Amazon WorkDocs Reviews & Product Details

We previously used Amazon WorkDocs as our managed enterprise document collaboration platform. AWS ended support for the service in April 2025, and we migrated our document repository to Amazon S3 while using Microsoft 365 for collaboration.

Amazon WorkDocs provided secure document storage, file sharing, version control, and collaboration within the AWS ecosystem. I particularly liked document versioning, fine-grained permissions, offline synchronization, and tight integration with AWS Identity services. It was easy to onboard users and securely share documents across internal teams. Review collected by and hosted on G2.com.

he collaboration ecosystem was never as mature as Microsoft 365 or Google Workspace. As adoption shifted toward those platforms, WorkDocs received fewer enhancements before eventually being discontinued. Review collected by and hosted on G2.com.

Easy to use and understand - helpful for all levels of people Review collected by and hosted on G2.com.

I think every platform has opportunities however this one being so simple to use is a huge advantage Review collected by and hosted on G2.com.

This portal helps a lot in terms of sharing official documents on the go.....!!!!! It is very useful in team collaborations and in getting an ample number of options to choose from. The app is very simple to use, easy to collaborate with peers. And having a cherry on the cake, it is accessible on any device.....!!!!! Additionally, it is fully managed by Amazon, so it is safe and secure for all.....!!!!! I loved it.....!!!!! Review collected by and hosted on G2.com.

Since I have started using this platform, I have never seen any single bug or issue in this app..... Perhaps, I have heard from my colleagues that this platform always helps them get new updates timely. Because of this, the user always gets what is useful at ease.....!!!!! Review collected by and hosted on G2.com.

Amazon WorkDocs allows us to work with coworkers fast and ensures productivity with the cloud storage service that lets you store information, documents and files for creating applications and AWS content. Review collected by and hosted on G2.com.

Following the free trial of Amazon, it must be recognized that the service can be very expensive, depending upon the number of users, which is the main disadvantage for me. Review collected by and hosted on G2.com.

Easy to use, good integrations, App and clients for Windows available Review collected by and hosted on G2.com.

Less features than Google Drive, not so many integrations to other tools (Slack etc.) Review collected by and hosted on G2.com.

I really like the large storage space that Amazon WorkDocs allows. It is easy to add and share folders with individuals and be able to see who updated what file when. Review collected by and hosted on G2.com.

I do not like the inability to edit the same document at the same time. It does give you the option to prevent others from making changes while you are editing the document, however if someone does not click that (as it locks others out of the document), people can easily save over each other's work. Review collected by and hosted on G2.com.

It was easy to deploy and adopt corporate users, as opposed to our experience with other competitors. Amazon supplied easily understandable documentation. Review collected by and hosted on G2.com.

Occasionally, a good balance between cooperation and safety is difficult to find. Corporate management must allow a certain cultural shift. Review collected by and hosted on G2.com.

I really like the Amazon WorkDocs Companion app which allows you to work on the documents using the application on your own computer, but save them directly into the WorkDocs website where it updates automatically. So, it's different from online versions in that you can work on your desktop (i.e., using Excel through your own desktop application), but when you save and close the new version is immediately populated into the WorkDocs folder on the web with a notification of a successful save. This allows you to be sure that you are working in the more recent document and that your changes are being saved. Also, I like that you can lock a document while working in it to prevent others from making changes. Review collected by and hosted on G2.com.

There are a few issues I've ran across. First and foremost, the Amazon WorkDocs Drive that syncs the WorkDocs with a desktop-accessible version will spontaneously crash. This results in having to go through some workarounds to re-save your file onto your computer and re-upload the version. Thankfully, you usually don't lose your work, but the file will no longer save in the right place. Another issue revolves around the inability to work in a single document with multiple people at the same time. We have found that only one person's version saves at a time, which means that other people are saving versions that aren't actually populating into the parent document. This CAN and DOES result in a loss of work if your team does not recognize this issue. Review collected by and hosted on G2.com.

Organized required documents to be read, filled out, and signed. Review collected by and hosted on G2.com.

Confusing interface at first use of website. Review collected by and hosted on G2.com.

A really nice feature of the web application is the user’s ability to request feedback on files they have shared allowing contributors to highlight an area of the file and leave detailed feedback on what needs to be changed. This is excellent! Review collected by and hosted on G2.com.

Unfortunately, like Dropbox and Box you can’t make the changes through the web application. It would be very useful if the user had the ability to make the changes within the application of the webpage, most especially for remote employees. Review collected by and hosted on G2.com.