---
title: Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews
meta_title: 'Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter 317 reviews by the users' company size, role or industry
  to find out how Adobe Learning Manager (formerly Adobe Captivate Prime) works for
  a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 317
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Training eLearning
  url: https://www.g2.com/categories/training-elearning
---

# Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews
**Vendor:** Adobe  
**Category:** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 317
## About Adobe Learning Manager (formerly Adobe Captivate Prime)
Adobe Learning Manager is a cloud-based learning management system (LMS) for mid to large enterprises with a range of features to provide personalized learning at scale for partners, customers and employees alike. The SaaS learning platform is used extensively by large Fortune 500 firms and mid-sized enterprises across industries worldwide. Learning Manager provides business leaders and learning administrators with a range of features to conduct large scale customer onboarding, partner training and employee skilling programs. The primary features of Learning Manager are - Unified learning experience with headless learning environment - Gamification and social learning - Hybrid learning - Low-code and open API based integrations with enterprise applications - Automated learning plans and learning paths - LCMS functionalities and xAPI integrations - Customizable reports - Extended enterprise learning Learning Manager also comes with a marketplace of more than 86,000 courses curated across 30+ playlists from the world’s leading publishers such as EdX, Blinkist, Thomson Reuters and others. A range of easy integrations with enterprise apps such as Salesforce, FTP, MS Teams, Adobe Connect, Marketo Engage and Adobe Commerce, Learning Manager helps offer a variety of use-cases for organizations to expand training as a core-component of their customer and partner focused initiatives.




## Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews
  ### 1. Adobe Learning

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Recreational Facilities and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I like the modifications that can be made and the email templates that are given.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I do not like the lack of ability to store certifications from other sources.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

I have noticed how involved the training team is.

  ### 2. Great UX experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Captivate allows a seemless VILT experience

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

It is difficult for users to adopt who don't use the interface daily

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

We are able to democratize learning through allowing all employees to post training content.

  ### 3. Adobe Captivate Prime Works

**Rating:** 4.0/5.0 stars

**Reviewed by:** Angel J. | HMIS Partner Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The best part is the ability to create content within the LMS system and not have to create everything outside of the system.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The limitations of reporting and administration to use the software with an organization that has multiple departments and team leads. The costs of the software is a bit higher than others that we have looked at and we can not afford to keep this software with the amount of users we have.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Make it more affordable to users with lots of students that are coming in and out of the system over a period of time.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Being able to disperse training in a more efficient way to users wherever they are working remotely. We have narrowed down the amount of on ground training due to our ability to train online.

  ### 4. Captivate is Captivating!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna M. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I like how easy it is to use. You can simply drop a PowerPoint into it and work right off of it to make it into a video. This is the primary reason I use this software.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

It is probably just a user error on my part but if i need to make a change to a part of my PowerPoint presentation I have to change the single slide, delete it and re import it. I am sure there is a way to make the change on the PowerPoint itself for it to update in Captivate, I just need to figure that out.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

The benefits are great. We utilize video training so much here at the City of Tulsa and this software has helped us tremendously in doing so.

  ### 5. Great Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Simple and easy to work with. Having LMS that works with Captivate make is much easier! The ability to customize all courses is fantastic. Having all user assignments tracked ensures leaders are able to validate all training their team members successfully completed.  It also allow users to be engaged during training courses. The helps the training analyst confirm users are retaining the information presented in the training course. Allows end users to enroll themselves in courses relevant to their roles gives them the opportunity to improve their skill and grow.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Not having an administrator can be an issue. Typically we would disable any users that are not longer with the organization. Removing/disabling users helps maintain an accurate count of team members and helps an organization drive costs down. It would be helpful if leader could complete evaluations/competencies with their employees through the system. This would allow a more streamlined or automated process for necessary continuing education requirements.  It would also be helpful if more instructions was provided on how to use the system. There is a steep learning curve with most of Captivate products. If additional training via live webinars  would provide opportunity for business to have a open forum to discuss what working or not working for them and give suggestions

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Cost

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Simplification of using Captivate as the tool to build the courses then using a the Adobe's LMS  system helps training analysts tremendously. Giving our team members the opportunity to complete training that can be published on various device would solve several  problems.

  ### 6. Great Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I like how seamless this platform can be. Customer service is quick to respond.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

We have come across a lot of technical difficulties. Anytime updates were made to the platform, we had several customers who ran into issues. Taking the time to troubleshoot with each customer was very time consuming. 

Initially when setting up our account, we were advised by Adobe to publish the videos a certain way. The way we were advised to publish the videos are now causing extra technical difficulties. We are now being told by Adobe that we should not have published our videos the way we did. Currently we are re-recording all of our content and consuming even more valuable time.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

I think Adobe has made some strides in the right direction. With their customer service team and upgrades to the platform, it is worth considering.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

I do appreciate the speed in which customer service responds to any un-resolved customer issues. I think it would be more beneficial to have a dedicated representative assigned to assist in the initial setup of the platform. I am still unaware with all that Adobe Prime could do, or how I am even going to upload our re-recordings.

