Admin By Request Reviews (16)

Reviews

Admin By Request Reviews (16)

4.8
16 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and effective management of administrative rights, which enhances productivity while maintaining security. The seamless integration into existing workflows and the ability to manage requests efficiently are highlighted as key benefits. However, some users note limitations with customization options for the user interface.

Pros & Cons

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BI
Bernd I.
Enterprise (> 1000 emp.)
"Thought through from start to finish Local Admin Solution"
4.5/5
What do you like best about Admin By Request?

ABR is useable on Windows and MACs clients and increases the security of our environment,

with giving administrative privileges only for defined time.

Marketing slogan …. No local admin, no issue!

The installation / update of the necessary agent is easy going, we decide to do it by our own with frequently new Intune package. But ABR is providing an autoupdate function as well.

Since we have ABR we have the overview how often admin priveliges are requested and approved / used.

If all Companies had such amazing Support Team the IT Landscape would look better with less issues.

Also, we have a strong relation to our Sales Account Executive. Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

Only concern is the way how the SCIM provisioning is done. Permissions are granted in ABR when the first match happens.

If you have a large environment that can be tricky to configure backup matrix. But we found our way! Review collected by and hosted on G2.com.

Response from Sophie Alice Dodson of Admin By Request

Hi Bernd,

Thank you for sharing this review on Admin By Request! It's fantastic to know that our solution has been seamlessly integrated into your environment and you're happy with its capabilities. We're thrilled to have such a positive relationship with you, and your kind words about our Support Team are much appreciated. Regarding SCIM provisioning - thanks for the feedback, I've passed this on to our Dev team. Thank you again for your ongoing partnership and support!

TK
Tadeusz K.
Mid-Market (51-1000 emp.)
"A flexible solution that let us trim local-admin pool"
5/5
What do you like best about Admin By Request?

Admin by Request (ABR) has several features that help keep things secure and support the workflow. In our case, it flowlessly integrated a feed of requests for Admin rights usage into our chat solution, helping a distributed but small team handle 24/7 request stream from across the globe with minimal lag. Second, it lets us pre-approve items nearly on the fly, building a 'library' of exemptions where human admin approval isn't necessary, which cuts down on team effort. All the while, number of users that used to have Local Admin, either on own or on dedicated accounts has gone down significantly, tightening our security. Additionally, ABR builds a use trail, creating records, increasing accountability and our Team's ability to backtrack events, find out issues/causes, and improve our practices. Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

Admin by Request (ABR) has been around long enough to be fairly polished, but don't count on super fast deployment and plan for a learning curve that will take time, despite wealth of help, templates and documentation available. Users deprived of Local Admin will whine, there will be a deluge of requests for more or less legitimate rights grants, and adding many items that are not suspicious and can be pre-authorized will take time. You will undoubtedly discover many surprises about what your flock is running, too. Depending on how structured your Team is and what your environment is, your "mileage" may vary. In our case, with Team spread across 3 continents, it was half-year before we were roughly done, but in hindsight, the effort was more than worth it. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Admin By Request change our IT permission world"
5/5
What do you like best about Admin By Request?

it is easy to intigreate and use und very helpfully for IT admins and endusers in daily business. Support is also great. Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

Local admin rights in a view windows apps like mmc ar not going. Mabye a microsoft problem. Review collected by and hosted on G2.com.

JC
Jerome C.
Enterprise (> 1000 emp.)
"PAM Solution for every OS out there"
5/5
What do you like best about Admin By Request?

- Compatibility with Windows and MacOS.

- Easy rollout with MDM Systems Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

Some Features on MacOs are missing compared to Windows, like Audit Mode only. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
AP
Verified User in Packaging and Containers
Small-Business (50 or fewer emp.)
"Really good tool for admins"
5/5
What do you like best about Admin By Request?

easy to use, full cloud product, easy integreation Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

on some Windows settings there is more rights needed Review collected by and hosted on G2.com.

SG
Stig G.
Enterprise (> 1000 emp.)
"ABR enables you to remove the local administrators on endpoints"
5/5
What do you like best about Admin By Request?

It works so seamlessly that we were able to remove +1500 local admins and replace their admin capabilities with Admin By Request, reducing our attack surface dramatically Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

I can't think of any downsides in the product Review collected by and hosted on G2.com.