ADP Global Payroll Reviews (43)

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ADP Global Payroll Reviews (43)

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4.2
43 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its user-friendly interface and reliable payroll processing, which simplifies complex tasks like tax handling and compliance. Many appreciate the seamless integration with other HR systems, making payroll management efficient. However, some users note that the customer support quality can be inconsistent, impacting the overall experience.

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Adam M.
AM
Adam M.
Senior Technical Writer
Information Technology and Services
Enterprise (> 1000 emp.)
"Built-In Global Compliance with an Employee-Friendly UI"
4.5/5
What do you like best about ADP Global Payroll?

As we are a global company acrosss several countries, and with approx. 9,500 full time employees, complaince is built in and automatic for different jurisdictions. We have UK, US and Israel teams each with different regulations. The platform is also lovely to use as an employee and tax documents are generated and easy to access in the UI. Review collected by and hosted on G2.com.

What do you dislike about ADP Global Payroll?

It isn't as flexible as some more modern SaaS tools. That meant we had to standardize some of our corporate processes and procedures. Also the cost is very high. But it is justified due to the business critical nature and complexity for our global workforce. Review collected by and hosted on G2.com.

MARIA N.
MN
MARIA N.
People Operations, Analytics & Systems Senior Manager
Mid-Market (51-1000 emp.)
"Global coverage is strong, but reporting still needs improvement"
3/5
What do you like best about ADP Global Payroll?

ADP Global Payroll continues to stand out for its global compliance capabilities and ability to support payroll operations across multiple countries through a unified framework. The account management team remains responsive, and the platform’s ability to integrate with other HR systems helps streamline payroll data flows. For organizations operating internationally, the compliance and regulatory support remain key strengths. Review collected by and hosted on G2.com.

What do you dislike about ADP Global Payroll?

Reporting remains the main area for improvement. The reporting tools are still limited in flexibility and usability, making it difficult to extract actionable insights without additional manual work or external tools. Improving the reporting interface, expanding customizable reports, and enabling easier access to payroll data would significantly increase the platform’s value for HR and People Analytics teams Review collected by and hosted on G2.com.

Alejandro C.
AC
Alejandro C.
Bookkeeper and Executive Assistant
Machinery
Small-Business (50 or fewer emp.)
"ADP is great for Payroll!"
4.5/5
What do you like best about ADP Global Payroll?

Extremely reliable payroll processing

ADP is one of the most dependable payroll engines on the market. Once everything is set up, payroll runs accurately every cycle — taxes, withholdings, and direct deposits happen automatically without surprises.

Strong compliance and tax handling

Multi-state payroll, complex tax rules, and filings are handled very well. ADP removes a huge burden from HR and accounting teams, especially for businesses operating across different regions.

Scales easily as the business grows

ADP supports companies from 1 to thousands of employees. As operations expand, it’s easy to move from basic payroll (RUN) to more robust platforms like Workforce Now or Global Payroll.

employee self-service portal

Employees can view pay stubs, update information, and access tax forms on their own — reducing admin time for HR and payroll processors.

Integrated HR features

Time tracking, benefits, onboarding, and performance tools can all be added. Everything lives inside one ecosystem, which simplifies workflows. Review collected by and hosted on G2.com.

What do you dislike about ADP Global Payroll?

Pricing can be high for small companies

ADP offers strong features but at a premium. For very small teams, the cost doesn’t always justify the value compared to lighter platforms.

Support quality is inconsistent

Some cases are resolved quickly, but others require multiple follow-ups. Support availability depends heavily on the plan and region.

Interface can feel outdated or unintuitive

RUN is fairly simple, but Workforce Now and the larger platforms can feel clunky — too many screens, too many clicks, limited modern UX flow.

Reporting isn’t as customizable as competitors

While ADP provides standard reports, building complex or custom reports sometimes requires workarounds or manual exports. Review collected by and hosted on G2.com.

Daniel R.
DR
Daniel R.
Vice President, Senior Compliance Officer
Enterprise (> 1000 emp.)
"Reliable Global Payroll with ADP"
4.5/5
What do you like best about ADP Global Payroll?

ADP Global Payroll is a reliable vendor for all things payroll related Review collected by and hosted on G2.com.

What do you dislike about ADP Global Payroll?

They are a premium product so they are slightly more pricey than competitors Review collected by and hosted on G2.com.

Suzanne N.
SN
Suzanne N.
Research and Communications Intern
Small-Business (50 or fewer emp.)
"Efficient and Time-Saving—Lets Me Focus on what matters more"
5/5
What do you like best about ADP Global Payroll?

I like its efficiency so I could concentrate on other things. Review collected by and hosted on G2.com.

What do you dislike about ADP Global Payroll?

I can't think of anything that I dislike about ADP Global Payroll Review collected by and hosted on G2.com.

VB
VInay B.
Compliance Lead
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Reliable Global Payroll Solution with Strong Compliance"
5/5
What do you like best about ADP Global Payroll?

ADP Global Payroll is user-friendly and intuitive, making daily payroll tasks straightforward. The implementation process is smooth, with excellent guidance from the support team. Customer service is responsive and knowledgeable, ensuring quick resolution of queries. I use the platform frequently, and its wide range of features covers all aspects of global payroll. Additionally, its ability to integrate seamlessly with other HR and finance systems makes payroll processing highly efficient and accurate. Review collected by and hosted on G2.com.

What do you dislike about ADP Global Payroll?

While ADP Global Payroll is robust, the system can sometimes feel complex when navigating country-specific configurations, which may require additional training. Support response times can vary depending on the issue, and customization options for certain reports could be more flexible. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Flexible Direct Deposit and Clear YTD Pay Tracking"
5/5
What do you like best about ADP Global Payroll?

ADP lets me do many things like have multiple deposit accounts for my pay, view up to date and YTD info about my pay which is useful for tax tracking. Review collected by and hosted on G2.com.

What do you dislike about ADP Global Payroll?

I don't have any major complaints, it's a great service. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"User-Friendly System with Great Support"
4.5/5
What do you like best about ADP Global Payroll?

System is user friendly and great support Review collected by and hosted on G2.com.

What do you dislike about ADP Global Payroll?

I cannot think of any downside to their systems. Review collected by and hosted on G2.com.

Verified User in Banking
CB
Verified User in Banking
Enterprise (> 1000 emp.)
"Strong Global Coverage"
3/5
What do you like best about ADP Global Payroll?

They have global capabilities and can cover multiple contract types across the region. Review collected by and hosted on G2.com.

What do you dislike about ADP Global Payroll?

Scalability for smaller markets is limited. Review collected by and hosted on G2.com.

Huy N.
HN
Huy N.
Engineering
Small-Business (50 or fewer emp.)
"Effortless Communication and User-Friendly Experience"
5/5
What do you like best about ADP Global Payroll?

Easy to use. Have good feature to communicate with HR team Review collected by and hosted on G2.com.

What do you dislike about ADP Global Payroll?

I'm happy with it. Still has not founded any problem with it Review collected by and hosted on G2.com.