  ### 7. Adobe Captivate Prime

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jo Ann W. | Owner and Learning Experience Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

It is very easy to use and was one of the first LMS systems that I used. I like the user pricing model as well. Lastly, I really like the reporting capabilities and the badge system.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

It would be good if Adobe offered a way to sell courses online. It would be nice if Adobe offered a single user pricing model so that I could justify it for my business.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Definitely consider this product if you are looking for an internal LMS.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Many of my clients are looking for LMS solutions so I am able to speak to the benefits. I have also used this solution internally to allow my clients to review their elearning modules.

  ### 8. Excellent Product for LMS Admins

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The best thing about Captivate Prime is how well it works with Captivate. I use this for all of my e-learning modules. I love that Adobe products are easy to navigate and that the UI is very similar among all the products. It makes life easier when you are using many Adobe products to produce your content.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The o my real downside to using Captivate Prime was that we had to move things over and “learn” a new LMS. Once we got in and started really using it, those problems were that big of a deal.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Take the trial for a spin and see how you like it. You will be surprised at how easy it is to use and how it could be a better fit for you and your company.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

It helps to bridge the gap between all of the people using the training. The benefits are in the flow of work in using Captivate Prime and how the social learning helps our people want to continue to advance their knowledge through the modules. The ability to add in third party content is amazing.

  ### 9. Success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leron C. | Agent - Managed Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

What I liked best about Adobe Captivate Prime was it's easy to use and user friendly software. I must admit it was a bit challenging at first, however every thing began falling into place once I started watching the tutorial videos. I like how easily one can navigate as a learner and view the Learning Calendar, which assists with scheduling my courses during training.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

What I disliked was the presentation of the software and the manner in which you toggle between being a user and an administrator. I believe there should be more restrictions when accessing software as a Learner. As a learner it was quite easy for me to gain access as an administrator which I believe should be controlled by our Team Lead or Operations Manager.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

I 'd strongly recommend the use of Adobe Captivate Prime! It get's the job done efficiently! There is so much that one can do while using this software, especially when it comes to quality training and a very friendly user interface. if you are looking for an assistant that not only get's the job done but also assists with your skill training, then I believe you are in the right place with Adobe.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

I am currently solving our customer's subscriptions issues with Adobe Captivate Prime LMS, our clients need to be properly informed and updated about their subscription status and orders. Since the dawn of adobe's new software I have been able to resolve countless Return queries that come in on a daily basis  and urgently need to be addressed.

  ### 10. Ushering the era of creativity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gianetan S. | Assistant Professor in Computer Applications, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Adobe Captivate acts as an extension of heart and mind of a teacher. It has the ability to unearth the hidden layers of under or unutilized potential of a skill provider and invigorate and enthrall a learner.
Be it screencasts or simulation of an application, Virtual reality walkthroughs or mobile ready courses, quizzes or plug and play interactions Adobe Captivate provides multichannel pathways to deliver content to a wide variety of audience. 

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Need more use cases to demonstrate where Adobe Captivate can be put to test. The support content in terms of tutorials and help files needs to be enriched. It does not run efficiently even in high end machines. Lags are often visible using the differnt functionality of the LMS.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Adobe Captivate Prime is the numero uno in the LMS arena. It has the potential to transform the learning /training needs of an organization.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

After teaching in a public university in India for about two decades in the field of computer science and engineering, I am increasingly supplementing the chalk and board teaching with interactive quizzes during the class itself in order to reinforce the concepts. Screencasts are most suitable in order to provide hands on training and enabling students to practise during off hours. 

  ### 11. Great LMS!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Very easy to use and configure. Powerful and easy to navigate. Great reports and control of the organization.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Oriented towards big companies and big businesses. No commerce tools. Other LMS have better features for a more accessible price.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Adobe Captivate Prime is definitely oriented for big enterprises to provide a fool proof solution to their elearning needs. Unfortunately, it is not the right product for my organization.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Adobe Captivate Prime is sleek and powerful. It was easy to configure and, in conjunction with Adobe Captivate, assembling an elearning course is quick and painless. It was easy to keep control over the students and maintain the organization. It was very well integrated with Adobe Captivate and they work great together.However, two together come at a big cost that an independent educator cannot afford.

  ### 12. Another great product from Adobe

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The ability to create cross-platform projects as "responsive" projects. I also like the ability to import previously created presentations from any other compatible file format.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

It is so rich that there is quite a learning curve!

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Take advantage of all the features.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

I am a new user and have not run into problems so far.  The only catch is that in file conversion, some features of the imported file may be lost.  The great benefit is the Responsive Project and the ease of file sharing if exported in a widely recognized format.

