# Perfecto Reviews **Vendor:** Perforce **Category:** [Mobile App Testing Software](https://www.g2.com/categories/mobile-app-testing) **Average Rating:** 4.4/5.0 **Total Reviews:** 95 ## About Perfecto Perfecto by Perforce is the web and mobile app testing platform most trusted in the industry. Patchwork testing strategies are a thing of the past because with Perfecto, users enjoy a seamless, end-to-end testing experience from anywhere in the world. Leverage the enterprise-grade cloud to test on real devices, virtual devices, or a combination of both — whichever suits your needs best. Bug detection is faster than ever and allows users to detect and fix much earlier in the cycle. Perfecto’s robust smart reporting features help identify issues quickly through test failure analysis and false-negative filtering. Automate testing from your CI and synch all your reporting in one place. Fix defects quickly with the industry’s most comprehensive rich test artifacts. Network virtualization and user simulation let you test like your users and reduce the chance of escaped defects. Extend test coverage and fully integrate with your entire toolchain. Continuous testing has never been more achievable thanks to Perfecto’s unmatched advanced capabilities, including BDD & codeless automation, parallel test executions & bursting capabilities, open integrations with leading DevOps tools and automation frameworks, CI dashboards, heatmaps, rich artifacts collection, and ML-driven test analytics. Revolutionize your testing strategy and find out why more than half of Fortune 500 companies trust Perfecto as their testing partner. 99.9% uptime means better testing, time and money saved, and a superior app as the end result. For more information or to start a 14-day free trial, visit www.perfecto.io. ## Perfecto Pros & Cons **What users like:** - Users value the **seamless automation compatibility** of Perfecto, enhancing testing efficiency across various platforms. (1 reviews) - Users value the **automation support** of Perfecto, seamlessly integrating with test frameworks for improved testing efficiency. (1 reviews) - Users value the **bug detection capabilities** of Perfecto, enhancing their ability to identify issues quickly across devices. (1 reviews) - Users value the **seamless connectivity** of Perfecto, enabling efficient automation across diverse devices and frameworks. (1 reviews) - Users value the **wide range of real and virtual devices** offered by Perfecto for comprehensive testing across platforms. (1 reviews) - Users value the **efficiency** of Perfecto, enabling quick learning and seamless testing across diverse devices with automation capabilities. (1 reviews) - Real Devices (1 reviews) - Users highlight the **extensive testing capabilities** of Perfecto, enabling effective testing across diverse devices and automation frameworks. (1 reviews) **What users dislike:** - Users find Perfecto to be **expensive** , especially challenging for smaller teams with tight budgets. (1 reviews) - Users experience a **learning curve** when transitioning to Perfecto, especially if familiar with other tools. (1 reviews) ## Perfecto Reviews ### 1. Implementing Perfecto for Mobile App Testing **Rating:** 3.5/5.0 stars **Reviewed by:** Tejaswini P. | Salesforce Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Perfecto?** Automation Compatibility: Perfecto integrates with popular test automation frameworks like Selenium and Appium, facilitating the automation of test scripts for increased efficiency. Device Diversity: Perfecto offers a wide range of real devices and virtual devices for testing, allowing teams to ensure their applications work across various devices and operating systems. **What do you dislike about Perfecto?** Cost: Cloud-based testing solutions, including Perfecto, can sometimes be perceived as expensive, especially for smaller teams or projects with budget constraints. Learning Curve: Transitioning to a new testing platform may involve a learning curve for teams, especially if they are accustomed to different tools or methodologies. **What problems is Perfecto solving and how is that benefiting you?** Automation Compatibility: Perfecto integrates with popular test automation frameworks like Selenium and Appium, facilitating the automation of test scripts for increased efficiency ### 2. User Friendly UI and good connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Nataraj D. | Salesforce Cloud Consultant & Automation Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Perfecto?** The availibility of devices and device upgrade with time **What do you dislike about Perfecto?** Nothing much keep up good work as always **What problems is Perfecto solving and how is that benefiting you?** Providing cloud devices available all time so that releases can happen seamlesly when QA easily provide regression and testing reports with good integration support provided. ### 3. Fast and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Perfecto?** Its easy to use. Dash board is very clean and understandable. Most of required device controls are accessible from dashboard. **What do you dislike about Perfecto?** Nohing, I have not found any thing so far. **What problems is Perfecto solving and how is that benefiting you?** We have team locate in many regions in US and sharing device is painful. Perfecto solve this problem by providing many devices which can be used from anywhere. ### 4. Good **Rating:** 3.0/5.0 stars **Reviewed by:** Ashwin S. | Digital Technology Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Perfecto?** Cool tool to use for testing everything looks great here **What do you dislike about Perfecto?** Nothing for now its a good tool to use for **What problems is Perfecto solving and how is that benefiting you?** Almost all the testing i have used in the real time work ### 5. Amazing tool for an amazing price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Perfecto?** We had been looking for a tool to test our Web application for ages, Perfecto matches perfectly with our needs. All the devices are real, so you might easily open a camera, turn on/off the WIFI. **What do you dislike about Perfecto?** I was disappointed in regular expressions during device selection, they are really unclear. And additional point I'd like to mention, you should update leading devices at least once in a year. We live in 2023 and leading ios devices are iPhone8-iPhone XR.. **What problems is Perfecto solving and how is that benefiting you?** The devices are real, so I'm able to open the camera and check that everything is fine, no black screen, no other problems. As well wide selection of android and ios devices ### 6. Excellent tool for Mobile Testing **Rating:** 4.5/5.0 stars **Reviewed by:** Panneer Selvam V. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2023 **What do you like best about Perfecto?** Perfecto is very simple and user friendly tool for Mobile Automation. Most of the Mobile App testing feature is available in Perfecto. As addon perfecto provided MAC OS Devices. So physical devices not needed for any Testing. **What do you dislike about Perfecto?** Sometimes the devices are not available and says error message. Example : Suppose if we need some IOS device with specific IOS version then we need to upgrade and after restart it gives error. **What problems is Perfecto solving and how is that benefiting you?** Its completely supportive for our Mobile automation testing. We have our full regression suite is executed by using perfecto tool. Because of this we saved around 95 % of effort during execution. ### 7. Provide best user experience while testing **Rating:** 4.5/5.0 stars **Reviewed by:** Girja K. | Assistant Manager - Product & QA, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2023 **What do you like best about Perfecto?** It Delivers flawless mobile experiance with UX Testing **What do you dislike about Perfecto?** Nothing as of now which i can point out **What problems is Perfecto solving and how is that benefiting you?** It helps us solve mobile browser testing on different platform with different browser version. ### 8. Perfecto for Mobile Testing **Rating:** 5.0/5.0 stars **Reviewed by:** vinayagan p. | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Perfecto?** Wide range of devices Different licensing choices Quick responses to customer queries Live reporting codeless automation feature Greater device availability **What do you dislike about Perfecto?** Higher license cost for private cloud to manage object tree issues. **What problems is Perfecto solving and how is that benefiting you?** Parllel execution compatibility testing at a cheaper price ### 9. Excellent Solution for Testing Mobile Apps and User experience testing **Rating:** 5.0/5.0 stars **Reviewed by:** Praveen H. | Q, Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2019 **What do you like best about Perfecto?** Perfecto Widgets to test mobile apps, latest devices available on first day after launch. Testing apps using real end user conditions. Good Reportium Feature. It uses appium/selenium beneath layer. Integration with all CI-CD tool, performance tools. There is no vendor locking. Lest effort required to migrate existing local scripts to run on cloud. **What do you dislike about Perfecto?** Sometimes there will be latency issues with devices. but its intermittent. **Recommendations to others considering Perfecto:** Highly Recommend to industry who want their app to be robust and user friendly. **What problems is Perfecto solving and how is that benefiting you?** Very easy way to locate object identifiers, this helped to build robust scripts. Achieve parallel execution on iOS and Android using single instance of appium server. Test apps with different network conditions (2G/3G/4G) and measure app response time. Test apps with cheque deposit scenario and scanning of bar codes. Validate FaceID/TouchID Authentication. ### 10. very flexible, Perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Glenford J. | Product Manager, Device Integration, Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Perfecto?