# Prey Reviews **Vendor:** Prey Project **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 57 ## About Prey Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices' locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security. The primary target audience for Prey includes IT departments across various sectors, including education, healthcare, and corporate environments, where device security and management are critical. Organizations that handle sensitive data or operate in regulated industries will find Prey particularly beneficial due to its compliance features. Specific use cases range from tracking lost or stolen devices to managing a diverse fleet of devices used by remote employees. The platform's capabilities extend beyond mere tracking; it offers a comprehensive approach to device security and management. One of the standout features of Prey is its asset tracking and recovery capabilities. Users can locate any device in real-time through a combination of GPS, Wi-Fi triangulation, and GeoIP technology. This functionality allows IT teams to review location history, create dynamic geofenced zones that trigger security actions, and generate actionable evidence reports. These reports can include camera shots, network data, and screenshots, providing essential support for law enforcement in recovering missing devices. This level of control not only aids in asset recovery but also enhances overall organizational security. Prey also prioritizes the protection of sensitive data and compliance with various regulations. The platform enables immediate actions to prevent data breaches, such as remote file wiping, screen locks, and device alarms. With SOC 2 certification and alignment with GDPR and HIPAA/FERPA standards, Prey offers audit-ready logs and automated compliance alerts. Features like selective data retrieval further ensure that organizations can maintain compliance without the risk of data exposure, making it an invaluable tool for businesses that require stringent data protection measures. Finally, Prey simplifies fleet management through a user-friendly dashboard that allows IT teams to manage their entire device fleet efficiently. Administrators can easily assign devices to employees, group them by usage or location, and monitor hardware changes. This streamlined approach reduces operational overhead, facilitating off-boarding processes and loaner device programs. By consolidating device management into a single platform, Prey enhances productivity and operational efficiency for IT teams, making it a vital component of modern device management strategies. ## Prey Pros & Cons **What users like:** - Users rave about the **instant tracking** capabilities of Prey, ensuring quick recovery of lost or stolen devices. (6 reviews) - Users value the **accurate device tracking** of Prey, enhancing their ability to locate and monitor devices effectively. (5 reviews) - Users value the **instant device location tracking** of Prey, enabling quick recovery and monitoring of multiple devices. (5 reviews) - Users value the **ease of use** of Prey, finding its interface straightforward for efficient device management and recovery. (4 reviews) - Users value the **improved search capabilities** of Prey, allowing efficient device tracking and organization. (3 reviews) - Easy Access (3 reviews) - Features (3 reviews) - Dashboard Usability (2 reviews) - Reliability (2 reviews) - Users value the **easy setup and daily utility** of Prey for effective remote management and device tracking. (2 reviews) **What users dislike:** - Users face **connection issues** with Prey, making it harder to locate devices without an active internet connection. (2 reviews) - Users note that **improvement is needed** in tracking features, especially when devices lack internet connectivity. (2 reviews) - Users are frustrated by the **lack of remote access** as tracking features require an active internet connection to function. (2 reviews) - Users struggle with **remote access issues** as locating devices offline proves to be a significant challenge. (2 reviews) - Users experience **update issues** with Prey, complicating recovery efforts when devices are offline or not updating. (2 reviews) - Users experience **delays** in recovery since tracking tools rely on the lost device connecting to the internet. (1 reviews) - Users find the **update process cumbersome** , requiring manual downloads and installations for each device through the website. (1 reviews) - Users face **device management issues** with Prey, struggling with cumbersome updates and reduced communication with servers. (1 reviews) - Difficult Setup (1 reviews) - Users struggle with **feature deficiencies** in Prey, including reliance on internet connectivity and complicated setup for tracking. (1 reviews) ## Prey Reviews ### 1. PREY excellent tool for the mobile teams of our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Alex P. | Unitat de Sistemes i Operacions en Tecnologies de la Informació, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Prey?** The interface is very clean and intuitive from the first moment. As for inventory management and security, it meets all the necessary requirements without complications. But what truly makes the difference is the human team behind it: the support is excellent and, when you suggest a meaningful improvement, they really listen to you and end up implementing it in future updates. **What do you dislike about Prey?** I have nothing negative to point out; with the provider, all the issues raised have been resolved satisfactorily. **What problems is Prey solving and how is that benefiting you?** The product has helped us meet our geolocation needs, control the equipment, and improve security in its management. ### 2. Essential Asset Tracking and Security Features **Rating:** 5.0/5.0 stars **Reviewed by:** Avery M. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Prey?** Tracking an asset location; From a security point these features such as track, lock, wipe and disable an asset are essential with mobile devices. **What do you dislike about Prey?