Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews (317)

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Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews (317)

View 1 Video Reviews
4.0
318 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and user-friendly interface of Adobe Learning Manager, highlighting its intuitive design that simplifies course management and learner engagement. Many appreciate the platform's ability to seamlessly integrate various content types, making it a versatile tool for training. However, some users note that the reporting features could be improved for better tracking of learner progress.
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Abhirami L.
AL
Abhirami L.
Product Trainer
Enterprise (> 1000 emp.)
"Excellent tool to meet your L&D E- learning requirement"
5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

As trainer , I can easily track the learning progress of the trainees.

Easy to assign courses individually as well as in bulk.

The process of Defining Learning Path, Courses , Uploading Contents and Adding Assessments are seamless. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

While we are trying to upload the learner details using CSV, if there are some errors with any of the learner we will not get the list of erroneous record together. We have to do the upload the multiple times find the error and then do the re-upload, which is actually difficult. If you can give all the erroneous together that would be easy. Review collected by and hosted on G2.com.

Prasad G.
PG
Prasad G.
Mid-Market (51-1000 emp.)
"best things come in small packages,"
5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

This is one application or software that i have used in my life and have never regretted about this. The ease of use along with the finesse has made me so much dependent on this application for my daily use. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Usually everything has a shelf life. Although there are pros and cons in every product, i dont think that Adobe is lacking anywhere. Something that they can do is maybe give trail or free oor student versions as well to people and make it a little less expensive. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Mid-Market (51-1000 emp.)
"I am not the expert on this system, but I can work with it and partially help others."
4/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

changing the e-mail templates for all courses / certifications in one step;

or also changing these templates individually for courses;

Registration of users is easy;

Videos and tests from the content library can be assigned to any courses and certificates. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

It is not possible to change the language by the adminstrators; Users have to do this by themselves - it would be easier, if the language can be set together with other user settings like mail, position and so on. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Heading in the Right Direction"
4/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

To start, I like the simplicity of the user interface. The navigation is straightforward. We rarely have clients getting confused on the site. Love the calendar widget that shows what webinars are coming up so folks can easily sign up for them from the homepage. In terms of the features, there's a great foundation set with gamification, social boards, recommendations, and general learning functionality (webinars, courses, etc.). Also the ability to share links to courses/posts/social boards has been very helpful. As an administrator, I greatly appreciate the approach to role-based permissions rather than customized permissions for individuals. I have worked with other learning management systems that did the latter and it was very difficult to manage and troubleshoot. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

It's a good product with a strong trajectory to being great. The homepage and Social boards area could use a facelift to look modern and inviting with wider branding options. Social board features need a revamp on functionality and posting capabilities. For posts, the text should automatically stay saved when switching to add an image or recording. Also, should be able to upload images or add images directly in the post. If possible, the recording functionality should be embedded into the interface rather than being a separate software (ALM Desktop) to download. Being able to subscribe or follow a social board (i.e. get email notifications on new posts) is an absolute must. Leaderboard & Badges should be configurable on the client's end as HTML boxes and the ability to add sections. Use Case - we want to give out swag to those folks who are engaging with the site and consuming the content. But we have no place to outline how our points work and what would be received at various points. Also, a badge for reaching various milestones (i.e. 1,000 or 5,000 points) and an email to the admin would be incredible. It would also be nice if resources were linkable and allowed multiple attachments within one resource. Also, a download option for course content if it's a document or image OR allow multiple attachments/links within the Course (outside of Resources). The search functionality could be improved and the catalog could use a major facelift as well. Filters should all be configurable with the option to select custom user fields. Broader custom reports and dashboard features are needed. Lastly, it's a great product with continuous improvements and enhancements being made. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Great Support but falls short of the basic functions."
1.5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Adobe has terriffic customer support. They are very responsive to the suggestions to improve the system. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