** Very easy to manage from an Administrators' perspective, swapping and adding devices Great automation tools, supports many flatforms Awesome Support Team, quick resolutions **What do you dislike about Perfecto?** No monitoring for when a device is in error; whenever a device goes offline, it's the user who discovers it. **Recommendations to others considering Perfecto:** I will recommend the Perfecto Tool to any organization Simple to use and very easy to manage from an on-prem perspective. Support is great, and the management team is second to no one. **What problems is Perfecto solving and how is that benefiting you?** The ability to share devices with many different departments The ability to test Roaming without traveling to other countries The ability to give our Trusted Application Developers (Worldwide) access to pre-commercial devices that are in our Cellular footprint The ability for Customer Service Managers to perform training with their CS Reps all across the country The ability to script once and use on multiple devices across OSs The ability to monitor our Content and Services via Automated Scripts ### 11. Perfecto Is Very Useful **Rating:** 4.0/5.0 stars **Reviewed by:** ryan s. | Automation Developer Analyst Sr, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Perfecto?** I like being able to have a large amount of devices. The features I like the best are being able to watch live video and being able to search for text or images using Object Spy. **What do you dislike about Perfecto?** Runs slower than I would like. That being said, this is partly due to our framework, so we have some work to do, But still slower than I would like. Seems like making connections to services could be sped up. **Recommendations to others considering Perfecto:** Do it! It really works. Easy to use. Good for mobile testing. **What problems is Perfecto solving and how is that benefiting you?** We are solving the issue of having so many devices laying around the office for testing. This way people from anywhere can access the devices. Aditionally, we are solving the issue of people spending time to run tests manually. ### 12. Customer Satisfaction with Perfecto **Rating:** 5.0/5.0 stars **Reviewed by:** Gazala K. | Consultant - Quality Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Perfecto?** Guidance in the form of Perfecto documentation is very much useful as it is clear and precise and we consider it as first reference point. Perfecto Support as well as CSM is absolutely supportive and help expedite troubleshooting issues for minimum project work impacts. **What do you dislike about Perfecto?** The new UI of Perfecto Admin console deletes the Device Groups created when there is no device attached / configured to the same. This leads to the list of users mapped to the said device group being deleted. This is unsatisfactory as projects start with having few users then add up quite a many with time. With device/s required by Projects off and on during the project, Site Admin expected to have details of earlier bookings which is not feasible with the new UI limitation. **What problems is Perfecto solving and how is that benefiting you?** Our teams are solving issues related to Manual as well as Automation testing with Perfecto and device related issues. Benefits are seen when referring the Perfecto documentation, perfecto support assistance, intervention and sessions organised by CSM to help users with knowledge transfers and teams are quite happy with the support. ### 13. Perfecto makes automated, repetitive a breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher T. | Device Certification Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Perfecto?** The handset automation test to help check for any software faults from device makers. Furthermore, with the health travel hurdle issues, Perfecto makes testing devices in other regions much more convienent, all that is needed is to ship the handset, and everything is setup remotely for testing at your convenience. **What do you dislike about Perfecto?** Wish there was more location availability for Perfecto to make available to device testing in other regions possible. **What problems is Perfecto solving and how is that benefiting you?** With the repetitive testing needed for devices to be certified, Perfecto makes this automation an easy process. Just outline what test case is required, and the automation takes over. Example, no need to manually test making 100 calls, 500 SMSs, etc. ### 14. Perfecto Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Perfecto?** We have the ability to access multiple mobile devices shared among multiple people. These devices can be either iOS or Android. Multiple people in the organization can have access to these devices so individuals do not need to purchase their own devices for any work/testing they require. There are also shared devices in the Perfecto cloud we can also use. **What do you dislike about Perfecto?