AccountEdge Reviews (28)

Reviews

AccountEdge Reviews (28)

3.9
28 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and user-friendly interface, making it suitable for small to midsize businesses. Many appreciate its efficient transaction processing and robust reporting capabilities, which enhance productivity. However, some users note a common limitation regarding the lack of an online version that syncs with banks.

Pros & Cons

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Umar J.
UJ
Umar J.
Consultant
Small-Business (50 or fewer emp.)
"Reliable Desktop Accounting Package"
3.5/5
What do you like best about AccountEdge?

° Easy to use and quick to learn.

° Good for small/mid size businesses.

° Strong inventory and core accounting features.

° Supports recurring transactions.

° Reliable desktop based system.

° Good multi-user capability.

° Helpful customer support. Review collected by and hosted on G2.com.

What do you dislike about AccountEdge?

° Outdated UI / looks old fashioned.

° Limited or rigid reporting (needs extra work).

° Performance issues / slow at times.

° Weak integrations and limited cloud features.

° Mac compatibility / emulator issues.

° Customer support can be inconsistent.

° Requires customization after upgrades. Review collected by and hosted on G2.com.

Yurek M.
YM
Yurek M.
Small-Business (50 or fewer emp.)
"Simple and Efficient, but Slow with Large Datasets"
4.5/5
What do you like best about AccountEdge?

I appreciate the simplicity and ease of use of AccountEdge. The UI is so simple, allowing me to use it for everyday purposes like billing invoices, recording payments or expenses, and running payroll. The initial setup was quite easy, much like with other software. Review collected by and hosted on G2.com.

What do you dislike about AccountEdge?

My only issue is the large datasets make it laggy and it takes time to load. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"My Accounting tool"
5/5
What do you like best about AccountEdge?

Being a person in accounting sector i used it in my day to day life Review collected by and hosted on G2.com.

What do you dislike about AccountEdge?

Sometimes I feel.it needs to have more features to help the beginners aswell Review collected by and hosted on G2.com.

Harsh K.
HK
Harsh K.
Admin
Packaging and Containers
Small-Business (50 or fewer emp.)
"Account Edge: User-Friendly Yet Packed with Powerful Features"
4.5/5
What do you like best about AccountEdge?

Account Edge is very user friendly and contains various complex features as well. Review collected by and hosted on G2.com.

What do you dislike about AccountEdge?

The reports retrieved from AccountEdge can be restricting and might need extra work from users. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great Product for SMB's"
5/5
What do you like best about AccountEdge?

Easy to use, it has nice capabilties, and excellent for small to midsize businesses, great use of inventory. Review collected by and hosted on G2.com.

What do you dislike about AccountEdge?

Perhaps ability to increase capacity for the office users. Review collected by and hosted on G2.com.

Shri R.
SR
Shri R.
Tax Accountant
Mid-Market (51-1000 emp.)
"Ease of use and good customer support"
5/5
What do you like best about AccountEdge?

Works great for Mac user and features improve with every upgrade. Review collected by and hosted on G2.com.

What do you dislike about AccountEdge?

Have to customise forms with every upgrade. Review collected by and hosted on G2.com.

TF
Tyler F.
Information Technology and Services
Small-Business (50 or fewer emp.)
"I have been using AccountEdge Pro for 10+ years"
5/5
What do you like best about AccountEdge?

It is easy to learn; it has everything you need to run a small - large company. You can have multiple users use the company file at once. The support team has always been great too. Review collected by and hosted on G2.com.

What do you dislike about AccountEdge?

Sometimes when we email from the program, it doesn't go through and gives us an error. We shut down the program and restarted it. The emails seem to work after that. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Pretty ugly and outdated UI, strange behavior when generating reports, paid support is lackluster"
2/5
What do you like best about AccountEdge?

Custom rules and easy backups. Decent tax compliance Review collected by and hosted on G2.com.

What do you dislike about AccountEdge?

If you are using a modern Mac, Account Edge runs in a Windows emulator window that looks like Windows 95. Performance isn't great and reports take a long time to generate. Window management can be tough as well, I'm pretty sure having reports on multiple screens is impossible since it runs in a container. Review collected by and hosted on G2.com.

Adam L.
AL
Adam L.
Owner
Small-Business (50 or fewer emp.)
"I really really used to love it, but they are completely pathetic now"
0/5
What do you like best about AccountEdge?

It USED to be for Mac - and their support USED to be good. NOT ANY MORE. Review collected by and hosted on G2.com.

What do you dislike about AccountEdge?

HORRIBLE customer service.

I have been a customer since 2009. I had the WORST CUSTOMER SERVICE CALL IN MY LIFE TODAY.

I'm absolutely dumbfounded at how our call went. I called to discuss my options to upgrade. I'm a Mac user and wanted to know my options. She told me about the subscription service, which I already knew. I'm willing to try it, even though it looks like a very dated version of Windows on my Mac. Someone last year sent me a link to try it. I didn't have time to fuss with it because at the time I ended up having Covid and was sick, so it expired.

I asked her to reinstate the trial. She can't do that.

I asked her to speak with a manager. She can't do that.

I literally cannot use your product now unless I purchase it immediately and start the subscription.

After 13 years of being an AccountEdge (formerly MYOB), you're going to lose me, and when I told her this, she acted like she couldn't care less.

HORRIBLE. Review collected by and hosted on G2.com.

CA Bharat S.
CS
CA Bharat S.
Internal Auditor
Small-Business (50 or fewer emp.)
"Desktop Accounting software for small businesses"
3.5/5
What do you like best about AccountEdge?

It can be considered as one of the best versions for mac. Many desktop versions are available for windows but not so many for Mac. So, It helps one to record transactions related to business on MAc. Review collected by and hosted on G2.com.

What do you dislike about AccountEdge?

Not available for windows. Sofware works only for Mac, and also, it has no version available for Windows, so one needs to stick to mac to keep using it. Also, it is an offline version, so it restricts its usage to other platforms. Review collected by and hosted on G2.com.