It does some things very well. However, it does not provide the basic functions that an LMS should. The system does not propperly support a Prerequisite function. A learner should not be able to enroll or secure a seat in a classroom course when there is a prerequisite and it is not complete. When utilizing plans and paths, Learner rosters are not available to view as an administrator, only if you are assigned as the instructor can you view the list. Reporting on Paths really needs some attention. It reports the path progress only, not the individual courses in the path. Learner interface is a little confusing for them. It takes a while for them to figure it out... I have a long list of these basic functions that this LMS does not support. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Mid-Market (51-1000 emp.)
"Lack of training material to learn how to use"
2.5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

It seems like it can do a lot, and our account manager and the support team is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The fluidic player - even though I use Adobe Captivate it interfears with the accessabiity and table of contents.

Emailling support multiple times in one day makes Zendesk think it's for the same ticket - to prevent confusion I had to make my own Zendesk account and log tickets that way.

No ticketing system for enhancement requests, it just dissapears. I want to log and track the requests myself.

Hard to use, e.g. for an instance I have to create in VC, task, and Learning Path. I have to assign an instructor to VC and task. Lots of places to trip up.

Not enough training avaliable - not in depth enough.

Not enough capability for instructors - so we end up having to give them admin rights - e.g to mark a course as manually complete, to archive their old marked stuff. etc Review collected by and hosted on G2.com.

Sujatha D.
SD
Sujatha D.
Global Head- Learning and Organizational Development
Enterprise (> 1000 emp.)
"An excellent Learning Experience Tool"
5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

This supports us in various learning modes:

• Hosting of all the Instructor-Led (Virtual or Face-to-Face) sessions

• E-Learning Modules

• Videos

• Audios

• Social Learning and Research Content Shared through Social Boards – Public and Private

• Leaderboards - Gamification to motivate learners

• Reporting Dashboards and Reports at multiple levels

• Bookmarks

• Personalized Learning Calendar

• Curated Courses for structured part (Learning Program)

• Fluidic Player

• Job-Aids

• Learner Feedback

• Tracking of Learning Programs and Learners Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The possibility of a complete calendar of the month displayed in the platform. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Good platform for our audience"
4/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

What I like most about Adobe Learning Manager is it is easy and convenient for our employees to use. I also like that we can set due dates and automatic reminders for training that is required. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

I think reporting could be more streamlined. It can be cumbersome at times to find the information that I'm looking for in order to report on it. I'm not sure if this already exists, but I would love to receive auto updates or notifications when I log in of any changes/updates from an administrative side. I know there are online trainings, but little tips or something would be a quick, easy reminder of new things that I could start to utilize right away. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Not seamless yet"
1/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The ease of adding a new user account, the ability to have dynamic content with buttons, next/back, and quiz functions. We liked that one course could be instantly sent to relevant groups based on manager or other data. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The experience is not seamless and easy all-around. For example, new users are easily misled to enter their email and end up in a dead-end when they ought to click "Create Account" during registration. If they've already identified they're a new user who needs to register, the next page should not have a space for them to enter email address and then above it "Create account" it should just skip to the create account prompts. Review collected by and hosted on G2.com.

Suzanne C.
SC
Suzanne C.
Talent Development Coordinator
Enterprise (> 1000 emp.)
"ALM is a user-friendly learning platform"
4.5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The ALM is easy for learners to find and take courses that are assigned to them or recommended, and also simple to search and take courses in their catalog. This is what a company wants in an LMS: ease of use for its learners, who need to quickly locate and obtain the knowledge necessary. A big plus for me personally as an admin is that Adobe support is very responsive to any client questions, so working with their staff is a pleasure. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

There are some enhancements our company would like, but as a relatively new LMS, not all functions are not yet there. Due to the daily mobility of our staff in the hospitality industry, we wish we could leverage the mobile app more: that it would run courses with quizzes, allow courses with multiple attempts, and be able to share info between the mobile and desktop apps without being offline. It would also be nice to be able to limit admin capabilities to certain catalogs only, and I would also like to see the ability to create dashboard reports with multiple courses (now it is one or all). Review collected by and hosted on G2.com.