** When we encounter problems with the devices we need to write a ticket and there are times when the issue we are having does not get resolved for a while, even when all that is needed is a device reset. **What problems is Perfecto solving and how is that benefiting you?** We are able to run over 150 automated tests nightly on up to 15 devices. We also can run smoke testing on the production runs to monitor the availability of the applications for our users. This helps us find problems earlier in order to avoid the most user problems. ### 15. Perfecto is helpful for the team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Perfecto?** We are hosted at their Data Centre. Ease of use. Create tickets for swapping, investigation of issues, etc. Their support teams are one of the best I have come across. Good communication between them and us. **What do you dislike about Perfecto?** It can be pricey but that is offset by the service they provide/product they provide. **Recommendations to others considering Perfecto:** Perfecto is a great tool to meet your mobile testing needs. The support team and Customer Success Managers work hand in hand with you to ensure you get the most out of your investment. **What problems is Perfecto solving and how is that benefiting you?** Allows our offshore test team to test a wide variety of devices like they were here in the country. Automation of regression test scripts for mobile. Sharing of devices across many different teams. **Official Response from Perfecto Marketing:** > Thank you for taking the time to share your experience using Perfecto and for your valued partnership with our support team! ### 16. Mastercard Review - Deepak Shegar review for perfecto and Sarah & Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Perfecto?** Perfecto is supporting us very well for our project needs and helping us to complete our testing. Sarah and team helped us to achieve our automation using perfecto, they helped us to resolve all our queries, issues and provided the resolution quickly with great business and technical knowledge. Also, we have monthly sync up call where we discuss on utilization of perfecto devices, proactively provides different reports to analyze the usage of perfecto. Regularly connect with Sarah and team help team to know each other, get latest updates on perfecto, statistic usage of perfecto and support on queries etc. Sarah and the team keep us up to date with the latest updates, new features and deployment etc. **What do you dislike about Perfecto?** A team can help further to mastercard team to mature in using perfecto tools and devices. Can arrange some trainings. Share some document webinars which will further enhance the relation **What problems is Perfecto solving and how is that benefiting you?** Perfecto is supporting us very well for our project needs and helping us to complete our testing/ automation testing. Sarah and the team helped us to achieve our automation needs using perfecto, **Official Response from Perfecto Marketing:** > Thank you for taking the time to share your experience using Perfecto. We are glad to hear that we are supporting your project needs and efforts for automation testing. We appreciate your feedback on training resources. If there are specific topics you would like us to address in future webinars and content, please contact your Perfecto account representative. To further assist, we also offer a variety of Professional Services offerings to help you get the most from their investment in Perfecto and drive the execution of your long-term testing strategy and goals. To learn more, please visit: https://www.perfecto.io/professional-services-implementation ### 17. Good, quick support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Perfecto?** Tickets response time is quick and the dedicated customer manager helps to resolve issues. We are able to add most of the devices to the inventory. Very low downtime. **What do you dislike about Perfecto?** Admin task become combersome because we have a lot of projects and we are not able to segregate them properly. Also, admins have to use the perfecto app for a lot of tasks, but the app is not updated as frequently as the web portion. **What problems is Perfecto solving and how is that benefiting you?** We have offshore teams who need to access multiple devices and its not possible to send them physical devices. Also, perfecto helps with mobile automation, which cant be achieved in a physical device. ### 18. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about Perfecto?** The number of customizations. The technology to see my tests running on the device is also great. Being able to run a device remotely and install my app to test from my browser is great **What do you dislike about Perfecto?** Tests are hard to find sometimes. Looking through everyone else's tests to find mine is not good. Collaboration tools like highlighting and commenting would be great for teams. **What problems is Perfecto solving and how is that benefiting you?