--- title: Amazon WorkSpaces Reviews meta_title: 'Amazon WorkSpaces Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how Amazon WorkSpaces works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 110 scale: '5' date_modified: '2026-11-08' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Amazon WorkSpaces Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

21 months

User Insights

Average based on 110 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Amazon WorkSpaces Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Amazon WorkSpaces, and what problem is it built to solve?

Amazon WorkSpaces is used to provide cloud-hosted virtual desktops that let employees and contractors access work environments remotely. It helps teams avoid relying on a physical computer at a particular location while keeping access to work applications and data centralized.

What company sizes and industries is Amazon WorkSpaces the best fit for?

Amazon WorkSpaces appears across small businesses, mid-market organizations, and enterprises, with use cases spanning several industries. The strongest reviewer-reported clusters include:

How long does it take to implement Amazon WorkSpaces across a team?

The most common reported time to go live is less than a month, though implementation can take longer depending on the deployment.

What customer support options does Amazon WorkSpaces provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and self-service resources such as FAQs and a knowledge base. The experience is mixed: some users value the assistance they receive, while others find it difficult to reach support or get timely help.

Is Amazon WorkSpaces considered safe and secure for handling data?

Amazon WorkSpaces is often used for work that benefits from keeping desktops and sensitive information centrally managed, and users describe using measures such as multi-factor authentication and controlled access. This can support confidence in handling business data, although security still depends on how the environment is configured and managed.

Amazon WorkSpaces Reviews (110)

View 3 Video Reviews
Reviews

Amazon WorkSpaces Reviews (110)

View 3 Video Reviews
4.2
110 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"use im my apple devices"
5/5
What do you like best about Amazon WorkSpaces?

the security and data prevent lost, can be used on bod Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

latence for Brazil is a probleme to access Review collected by and hosted on G2.com.

Verified User in Government Administration
CG
Verified User in Government Administration
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Workspaces review"
4/5
What do you like best about Amazon WorkSpaces?

Rapid deployment Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

off shore response time, would like to see more endpoints for authentication and use Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Flexible"
4.5/5
What do you like best about Amazon WorkSpaces?

Amazon WorkSpaces give us the flexibility to work from anywhere Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

interface has opportunity for improvement Review collected by and hosted on G2.com.

Ejaz M.
EM
Ejaz M.
Head of Technology
Information Technology and Services
Mid-Market (51-1000 emp.)
"Recommended for All Who Travel Frequently"
5/5
What do you like best about Amazon WorkSpaces?

In my opinion, WorkSpaces is a quite impressive and unique take of Amazon on cloud computing. Amazon has attempted to give users with true personal cloud experience. It is beyond simple cloud storage. I have prepared a Windows 7 PC with freedom of whatever kind of hardware I required. The best is it as true desktop experience and is just like using physical laptop or PCs I use. I have connected remotely from different ISP networks and it worked most of the times. I am thinking of leaving my personal laptop at home and use any low spec windows tab for accessing my WorkSpace. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

Amazon can totally count me in on WorkSpaces if they can address the lag / latency issues which start randomly during sessions. Second thing to be addressed is the time Amazon App takes to connect to my WorkSpace. I understand that technically it can relate to my own ISP connection but I have faced the same issue of multiple networks since I travel a lot. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"I use email only"
2.5/5
What do you like best about Amazon WorkSpaces?

I like that it allows you to have desktop notifications. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

There is no friendly way to check the email over an app on my phone. I have to log in on browser and is annoying. Also, is not mobile friendly. I haven't tried but it looks like there are no integrations to send mass email (like YAMM for gmail). It will not automatically forward emails to my zendesk either. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Fair cost/benefit"
4/5
What do you like best about Amazon WorkSpaces?

It contains multiple applications, some of them free. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

A little complicated to navigate. Some of the options like the s3 bucket are not very convenient when trying to find and pull information quickly. Review collected by and hosted on G2.com.

James F.
JF
James F.
Associate Data Scientist
Internet
Mid-Market (51-1000 emp.)
Originally submitted 12/7/2017
"Amazon review"
4/5
What do you like best about Amazon WorkSpaces?

The application is very easy to navigate. I store all my data files on s3. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

I don't like how undeleting files in s3 requires undeleting files one at a time. Multi-undelete functionality would be useful. Review collected by and hosted on G2.com.

Jamie O.
JO
Jamie O.
Director - Business Development, Consulting Services & Projects
Information Technology and Services
Enterprise (> 1000 emp.)
"Great Idea"
3.5/5
What do you like best about Amazon WorkSpaces?

I like how this is a great solution to access apps and docs from my desktop in the cloud from other devices. Brilliant! Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

I'm not sure as of yet. I assume security is solid but it's new and I'm not sure. Review collected by and hosted on G2.com.

sarah w.
SW
sarah w.
Director of Acculturation
Small-Business (50 or fewer emp.)
"It's good"
3.5/5
What do you like best about Amazon WorkSpaces?

What I like best about Amazon work space is it's easy and useful for work space. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

What I dislike about Amazon workspace is that I can not invite others to use it. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Mid-Market (51-1000 emp.)
"Love AWS"
5/5
What do you like best about Amazon WorkSpaces?

- Very useful services

- Scales easily

- Great technical support teams Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkSpaces?

- Pricing

- Professional services / partner teams are not proactive Review collected by and hosted on G2.com.

Questions about Amazon WorkSpaces? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is your experience regarding pricing and costs for Amazon WorkSpaces, and how does it compare to other VDI solutions?

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GU
Guest User

What is Amazon WorkSpaces used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

21 months

Average Discount

5%

Amazon WorkSpaces Comparisons
Amazon WorkSpaces Features
Desktop Virtualization
Backend Hosting
Desktop Virtualization
Admin Console
Solution Integration
OS Compatibility
Desktop Provisioning
Image Management
Multi-Device Portability