VP R&D
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller

"Using Algolia for search throughout our system"

What do you like best?

I like the ease of use. it took us no time to integrate our entities to algolia and use the api for search everywhere we needed to.

What do you dislike?

Can't point at anything that we don't like with the system.

one small thing is that you can't dispose a search while it's running (client side)

What problems are you solving with the product? What benefits have you realized?

Speed and rich solution for search, doing it ourselves would have taken much more time with reduced functionality

Full Stack Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller

"Our clients use it and find what they are looking for because everything is centralized."

What do you like best?

I like that it is very easy to use and add information, in addition the platform is very intuitive and the searches are very fast. The technical support service responds to us very quickly and resolves problems immediately, the truth is very responsible.

What do you dislike?

Algolia developers thought of everything, because so far we have not seen errors. They may exist, but we are very happy with this software and we would like it to continue that way.

Recommendations to others considering the product:

If you have doubts, you should only use the free trial version and the doubts will dissipate, because the integration of our products with our clientele is excellent and I can assure you that after using it, you will want to buy a full service package.

What problems are you solving with the product? What benefits have you realized?

I love that we are better known every day, because our reputation increases as we enter new products and our customers find their specifications without many complications, because the search engine is very fast and the interface builds confidence, I think it is perfectly made for the user .

Senior Full Stack Developer
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller

"Best decision we made!"

What do you like best?

Algolia is fast, reliable and super easy to work with. Instead of spending lots of resources on implementing our own elastic search, we decided to go with Algolia. We never looked back.

What do you dislike?

There are some limitations on the record size and facet size but nothing major.

We also like to see better support for geolocation and clustering

Recommendations to others considering the product:

It has a free version so there is no reason not to try

What problems are you solving with the product? What benefits have you realized?

Our search page is using algolia which supports more than 50 types of filters and sorts

Assistant Professor
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2

"Works fast and right"

What do you like best?

The best thing is that it gives our students and other clients the most accurate version of the results basically immediately! It has an amazing search platform which helps our students learn more about all the details of different courses offered. The settings are well customizable.

What do you dislike?

It is more focused on the developer side, which I personally am not complaining about; just putting it out there. For that, it does not really have much of the documentation features.

Recommendations to others considering the product:

I would absolutely recommend using this for managing your works, and for processing huge chunks of data quickly. It continues to improve when it comes to progress, and is very easy to use.

What problems are you solving with the product? What benefits have you realized?

We have seen great progress in the number of students using it, and it has made the search and management process for a lot of students. It is very easy to set up and link your accounts with as well! We have greatly enjoyed using it.

Senior Network Support Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller

"We are pleased to say that our clients live a different experience with Algolia."

What do you like best?

The searches are fast and without complications, since it has search engines that are updated and from the beginning of having used it, they seek to improve our experience and that of our clients. Technical support is good and has not failed us. They are competent people who know how to serve the public.

What do you dislike?

The price is high for small businesses, they must reduce costs so that many more companies integrate.

Recommendations to others considering the product:

I have to advise them that when using Algolia they place true and detailed product information, so that each client knows how to evaluate the benefits of Algolia.

What problems are you solving with the product? What benefits have you realized?

Every day we feel comfortable with Algolia because it allows us to make products very easily known and when our customers look for information, searches are fast and that makes people who use it happy

Executive Director of Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller

"Best vendor experience we've had in a long time."

What do you like best?

Vendor relationships always tend to promise more than they deliver. This is one of the first one that has delivered as much (or more!) than was promised. I'm amazed at the performance of the Algolia system. Blazing fast, accurate, relevant, immediately updated, elegant, easy to implement, a breeze to customize. It really couldn't be much better.

What do you dislike?

Not much. There were a few small gaps in the documentation, but that has been the extent so far of anything negative.

Recommendations to others considering the product:

Do it! You'll love it.

What problems are you solving with the product? What benefits have you realized?

The motivator for switching to Algolia was the expiration of our Google Search Appliance. However, now that we've switched, I'm wishing we'd made the jump a lot sooner. What a great platform! Our users are experiencing DRAMATIC improvements in search speed and relevance, and we're looking at all sorts of ways to leverage Algolia for other business needs, from personalization to content categorization.

AL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller

"Great Site Search technology!"

What do you like best?

API's are flexible and easy to implement. Service is excellent!

What do you dislike?

It'd be nice to be able to setup multiple personalization strategies.

What problems are you solving with the product? What benefits have you realized?

Decreasing no result searches and helping customers find products more easily.

Director Of Information Technology & Digital
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller

"Algolia was the solution to our e-commerce search problem "

What do you like best?

Great documentation, great explanation of the technology they developed and how it works. Really nice explanation of how they approach high availability

What do you dislike?

Very little downsides. Some implementations can become costly, but this one was not. We really appreciate the development time that went into the Shopify app. Most people just make an app in the Shopify store and leave it, aloglia actually put considerable time into the app and has done a really nice job of improving the app over time.

Recommendations to others considering the product:

Best enterprise-ready solution for Shopify. We like it much better than our current solution. It is lightning fast. Orders of magnitude faster than our current solution.

What problems are you solving with the product? What benefits have you realized?

We are solving for e-commerce search. Our existing solution had many reliability problems. Greater reliability is the biggest upside.

Program Manager, Client Knowledge Development
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller

"Simple to use but very powerful platform search"

What do you like best?

What I like most about Algolia is that it's very easy to set up and get running. Using Zendesk's connector, we were able to configure instant search on our knowledge base very quickly. Also, the added analytics on what people are searching for when they come to our site has helped us think about content gaps in our help documentation.

What do you dislike?

The lingo around the app was the only real learning curve I had to overcome. Knowing the difference between records and operations and indices, etc., was a little head scratching at first. But when you understand, the platform makes a lot more sense.

What problems are you solving with the product? What benefits have you realized?

We've made it a lot easier for users to find content in our help resources. We want people to find answers quickly so they can get back to using our application and solving problems, so the more we can do to improve the search experience, the better.

Founder
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller

"Algolia is the end-all be-all for search"

What do you like best?

Algolia gives me a far better search product than one I could engineer myself, and I had it up and running in a day.

What do you dislike?

The terminology they use in the dashboard can be confusing at first. Luckily, I spend very little time in the dashboard, so it isn't a major issue.

Recommendations to others considering the product:

If you're considering building your own custom in-house search solution, don't even bother unless you're enterprise scale. Even then, you should weigh the pros and cons of having an internal team build and maintain a project. Algolia is so easy, I will be hard-pressed to ever walk away from it, even if it starts costing a lot of money.

What problems are you solving with the product? What benefits have you realized?

We use Algolia for product and user searches on our app and website, as well as for several internal tools. It's great for pretty much any search use-case that I've encountered so far.