** The interface is good, but it could be better. **What problems is Prey solving and how is that benefiting you?** We had an issue with tracking assets, and sometimes devices being stolen or not returned when an employee leaves. We also do a loaner program on assets, and we really like the feature of setting up an auto lock on the device when the asset is supposed to be turned back in. ### 3. PreyProject Tracks, Protects, and Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** It a. | i.t. Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Prey?** Multi-Device Protection – You can track laptops, phones, and tablets all under one account. Cross-Platform Support – Works on Windows, macOS, Linux, Android, and iOS. Location Tracking – Pinpoints lost/stolen devices with GPS, Wi-Fi triangulation, and even nearby networks. Theft Recovery Tools – Lets you trigger alarms, lock devices, and even capture photos of whoever has it. Data Protection – You can wipe sensitive files remotely to protect your privacy. Easy Dashboard – Clean, web-based control panel for managing multiple devices. Open Source Roots – Originally started as an open-source project, making it community-trusted. Affordable Plans – Compared to competitors, Prey offers strong features at a lower cost. Proven Success Stories – Documented recoveries of stolen laptops and phones thanks to Prey. **What do you dislike about Prey?** One drawback of PreyProject is that its recovery and tracking tools only work once the lost device connects to the internet. Until then, the system can’t update the device’s location or send commands, which can cause delays if the thief keeps the device offline. **What problems is Prey solving and how is that benefiting you?** PreyProject has been incredibly useful for me in situations where I needed to secure my devices quickly. I’ve been able to remotely lock a computer that was reported lost, as well as lock down a device that shouldn’t have been accessed in the first place. Having that level of control gave me peace of mind knowing that my data stayed protected. ### 4. Prey has assisted us in monitoring our computers that are on both short-term and long-term loan. **Rating:** 5.0/5.0 stars **Reviewed by:** Debra F. | Technology Support Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Prey?** Search capabilities have significantly improved since 2020, enabling us to efficiently locate a device or the individual assigned to it. Additionally, I appreciate the feature that allows us to assign tags to a group of devices based on department or other relevant criteria. **What do you dislike about Prey?** The only potential concern to note is that improvements are most evident when a device is not receiving Prey updates. This situation can complicate matters, as the device may no longer be communicating with Prey servers. Consequently, it becomes more challenging for us to locate or lock a specific device when needed. **What problems is Prey solving and how is that benefiting you?** As previously noted, the Prey update software does not reach all devices. However, I have observed some improvements. Regrettably, I am uncertain whether these devices are recoverable. Additionally, human error on our part may have contributed if procedures were not followed thoroughly. ### 5. A missing phone was found **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2025 **What do you like best about Prey?** Using a dashboard, you can track the location of all organizational phones while maintaining the privacy of every device **What do you dislike about Prey?** One thing I dislike about Prey is that its tracking features depend heavily on an active internet connection, which makes it difficult to locate a device when it is offline. The setup process can also be a bit complicated for new users, and continuous tracking may raise privacy concerns among staff members. **What problems is Prey solving and how is that benefiting you?** Prey helps solve the problem of lost or stolen organizational devices by providing real-time tracking, remote locking, and location alerts through a centralized dashboard. It protects sensitive data, ensures accountability, and supports efficient asset management across multiple users. For me and my organization, it provides quick recovery of missing phones, safeguards confidential information, reduces replacement costs, and gives peace of mind knowing all devices are secure and accounted for. ### 6. User-Friendly GUI That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad A. | IT Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Prey?** I like the User Friendly GUI of the Prey Dashboard. **What do you dislike about Prey?** There is a Lack of Mac OS Features in Prey. **What problems is Prey solving and how is that benefiting you?** Security of Devices ### 7. Accurate Device Tracking That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Nikko L. | I.T. Technician 2, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Prey?** Accurate for tracking the device and monitoring them. **What do you dislike about Prey?** Nothing the software was really great to use, just perfect and easy to use. **What problems is Prey solving and how is that benefiting you?** Prey gave us tracking devices going out the network and monitoring them. We been almost 10 years using preyproject. It never let us down. Happy customer since then. We use ours in Education K-12 ### 8. Instant Device Location and Check-In History That Helps Recover "Lost" Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Prey?** We may use Intune, yet adding location services on that, it takes forever by the time the device is located. With Prey, it is instantly and we also get the history of past check-in. We have recovered "lost" devices with Prey **What do you dislike about Prey?** Only little irk is the portal. Wish it could show more devices. Not a game changer though. **What problems is Prey solving and how is that benefiting you?** Recovering devices! Had a user that stated he turned it in. Showing him his picture of him using it, what he was doing and at his home address. We got that back real fast ### 9. Geofences and Automations Offer Unmatched Control **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Prey?** Geofences and automations provide control over system locking and other functions as well. **What do you dislike about Prey?** Currently I have not encountered any downsides currently identified. **What problems is Prey solving and how is that benefiting you?** Theft of devices, telling which devices are active or not, Dashboard very useful information. ### 10. Excellent control of devices, still waiting for more improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Prey?** the control of the devices and the tools currently available **What do you dislike about Prey?** I would like it to have more options, I know you are working on improvements. **What problems is Prey solving and how is that benefiting you?** in controlling the equipment when they are lost or the control when there is staff rotation or equipment loan ### 11. Easy to use, excellent performance and peace of mind **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Prey?** the whole experience is simple, easy install on devices, the user interface is a breeze, tracking devices is quick and easy, it's all very simple and effective. **What do you dislike about Prey?** very little to complain about, your device needs a signal, but that's a technical issue nothing to do with Prey itself. **What problems is Prey solving and how is that benefiting you?** tracking mobile device workforce, providing security and peace of mind. ### 12. Prey to track your devices **Rating:** 5.0/5.0 stars **Reviewed by:** Danny W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Prey?** The ability to track my devices no matter where they are. **What do you dislike about Prey?** I've not found any downsides to using Prey. **What problems is Prey solving and how is that benefiting you?** Prey allows us to track our devices no matter where they are in the world. If we have a device stolen we have the ability to track it, disable it and find it. ### 13. Gives me peace of mind at an affordable price **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe W. | Content Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Prey?** I was traveling abroad with my laptop and was concerned about tracking it if it got stolen. I thought the software would be complicated and costly, but Prey was simple to set up, easy to use, and very affordable. I spoke with a representative over the phone about my needs; they didn't try to upsell me at all. They recommended the subscription I needed - the most affordable one - and were incredibly helpful. **What do you dislike about Prey?** I honestly can't think of any. There's a lot of features on Prey and I only use the most basic ones though **What problems is Prey solving and how is that benefiting you?** Prey provides peace of mind regarding laptop security during travel, ensuring quick and efficient tracking in the event of theft. ### 14. Good device tracker and protection software with some RMM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Prey?** Really easy to setup and use, we use it almost everyday to remotely restore PCs. Helps a lot with remote management OS support for majors distributions. Great Customer support **What do you dislike about Prey?** Lacking common RMM features but workng towars it. **What problems is Prey solving and how is that benefiting you?** As a 1 man shop for a company thatś WFA across several countries it has helped me and our organization to keep track and secure our devices and information with little asistance from our users. Being able to provide unattended installers has been a huge plus. ### 15. What a life-saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Prey?** Being able to keep track of our devices is critical. Example: I was able to retrieve a phone left on a pharmacy counter in Hong Kong.. before we left the city. **What do you dislike about Prey?** The update process is cumbersome.. one has to go to their website and manually download new versions and install for each device. **What problems is Prey solving and how is that benefiting you?** Recovering lost devices, and "just in case" we have to deal with theft. ### 16. Prey works for my company! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian L. | I.T. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Prey?** There are a number of things to like about Prey. Ease of use Intuitive interface Email alerts Attractive pricing I've used Prey professionally and personally for a number of years and have never been disappointed. I've used it to recover company assets or as evidence of wrongdoing. I've used it to monitor whereabouts of drivers. I've used it to recover my daughter's stolen laptop. **What do you dislike about Prey?** I've used Prey for a number of years and I honestly do not have a downside. I've never had trouble using the program; it's always been rock solid in performance. **What problems is Prey solving and how is that benefiting you?** We have a maintenance garage which services our truck fleet. Due to the diagnostic software requirements, the laptops could not be placed onto our domain to be monitored. I installed an instance of Prey on each one. Only one laptop went missing and was quickly discovered at one of the techs home. Now everyone knows the devices are being "tracked". ### 17. Recovering lost/stolen/missing equipment **Rating:** 5.0/5.0 stars **Reviewed by:** Phil H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Prey?** I've used Prey to successfully recover lost and stolen equipment on two instances. A former employee falsely claimed to have returned his company laptop. We were able to geolocate it to his home and send him timestamped photos of him still using it in his living room. He was told to bring it over within the hour or hand it to the police when they arrived. He wisely chose to return it. In a second instance, an employee returned home from an extended business trip to find her laptop missing. We were able to place its last location in an airport terminal, and she remembered using it at a cafe while waiting for a flight. And fortunately had a credit card receipt with the name of the cafe. We reached out to the manager, who had the laptop and promised to hold it for her. When the employee returned to that city a few weeks later, she was able to retrieve the laptop, and was delighted to have it back. In both cases, this was extremely easy to do. I use Prey myself and recommend it for my business clients. (I'm an IT consultant) **What do you dislike about Prey?** I don't think this is Prey's fault, but the accuracy of the geolocation information is highly variable. Sometimes its spot on, but in some cases, its thrown off by bad info from the ISP, or perhaps misinterpreted due to the use of a VPN **What problems is Prey solving and how is that benefiting you?** It helps is locate and recovery missing/lost/stolen equipment, and if necessary remotely erase sensitive information from devices that cannot be recovered. ### 18. Set it and forget it device security **Rating:** 5.0/5.0 stars **Reviewed by:** Tim P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Prey?** Quick to setup and easy to use. Makes my employees feel like they can take the devices home and if something happens we can recover it quickly. It adds a level of security that just lets me sleep at night. I get notifications all the time from google about strange logins (we do a lot on vpns and people go on vacation/visit friends etc) it's nice to cross reference it with the gear and know that someone is indeed logging in and I can ask my employees if everything is ok. **What do you dislike about Prey?** Sometimes it's not the best when I reformat systems. Sometimes we give systems to interns / lend out to developers and for some reason or another we need to format the systems. When we do that the mac address is still in there but it kinda freaks out the system. So I have to add the new one then delete the old one and it takes time to update. ALSO I would LOVE to have a linux version for our servers. We have some that we lend to show, shoots, or go on lease for clients and I want to be able to put prey on so I can control what they do / and take the equiptment. It would also be nice to have a team breakdown. For example our dev phones pretty much stay in office so if I could fence them it would be good and the same with our current windows servers at the datacenter. If they move I need to know like NOW. **What problems is Prey solving and how is that benefiting you?** Security in a ton of different ways, everything from asset recovery to data security. It's nice to know if a device goes rogue I can just wipe it and let the police recover them later. Our IP is worth worlds more than a phone or laptop. ### 19. Great software for keeping track of machines and giving peace of mind. **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan W. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Prey?** I love the ability to track our devices. We have users in a couple different states that I can't manage in person. Having Prey installed on them helps me know that they are safe should they be stolen. **What do you dislike about Prey?** Honestly the only complaint I have is that the installation and uninstall process bugs out sometimes and fails. Or the software fails to update and gets disconnected from the servers (Very rare and possbly limited to our environment). Not a big deal as I have other management software to resolve it but I would like it to be a little more stable in that regard. **What problems is Prey solving and how is that benefiting you?** It is keeping track of our devices physical location and allows me to lock them down or wipe them if needed. The ability to mark the device missing and get constant reports when it is onlline is very helpful in determining what I need to do next. ### 20. This is a very pleasant software solution for our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Darrick J. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Prey?** The ease of use and security of this software is excellent. We were able to track down a tablet that was accidentally left at an airport. It really helps with our travelling sales team to be able to find lost items. Fortunately, we have not had to track a stolen device down but it really is comprehensive. **What do you dislike about Prey?** I don't really have anything negative to say about prey. They have done wonders for our company and the customer support is great. It was really easy to integrate our mobile devices to prey and so easy to implement. This was a solution of necessity and we use it frequently. **What problems is Prey solving and how is that benefiting you?** We use prey to track mobile devices when they leave our property. ### 21. Easy to use and it just works **Rating:** 5.0/5.0 stars **Reviewed by:** Jasper T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Prey?** I like that Prey simply works. Simple little install and then I can see all my devices in the dashboard. None of the long installers with a bunch of questions. I like that the support team is responsive. **What do you dislike about Prey?** My only real complaint so far is the billing. If monthly billing were available then I'd be a happy camper. **What problems is Prey solving and how is that benefiting you?** We have about 30 company laptops that get loaned out to the team and there was a time when someone left the company and took the laptop with them. Unfortunately even with an agreement in place, the company did not want to spend additional time and money to recover the laptop. I started putting Prey on all the laptops so I can see where they are on a map and even remote lock the device. It's a nice peace of mind. ### 22. Great program for tracking and inventory of IT assests. **Rating:** 5.0/5.0 stars **Reviewed by:** Erik G. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Prey?** The ability to locate IT assets in a multi-platform envireonment as we have Apple and Windows assets. And the ability to lock a device if it becomes lost, stolen or the individual says they can't bring the assets back. **What do you dislike about Prey?** It does not have a remote desktop function. It would be great if it had a feature similar to TeamViewer so you had all functionality in one platform. **What problems is Prey solving and how is that benefiting you?** Items go missing every year and we now have the ability to track monthly to ensure whern annual inventory arrives where the item has been the past year. And where it may currently reside in the building or in the wild. ### 23. Very useful, cheap and non intrussive software. **Rating:** 5.0/5.0 stars **Reviewed by:** Jose L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Prey?** The most likely is the easy of use, with automated installers, but above all, the fantastic after sales contact. A human team involved to solve a little issue who has been contacting me daily to help and finally resolve the problem. Also the commercial dept has adapted its rates to our company users. I only have to mail to Valentia asking for a new license and she activates it instantly. **What do you dislike about Prey?** some of the new features are not implemented fully tested. Interface has changed recently and is not friendly as the old one. **What problems is Prey solving and how is that benefiting you?** Makes me be sure that our devices are located and data secure ### 24. Prey keeps our devices safe, secure, and trackable! **Rating:** 4.5/5.0 stars **Reviewed by:** Bruce A. S. | Adjunct Professor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Prey?** Prey allows us to know what is happening with our mobile devices in one web interface - and find the when we need to. The cost is great for a small company like ours. **What do you dislike about Prey?** Because it is a software layer, it is possible to bypass it if someone knows it is there, and knows what to do. But it isn't easy, and we still know when/where it happens. **What problems is Prey solving and how is that benefiting you?** It helps us track the locations of the equipment quickly and easily at a low cost per device. It gives us the additional benefit of knowing that our data is safe with the device wipe feature. ### 25. Easy to Deploy, Easy to Manage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Prey?** With their recent introduction of an MSP dashboard, it makes it very easy to deploy for multiple customers. Managing each client is a breeze, and the software works exactly as expected. **What do you dislike about Prey?** This product by nature can cause false-positives in your deployed AV/EDR solution (particularly EDR). **What problems is Prey solving and how is that benefiting you?** Prey is helping us to better secure clients who operate with a primarly remote workforce. In the case of stolen or lost devices, we can quickly and seamlessly locate them for tracking, as well as wipe them so that no confidential information is at risk. ### 26. The best product for tracking, remote wipe, and factory reset of managed devices. **Rating:** 4.5/5.0 stars **Reviewed by:** Mel A. | Owner of an IT/IS consulting service and primary worker., Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Prey?** The best feature is the ability to "factory reset" a Windows PC. I have never been able to initiate the process for a client remotely before finding Prey. So far, it has worked flawlessly, making my job so much easier! **What do you dislike about Prey?** If I have to nitpick the product, I did experience a bit of a learning curve on the user interface. However, this is to be expected and was quickly overcome with practice. **What problems is Prey solving and how is that benefiting you?** It is the most accessible stand-alone product for managing and tracking a device and its data. It provides an entry-level option for clients that do not have products that include some of these features in a larger package. This minimizes per device cost for these clients. ### 27. Prey helped us recover stolen laptops **Rating:** 5.0/5.0 stars **Reviewed by:** Hamza C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Prey?** As an MSP, the portal gives us the options to manage separate customer accounts with ease. For further privacy for the user, the system allows us to only track devices at the time when declared lost or stolen. **What do you dislike about Prey?** Can't manage iOS mobile devices with Prey without having the tool hidden from the screen. **What problems is Prey solving and how is that benefiting you?** Ability to track devices when lost or stolen and delete data to avoid any loss of information. ### 28. An affordable way to track and protect your devices **Rating:** 4.0/5.0 stars **Reviewed by:** Bhairav P. | Managing Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Prey?** Easy to implement, lots of details on the devices being protected and a simple dashboard that we can use to find and manage our devices **What do you dislike about Prey?** Working with Macs can be a bit tricky and during installation if there are issues the error messages aren't too descriptive **What problems is Prey solving and how is that benefiting you?** Protecting devices in case of theft, ensuring that the laptops are where they should b ### 29. GPS Tracking made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Tara N. | HelpDesk, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Prey?** PREY makes it easy to add (and remove) computers, tablets, mobile devices, etc to their MSP portal. It helps us keep our clients devices safe, and if needed help them wipe clean in emergency situations! Peace of mind for everyone. **What do you dislike about Prey?** N/A We are very happy with PREY and their customer support when we need to reach out to them. **What problems is Prey solving and how is that benefiting you?** None at this time. ### 30. Reliable tracking software **Rating:** 5.0/5.0 stars **Reviewed by:** Delenor W. | Technical Account Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Prey?** Software is very easy to deploy and setup. The interface is very user friendly. **What do you dislike about Prey?** THere is nothing I dislike at this time with their software. **What problems is Prey solving and how is that benefiting you?** This product allow for us to track devices that may go misssing. We are able to see point to point infomation abou the deivce which will allows us to recovery the device. ### 31. Fast, up to date information at hand. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Prey?** It is good to be able to see important information easily. **What do you dislike about Prey?** It would be good to have an archive area, for devices that have been removed from the account, with basic information like dates and device name. Also, the dates need to be fixed on your portal. I see things like 3nd April (should be 3rd), or 4st of March (should be 4th). **What problems is Prey solving and how is that benefiting you?** It is helping us to keep track of devices, and lock them with messages to get them returned to us, the percentage of returns has increased using this platform. ### 32. Prey has worked well for my company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Prey?** The Prey client is easy to install/update and works very reliably compared to other management systems we work with. Tech support has been responsive to questions. **What do you dislike about Prey?** Occasionally we need to manually reinstall Prey Project when it has trouble updating itself. **What problems is Prey solving and how is that benefiting you?** Prey collects useful information from the computers in its system and reliably locates them when they are online. ### 33. IT tech **Rating:** 5.0/5.0 stars **Reviewed by:** Sam M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Prey?** It helps us determine laptop names and locations...very valuable. **What do you dislike about Prey?** Reall there is nothing. Maybe a touch faster. **What problems is Prey solving and how is that benefiting you?** Name and location. ### 34. Great tool for securing your devices **Rating:** 5.0/5.0 stars **Reviewed by:** Don H. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Prey?** Prey is easy to use. The interface is user friendly and it just works. The team is always open to suggestions and will work to implement features that are recommended. **What do you dislike about Prey?** it could use a few more features that the other players use such as integration with your PSA for billing if customers. **What problems is Prey solving and how is that benefiting you?** The ability to easily lockdown, monitor and location lost or missing devices across different platforms and systems. ### 35. Strong Customer Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Prey?** Easy access to the Portal. Staff even with the time difference are very responsive. **What do you dislike about Prey?** I have not had a down side or negative experience in my almost 5 years of having to engage with Prey. **What problems is Prey solving and how is that benefiting you?** Keeps our laptops safe. In the event one is loss we can wipe it, encrypt it, etc. Our Senior Engineers like the product. ### 36. We have a very limited usage of the utility **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Prey?** Automatic alerts and digest sent for monitored devices **What do you dislike about Prey?** limited visibility into the endpoint beyond prebuilt monitoring **What problems is Prey solving and how is that benefiting you?** not seeing an add value at this time **Official Response from Rafael Olavarrieta:** > Thank you for your honest review! All feedback pushes us forward to build a better product. I believe it could be useful for you to meet with our Customer Success team and discuss your specific use case to see if we can help you make the most out of Prey. If this sounds good, please contact us at support@preyproject.com and our team will reach out to you as soon as possible. Thanks! ### 37. Quality Reliability and Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sara D. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Prey?** What I appreciate most is the consistently to meet our needs. **What do you dislike about Prey?** None that we are aware of, We look forward to seeing how Prey will continue to evolve and enhance their services. **What problems is Prey solving and how is that benefiting you?** Prey is help us maintain the security of our devices. Mainly Mobile phones. ### 38. Been with Prey since they were a tiny startup, happy to see them evolve into a superb product. **Rating:** 5.0/5.0 stars **Reviewed by:** Philip D. | Director Of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Prey?** Installation is quick and easy, agent does not hog resources or interfere with the device. Very discreet. Alerts and warnings have saved us from losing a few laptops. Great value for money. **What do you dislike about Prey?** Had a couple of incidents where the geo location was off or ineffective. I would like it if adding and removing licenses was an easier process and could be done directly from the portal. **Recommendations to others considering Prey:** Protect your mobile devices with Prey, it will help you control your inventory and is a fantastic loss prevention solution. Works silently in the background, users don't even know it is there until they need to. **What problems is Prey solving and how is that benefiting you?** Asset management, loss prevention, inventory control, onboarding and offboarding. It is a great complement to our IT management suite. Very affordable compared to other similar solutions. ### 39. One stop shop for device security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Prey?** Ease of use. Covers all device types and laptops in one solution. Low monthly payment. Gives you all the tools to manage and secure lost devices. **What do you dislike about Prey?** Takes a whie for location updates to come through. **What problems is Prey solving and how is that benefiting you?** Keeping track of all our devices and having one central location to manage and locate them. ### 40. Security for Remote Users Simplified **Rating:** 4.0/5.0 stars **Reviewed by:** Chris D. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Prey?** The granular control prey offers for remote assets is incredible. The ability to locate, lock, recover or wipe a protected device brings some peace of mind in such a climate. The increase of remote users due to the pandemic has tested every industry. With Prey, security of our loaned / remote devices brings certainty in uncertain times. **What do you dislike about Prey?** This is a tough question as I have not experienced a situation that I have found Prey to be lacking in. Their support is phenomenal, Fabián Núñez responds quickly to every inquiry I have made within an hour. This blew me away as my questions have always been made via email. **Recommendations to others considering Prey:** If you do not have mobile device management or are considering a platform, Prey is the right choice. The management console is well thought out and easy to use. Installation can be scripted and automated quickly in a windows environment. **What problems is Prey solving and how is that benefiting you?** Prey helps to protect are mobile assets not just from theft but also insider threats associated with users. Protecting data and current configuration of the system from user interaction/intervention is a featured we utilizes in the event an employee leaves the company. We are able to lock the device as soon as we are notified of such a situation. ### 41. Works as intended, I would like to see some additional possibilities though **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2021 **What do you like best about Prey?** The ability to track and monitor our machines **What do you dislike about Prey?** We would like to see a discount when adding more and more licenses. We are up to 50 licences now and are still paying the same prize per license. Also a complimentary license would be appreciated for personal usefrom my part, I directed our company towards Prey. **Recommendations to others considering Prey:** Use it, it works just great and is easy to install... **What problems is Prey solving and how is that benefiting you?** We are leasing MacBooks to customers and we now have the ability to keep control of the MacBooks and track their whereabouts when they get stolen. ### 42. Prey software **Rating:** 4.5/5.0 stars **Reviewed by:** Jeffrey P. | Business Partner-System Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2021 **What do you like best about Prey?** The prey dashboard is excellent and easy to use **What do you dislike about Prey?** There is nothing to dislike about prey and for non profit the pricing is very good **Recommendations to others considering Prey:** Give prey a try **What problems is Prey solving and how is that benefiting you?** No problems For a non profit it gave us the ability to manage our mobile devices and achieve ISO27001 ### 43. A product that works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Prey?** it's light weight, easy to install on devices and just plain works. I'm able to organize my devices, see additional information about my devices. Support is responsive for the software. We had a scenario that needed to find a device and as soon as it came online I was notified even after being missing from months! **What do you dislike about Prey?** I wish I could add more licenses on the fly and bill me instead of requesting and waiting. **Recommendations to others considering Prey:** If you want to track devices that are online, this is the way to go it actually works. **What problems is Prey solving and how is that benefiting you?** Being able to track devices that go missing. ### 44. Great program to control and track inventory. **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick H. | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2020 **What do you like best about Prey?** The ability to track our hardware across multiple platforms. **What do you dislike about Prey?** The dashboard can be slow at times and sorting can be difficult. **Recommendations to others considering Prey:** You can test Prey out with a free personal account before you commit to a purchased account. **What problems is Prey solving and how is that benefiting you?** We track over 1500 devices that are being loaned out to faculty, staff and students. ### 45. The best among 'Find my device' softwares **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2020 **What do you like best about Prey?** Very easy to install & setup Modern & Sleek layout Lightweight application - uses minimal resources Discreet operation with minimum presence or notification Geo-track & manage all your devices from one dashboard Forever free plan available for personal use Reliable software Affordable pricing for premium plans Instant notification and alert in case of device leaving 'secure zone' Remote memory wipe feature in case your device is compromised **What do you dislike about Prey?** For the premium Personal plan number of devices for is limited to 3, as having multiple devices is norm now it should be increased to at the very least 5 Compatibility issues with some older versions of Android operating system **Recommendations to others considering Prey:** Data Theft has become an important concern in today's digital age, Prey provides protection against any form of data theft from your devices. Its an essential tool to secure your devices and even provides a really good free plan to try it out. It provides us a single simplified endpoint to view all our devices, their location and their security status. **What problems is Prey solving and how is that benefiting you?** Prey is an efficient and powerful protection utility and acts as a safety net for all your devices. Its discreet way of operation, ease of use and multiple useful features make it a much better option than the default apps that come preinstalled on mobiles. It has ensured a peace of mind that the sensitive data on my devices is safe. ### 46. Excelent utility with brilliant customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Peter C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Prey?