Aidbase Features

Provides a repository of information that can be used by those seeking support. This feature was mentioned in 12 Aidbase reviews.

As reported in 12 Aidbase reviews. Makes articles in the knowledge base searchable on the web.

Enables users to engage with other users to solve common issues. 10 reviewers of Aidbase have provided feedback on this feature.

Based on 10 Aidbase reviews. Optimizes the customer self-service experience on mobile devices

Gives the user targeted, personalized results based on their activity or preferences 10 reviewers of Aidbase have provided feedback on this feature.

Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc. 10 reviewers of Aidbase have provided feedback on this feature.

Automates some or all operation related tasks This feature was mentioned in 11 Aidbase reviews.

Utilizes artificial intelligence to improve workflows or customer experiences This feature was mentioned in 11 Aidbase reviews.

As reported in 11 Aidbase reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives