Accelevents Reviews (174)

Reviews

Accelevents Reviews (174)

4.7
174 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and exceptional customer support, which significantly enhances their event planning experience. Many appreciate the intuitive interface that simplifies managing both virtual and hybrid events, allowing for seamless attendee engagement. However, some users note that the extensive features can be overwhelming for newcomers.

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Bibhishan D.
BD
Bibhishan D.
QA Lead
Information Technology and Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Accelevents Made End-to-End Event Management Effortless"
4.5/5
What do you like best about Accelevents?

Accelevents made it very easy to manage end-to-end event operations from a single platform.

The attendee registration and ticketing system was straightforward to set up, and the customizable event landing pages helped us maintain brand consistency

The virtual event features like live streaming, breakout rooms, and networking lounges worked smoothly and kept attendees engaged throughout the event. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

The mobile app experience could be improved — some attendees reported difficulty navigating through sessions on their phones.

Customer support response time could be faster during peak event periods when quick resolution is critical. Review collected by and hosted on G2.com.

LS
Luciana S.
IT Manager
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Accelevents Streamlines Registration, Engagement, and Live Streaming in One Flexible Platform"
4.5/5
What do you like best about Accelevents?

The process of handling events have been efficiently executed by Accelevents, making the registration and attendee engagement successful

I like the capability of connecting the ticketing process, networking, analytics and live streaming and they a happen in a single application

The software is very flexible, allowing users to customize events and match the users needs

There is remarkable virtual support, ready to offer assistance in case anything goes wrong

The app includes engagement tools including Q&A sessions, polls and even networking means and this brings solid engagement facilitation

The events set up is made flexible by Accelevents and this includes having workshops, conferences, webinars and others Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

Accelevents has wide range if features and this makes it overwhelming to some subscribers

Some integrations are very advanced and extra knowledge from experts is needed Review collected by and hosted on G2.com.

Maia O.
MO
Maia O.
Small-Business (50 or fewer emp.)
"Comprehensive Event Solution with Stellar Support"
4/5
What do you like best about Accelevents?

I like that Accelevents is an all-in-one solution, letting us manage registration, marketing, and event content like speakers, sponsors, and exhibitors all in one place. Their support team is very responsive and they go out of their way to understand our questions or issues. They take the time to research answers or test potential solutions, which gives me confidence that they're giving accurate and thorough responses. I also appreciate that they're available any time of day, and if I need to leave a support chat, they'll continue working on the issue and follow up via email, which is really helpful since I sometimes work odd hours. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

I think there are some feature gaps that I would love to see implemented in the future but they are improvements to what they already have and not something that impedes our work or causes us problems. It's our first year using the platform though and our event hasn't occurred yet so there's still some unknowns in terms of evaluating the platform at this time. The support reps have assured me that they have put in feature requests for the things I've flagged. Some off the top of my head include allowing for more social media options for speakers (e.g. Website, TikTok, YouTube), allowing for more than one mobile app image (banner ad) for a sponsor, being able to sort speakers in alphabetical order since you currently have to manually drag and drop speakers which can become quite time-intensive since we have almost 100 speakers, and allowing for multiple interactive venue maps since our event occurs across multiple locations. The order form took way longer than I expected to set up, mainly due to the fact that there wasn't an option to duplicate another order form as a starting point. Review collected by and hosted on G2.com.

Megan D.
MD
Megan D.
Chief of Staff
Small-Business (50 or fewer emp.)
"Effortless Event Management with Stellar Support"
5/5
What do you like best about Accelevents?

I like that Accelevents is extremely user-friendly, making my event management tasks easier. I really appreciate the ability to do on-site, on-demand name badge printing because it allows edits in real time for guests who change their titles or register late. This is helpful because I don’t need to shut down registration early; people can register until moments before they arrive, which allows for a larger guest turnout and less work for me leading up to the event. Additionally, their team of experts is available whenever I have a slight hiccup. They’re super patient and take over parts of the event, freeing me up from having to think about every detail. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

I would prefer if someone could just do the whole thing for me and me not have to do anything. Review collected by and hosted on G2.com.

AE
ashton e.
Mid-Market (51-1000 emp.)
"Efficient Event Management, Room for Improvement"
4/5
What do you like best about Accelevents?