  ### 13. Tons of features but huge learning curve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nicholas K. | Support Leader, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I love that I can customize tests to randomize questions and the answers. Visually great and gamification is wonderful. Being able to upload the courses from the desktop app, directly to the website is so convenient. Updating certifications and other documents in the content library is ridiculously easy too.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Taxing on the computer. Whenever I change the timing on a slide, it freezes for 4-7 seconds. I tried changing the timing on several slides at once and immediately regretted it. There is no explanation for certain things that happen too. Like you can't change the timing on particular types of slides, but it doesn't tell you that. It just reverts it back to 3 seconds. Exporting answers to a test is formatted horizontally. Makes it difficult to use. Should be vertical.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Be ready to study and study on using captivate, because adobe wont teach you.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

My company used a more primitive LMS service prior to this. We are now able to track and create engaging tests and certifications. Definitely better learning retention from test takers. Employees are passing tests in just 2 attempts, rather than the previous 4-5 attempts.

  ### 14. Nice features with old interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stan T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

It has the functionality I need to make interactive videos such as pausing videos, capturing quiz answers, and add interactivity.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The interface feels outdated and some features are hard to use. Powerpoints do not load into captivate very well but the editing or authoring features are not as robust when compared to pwerpoint. There is an annoying skip that occurs when piecing together videos.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Watch the online tutorials before beginning and ensure compatibility.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Being able to manage and demonstrate new software/ concepts in an interactive way that can be tracked.

  ### 15. Great product for use in an academic setting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I like that I am automatically informed when new updates are available, and I can set it up so that they update automatically if I want--not to mention that the Adobe programs are just outstanding as well.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I don't really dislike the programs, I just wish I knew how to use them more effectively.  I can just barely brush the surface of their capabilities.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

N/A

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

No real comment here... I manage a graduate academic program on a university campus and use the programs to make all sorts of materials.

  ### 16. Regal Security and Captivate Prime

**Rating:** 4.5/5.0 stars

**Reviewed by:** Taryn M. | Internal Development and Communications Coordinator , Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Captivate Prime has some of the best analytics around and is really easy to use. You are also able to get up and running in no time when initially starting the onboarding process.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The report section could be more user friendly. Also the csv files generated look nothing like the dashboard so you have to have an intimate knowledge of Excel to get the reports looking like something more than just raw data. 

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

If you are looking for a serious LMS with all the engaging features necessary to get your staff onboarding with eLearning, then look no further.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

We are able to deploy courses to our branches countrywide effortlessly, increasing our knowledge base. We have also made use of the portfolio of evidence file submission component which has assisted in minimizing the cost and chance of portfolios going missing enroute to head office for review.

  ### 17. Excellent and feature rich!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stat V. | Critical Care Flight Paramedic, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The LMS is feature rich and really an all in one LMS solution.  Its affordable and offers the Lerner a place where all of their education comes together in one place.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

There is a bit of a learning curve, it's not that I dislike it, but it will take some time by my self to get everything set exactly perfect.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Oh geeze!  This isnliterall an all inclusive LMS.  I do wich Adobe Connect integrater a but more seamlessly but all in all its oke.

  ### 18. An efficient way to create audience segments

**Rating:** 4.0/5.0 stars

**Reviewed by:** Courtney C. | Assistant Media Planner, Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

We used this to create 1p audience segments and found great success with it across our campaigns.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Don't have much viewability into the actual product, could be more transparent

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Have more training and work sessions so that the full team fully understands the benefits of using Adobe captivate prime LMS. I feel like i have partial insight on to how exactly it works and would love to understand all the benefits.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Able to reach our audience in a way we have never been able to do before

  ### 19. Super easy to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay P. | President, Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I use Adobe Captivate Prime LMS to seamlessly manage all of my Adobe product lessons and quickly track my progress, it's extremely quick to navigate between sessions and different courses available to me.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Not much, it's super easy to use and navigate

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

My technology space is constantly evolving, I need to keep on top of my training so that I can always present an expert opinion on the topics I'm responsible for, Adobe Captivate Prime LMS makes that journey easy for me.

  ### 20. Very easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrice E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I like how user friendly the program is. It has all of the elements of a power house machine LMS in a small neat package.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

There's nothing I don't like. I like it all

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Reporting, attendance maintenance, employee engagement

  ### 21. Easy to use and still growing.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The ease of use and integration into Adobe Captivate are huge time savers. Admin and end use alike are simple to comprehend and quick to learn.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The lack of a dedicated ecommerce tool is disappointing.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Adobe has created an excellent and modern LMS product with excellent support and management.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

We are able to streamline the process for how our customers are able to access learning materials and the new platform has helped us to rethink and realign our strategy.

  ### 22. Very good LMS for most corporate training needs

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Extremely user friendly interface that felt professional and clean.  I like both the admin UI and the student / learner experience.  Also wide support for pretty much any type of learning we wanted to throw at it.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

One of our main requirements was external / customer training with eCommerce functionality.  This is something that wasn't available with Captivate Prime.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

We have decided to move away from Prime due to the lack of eCommerce functionality, so it isn't currently helping us solve any problems.  We were very excited about how user friendly it was when compared to our larger corporate training platform.  But for our needs, it wasn't a full fit.

