to go to a dedicated store. The store staff are helpful, but you just can’t always get a clear answer over chat or on the phone. For a company this big, the support is sometimes very poor. They’ve dabbled in AI, but it feels more scarce compared to other companies, and they don’t seem to have experimented much. Review collected by and hosted on G2.com.

Abishek A.
AA
Abishek A.
Undergraduate Computer Science Student
Small-Business (50 or fewer emp.)
"Seamless Apple Experience for Daily Use"
3.5/5
What do you like best about Apple iOS?

I like how smooth and connected the Apple ecosystem feels across iPhone and Mac. Features like AirDrop, Handoff, iCloud sync, and Universal Clipboard genuinely make daily work faster and more convenient. For example, I often copy text or files on my iPhone and instantly paste them on my Mac without any setup, which saves a lot of time during college work and personal tasks.

The UI and UX are also one of the biggest strengths of iOS. The interface feels clean, polished, and easy to navigate, even after major updates. Animations are smooth, apps are well optimized, and the overall experience feels premium and reliable. Compared to other phones I’ve used before, iOS feels more consistent and stable over long-term usage.

Performance is another area where Apple stands out. Apps open quickly, multitasking is smooth, and even after extended use, the phone doesn’t slow down noticeably. Battery optimization and app performance are generally very good because both the hardware and software are tightly integrated.

I also appreciate the privacy and security features built into iOS, such as app tracking transparency, Face ID, and permission controls. These features make the device feel more secure without becoming complicated to use.

An unexpected benefit for me has been how useful Apple Intelligence and AI-powered features are becoming in daily use, especially with smart suggestions, photo organization, search improvements, and productivity-focused tools. They feel integrated naturally into the system instead of being distracting.

While Apple products are expensive, the long-term software support, reliability, and ecosystem integration provide good value over time. I’ve also had a positive onboarding experience because setup and device migration are very straightforward. Review collected by and hosted on G2.com.

What do you dislike about Apple iOS?

One thing I dislike about Apple iOS is that it can sometimes feel too restrictive compared to other platforms. Customization options are still limited in certain areas, especially for app placement, file management, and deeper system controls. While Apple has improved this in recent updates, there are still times when I wish for more flexibility.

Another downside is that some features work best only within the Apple ecosystem. Since I use both an iPhone and a Mac, the integration is great for me. However, users with Windows laptops or Android devices may not have the same seamless experience.

Pricing is also a concern. Although the software experience feels premium, many useful features rely on Apple’s ecosystem or services, which can get expensive over time. Storage upgrades and accessories are also priced higher compared to alternatives.

I’ve also noticed that some updates sometimes introduce small bugs or battery drain issues during the first few weeks after release. These usually get fixed quickly, but they can still affect the experience temporarily.

Finally, while Apple Intelligence and AI features are improving, some advanced AI tools and personalization options still feel behind compared to what some competitors currently offer. Review collected by and hosted on G2.com.

Collin W.
CW
Collin W.
Senior Systems Engineer
Mid-Market (51-1000 emp.)
"iOS Pros and Cons"
1/5
What do you like best about Apple iOS?

Its seamless integration with all the other Apple devices. The way you can copy something on one device then paste it on another. The way it's designed to be snappy and responsive. Review collected by and hosted on G2.com.

What do you dislike about Apple iOS?

I don't like the way it only allows you to size some windows in one direction. sometimes I would like to widen a window to see the contents more clearly but it only llows you to make it vertically bigger. Also, it doesn't always allow you move a pop-up window. Sometimes a setting dialogue pops up and there's a field to be filled in and the information required to fill it in is present in the main window behind the pop-up dialogue, but the OS doesn't allow you move the pop-up dialogue out the way! Review collected by and hosted on G2.com.

Connie J.
CJ
Connie J.
Procurement Specialist
Government Administration
Small-Business (50 or fewer emp.)
"Seamless Apple Ecosystem Sync with Top-Tier Support and Simple Design"
4.5/5
What do you like best about Apple iOS?

I love that iPhone and Mac works together pretty much seamlessly. Calls and messages sync across devices. Photos, files, notes, and more sync automatically with iCloud. Even Apple Watch integration is an A-plus. The support is top tier, the resale value is high, and the design is simple and easy to use. I also appreciate the Face ID and being able to use it with several apps, especially my bank apps. Review collected by and hosted on G2.com.

What do you dislike about Apple iOS?

The customization is limited compared to Android. It can be hard to use Apple with non-Apple devices. The price is very expensive to purchase, upgrade, storage, apps, and repairs. The screens break easily. System data can take all of your storage, and it's hard to learn how to clear this out for someone who isn't tech savvy. Also, there could be a lock function on the Apple Wallet/Card. It's very easy for someone to hack and lose any funds you have sitting in your account. Review collected by and hosted on G2.com.

Paul M.
PM
Paul M.
Senior Network Engineer
Computer Networking
Mid-Market (51-1000 emp.)
"Secure, but Overpriced and Behind Android in Performance and Apps"
2/5
What do you like best about Apple iOS?

The security is really the only redeeming thing about it as compared to other options such as Android for phones and Windows for tablets. When setting up the business account, I am appreciative of the hoops that has to be jumped through in the onboarding process, however that really is the end of it. Review collected by and hosted on G2.com.

What do you dislike about Apple iOS?

This is a list that can go on and on. The OS seems to be behind when compared to Android. The hardware itself is behind. The cost is WAY too expensive for technology that is at least 3 years behind. Performance wise, it's ok but nothing to really write home about. Android apps seem to just work better as a whole. Overall, I just don't like it. There are reasons we are switching back to Android. Review collected by and hosted on G2.com.

Victor S.
VS
Victor S.
CEO
Small-Business (50 or fewer emp.)
"Rock-Solid, Secure iOS Experience with a Consistent Ecosystem"
4.5/5
What do you like best about Apple iOS?

What I like most about Apple iOS is the stability and security that come with its closed ecosystem. Since Apple controls the hardware, software, and app distribution end to end, everything feels consistent and dependable, and it’s much less prone to malware or other unexpected behavior. Review collected by and hosted on G2.com.

What do you dislike about Apple iOS?

The biggest downside of Apple iOS, in my view, is its overly conservative NFC policy. Apple keeps most NFC capabilities locked down to Apple‑approved scenarios, so many excellent offline NFC use cases, such as deeper transit integrations, contactless access systems, or more innovative tap‑based workflows, just aren’t possible on iOS. The hardware itself is clearly capable, but the restrictions in the ecosystem end up holding it back. Review collected by and hosted on G2.com.

Loren S.
LS
Loren S.
Therapist
Small-Business (50 or fewer emp.)
"All-in-One Features That Save Time and Boost Workflow Efficiency"
5/5
What do you like best about Apple iOS?

I like the software’s features. It has improved my workflow because I can use a variety of tools in one place. It’s saved me a lot of time and helped me work more efficiently overall. Review collected by and hosted on G2.com.

What do you dislike about Apple iOS?

At the moment, I can’t think of anything that could be improved. Review collected by and hosted on G2.com.