I use Accelevents to manage and support our online and hybrid events more effectively. What I appreciate most is how it brings everything related to an event into one centralized platform, making it easier to manage communication with attendees and track participation. I particularly appreciate the event registration and attendee management features, which help us organize events smoothly and keep track of participants without needing multiple tools. The platform provides good visibility into attendee engagement, which helps our sales team identify potential prospects and plan follow-ups after the events. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

Well, Accelevents works well for managing events, but there are a few areas that could be improved. Sometimes the platform navigation can feel a bit complex, especially when setting up events for the first time. It would also be helpful to have more customization options for event pages and reporting, so teams can tailor the experience and analyze event performance more easily. Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

Thank you for the thoughtful review! We're really glad Accelevents has been able to bring everything into one place for your online and hybrid events -- and it's great to hear the attendee management and engagement tracking are supporting your sales team's follow-up efforts.

Your feedback on navigation and customization is well taken. We know the initial setup can feel like a lot, and we're always working to make that experience more intuitive. More flexibility around event pages and reporting is something we hear from teams, and it's on our radar. We appreciate you sharing the details -- it genuinely helps us prioritize the right improvements.

Yash S.
YS
Yash S.
Legal Trainee Maritime Claims
Enterprise (> 1000 emp.)
"Effortless Event Management with Powerful Insights"
4.5/5
What do you like best about Accelevents?

I use Accelevents for making and scheduling events for my company, especially for our CSR activities. I find the scheduler very beneficial. It helps me see how tickets are sold and what metrics can be improved to increase my reach. When I have donor drives to track, I can do all that in one dashboard. I like the design that makes it easy for anyone to use without much ado. I have access to how my event registration page looks across multiple platforms, and there's a relative ease in modifying and adding elements. I can add buttons, share the attendee list, make a waitlist, schedule meetings, see donors, and check for the tickets sold. The initial setup was just click and go with no issues at all. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

I do not have anything to add here, its wonderful Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

Thank you for such a detailed and positive review! It's great to hear Accelevents has been a good fit for your CSR events and donor drives. Having everything -- ticket sales, donor tracking, registration, and attendee management -- in one dashboard is exactly what we aim for, so it's nice to know that's making a real difference for your team. We also love hearing that the setup was smooth from the start. We'll keep working to make sure it stays that way!

Candice B.
CB
Candice B.
Live Events Lead Intern
"Intuitive and Reliable Event Management with Excellent Support"
5/5
What do you like best about Accelevents?

I appreciate Accelevents for its ease of use and customer service. The navigation is intuitive, allowing multiple admin to work seamlessly and collaboratively. When I needed assistance, their customer service team responded very promptly and professionally, providing screenshots and instructions that guided me exactly where I needed to go. The initial setup of Accelevents was very easy for us. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

The ticketing system doesn't automatically do graduated pricing. We needed duplicate ticketing options for different deadlines so we could avoid having to manually change the price on a specific day/time. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Seamless App Integration and Customization with Quick, Helpful Support"
4.5/5
What do you like best about Accelevents?

I like the integration into the app, as well as the various features for customization Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

I wish I had a little extra editing control of the app layout, but overall a fan! We have had a couple sporadic "bugs" in the mix of this year's event, but the chat team assistance has been quick and easy to work with Review collected by and hosted on G2.com.

Jessica B.
JB
Jessica B.
Director of Member Experience
Small-Business (50 or fewer emp.)
"Fantastic Customer Service and Frequent Enhancements"
5/5
What do you like best about Accelevents?

Fantastic customer service!!! I love that you all take feedback and actually make those changes and push enhancements frequently. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

Reporting is somewhat difficult. I have to filter out a lot of data i don't need, but had to export to get all of the fields i wanted to see. Review collected by and hosted on G2.com.

Verified User in International Trade and Development
AI
Verified User in International Trade and Development
Mid-Market (51-1000 emp.)
"Amazing Support and Seamless Integrations"
5/5
What do you like best about Accelevents?

Support. Their support is amazing. You literally get help within 10 to 20 seconds of writing in their chat. It’s just amazing! They also provide great Integrations. We use Hubspot with it seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

It can be hard to master and fully understand some of the processes because it offers so many functions. Review collected by and hosted on G2.com.