  ### 23. Somewhat disappointed

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I like the clean interface and ease of publishing content from Adobe Captivate

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The custom JS I had on the captivate content did not work within Prime. It is laughing in its own frame or something and the JS did not work. I had custom navigation so this did not work.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Just want to clarify I recommended Prime to solve a training issue for Government of Nunavut and

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Small number of users but still needed LMS tracking. Would have fit the bill. Bit pricey though. Went with a Moodle instance and the captivate packages ran beautifully so could keep all the custom work.

  ### 24. Works like something still under development

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** September 06, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The user interface is very simple and easy to use. Creating courses is very straight forward. Customer support, although it is overseas, has been excellent. 

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Many of the features do not operate as desired. Active fields, a place where learners can enter information as part of the registration process, when used with a drop down box are unsortable. If you have a lot of entries it is impossible to find the one you need. No reoccurring classroom training option. If you have a classroom course you cannot automatically reschedule the course every 12 months. I find this a real issue. Using the Adobe ID system to log in is nothing but painful. If you use a kiosk set up, single computer for multiple learners to access the LMS,if you close the browser and do not sign out the sign in process leaves a cookie, which does not expire when the browser is closed. This prevents the next person from logging in until the cookie is removed. No access to passwords or the ability to reset a learner's password. No way to auto select language preference. User must change manually by accessing there profile.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Check out all the use cases you will need before purchasing. When we started reoccurring classroom training was not something we investigated. 

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Overall, I think that another LMS would serve us better. The time invested in setting up a new LMS is the few reasons we are staying with Captivate prime.

  ### 25. Pros and cons of using Adobe Captivate Prime LMS

**Rating:** 3.5/5.0 stars

**Reviewed by:** Claudio Gustavo Q. | Digital Online Marketing Consultant, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Adobe Captivate Prime offers a wide range of invaluable features that can streamline the training process for larger companies.
Freedom of organization: Captivate allows you to manage large training modules and you can assemble the structure according to what you think is most appropriate for that training.
Intuitive interface: The look is clean, pleasant and intuitive. It is not tiring for whoever manages the modules, nor for the users that carry out the training.
Also, the price is very competitive, considering Adobe does not charge customers any hidden costs such as installation, setup and maintenance. 
Finally, Adobe Captivate Prime offers a free 30-day trial that gives you the opportunity to try before you buy. 


**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

There needs to be more video tutorials for beginners.
The navigation and stability on the mobile learning apps need to be made better.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

If you are looking for an all-inclusive LMS that you can deliver interactive and engaging online training experiences to a diverse group of corporate learners, then Adobe Captivate Prime may be the ideal solution.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Adobe Captivate Prime LMS has a responsive design that help me to view the same online course across various devices seamlessly. Its HTML5 output gives mobile compatibility to the course you created. Adobe has added number of features to develop responsive eLearning and to convert legacy courses to responsive so that they work across multiple devices. You get fully responsive themes with eye-catchy backgrounds, fonts and layouts. Also, you will find responsive sliders, responsive motion effects, responsive interactions, and responsive text support in the latest version.

  ### 26. Best LMS I've tried

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel A. | Training Manager, Mechanical or Industrial Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Last year we were in the process of picking an LMS for our company and I got to do a few trials. Coming from a big company like Adobe, Captivate Prime was the most user-friendly out of all the LMSs I tried, and likely one of the most flexible.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

We were on a tight budget, and while most LMS include at least the capability to create simple multiple-choice evaluations, Captivate Prime wouldnt even include this, as they have a separate tool just for content creation: Adobe Captivate.

Being on a budget, having to get an additional piece of software just to create the evaluations kept us from buying it. But the short time we used it, we could tell it was an incredibly powerful LMS.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Make sure you have the money to get Adobe Captivate or another tool to create the evaluations and other SCORM content

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Online training. Easy to configure online courses.

  ### 27. The learning platform from Adobe is awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srinivasa Rajagopal K. | Compliance Lead, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

We can use any relative content type to be posted through the LMS and Adobe captivate software also helps to design contents to this platform with easy user interfaces. Reports are good and executing the programme can be done with less effort.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The transaction time has to be improved. In certain browsers we have issues in rendering the training content due to session issues. Also we had issues in connecting right people at right time to sort out the SSO(Single sign on) and after the escalation to multiple level we finally resolved. The support team should be little effective w.r.to time in getting back when queries are raised and resolving it within a defined SLA rather than allowing us to chase them for timelines. Also the User interface can be little colorful as it is for learning, having it in light colors might also add to users to get bored with the learning platform contents.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

The Adobe Captivate Prime LMS is a good solution provided we should have the content designed through the Captivate prime. The content management is a challenge, if that is taken care the platform will help disseminating the information to the target audience.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

It helps us to demonstrate compliance on the mandatory training session and the reports & dashboards will help from the evidence perspective. We had challenges in running the training sessions and this platform gave the comfort of running sessions with the defined contents to ensure employees complete it within the stipulated time.

  ### 28. A good starter LMS system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I like that it's fairly intuitive, and easy to use if you use other adobe programs.  Other adobe programs integrate very well.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The Powerpoint conversion isn't the greatest, and it's not super easy to edit across the storyline.  You need to enter each slide individually.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

We can make our online learning more interactive and interesting than the usual powerpoint and PDF's.

