Aidbase Features

Based on 12 Aidbase reviews. Provides a repository of information that can be used by those seeking support.

Based on 12 Aidbase reviews. Makes articles in the knowledge base searchable on the web.

As reported in 10 Aidbase reviews. Enables users to engage with other users to solve common issues.

Optimizes the customer self-service experience on mobile devices 10 reviewers of Aidbase have provided feedback on this feature.

Gives the user targeted, personalized results based on their activity or preferences This feature was mentioned in 10 Aidbase reviews.

Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc. This feature was mentioned in 10 Aidbase reviews.

As reported in 11 Aidbase reviews. Automates some or all operation related tasks

As reported in 11 Aidbase reviews. Utilizes artificial intelligence to improve workflows or customer experiences

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools This feature was mentioned in 11 Aidbase reviews.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives