Almabase Reviews (111)

Reviews

Almabase Reviews (111)

4.6
111 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Almabase for its user-friendly interface and responsive customer support, which make managing alumni engagement straightforward and efficient. Many appreciate the platform's ability to integrate various features, such as event management and communication tools, into one cohesive system. However, some users note that the initial setup can be time-consuming and may require technical knowledge.

Pros & Cons

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AH
Ashley H.
Small-Business (50 or fewer emp.)
"Great Company!"
5/5
What do you like best about Almabase?

Working with Almabase has been a great experience for us so far. They are very responsive when it comes to any questions that we have, whether it is via phone call or email. Right now we have monthly phone calls scheduled with our immediate rep and he is continuously working to help make things better for us.

Please note that the amount of users that have joined out platform isn't a valid number because we haven't fully rolled out the platform yet! (No fault to Almabase! Our team has undergone some transitions, which has postponed our roll out date!) Review collected by and hosted on G2.com.

What do you dislike about Almabase?

There isn't anything that we currently dislike about Almabase. Review collected by and hosted on G2.com.

Kyle T.
KT
Kyle T.
Director of Alumni Relations
Mid-Market (51-1000 emp.)
"Almabase Really Helped Our Alumni Association"
5/5
What do you like best about Almabase?

Almabase is extremely user friendly and easy to manage from a backend perspective. A lot of the site is customizable and the customer support team is always there to work with you through any issues you have. It is also extremely easy to integrate to our database at the school, which was super valuable. Review collected by and hosted on G2.com.

What do you dislike about Almabase?

There's honestly and truly nothin that I dislike. The team at Almabase is always on working on new ways to improve their site, and will even take suggestions when you'd like to see something happen. Review collected by and hosted on G2.com.

Caprielle D.
CD
Caprielle D.
Advancement Associate, Alumni Engagement and Advancement Services
Mid-Market (51-1000 emp.)
"The customer service team is helpful and responsive."
4/5
What do you like best about Almabase?

Our favorite feature is the directory search by map.

The team at Almabase is responsive with our questions, and helpful in making sure we are making the most of the product. Review collected by and hosted on G2.com.

What do you dislike about Almabase?

We would like the pages on Almabase to be more customizable and a news feed would be a great addition. Review collected by and hosted on G2.com.

Rene L.
RL
Rene L.
Small-Business (50 or fewer emp.)
"Almabase is going to help us connect easily with our alumni!"
5/5
What do you like best about Almabase?

Almabase is very intuitive and easy to implement. Most importantly for us, it integrates with Raiser's Edge seamlessly! Review collected by and hosted on G2.com.

What do you dislike about Almabase?

I wish wish we were able to customize the home screen slightly more. At the moment, we are unable to accept recurring gifts with our Blackbaud Merchant Account, but this is a minor issue. Review collected by and hosted on G2.com.

SK
Sherin K.
Mid-Market (51-1000 emp.)
"CEO, Alumni Association of a leading Educational Institute in India"
4.5/5
What do you like best about Almabase?

We have been using Almabase for a few years now as our alumni engagement platform. We were one of the first users of Almabase and the support provided by the team has been amazing! We are able to use the platform for creating alumni directory, hosting events, creating fundraising pages, job posting etc. The Almabase team is always open to user feedback and develop features that are most relevant on a regular basis which we appreciate. Also, the team is very responsive which makes back and forth communication very easy. Review collected by and hosted on G2.com.

What do you dislike about Almabase?

Services provided are of high quality for the existing platform and features. We would love to have a mobile app to increase the engagement among the uses. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"Great NASA internship alumni platform"
4.5/5
What do you like best about Almabase?

Almabase has been a great database and networking platform for our NASA internship program's alumni. Our alumni like that they can update their data and communicate across groups, we like that we can keep track of their accomplishments and organize alumni events through the platform. Also, the Almabase team has been really responsive to any questions or issues that came up. Review collected by and hosted on G2.com.

What do you dislike about Almabase?

We don't have any complaints about our site so far! Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Great experience!"
4/5
What do you like best about Almabase?

During COVID, Almabase was offering a no-risk trial of their Peer-to-Peer solution. The customer service, help to learn the system, interface were all solid. Was a good experience and will consider using more fully in the future. Review collected by and hosted on G2.com.

What do you dislike about Almabase?

Nothing, found it to be a good tool..... Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Great experience, highly recommend"
5/5
What do you like best about Almabase?

Having a 48 campaign with Almabase resulted in our raising almost double the amount we had initially anticipated. The leaderboard created a fun sense of competition between the teams to try and raise more, propelling them to keep emailing and calling friends and family.

The detailed attention and support made us feel like ours was the only campaign running during that giving Tuesday in May! Review collected by and hosted on G2.com.

What do you dislike about Almabase?

To be honest, nothing. It worked great on all fronts! Review collected by and hosted on G2.com.

KH
Katy H.
Advancement Officer
Mid-Market (51-1000 emp.)
"Installation and Integration of Almabase"
5/5
What do you like best about Almabase?

An easy to use portal for both the alumni as well as the staff behind the scenes. Great customer service. Review collected by and hosted on G2.com.

What do you dislike about Almabase?

I don't see any downsides. The only part is that I wish we would not have to purchase an additional module for a more robust giving site but other than that, it is a GREAT tool to have. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Quick Response"
4/5
What do you like best about Almabase?

I appreciate the response time of the customer service during implementation and after. I appreciate the user friendly interface and clean look and feel of the template. Review collected by and hosted on G2.com.

What do you dislike about Almabase?

With all templates there are limitations to customization. However, I would appreciate more flexibility. Review collected by and hosted on G2.com.