  ### 29. Adobe Captivate Prime is a good LMS with a few irritating quirks yet to be tamed.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I like that Captivate Prime has all the tools to create a learning module, either as a rapid-prototype or deliverable ready for distribution.  

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

There lurks a few annoying quirks in the software that reminds me of the struggles I experienced with Nineties-era software.  It's sometimes difficult to manage global formatting.  And, I've found the need to ALWAYS save my project after each change due to unexpected hangs and crashes.  The software is 95% there with 5% of bugs needing resolution.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Adobe Captivate is a good one-stop resource for creating integrated learning modules.  The learning curve is easy for beginners but advanced functions still require a deeper understanding of using programming.  Captivate is still prone to unexpected crashes and loss of work.  Remember to frequently save your project while composing it and you will have no troubles.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

I primarily use Captivate for rapid-prototyping.  It's quick to achieve with the many pre-built shortcuts and functions.  The benefit is time and efficiency as I am able to work within one package.

  ### 30. Captivate Prime, another efficient Adobe product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eduardo F. | Especialista em TI, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Prime Fluidic Player - This is an interesting feature and one that should be highlighted positively it allows the transfer of Powerpoints projects, pdf documents, videos, courses and complete recordings quickly, simply and without complications.
Another highlight of Captivate prime is the ability to create specific training modules for certain groups of people.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The initial setup and installation of captivate prime was a bit time consuming and with some options that are technically not very complex, so i would really cite this as the captivate prime point that needs improvement as it was almost impossible for me to find a point to be quoted here.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

If your company has branches in different locations or for some other reason you need to do distance training surely captivate prime is a good alternative, it offers everything you need to perform these training procedures in an easy and uncomplicated way, its price fair and the mark behind the program (adobe) is synonymous with seriousness and trust.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

With captivate prime our company has achieved a vast improvement in the preparation, training and improvement of our employees and employees. Thanks to captivate prime we have been able to create specific learning modules for certain employee groups, broken down by sector and specialization. Our learning procedures were remarkable and especially useful because the company had branches in different locations and captivate prime helped eliminate the major problems of this physical distance between locations.

  ### 31. Solid LMS.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark T. | Research Training and Design Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Entire LMS was extremely user-friendly . Compliance Dashboard was easy to set-up. Configurations for quizzes were robust. 
Adobe was smart to include social learning / badging / gamification features.  Captivate integration.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Nothing. We loved the product during our trial and found it would be a great fit, just found it cost prohibitive.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

N/A

  ### 32. Captivate Prime - Another World Class Solution from Adobe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Easy to learn, easy to use, traditional pain points eliminated. Nothing to download, no need to convert or optimize content - just load it up. Learners can go from home to laptop to phone or tablet to office computer and just keep making progress.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

"Gradebook" would be nice. In-product assessment creation/question bank would be good.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Find a value-added reseller to help you increase the value and keep down the cost.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

We save time because so much has been simplified into a couple of clicks. The user experience is fabulous.

  ### 33. Good but could be better.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Editing capabilities. Different types of styles and formats you can use to create a well-rounded LMS. You could do an interactive walk-through module with a quiz, or a combination of other options. It's great!

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Platform could be a little more user-friendly. Make the platform more intuitive so that people rely less on training videos to learn how to use your platform.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Captive allowed us to go fully digital with our training, which took away our need to be on-site for every onboarding, saving us a ton on travel cost.

  ### 34. Training Volunteers 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristine B. | Director of Training, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I like the ease of use across many platforms. Our volunteers are all over the US (and world) and have many, many personal technology platforms, including some that are older. Most everyone can access the system without issues and when there is a difficulty, Adobe Captivate Prime help staff contact our volunteers individually to get them connected.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The least helpful aspect for me is that the reports tend to be fixed. I would like to be able to generate reports that I need by pulling only the fields I need.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Adobe Captivate Prime is extremely user friendly and the Adobe Success Managers make it super quick to set up. What I love about the Success Managers is that they are also learning development professionals and can give feedback on how you plan to implement your training and what might be the best method.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Our volunteers were receiving different levels of training and support depending on where they lived. By creating an online system that is accessible by everyone, we are ensuring that our training is standard across the board. This ensures that the children who participate in our educational experience have equitable expericences no matter where they live. We have more than 14,000 volunteers who have access to our system; 4,000 participated in the 2018/2019 competition season. In 2019/2020, all US-based volunteers will be required to take a child protection course, so we are planning to reach nearly all of our 14,000 volunteers.

  ### 35. Great and very customizable LMS!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

It was very easy to create and maintain my curriculum.  Furthermore, it includes digital and custom module content for all types of
Learning.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

There are some hurtles to learn, but they had great resources for training. Very good program!

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

We are utilizing it for universal learning across the edu system. We use it for courses for students using our curriculum.  We have run into no snags thus far, and support has been great for assisting us with training and overall use of the LMS.

  ### 36. Adobe Captivate Prime LMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

It has made editing documents very easy to use for me.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I am very satisfied with the program so far.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

It has been a great tool to utilize to date and i believe the support system is there should the need arise.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

I have not come across any problems while utilizing Adobe Captive Prime LMS to date. A benefit for me and my coworkers would be that it has created an array of self  development opportunities internally for us to participate in.

  ### 37. Quick to get started

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I have only just started using this product, but so far it has been pretty easy to get up and running at least with the basics. I have not worked on some of the more advanced functions but am looking forward to seeing how they work.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I have not found anything I dislike yet, but I have not launched it for learners yet either.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

We are creating a proof of concept to launch a national curriculum for physicians in training.

  ### 38. Very good learning tools.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Huy D. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I like the fact that the learning materials can come in basic presentations, videos, you name it. I enjoy using it.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Nothing. Everything about it is good. However, more login options would be nice.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

We are educating our associates on offerings provided by our partners.

  ### 39. Excellent LMS with intuitive interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The ability to tailor the LMS easily to suit an organisations needs

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I dislike that there is not a pricing structure that fits with a training organisation with a variable customer base. Need to have a cost per month per active user model for training organisations. Trying to guess the number of seats required 3 years in advance is impossible for an organisation that has a big variation in customer base, particularly if they are growing. This is a significant downside for PRIME and no doubt will drive potential PRIME customers elsewhere.  Please address this!!!!

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

This is an excellent LMS solution, with an easy to use interface and great features. However, I really think Adobe need to rethink their pricing model to offer a sensible per user per month cost model that meets the needs for a training organisation with a widely varying customer base year on year as it is impossible to predict customer base size 3 years out. 

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Trying to run a training organisation using PRIME. The LMS and features are really great, but the pricing model is a big issue. Please introduce cost per user per month model for training organisations to use. 

  ### 40. E-Learning Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zacchaeus E. | Exhibit Technician II, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I love how easy the interface is to use and how familiar the functions are to other Adobe Products that I have used in the past. I like that you can publish your project for so many different kinds of devices and their custom resolutions.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

This may be an isolated issue but since I have switched over from the trial version to the Captivate 2019 subscription version I can't seem to put my application onto the Samsung Galaxy Tab A's that utilize the end-product of the Adobe Captivate LMS software for fish identification in one of our aquariums. I talked to customer support yesterday July 16th, 2019, unfortunately, to no avail. The woman I spoke to said she had to speak to a senior support specialist and would send me an email so maybe they are still working on it.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

I recommend that you brush up on the functionality between Phone Gap and Captivate before you you publish for mobile devices.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

We solved one problem by not having to outsource some of our educational media production. We have realized the benefits of being able to customize our own identification displays on the fly when something in the exhibit changes such as a new species being introduced to the collection.

  ### 41. Fairly easy LMS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Janet B. | Contract Instructional Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Easy interface that is user-friendly for beginners

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Doesn't really allow complex customization

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Does what it says it will. Limited customization.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Easy LMS for a client that could be customized easily. Easy interface, didn't customize as expected.

  ### 42. Nice LMS with comprehensive features.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ankit S. | Software Developer (Fullstack Web), Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I liked the ability to auto assign courses to reps using Learning Plans. The availability of skills was also good for gamification within LMS.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The skills editor and assigning was very difficult to understand. Most of the creator had hard time understanding how to best design skills. Course creator didn't have much rich text editing capabilities like Articulate Rise 360 or medium or other rich text editors.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

lf you wish to have a competitive LMS with advanced features like auto assigning, use Adobe LMS.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Onboarding sales reps to company's disciplines.

  ### 43. Overpromised, Underdelivered

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

We use Captivate Prime for training with a large organization with many sites, it is helpful for supplying a cloud centralized location for training. 

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

I'm not sure where exactly to start. We had two fantastic demonstrations with Hitesh, he was able to portray Prime as the perfect solution, having everything that we need and requested. Can we add youtube videos directly to a course? Yes. Not actually, we need to use a separate expensive editing software to "embed" the youtube videos needed that show up in a tiny window that is very antiquated. 80% of our users don't use email, can we send notifications outside of email to a platform like Microsoft Teams? Yes, API can do that. Not actually, the notifications API is restricted on a per-user basis, so an admin cannot poll notifications for all users and distribute them. We're told because the notifications are "private". Can we get reporting into Power BI for greater flexibility and displaying the measures our clients care about? Yes! We have a Power BI integration. Not actually, the integration is primitive. It is a 24-hour point in time CSV dump that doesn't do any data stitching, so courses show up as being not started, in progress and completed all at once for the same user. This isn't helpful. We need to have trending information. Week over week, how many hours were spent learning? How many courses were completed/started/etc? This seems like a very simple measure that the system is already reporting on, but the system's reporting interface leaves much to be desired. (Which is why we switched to Power BI) Our client finds a lot of value in LinkedIn Learning, does that integration work well? Not exactly, this one was the most difficult. We ran the integration the first time, and it didn't work, no course would load, sign-in wasn't working and we found out it was an issue with the integration. Forcing us to re-run the integration duplicating all course content. Once the content was re-loaded, we continued to have sign-in. issues. Come to find out Prime hadn't worked with LinkedIn Learning on a new update they had pushed to the sign-in process and it broke. They fixed it within 2 months. We gave Captivate Prime 8 months to clean up the old duplicated courses in our instance which should have been a very simple SQL command as all of the duplicated course content began with "Archived-". After 8 months of no movement, we spent 40 hours MANUALLY deleting the duplicate courses. We raised issues about the mobile experience and LinkedIn Learning not working as well as time spent not being reported into Prime. Both of these issues were raised 7 months ago and still there is no sign of them being addressed. 
We also had issues with the Adobe developed Azure AD Enterprise Application and how it managed the tokens. It would hold the token for longer than 30 days when the system rejects tokens older than 30 days. Rather than fixing the issue with the application published by Adobe, we were told we needed to figure it out because it was related to our SSO provider. We spent 20 hours back and forth and ended up having to set a custom token expiration policy with the enterprise app. This is a very simple example of two departments not communicating requirements. If the LMS requires 30 day old tokens, but the SSO application that another department developed holds the tokens indefinitely, there's bound to be a login problem. Overall, we were sold a bag of goods. The system is very buggy and doesn't work as you would expect it to. We had a call with the Product Manager after using the platform for almost a year with issues and expressed our concern that Captivate Prime doesn't listen to its customers. Rather than pushing out new features, spend some time fixing some of the issues that are currently out there. 

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

I am unsure what direction Captivate Prime is heading. This is not knowledge that is shared with us. It appears that they don't even know where they are headed when talking about some of the issues and not getting resolutions. This is a very similar boat that Microsoft was in with some of their products and the way they responded was implementing a crowd sourced feature request/bug report system within UserVoice. Now their products have made leaps and bounds ahead of the competition. They started LISTENING to the people who actually use their product on a daily basis. We had visibility into what was coming down the pipeline, they became super agile in their updates. I would recommend a more agile approach to managing this product development. Scrum is one, there are others, but the premise is simple, when looking at features or bugs, actually put yourself in the perspective of your users. 

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Training has been haphazard at best in our organizations. One of them has done 1-1 hands on training for new hires and it's helped reduce that time. The other one has regulatory training requirements and Captivate Prime has helped us standardize and automate this learning assignment. 

  ### 44. Fast and innovative!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tavish H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

All the cool features and new learning quiz abilities

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Nothing! This is sleek and is very user friendly hoping to get the buy in of my team

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

none

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Getting the training to the learner faster!

  ### 45. Great product!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica B. | Revenue Cycle Training Analyst - EPIC Credentialed, Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

This program creates beautiful and professional A+ materials.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

There is a learning curve. It takes quite some time to get used to using the product.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

I can create great training materials!

  ### 46. Adobe captivate prime review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Guillermo M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The app is great at creating, sharing and presenting information

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Lack of integration with my Adobe CC membership

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Good alternative to PowerPoint but more expensive

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Fast and great impact presentations

  ### 47. Large Learning Curve for Captivate Prime LMS

**Rating:** 2.5/5.0 stars

**Reviewed by:** Vincent L. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The upside of Captivate Prime LMS is the potential for more complicated courses and interactive designs. Compared to other LMS platforms, Adobe has by far the most flexibility in terms of creating any kind of course you want.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

There is a huge learning curve to start using Captivate Prime LMS. For several functions, I had to get on a phone with a representative.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Ease of use and onboarding will be critical to getting beginners started.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

The problem I'm solving is training within the organization can be condensed with LMS, not just with Adobe's platform but with all LMS. The benefit with Adobe LMS is the fact that you get access to the support level Adobe usually provides compared to smaller LMS platforms.

  ### 48. Not terrible

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** September 03, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Robustness. It can do a lot if you know how to manipulate the product or where to find information that is clear/concise.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Lack of intuitiveness. Steep learning curve. There are loads of tools to make it easier, but it’s still complex, and many tools you have to understand what they do or they aren’t all that helpful.

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

One of the biggest issues with many online courses is that the course is a single solution designed to accommodate multiple learners. When deciding which Instructional Design software to use, give some thought to these questions:

What can your organization afford? Explore free, open source options as well as commercial software.
What types of files and images will you be working with? Will your output easily upload to your LMS?
What functionality do you need? Are you creating videos, audios, or gamifying your online course? Do you need to collect data to assess the effectiveness of your content?
Does the product come with training or online support? How easy is the product to learn? Are there others in your organization or network using the tool?

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Providing all services using one product.  One of the biggest issues with many online courses is that the course is a single solution designed to accommodate multiple learners. Adobe has overcome this.

  ### 49. LMS - Making things EASY

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

The ability to easily track, review and administer tests to staff via LMS, cost effective. Intergrates well with Microsoft Office programs, retrained many staff members in a very short time.  We also use this for monthly, quartlery and yearly mandatory trainings.

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Some issues using the app from phones and non desktop sources, at times issues with reporting, showing complete to the user, and not complete to the admin/manager for a short period of time.  In the begninig, very hard to navigate...once you get the hang of it is a lot easier to manage

**Recommendations to others considering Adobe Learning Manager (formerly Adobe Captivate Prime):**

Easy to use, great way to getting information to staff and ensure they retain the training.  Auto reports can be set up, easy to navigate once you get the hang of all the options.  Must have certain programs to get all the bells and whistles to work;  Testing can be done in many forms, multiple choice, true or false, free form answering.  Staff did not have many complaints less some connectivity issues and showing complete from non desk top devices, all in all, we are happy with this program.  Fast paced business, need for on-going continuous training to be done efficiently and correctly.  This is the program to use, compared to most, it is cost effective and works, if used the right way.

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

Ensuring our staff are trained and retain the training on a repetitive basis, ensuring we track training.  Cost effective to allow staff to learn on their own time or while working on company approved devices.  Saves time and money to train staff

  ### 50. Very powerful LMS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matt A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Very powerful.  Full featured and attractive interface

**What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?**

Tricky install.  Very pricey.  Would have loved a more entry level version

**What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?**

More engagement possible


## Adobe Learning Manager (formerly Adobe Captivate Prime) Discussions
  - [How can we make it more intuitive and less expensive for educators](https://www.g2.com/discussions/15484-how-can-we-make-it-more-intuitive-and-less-expensive-for-educators) - 2 comments, 1 upvote
  - [How can I export answers to a quiz so that they appear vertically in the excel file?](https://www.g2.com/discussions/14747-how-can-i-export-answers-to-a-quiz-so-that-they-appear-vertically-in-the-excel-file) - 2 comments, 1 upvote
  - [What kind of content can play in Adobe Captivate Prime?](https://www.g2.com/discussions/what-kind-of-content-can-play-in-adobe-captivate-prime) - 1 comment, 1 upvote
  - [How can I enroll external partners?](https://www.g2.com/discussions/enrolling-external-partners) - 1 comment, 1 upvote
  - [What is the status of my account and content after the expiration of my Trial account?](https://www.g2.com/discussions/status-of-my-account-and-content-after-the-expiration-of-the-trial-account) - 1 comment, 1 upvote

- [View Adobe Learning Manager (formerly Adobe Captivate Prime) pricing details and edition comparison](https://www.g2.com/products/adobe-learning-manager/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-17+19%3A45%3A41+-0500&secure%5Bsession_id%5D=5bd1dc7d-e71b-4f2c-aade-ee23e435ec14&secure%5Btoken%5D=3316cc4131d7b70d5fca8d7ecc1ab2d64ea87f11db9d8d8a6c713a9d4b315892&format=llm_user)
## Adobe Learning Manager (formerly Adobe Captivate Prime) Integrations
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

## Adobe Learning Manager (formerly Adobe Captivate Prime) Features
**Training & eLearning**
- Content Delivery and Tracking
- Customer Training
- Manager Portals
- Content Storage and Management

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Social Learning
- Content Creation
- Manager Portals
- Content Storage and Management
- Content Libraries

**Course Authoring**
- Course Builder
- Questions
- Instructor-Led Training
- Customized Learning Paths
- Video simulations

**Platform Basics**
- Integrations
- Multiple Content Types
- Mobility

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Learning Content - Ethics and Compliance Learning**
- Standard Courses
- Authoring
- Internal Policies
- Programs
- External Courses

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes
- Instructor-Led Training

**Course Management**
- Gamification
- Assessments
- Certifications
- Manager Portals
- Feedback

**Training & Learning**
- Self-paced
- Content Creation
- Content Storage and Management
- Quiz Capabilities
- Certification Engine

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Ethics - Ethics and Compliance Learning**
- Offensive Behavior
- Business Ethics
- Code of Conduct

**Course Delivery**
- Learning Paths
- Communication & Notifications
- Assignment Scheduling

**Platform**
- File support
- Mobile support
- Integration

**Data & Analytics**
- Visualization
- Learner tracker
- Analytics

**Compliance - Ethics and Compliance Learning**
- Corporate Compliance
- Department Specific Content
- Safety
- Industry Specific Content

**Course Management**
- Gamification
- Varied User Types
- Certifications
- Industry Compliance 

**Onboarding**
- Documentation
- Coaching
- Programs

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Certifications - Ethics and Compliance Learning**
- Renewals
- Job Related
- Regulatory

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**LMS Marketplace**
- E-Commerce
- Course Marketplace
- Subscriptions

**Generative AI**
- AI Text-to-Speech

**Reporting - Ethics and Compliance Learning**
- Feedback
- Performance
- Non Compliance

**Interface**
- White Labeling
- Multilingual

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Customer Training
- Manager Portals
- Content Storage and Management
- Content Libraries

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction

## Top Adobe Learning Manager (formerly Adobe Captivate Prime) Alternatives
  - [TalentLMS](https://www.g2.com/products/talentlms/reviews) - 4.6/5.0 (758 reviews)
  - [Docebo](https://www.g2.com/products/docebo/reviews) - 4.3/5.0 (725 reviews)
  - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - 4.6/5.0 (933 reviews)