** We are solving the problem of mobile app testing. We've realized the benefits of attaching perfecto to our CI/CD pipeline to validate our releases. This has sped up our release time. **Official Response from Perfecto Marketing:** > Thank you for taking the time to share your experience using Perfecto and for your feedback on more collaboration capabilities. We do have several reporting dashboards and sorting/filtering capabilities that can help you view the tests that are most important to you. Please visit our Report Library documentation for help on how you can group and filter information to focus on your tests: https://help.perfecto.io/perfecto-help/content/perfecto/test-analysis/report_library.htm ### 19. I use perfecto in our lab **Rating:** 4.0/5.0 stars **Reviewed by:** Osama Balla I. | lab Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2022 **What do you like best about Perfecto?** Easy to use. Automation. Cloud access for end-to-end testing from anywhere **What do you dislike about Perfecto?** Device Reservation , Delete reservation, availability API can be more simple. **What problems is Perfecto solving and how is that benefiting you?** Advanced automation, monitoring and testing E2E services. ### 20. Overall, it perfectly meets what we need, but XCUItest is slow and Playwright is not supported. **Rating:** 3.5/5.0 stars **Reviewed by:** Li L. | Principal Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2022 **What do you like best about Perfecto?** Real mobile devices testing is very helpful! We used both live and automated tests for it. **What do you dislike about Perfecto?** Perfecto reports, I never understand the benefit of using it. **What problems is Perfecto solving and how is that benefiting you?** We can run both web and mobile automated tests on Perfecto; the main benefit is having a centralized place to run our tests during CI. ### 21. Mobile Automation iOS and Android **Rating:** 4.5/5.0 stars **Reviewed by:** Mahesh T. | Q, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Perfecto?** Automation in detailed reports Automation Script Execution **What do you dislike about Perfecto?** Need the dashboard more accurate and fast Perfecto Mobile Devices somehow not executing scripts **What problems is Perfecto solving and how is that benefiting you?** Reports Timely executions ### 22. wonderful platform for mobile automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Perfecto?** Available devices and easy to navigate through the platform. Locator identifier is pretty userfriendly. **What do you dislike about Perfecto?** har file genration and API testing had some roadblocks **What problems is Perfecto solving and how is that benefiting you?** Mobile automation. Working on multiple devices. ### 23. Browser compatibility testing tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2022 **What do you like best about Perfecto?** Appium, Selenium WD and Cypress integration support, multiple browser/os configurations **What do you dislike about Perfecto?** Pricing model, technical support availability **What problems is Perfecto solving and how is that benefiting you?** Web UI automation for Java and Javascript-based open source frameworks - browser compatibility testing ### 24. Enterprise-wide adoption for both manual and automated testing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2022 **What do you like best about Perfecto?** Perfecto's UI is user-friendly and easy to navigate and use. Bringing it into our automation frameworks (via Appium) has also been relatively straightforward. Issues are dealt with promptly and efficiently by Perfecto support. **What do you dislike about Perfecto?** Initial observations by our Non-functional team have been mixed. Device vitals are not always available, and the documentation on these features can be a bit light. **What problems is Perfecto solving and how is that benefiting you?** We are solving the problem of testing multiple, real, devices for a major retailer. For both manual and automated testing. We have realised significant cost and time savings. ### 25. Service works quite well **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Perfecto?** Support is responsive and that I can access devices almost anywhere. **What do you dislike about Perfecto?** HTML website is not on par with Flash based version. **What problems is Perfecto solving and how is that benefiting you?** Perfecto is used to find issues with device UATs and sometimes applications so it's beneficial when we find gating issues. ### 26. Using Perfecto for Espresso + XCUI for 2 years **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Perfecto?** Flexibility, ease of use, customer service, reporting and app repo UI **What do you dislike about Perfecto?** Espresso + XCUI lags behind on features, device error rate and difficulty to analyze device issues **What problems is Perfecto solving and how is that benefiting you?