--- title: Amazon Comprehend Medical Reviews meta_title: 'Amazon Comprehend Medical Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Amazon Comprehend Medical works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 15 scale: '5' date_modified: '2026-11-08' parent_category: name: Health Care url: https://www.g2.com/categories/health-care ---

Amazon Comprehend Medical Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

User Insights

Average based on 15 real user reviews.

Perceived Cost

$$$$$

Amazon Comprehend Medical Reviews (15)

View 1 Video Reviews
Reviews

Amazon Comprehend Medical Reviews (15)

View 1 Video Reviews
4.3
15 reviews

What do users say?

Generated using AI from real user reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Atharva P.
AP
Atharva P.
Cloud BI Engineer
Enterprise (> 1000 emp.)
"Powerful, Fully Managed Clinical NLP for Extracting Structured Medical Insights"
4.5/5
What do you like best about Amazon Comprehend Medical?

Amazon Comprehend Medical simplifies the extraction of structured medical information from unstructured clinical text using healthcare-specific natural language processing. I particularly like its ability to identify medical conditions, medications, anatomy, protected health information (PHI), ICD-10-CM concepts, RxNorm concepts, SNOMED CT concepts, and medical relationships without requiring custom machine learning models.

The service is straightforward to integrate into healthcare document processing pipelines and works well alongside Amazon Textract for digitizing scanned clinical documents. Performance has been excellent when processing large batches of medical records, and because it is fully managed, there is no infrastructure to maintain. The usage-based pricing provides good ROI for organizations processing clinical documentation while avoiding the cost of developing specialized medical NLP models.

Although Comprehend Medical is not itself a generative AI service, it complements Amazon Bedrock by extracting structured clinical information that can be used for downstream summarization, clinical search, or healthcare-focused AI assistants. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend Medical?

The service is specifically designed for healthcare use cases and is less suitable for general-purpose NLP tasks. Organizations also need to carefully validate extracted medical information to satisfy regulatory and clinical quality requirements. Review collected by and hosted on G2.com.

SA
Satykam A.
Red Team Director
Mid-Market (51-1000 emp.)
"Best use of Amazon Comprehend Medical"
4.5/5
What do you like best about Amazon Comprehend Medical?

Extracting medical data records, using into health sector applications automation. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend Medical?

Nothing much to dislike but there is a scope of improvement in user friendliness for setup and configuration. Review collected by and hosted on G2.com.

Chattar Singh R.
CR
Chattar Singh R.
Govt. Servant
Mid-Market (51-1000 emp.)
Originally submitted 8/31/2020
"Get your medical records quickly in one click using Amazon Comprehend Medical tool"
5/5
What do you like best about Amazon Comprehend Medical?

What I like best about Amazon Comprehend Medical, it is user friendly and very easy to operate. This improves patient care using clinical research by understanding and analyzing the insights reports. This tool gives great facility to analyze your health using the previous medical records. Also, Amazon Comprehend Medical tool provides analytical prediction of any diseases which can affect your body by eating and according to your lifestyle. Nowadays, this tool covers the whole medical division by artificial intelligence system to study the medical fitness of people. The tool also has a daily routine schedule facility which improves health and predicts the lifestyle of humans. I highly appreciate this feature which has the best component of analytical approach with future illness prediction. Amazon provides such a tool for ease of life for doctors and patients both. People do not worry about their old medical records, it will save into the cloud and produce on one click. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend Medical?

So far everything that I disliked, As of now it is not supporting patient voice instructions. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
Originally submitted 1/25/2021
"It will continue to get better and better with time"
4/5
What do you like best about Amazon Comprehend Medical?

I like that all of the medical data is in one place and this is HIPAA compliant Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend Medical?

The interface is not as user friendly as it should be for an Amazon product. It is not as easy to search for something as you may think. This can be an easy program fix Review collected by and hosted on G2.com.

Reina L.
RL
Reina L.
Lider de Desarrollo
Small-Business (50 or fewer emp.)
"It is very easy to use, in addition to helping extract the necessary medical information."
5/5
What do you like best about Amazon Comprehend Medical?

I like how this model has helped in the advancement of medical applications based on natural language processing. It understands specific quantities, the patient's age, symptoms, types of medications, and a variety of things, making it a wonderful NLP model for medical applications. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend Medical?

It doesn't bother me that much, but in my opinion, I think this model can be improved to understand a wider variety of medical terminologies. Review collected by and hosted on G2.com.

Arantxa M.
AM
Arantxa M.
Diseñador gráfico
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Good service"
4/5
What do you like best about Amazon Comprehend Medical?

the cost and utility, it also seems quite flexible Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend Medical?

I think the interface could be much more attractive and facilitate some functions Review collected by and hosted on G2.com.

maguiber s.
MS
maguiber s.
tecnología en mantenimiento de computo y cableado estructurado
Small-Business (50 or fewer emp.)
"very good for buying and selling high-quality products worldwide, easy to use"
0.5/5
What do you like best about Amazon Comprehend Medical?

easy to use, quick registration, works worldwide, anti-loss security Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend Medical?

I like the ease with which it is handled and all the tools it generates. Paying is somewhat delayed and the verification of the data. Review collected by and hosted on G2.com.

César B.
CB
César B.
Trabajador Independiente
Small-Business (50 or fewer emp.)
"Everything that is sought is found at a good price."
5/5
What do you like best about Amazon Comprehend Medical?

Efficiency and commitment in deliveries Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend Medical?

So far, I have been satisfied with all the services. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
Originally submitted 8/24/2020
"is good attention"
3.5/5
What do you like best about Amazon Comprehend Medical?

prices, the search menu is not very friendly Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend Medical?

sometimes the page is delayed, the search menu is not very friendly Review collected by and hosted on G2.com.

Rohan S.
RS
Rohan S.
Senior Data Engineed
Enterprise (> 1000 emp.)
"Nice Service for Next Generation Innovations in Health Care"
3.5/5
What do you like best about Amazon Comprehend Medical?

- Out of the Box & Ready to use service for NLP in Medical Domain

- Helps to extract information for unstructured text data like Health Report, Lab Report, Doctor's Prescription

- Accurately identifies Medicine Name, Health Condition, Patient Attributes, etc

- No Need to write custom rules for parsing unstructured data

- Service is HIPAA eligible Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend Medical?

- Can not train model with custom rules/entity/requirement Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Amazon Comprehend Medical Comparisons