Using the product for managing after hours and overflow calls, this reviewer finds it effective for improving customer engagement and team efficiency. They note that sharing best practices from similar businesses would help optimize the voice agent.
View Full ReviewSupermove Reviews (5)
Supermove Reviews (5)
Supermove has made a tremendous impact on Square Cow Moovers. We can't operate our business without it. Operationally, the software is the best we've used. It makes their interactions with our clients smooth and efficient. The ease of use in booking moves has increased our productivity within our sales center allowing us to reduce call times and missed calls. The Supermove Leadership & Implementation Teams went above and beyond to ensure Square Cow was ready for business on our 'go live' date. Their Support Team is top notch and always attentive to our tickets and their resolution. Review collected by and hosted on G2.com.
There isn't much to dislike about Supermove. We truly love it. If I had to identify one area of potential growth, it would be reporting. Square Cow uses data everyday to evaluate strengths and weaknesses in our business. There have been times our reporting has been inaccurate. Supermove acknowledges this is an area of focus and has recently expanded their team to specifically address and improve their reporting capabilities. Review collected by and hosted on G2.com.

The most helpful thing about Supermove is being able to keep everything within one application. The automations that are integrated in it have saved me hours per week. The customer support is beyond expectation. Implementation was a breeze and being able to edit things in real time is a game changer. Review collected by and hosted on G2.com.
I haven't found a downside to using Supermove yet. Review collected by and hosted on G2.com.

It's a watchful eye with helpful suggestions. Review collected by and hosted on G2.com.
Integrating with existing phone software. Review collected by and hosted on G2.com.

There are so many different moving CRMs to choose from, but I highly recommend Supermove! It's incredibly user-friendly, customizable, and the process from creating a customer to booking their move is very smooth. Review collected by and hosted on G2.com.
I haven't found anything I dislike about Supermove. There are so many features, such as crew schedules, revenue tracking, lead tracking, and workflow options. Supermove makes it easy to track all past and future moves. Review collected by and hosted on G2.com.
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