** Automated UI tests on physical mobile devices with reporting API ### 27. Perfecto is a helpful tool with great customer support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2022 **What do you like best about Perfecto?** Being able to test across multiple devices easily, as well as recording and screenshotting test scenarios. **What do you dislike about Perfecto?** There is sometimes latency compared to physical device testing **What problems is Perfecto solving and how is that benefiting you?** We're able to see how the app appears and performs on different screen sizes, iOS, and models. ### 28. Quite good **Rating:** 4.0/5.0 stars **Reviewed by:** Flynn Z. | Software Engineering Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2022 **What do you like best about Perfecto?** Features and functionality. Cloud has a good UI. **What do you dislike about Perfecto?** Turn around time on fixes could be improved. Flakiness of test runs. Device responsiveness. **What problems is Perfecto solving and how is that benefiting you?** Automation of our end to end test suite. This saves time during regression when compared to manual testing. **Official Response from Perfecto Marketing:** > Thank you for taking the time to share your feedback using Perfecto. We recently released enhancements to our reporting & analysis which includes a single test history failure view that can help you identify flaky tests. To learn more about this view, please visit: https://help.perfecto.io/perfecto-help/content/perfecto/test-analysis/single_test_report__str_.htm ### 29. Good product with decent support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Perfecto?** The UI for manual interaction and admin is very intuitive and user-friendly. **What do you dislike about Perfecto?** It's more expensive than competitors and is difficult to work with when dealing with more complex MDM setups. **What problems is Perfecto solving and how is that benefiting you?** Testing across multiple platforms/OS/manufacturers in a hybrid-remote environment. ### 30. Using Perfecto for over 5 years in Tangerine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Perfecto?** Amazing client support and user friendly UI features. They go an extra mile to support the automation challenges. **What do you dislike about Perfecto?** Experience has been good so far. The new UI implemented by Perfecto was mising few features, which were implemented by Perfecto team promptly, when reported. **What problems is Perfecto solving and how is that benefiting you?** Apart from providing a cloud solution to support Web and Mobile executions, they have supported us with the challenges we face with Automation **Official Response from Perfecto Marketing:** > Thank you for taking the time to share your experience using Perfecto, and for your positive feedback on our client support team! ### 31. Perfecto-Simple and Effective automation Testing tool **Rating:** 4.5/5.0 stars **Reviewed by:** JATIN G. | Application Developer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2021 **What do you like best about Perfecto?** 1. The very thing about the Perfecto Tool is simple and Impressive UI. The navigations tabs are simpler for any new person. I learned the perfecto within 2 days due to its easy UI. The buttons and tabs are easily understood. 2. The other part I liked about this test is extensive support as I was fresher and had a lot of questions and issues with my scripts, support person- Guru helped me a lot and provide extensive support for training and standardizing my scripts for the clients. The person is available whenever required 24*7. 3. Devices are one of the attractive features in the tool as we were able to test our Native application for different devices to handle all the UI issues which provide a great impression towards our clients to minimize the UI errors. 4. Schedules script is one of the best features I like as I was able to perform testing by scheduling any script and get the report in PDF and different format to share with the clients with the appropriate steps and errors with email support. 5. Some other features that enforce me to use this tool are export and Import the scripts from any account. You can collaborate and share the scripts within any account. 6. You can also create your scripts as private which was one of the advantages of our project as we need to keep our scripts confidential. 7. The support forum is really the best part as I have sent a couple of forms to get help and I was assigned with a member immediately. 8. It can be used for both Manual and Automation testing and can integrate with several tools like Jenkins to capture build automatically. **What do you dislike about Perfecto?** 1. The thing I felt bad about this tool is the response time of the tool and running scripts. I have to wait after clicking a button sometimes to appear next tab or screen. 2. Another thing is not enough details about the devices which are in use. As an admin or user, I want to check the devices which are busy used by whom? so that I can track who is working on which device. This is one of the recommendations from my side. 3. The scripts should also have the option to import in different languages. 