Akamai Content Delivery Solutions (CDN) Reviews & Product Details

Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet fast, reliable and secure for its customers. It's one of the most reliable CDN's in the market and they consistently perform at or near the top in every region of the world Review collected by and hosted on G2.com.

Users don't have granular control over the security policies like on other, newer CDN services, however this can be a good thing if you dont want to manage it on your own or dont have the expertise to do so Review collected by and hosted on G2.com.

Provides a great insight on how your data is consumed. Provides your Commerce application a personalized and optimized experience to the customers. They are the best in business with exceptional service. Provides tools that can overcome mobile application performance. And, its quite easy to set it up. Review collected by and hosted on G2.com.

They are not cheap; especially if you want to consult with them. And, some of their services require quite a good technical person. Review collected by and hosted on G2.com.

First, a disclaimer: I am a product/project manager, not an expert in CDNs and cloud hosting, so I cannot comment on deeply technical aspects of the Akamai ecosystem. But having used Akamai as a CDN on several highly-trafficked global websites, I have always had a good experience of Akamai as a robust, highly sophisticated system to ensure resilient global delivery.

I particularly appreciate the customer service provided from onboarding to operations, and the commitment to customer success. There is a structured process to take clients through the service, to ensure that configuration is managed correctly, and that all possible optimisations are adopted.

I have also found the Akamai online portal easy to use to execute simple configurations and purge the Akamai cache - simple enough for non-technical users such as myself to feel they have control over content appearing around the world. Review collected by and hosted on G2.com.

I have had no specific problems with Akamai. Review collected by and hosted on G2.com.

Can be configured, but takes a lot of time to figure out how - not as easy as they try to make it seem. Review collected by and hosted on G2.com.

Way more complicated to set up analytics than it should be. Still seems not very advanced; especially when asking specific questions about the product in trying to configure as needed. Review collected by and hosted on G2.com.

No shortage of services or programs offered. Akamai can truly deliver a customizable experience for everyone, business and individuals alike. For e-commerce sites I highly recommend it as they are able to deliver what I haven't really seen from any other vendors. Review collected by and hosted on G2.com.

Our support wait times were a little longer than they were from other smaller vendors, but I suspect that's because the level of investment we had with Akamai was smaller than usual. For what we paid though I would still say that it was a good value. Review collected by and hosted on G2.com.

My favorite product in their suite is the Property Manager, which is the latest version of their configuration management portal for managing edge caching configurations. In previous versions of the Luna Control panel, many options were not exposed to end users and required working with customer care to get them added to the configuration. In property manager you can control and tune hundreds of settings, its very rare we have needed to loop in ccare for config changes. As a caching solution in front of an S3 or ec2 origin, cloudfront has maybe 20% of the options compared to Akamai. Review collected by and hosted on G2.com.

When you do need to loop in professional services/advanced consulting, it is not cheap. Configurations can also take quite awhile to propagate (2-4 hours). API availability has been very poor thus far, we would love to automate generating configurations, and I believe there are initiatives around releasing these APIs to public soon, it has just been slow to come (we've been asking for a couple years). Review collected by and hosted on G2.com.

Akamai does CDN very well, we were expecting a lot of web traffic to come through to our healthcare video website and didn't have the capacity at the time to handle that. We paired up with Akamai and made use of their capability to offload delivery of video, images, etc. to them. Review collected by and hosted on G2.com.

The logs and dashboard weren't very easy to use, but we were able to get by with a little help from customer service, reading documentation, etc. Review collected by and hosted on G2.com.

Akamai has a large network of edge servers (they claim to be within 1 hop of 85% of users), and they do provide very fast load times to end users. They also provide some useful analytics about traffic and site visitors. Review collected by and hosted on G2.com.

Their console isn't very intuitive, and they are a little slow to provision resources behind the scenes - certificates can take days, etc. Review collected by and hosted on G2.com.

Akamai provides a single location for storing and proving fast easy access for our millions of large documents and images needed for a web application. Having them in a CDN allowed us to almost forget about them and needing to move them to storage and back them up. Review collected by and hosted on G2.com.

We had initial problems with users having firewall issues accessing akaimi servers when requesting documents, and took a while for our network team to resolve this. Review collected by and hosted on G2.com.

Akamai is a trusted name in content delivery, and well known for their other products. Using their CDN services just feels good. Of course, it does not disappoint. Their UI is intuitive, and easy to use in general. Review collected by and hosted on G2.com.

The UI seems a little outdated in terms of styling. Even with a solid product, they can't hang in terms of UI design with Cloudflare and the like. Review collected by and hosted on G2.com.