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Amazon WorkSpaces

By Amazon Web Services (AWS)

4.1 out of 5 stars

How would you rate your experience with Amazon WorkSpaces?

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Amazon WorkSpaces Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

21 months

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Amazon WorkSpaces Reviews (106)

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Reviews

Amazon WorkSpaces Reviews (106)

View 3 Video Reviews
4.1
106 reviews

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Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Very Slow - Can't rely at all times."
What do you like best about Amazon WorkSpaces?

Can be accessed from anywhere—no need to rely only on one machine. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Depends on the network and it is very slow depending on the software that is installed on the workspace. Review collected by and hosted on G2.com.

Shalabh A.
SA
Senior Big Data Engineer
Enterprise (> 1000 emp.)
"Best Desktops-as-a-Service Solution"
What do you like best about Amazon WorkSpaces?

Some of the features I like about the Amazon workspace are:

- Easy to configure & access

- Easy to use, does not require any specific training to start using it

- It is secure to use, allows to set up MFA (multi-factor-authentication)

- Visuals & controls are user friendly

- Allows remote access of my desktop from anywhere in world

- Can be access from all kind of devices - iPad, MacOS X, Windows, Android/Chromebook, Fire Tablet, Web Access, Linux

- Allows connecting with client systems without worrying about data security Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

- Scaling is only area where Amazon workspace lags. Scaling is limited in case of Amazon workspace. It comes with very limited hardware configuration options Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Mid-Market (51-1000 emp.)
"Convenient Virtual Desktop App - Minimal Setup Effort"
What do you like best about Amazon WorkSpaces?

The simplicity and ease of setup and use of Amazon Workspaces make it an ideal virtual desktop environment to consider for various functions, including training, testing, proof of concept, development. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

The only real issue I've encountered with Amazon Workspaces is that the performance can be spotty at times. For heavy-duty processing tasks or applications which require a lot of CPU and memory, be sure to request computing resources beyond what you would typically assume necessary to complete your tasks. Review collected by and hosted on G2.com.

Nadeem A.
NA
Network Planning Engineer
Enterprise (> 1000 emp.)
"It was fantastic using AWS"
What do you like best about Amazon WorkSpaces?

It helps eliminate complexities in managing OS versions and patches and Virtual Desktop Infrastructure Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Doesn't work on slow internet connections and the CPU utilization is high Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market (51-1000 emp.)
"Escalation Specialist"
What do you like best about Amazon WorkSpaces?

You can use multiple softwares at on time. You can use two monitors for multi-tasking. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Sometime it can run slow, you are doing to many things at once. It takes several minutes to reboot. Review collected by and hosted on G2.com.

Ashley M.
AM
Development Specialist
Enterprise (> 1000 emp.)
"A great way to virtualize your work experience during COVID"
What do you like best about Amazon WorkSpaces?

It's easy to use on both MAC and PC platforms. I never have to worry about whether I am in the office. The office goes with me everywhere I go. All of the programs I need are loaded on there for me. It's basically a computer inside of a computer. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

There are some programs that don't function within AWS, like Zoom or other web video platforms. You have to use them outside of the platform, so if you need a document on your workspace, it can get tricky.

Additionally, only certain printers are hooked up. So if you are working remotely, you may have to take a file outside of AWS to be able to print it on a home computer. Again, these are things that could be fixed with your IT department, but would be nice if they were juts intuitive. Review collected by and hosted on G2.com.

Koby J.
KJ
Information Technology Manager
Enterprise (> 1000 emp.)
"Virtual system and software testing."
What do you like best about Amazon WorkSpaces?

The AWS system is a process that we use in our company in order to be able to communicate in the realization of projects in a much easier way because all this process is virtual where we can easily carry out software testing processes, applications or any system in a virtual machine since it is the way AWS works, this process is much easier because any type of software can be implemented, in addition to this we can use any type of IP and protect our data by using the software at try AWS has worked very well the favorable results the tools are totally basic and easy. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

The most common problems are that the system does not allow to enter much of its software or systems to be able to test due to the fact that the system has a very weak virtual machine where the service or memory of the machine is less, so it may not work in one Correctly, some of the software with higher consumption is for that reason that the system can be negative in that part. Review collected by and hosted on G2.com.

MH
Administrative Support Person/ Scheduler
Enterprise (> 1000 emp.)
"Does the job for remote working"
What do you like best about Amazon WorkSpaces?

I like that i'm able to access all the systems I use on a normal workday. For the most part Amazon WorkSpaces is a great alternative when you are unable to connect directly to the company servers. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

I don't like that i'm not able to use Zoom or Microsoft Teams through AWS. There are no drivers, like you'd find in your computer so the features don't always work. I was able to open both within AWS but it was unable to find my camera and the audio was so garbled, nobody could understand anything I was saying.

I"m also annoyed that my outlook keeps freezing up on me throughout the day. Sometimes I have to re-start everything, other times it's just outlook. It is not my internet connection because i'm connected directly to the router in my home. Review collected by and hosted on G2.com.

Sham S.
SS
Sr. Analyst Amazon AP
Enterprise (> 1000 emp.)
"Good remote connectivity"
What do you like best about Amazon WorkSpaces?

The continuous Ness was good. It always starts from where we left. No matter how u switched it off.. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Sometime slowness due to technical issue. Still managable Review collected by and hosted on G2.com.

Cristin H.
CH
Small-Business (50 or fewer emp.)
"The workspace itself is great but the support is TERRIBLE."
What do you like best about Amazon WorkSpaces?

The workspace itself was created easily. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Support. I can't get anyone on the phone, through chat and it takes up to 24 hours to receive a response via email. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

21 months

Average Discount

5%

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Amazon WorkSpaces Features
Desktop Virtualization
Backend Hosting
Desktop Virtualization
Admin Console
Solution Integration
OS Compatibility
Desktop Provisioning
Image Management
Multi-Device Portability
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