--- title: Amazon WorkSpaces Reviews meta_title: 'Amazon WorkSpaces Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how Amazon WorkSpaces works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 110 scale: '5' date_modified: '2026-11-08' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Amazon WorkSpaces Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

21 months

User Insights

Average based on 110 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Amazon WorkSpaces Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Amazon WorkSpaces, and what problem is it built to solve?

Amazon WorkSpaces is used to provide cloud-hosted virtual desktops that let employees and contractors access work environments remotely. It helps teams avoid relying on a physical computer at a particular location while keeping access to work applications and data centralized.

What company sizes and industries is Amazon WorkSpaces the best fit for?

Amazon WorkSpaces appears across small businesses, mid-market organizations, and enterprises, with use cases spanning several industries. The strongest reviewer-reported clusters include:

How long does it take to implement Amazon WorkSpaces across a team?

The most common reported time to go live is less than a month, though implementation can take longer depending on the deployment.

What customer support options does Amazon WorkSpaces provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and self-service resources such as FAQs and a knowledge base. The experience is mixed: some users value the assistance they receive, while others find it difficult to reach support or get timely help.

Is Amazon WorkSpaces considered safe and secure for handling data?

Amazon WorkSpaces is often used for work that benefits from keeping desktops and sensitive information centrally managed, and users describe using measures such as multi-factor authentication and controlled access. This can support confidence in handling business data, although security still depends on how the environment is configured and managed.

Amazon WorkSpaces Reviews (110)

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Reviews

Amazon WorkSpaces Reviews (110)

View 3 Video Reviews
4.2
110 reviews

What do users say?

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RV
R V.
Small-Business (50 or fewer emp.)
"A great environment to operate a separate OS"
4/5
What do you like best about Amazon WorkSpaces?

Instead of creating several virtual machines and managing all the technical stuffs, Amazon helps to manage all of it by providing Workspaces.

For example, if there is a need to operate a separate Windows 10 OS and you do not have enough resources, Amazon workspaces can be the saviour! Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Amazon Workspaces does not provide environment like Windows RDP, instead you need to use their Workspaces application. Management and Security is completely provided though. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Amazon Workspace Feedback"
4/5
What do you like best about Amazon WorkSpaces?

Amazon workspace provides a secure and development-friendly environment preferred by many large companies. It acts as a medium between the user and the developer to interact with each other directly, and as a result, it meets all the necessary requirements. Amazon workspace provides us with separate cloud storage to store all the confidential files and reduce the dependencies on other storage spaces. We can access our files through AWS on multiple systems using login credentials. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Amazon workspace is costly and it requires a stable internet connectivity for better functionality. It has a complex infrastructure which requires professionals to work in it. Amazon workspace customer support is not good. Review collected by and hosted on G2.com.

DA
Daniel A.
Senior Systems Support Specialist
Small-Business (50 or fewer emp.)
"My go to for cloud desktop and storage"
5/5
What do you like best about Amazon WorkSpaces?

It can be customized so perfectly for a thin client PC or mobile

Reliability and support are 10++ Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Pricing is a little high compared to MS cloud based clients Review collected by and hosted on G2.com.

AK
Ashwin K.
Lead, IT Desktop Support
Mid-Market (51-1000 emp.)
Originally submitted 6/3/2023
"Amazon Workspaces - Best use of Technology"
4.5/5
What do you like best about Amazon WorkSpaces?

Amazon Workspaces has provided a cost effective solution in our organization. Our organization is providing AWS solution to the contractors instead of providing them the laptop. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Amazon Workspaces most of the times has audio integration issues. Sometimes the Amazon Workspace goes to unhealthy state all of a sudden and the Workspace won't be available for login. Review collected by and hosted on G2.com.

BK
Bala K.
Technician
Small-Business (50 or fewer emp.)
Originally submitted 8/14/2023
"Inevitable Virtual Computing"
5/5
What do you like best about Amazon WorkSpaces?

Amazon workspaces provides a modern way to remove physical computers costing.

Amazon workspaces provides uptime 99.9%

It has all features like mailing,video and audio streaming just like a normal computer Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Sometimes it uses high cpu utilisation,even network gets blocked due to major latency while usage.

The regions which act as a data center sometimes lacks connectivity. Review collected by and hosted on G2.com.

Raja M.
RM
Raja M.
IT Analyst
Enterprise (> 1000 emp.)
Originally submitted 2/28/2022
"Amazon workspaces pros and cons."
3.5/5
What do you like best about Amazon WorkSpaces?