4. Sometimes, the devices stop unexpectedly due to slow response or Perfecto UI, which can be rectified more to save time. **Recommendations to others considering Perfecto:** 1. Perfecto can be used to perform automation testing which will save a lot of time and human manual effort. It has scheduled script options with easy UI which can be easily understood by any new joiners. 2. Scripts can be import and export and share with team members. 3. Different devices with screen sizes are the major advantage to verify the UI before releasing for cutomers. **What problems is Perfecto solving and how is that benefiting you?** 1. I used the perfect tool to perform a smoke and regression test of my mobile application. Check and verify all the functionality and features are working or not after every release or major code 2. change. 3. Check the UI in all the different screen size devices. 4. Run several scripts simultaneously with creating in a different folder and provide the detailed reports to the client with each step and errors to showcase the testing results. 5. Share the scripts with all the testers and they can modify them as per their requirements, 6. It saves a lot of time by scheduling scripts overnight and get the results in detail. ### 32. Easy to use, automate, run and test scripts **Rating:** 4.5/5.0 stars **Reviewed by:** Pulikesh S. | Technical Lead QA, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2021 **What do you like best about Perfecto?** Its a brilliant tool to automate seamless mobile applications and manual test on various devices and save maximum amount of time. Test reports are perfectly generated which gives a clarity of test cases passed / failed. No issues observed while testing it over slow network. Real time devices are present on cloud which gives one opportunity to test on real devices rather than on simulators. **What do you dislike about Perfecto?** Current UI of the product is not user friendly. Earlier when Adobe was supporting, UI of the product was more user friendly. User was able to open multiple devices at one time and perform testing activity at one go on various devices. **What problems is Perfecto solving and how is that benefiting you?** Using Perfecto to do manual testing on various Android and iOS devices where my scope of testing increases. ### 33. Perfecto - The Ultimate automation Testing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2021 **What do you like best about Perfecto?** The Automation testing and can be performed by integrating with several other tools like Bitbucket.slack,etc to upload the build automatically. Wide range of devices supported impressed me to use this tool which minimises UI errors as we can test Native applications on different devices irrespective of screen sizes which is very helpful during client demos and client testing. The 24X7 support by Perfecto team is the best thing as they provide forums to resolve issues or immediately assign an executive if required. It has a clean and simple interface. It acts as a collaboration tool as well as testers can share the scripts within any account.The perfecto support team is very knowledgeable and highly skilled. An executive helped me a lot in resolving my script related issues that I made in selenium.Scheduled script is one of the good features.We can extract the report in PDF and different format. **What do you dislike about Perfecto?** The time of the device load is quite high sometimes which irritates and waste the user time at the time of presentations or screen sharing. The devices stop unexpectedly at times, which should be enhanced to fast the testing process. The rules for creating the scripts should be mention somewhere in the tool. Scripts do not have any option to share directly in the tool, we have to import or export the script manually. **Recommendations to others considering Perfecto:** Highly recommended **What problems is Perfecto solving and how is that benefiting you?** Perfecto reduces the manual efforts. Complete Product testing in all the different environment with irrespective of application platform. Validating the Interface, buttons/icons and checking the components adjustment in different screen sizes. Generate a report for the Team lead to showcase. Running multiple scripts at the same time by choosing different devices. Scripts can be reused or import/export which used by other testers with minimal modification if required. Detail reporting of each test case. Verification of the UI in different screen sizes before releasing to the end users. ### 34. Review of Perfecto by Joshua **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2021 **What do you like best about Perfecto?