---
title: AnswerBot Reviews
meta_title: 'AnswerBot Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how AnswerBot works for a business like yours.
date_modified: '2026-09-22'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# AnswerBot Reviews
**Vendor:** AnswerBot  
**Category:** [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)
## About AnswerBot
AnswerBot is a missed-call text-back service for small service businesses in Canada and the US. When a customer calls and no one answers, AnswerBot texts them back within about 30 seconds, asks what the job is and where it is, and emails the business owner a complete lead with the full conversation transcript. Each customer gets a dedicated local business number wired up with conditional call forwarding, so nothing about their existing phone or number changes. Built for trades and home-service businesses such as HVAC, plumbing, electrical, roofing, landscaping, and cleaning, plus other appointment-driven small businesses like auto repair shops and real estate agents. Plans are in CAD with a 14 day free trial: Starter at $49 per month includes 25 engaged leads per month; Growth at $99 adds 75 engaged leads, Google review requests, and business FAQ answers; Pro at $249 includes unlimited engaged leads and custom intake questions. Messaging is CASL and PIPEDA compliant with opt-out handling on every conversation.






- [View AnswerBot pricing details and edition comparison](https://www.g2.com/products/answerbot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-28+07%3A54%3A28+-0500&secure%5Bsession_id%5D=7be100f4-328b-44cc-a3eb-099307e21e42&secure%5Btoken%5D=612decec3f0d30057424f58011743932457d064c67c807c963f135299d5e0d84&format=llm_user)

## AnswerBot Features
**Customer Support**
- Text
- Speech
- Knowledge Base
- Knowledge Base Management

**Automation**
- Ticket Resolution
- Customization
- Intelligent Routing
- Customizable Templates

**Artificial Intelligence**
- Learning
- Language
- Conversational AI
- Generative AI

**Additional Functionality**
- Workflow Management
- Interaction Tracking
- Alerts/Notifications
- Single Sign On
- Self Service Portal
- Real-Time Analytics
- Customer Database
- Client Portal
- Inventory Management
- Tagging
- Configurable Workflow
- Customer History
- Surveys & Feedback
- Support Ticket Management
- Service Level Agreement (SLA) Management
- Widgets
- Search/Filter
- Chatbot
- Email Templates
- Activity Tracking
- Feedback Management
- Real-Time Data
- API
- Reporting/Analytics
- Event Triggered Actions
- Website Integration
- Help Desk Management
- Call Center Management
- Queue Management
- SSL Security
- Social Media Integration
- CRM
- Chat/Messaging
- Live Chat
- AI Copilot
- Customizable Reports
- Email Management
- Customizable Branding
- Reporting & Statistics
- Real-Time Notifications
- Access Controls/Permissions
- Customizable Forms
- Customer Communication
- Activity Dashboard
- Third-Party Integrations
- Customizable Fields
- Multi-Channel Communication
- Application Management
- Communication Management
- Role-Based Permissions

## Top AnswerBot Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (7,880 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,721 reviews)
  - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,750 reviews)