ABC Glofox Reviews (147)

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Reviews

ABC Glofox Reviews (147)

View 2 Video Reviews
4.5
147 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Glofox, highlighting how it simplifies gym management and enhances client interactions. Many appreciate the intuitive interface and the ability to manage memberships and bookings efficiently, which significantly reduces administrative burdens. However, some users note occasional glitches and limitations in reporting features.

Pros & Cons

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TM
Tara M.
Owner
Small-Business (50 or fewer emp.)
"Flexible, Parent-Friendly Platform That Streamlines Bookings, Classes, and Camps"
4/5
What do you like best about ABC Glofox?

What I like best about Glofox is how flexible it is. We run a drop-in third space model for a children’s learning center with lots of different offerings, and the platform handles everything—from hourly bookings to classes and camps—really smoothly. It’s easy for parents to use, we rarely have issues, and it’s made managing our operations so much more efficient. The onboarding experience was also excellent, which made getting started simple and stress-free. Review collected by and hosted on G2.com.

What do you dislike about ABC Glofox?

The glitches when parents try to add multiple kids which is something most yoga studios won’t experience and appointments not showing up under “bookings”. Review collected by and hosted on G2.com.

NB
Natalie B.
Small-Business (50 or fewer emp.)
"Solid for Beginners, Falls Short for Growth"
3/5
What do you like best about ABC Glofox?

I like the simplicity of ABC Glofox. It works well for managing day-to-day gym activities, especially for front desk and class schedules. The branded app is great, and I appreciate the different tiers of memberships that can be applied. It's also user-friendly, making it easy for the public to enter the gym. The integration with other systems like Kezy is a huge plus, allowing us to remain a 24/7 access gym without needing to staff overnight. I find it very easy to train onboarding employees, and members can easily learn how to use the app. The ability for members to have independence with store checkouts, class bookings, and daycare bookings is something I mostly appreciate. Additionally, the system's continuous updates and its openness to customer feedback are valuable. Review collected by and hosted on G2.com.

What do you dislike about ABC Glofox?

As the business grows, the limitations in reporting and customization depth become more noticeable. Extracting detailed financial insights and check-in data is challenging, which complicates effective business decision-making. The lack of detailed insights makes it hard to track the true number of members and their activity efficiently. Customer support often doesn't provide long-term solutions, as they focus on visible issues rather than root causes, making it tough to resolve recurring operational problems. Additionally, there's an issue with integrations where I'm forced to act as an intermediary between ABC Glofox and Kezy support when problems arise. Review collected by and hosted on G2.com.

Diego R.
DR
Diego R.
Owner
Small-Business (50 or fewer emp.)
"Solid platform for managing a Pilates studio"
5/5
What do you like best about ABC Glofox?

The platform is great, and setting up classes, memberships, and payments was straightforward. I’d recommend it for any boutique fitness studio. Their onboarding was really great and they take you by the hand to setup everything Review collected by and hosted on G2.com.

What do you dislike about ABC Glofox?

Their integration with Wellhub is not fully completed Review collected by and hosted on G2.com.

Kudzai D.
KD
Kudzai D.
Receiptionist
Small-Business (50 or fewer emp.)
"Streamlined Bookings and Membership Management That Saves Us Time"
5/5
What do you like best about ABC Glofox?

It makes class bookings, membership management, and client communication much more efficient, helping us save time and provide a better experience for our members. Review collected by and hosted on G2.com.

What do you dislike about ABC Glofox?

Just a bit of lagging,at times it takes a bit to load. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy Integration and Communication Between Trainers and Members"
4.5/5
What do you like best about ABC Glofox?

Ease of integration with staff and clients. Having an app for clients to schedule classes save us so much time from manually entering participant information. Plus having the ability for the trainer to send group message if there are any changes or if they want to encourage their group. We have had positive feedback from everyone who uses the app. Review collected by and hosted on G2.com.

What do you dislike about ABC Glofox?

The only downside that I have found is being able to change the trainer availability or block of time within an already scheduled day. Review collected by and hosted on G2.com.

BI
Bilyana I.
Small-Business (50 or fewer emp.)
"Streamlines Yoga Studio Operations With Exceptional Onboarding"
4/5
What do you like best about ABC Glofox?

I like the booking system of ABC Glofox, which makes all the classes very organized and easy to add, modify, or cancel. I also appreciate how it lets me see all participants and handle charges efficiently. Additionally, having all the client information easily accessible is a great feature for running my yoga studio. While the initial setup wasn't so easy, I found the onboarding process exceptional. Review collected by and hosted on G2.com.

What do you dislike about ABC Glofox?

There is no integration with Urban Sport. Also, there's a need for a better way of publishing workshops and events. Review collected by and hosted on G2.com.

Natasha B.
NB
Natasha B.
Small-Business (50 or fewer emp.)
"Easy Scheduling with Professional Look"
4.5/5
What do you like best about ABC Glofox?

I like how easy it is to use. It's practical for my clients. And it looks professional. The onboarding agent was really helpful and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about ABC Glofox?

I would like to have follow-up when there are new updates with the app rather than just receiving reminders. It would be nice to have a six months or a yearly review. And I would like for it to have a direct link. Review collected by and hosted on G2.com.

Anya W.
AW
Anya W.
Creative Director
Small-Business (50 or fewer emp.)
"GloFox platform failure - AVOID"
0/5
What do you like best about ABC Glofox?

There was nothing positive about the GloFox experience. Review collected by and hosted on G2.com.

What do you dislike about ABC Glofox?

The GloFox platform experienced a catastrophic failure in which we could accept payments from members for 25 DAYS. Review collected by and hosted on G2.com.

Todd R.
TR
Todd R.
"Effortless Management for Fitness Studios"
5/5
What do you like best about ABC Glofox?

I like the branded app and ease of billing features in ABC Glofox. I don't have to worry about running payments or chasing down clients because Glofox does it for me. The integration with MailChimp is extremely easy to set up, and all my leads flow directly into Glofox. The initial setup was very easy, making the transition smooth. Review collected by and hosted on G2.com.

What do you dislike about ABC Glofox?

Sometimes their in-person customer service is tough to reach. Review collected by and hosted on G2.com.

Tobias C.
TC
Tobias C.
"Seamless Gym Management with Top-Notch Support"
5/5
What do you like best about ABC Glofox?

I like that ABC Glofox is easy to use. The support staff has been great, including onboarding and backend support. The software and site management are easy and intuitive. It's great and streamlined for getting all of my customer billing information exported over and for setting up new memberships. The website and the app were pretty seamless. Review collected by and hosted on G2.com.

What do you dislike about ABC Glofox?

I don't have any complaints so far, but I would like to eventually see integrated access control instead of having to use a third party. Review collected by and hosted on G2.com.