** Knowing the equipment is safe and traceable **What do you dislike about Prey?** Users think you’re spying and/or mistrusting tem. **Recommendations to others considering Prey:** Get it. Use it. You won’t be disapointed. **What problems is Prey solving and how is that benefiting you?** Ensuring the security of equipment that is used by sort term employees. Able to track and trace misuse or misappropriation. ### 47. agile, efficient and powerful to maintain effective protection. **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2020 **What do you like best about Prey?** : It is a great super effective tool to keep relevant data and information in a safe and secure way, thus avoiding information theft. Also I like that you get a quick notice if any device is disconnected or something similar, it is very useful, it is dynamic and easy to install. **What do you dislike about Prey?** : It is a very effective tool, but during one of its updates it stopped working and was disconnected from the devices and the information contained in the tool was momentarily lost, but after the update was effectively finished, the information was recovered. **What problems is Prey solving and how is that benefiting you?** It is an extremely effective tool, since it allows you to safeguard all the relevant and important information of the company and the work team. Keeping the information safe. ### 48. Very Good Software package for tracking equipment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2020 **What do you like best about Prey?** The price and ease of install is great. It is also easy to manage. **What do you dislike about Prey?** That you can uninstall the software form the PC. **Recommendations to others considering Prey:** If you are looking for a cheap and easy solution to track your company PCs, laptops, and phones, this works. The only downside is that you can uninstall the software if you are technical enough. **What problems is Prey solving and how is that benefiting you?** We are trackign the location of our company PCs and setting geofences to set off alerts if a PC leaves our facility. ### 49. Best anti-theft software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Prey?** The ability to track and see (who is using) missing device. **What do you dislike about Prey?** If you are managing a large fleet of equipment, the database can be messy sometimes. **Recommendations to others considering Prey:** not that I. know **What problems is Prey solving and how is that benefiting you?** Theft case. We notice that theft case have reduced. ### 50. Simple and Lightweight **Rating:** 5.0/5.0 stars **Reviewed by:** CPA-Enock N. | Sr. Associate, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2019 **What do you like best about Prey?** Prey is intuitive, easy to use and easy to install. We use Prey on our firm's devices, especially laptops. This is because we tend to go on numerous external assignments and considering the nature of our work where too much confidential information is involved it is our duty to secure our devices such that in the event that they are stolen we can easily track them, this is where Prey has been really handy. With Prey we are able to know the exact location of our devices and if they are compromised we can delete all the files remotely. **What do you dislike about Prey?** We haven't found anything to complain about. Prey has met our requirements and it has been very useful. **Recommendations to others considering Prey:** I recommend Prey because it is a simple tracking tool yet packed with powerful features. It also runs in the background making it unnoticeable and it doesn't use much power. **What problems is Prey solving and how is that benefiting you?** We've been able to recover a number of our devices with the help of Prey in process rescuing some very valuable and confidential files. ## Prey Discussions - [How do you use prey app?](https://www.g2.com/discussions/how-do-you-use-prey-app) - [What is Android prey?](https://www.g2.com/discussions/what-is-android-prey) - [What is prey computer?](https://www.g2.com/discussions/what-is-prey-computer) - [What is Prey software used for?](https://www.g2.com/discussions/what-is-prey-software-used-for) - [View Prey pricing details and edition comparison](https://www.g2.com/products/prey/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+07%3A14%3A30+-0500&secure%5Bsession_id%5D=d8a3b449-8845-48d1-931b-97b156539f3f&secure%5Btoken%5D=976285700d1b6626aedbf79d6c5023e44df8a76a999eb585bee17ba6e44c9e74&format=llm_user) ## Prey Integrations - [Android](https://www.g2.com/products/android/reviews) - [Apple](https://www.g2.com/products/apple/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Chrome OS](https://www.g2.com/products/chrome-os/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) ## Prey Features **Asset Inventory** - Hardware Asset Inventory **Generative AI** - AI Text Summarization **Compliance** - Multi-Factor Authentication - Access Management **Compliance** - Access Management - Sensitive Data Compliance **System Control** - Device Control **Generative AI** - AI Text Generation - AI Text Generation **Administration** - API / integrations **Operating System** - Multi-Systems Support - Apple Support - Android Support **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Protection** - Data Encryption - Data Transport - Mobile VPN - Backup - Attacks **Security Management** - Compliance **Management** - Usage Information **Security ** - Multi-Factor Authentication - Data Transport - Security Tools **Security** - Remote Wipe - Security **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Integrations ## Top Prey Alternatives - [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) - 4.6/5.0 (400 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,268 reviews) - [Iru](https://www.g2.com/products/iru/reviews) - 4.7/5.0 (798 reviews)