It is similar to the work environment which we use daily. We can install all the softwares which are needed. It gives a feel that we are working directly from our local VDI. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

To access the workspace we need to do an extra work like going to a browser, login with respective credentials. Since it is residing in cloud there may be performance issues while connecting to the workspace and users may experience some lag while working. Review collected by and hosted on G2.com.

Amod S.
AS
Amod S.
Software Engineer
Mid-Market (51-1000 emp.)
Originally submitted 7/26/2022
"Good to use but not for slow internet users"
3.5/5
What do you like best about Amazon WorkSpaces?

Amazon workspaces are the best systems for remote work. No matter where you are or what system configuration you use, you can log into workspaces and access the remote machine to complete your work. One of the advantages for the organisations is that they can restrict access to their GitHub codebases through organization-regulated Amazon workspaces only. Similarly one can restrict the DB access for particular IPs of the workspaces. It has RHEL-based Amazon Linux, very convenient to you and development centric. Another plus point is, that the system inside the workspaces doesn't restart if you just close the workspace and leave thus you can instantly access system to the point where you left off. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

If you are the one who has internet with high ping, Amazon workspaces will give you trouble. Sometimes when the internet speed drops, the system in the workspaces is too slow to work. Regardless, it slows down a lot when you use the system over time without restarting it. Review collected by and hosted on G2.com.

Subham S.
SS
Subham S.
Data Scientist
Mid-Market (51-1000 emp.)
"A very powerful, secure, and high specifications cloud desktop"
4/5
What do you like best about Amazon WorkSpaces?

There are a lot of things that I like about Amazon Workspaces:

1. Accessibility: It allows you to access your desktop remotely wherever and whenever you want.

2. Security: Due to different security reasons it becomes impossible to allow people to work directly on client data which is sensitive. For that a new secure environment is created using Virtual machines and Amazon workspaces is one of the leading players in this area.

3. Configurability: These virtual machines are super easy to configure to the requirements that we have for a particular task. We do not need to have a physical system with different configurations. We just need a Virtual machine which can be configured according to the requirements of the deliverable.

4. Compatibility: Amazon workspaces makes it easy to install any OS of choice, be it Linux, Windows or Mac OS. It is super easy to configure. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

There are a few things which I dislike about Amazon Workspaces:

1. Connectivity: It lags a lot. Even if we have good internet connectivity bandwidth it lags and sometimes disconnects. It also freezes sometimes to which a solution that we figured out is clicking 'Alt' key.

2. Does not Resume: Whenever it disconnects the AWS needs a restart sometimes and all the local environments inside the Amazon workspaces stops and have to start things from scratch, which becomes little annoying at times. Review collected by and hosted on G2.com.

Sai S.
SS
Sai S.
HR support executive
Enterprise (> 1000 emp.)
"Amazon workspace usage review"
5/5
What do you like best about Amazon WorkSpaces?

AWS is user friendly, flexible. It is cost effective to use for any projects not depending on cost. It is a virtual computing environment where we can different operating systems and applications. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

While using AWS, many of them faces issues like getting struck, lag and not able to connect to vds. As there are many users for AWS, there are some cloud computing issues few times. Review collected by and hosted on G2.com.

Tanya S.
TS
Tanya S.
Branch Manager
Mid-Market (51-1000 emp.)
"Quick and Secure Cloud-Based Solution."
4/5
What do you like best about Amazon WorkSpaces?

Amazon WorkSpaces is fantastic, and we can easily access it anywhere. Ability to use for remote work with the highest security provided by amazon. It has a clean and very Simple UI, which is very good for understanding everyone. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Sometimes it disconnects randomly, which is very irritating and causes a loss of workforce. Also, if the price is higher than other market competitors, the price should be lesser, and more servers should be added for better performance. Review collected by and hosted on G2.com.

Questions about Amazon WorkSpaces? Ask real users or explore answers from the community

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What is your experience regarding pricing and costs for Amazon WorkSpaces, and how does it compare to other VDI solutions?

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What is Amazon WorkSpaces used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

21 months

Average Discount

5%

Amazon WorkSpaces Comparisons
Amazon WorkSpaces Features
Desktop Virtualization
Backend Hosting
Desktop Virtualization
Admin Console
Solution Integration
OS Compatibility
Desktop Provisioning
Image Management
Multi-Device Portability