** There are many things I like about Perfecto and how it is run. The main components that I like are: - C I Dashboard - API documentation - The creation of the Perfecto App so I didn't lose the "Old Lab" - The Perfecto Support turn around time There are many components that I take for granted as well that I like that may not be assumed: - Being able to watch live streams - Being able to launch the device manually and do anything I want for testing - Being able to see the report library - Videos are always recorded on the devices **What do you dislike about Perfecto?** There are a few feature requests that I would love to have: - Actively, there are no alerts from CI Dashboards - I would like to be able to set custom alerts to my email if a certain threshold has failed - The new Asset pages can not have folders created. In the previous old app, there was a way to create a directory tree of folders (now has changed to Locators - which is fine), but I just want to create a top level folder so I don't see "All iOS apps" or "All android apps" - I would like to save videos and rename them for future use. This would be good for us since "this is what the baseline looked like, lets keep it and see what are runs differ in future if we ever have an issue". Another thing that happens a lot for us is: - Android devices go into IN ERROR state very much. **What problems is Perfecto solving and how is that benefiting you?** We are trying to run Performance tests on Perfecto on real devices. This benefit has allowed us to get numbers fast, and in a realistic manner. ### 35. Solid solutions and spotless customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Stéphane M. | QA Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2021 **What do you like best about Perfecto?** We evaluated different tools to address our needs in coud solutions to support our automated tests. Perfecto was the only one who met all of our requirements when looking at performance, ease of use, CI/CD integration, reporting and customer service. We had excellent support from their team from the proof of concept to the full integration in our pipeline. So far very happy with our partnership with Perfecto. **What do you dislike about Perfecto?** Not much to mention here. The only downside of using a cloud solution, which is not specific to Perfecto, is the latency while doing manual tests. I wish the experience could be as seamless as a real device. **What problems is Perfecto solving and how is that benefiting you?** Achieving continuous testing in mobile development. Being able to scale our tests, use parallelization to reduce execution time and run on multiple devices to increase coverage. ### 36. Perfecto cloud features support program needs and their engagement model **Rating:** 3.5/5.0 stars **Reviewed by:** Ravi Kumar V. | Lead Test Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2021 **What do you like best about Perfecto?** Perfecto has most of features required to support program needs and inline with the market latest trends onboard devices in speed with market demands Good support team and responds questions on time. CSM provides updates regularly and proactive in answering the customer needs. **What do you dislike about Perfecto?** 1. Cost is more compared to competitors 2. Slow in implementing feature requests 3. Inconsistent performance **What problems is Perfecto solving and how is that benefiting you?** Provides vast variety of devices to meet program needs. This helps to cover most of testing meeting user and business needs. ### 37. Moblie QA Testing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2021 **What do you like best about Perfecto?** Easy to Use, can be easily integrated with selenium/java. **What do you dislike about Perfecto?** The waiting time if someone else is using, nothing more as such. **Recommendations to others considering Perfecto:** Good application, best for automation. **What problems is Perfecto solving and how is that benefiting you?** Automotive Application QA Testing and automation for Android and iOS. ### 38. Mobile App Cloud and Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Perfecto?** Perfecto Cloud was an excellent platform to test a Native Mobile application and multiple web browsers like Safari, Edge, Chrome remotely via connecting from any Desktop or Laptop. I like to enjoy testing mobile screens via touch screen monitors from remote laptop instead of mouse click in a traditional way. Early Beta OS version availability in Cloud devices have given an opportunity to develop and test before GA release was excellent, no need to wait for month time for beta availability in cloud devices. Heat map and report library are most useful feature where each test steps are available with logs and snapshots for manual (interactive) and automation testing. Perfecto cloud automation integration suffices both Open source and paid test automation platform for Continuous Integrations and continuous testing. Support team are awesome- server upgrades, notifications are seamless and team ensure server, devices available 24X7 for project usage. **What do you dislike about Perfecto?** In interactive mode , Tool does not have a Capability to install a application to all available devices at a time. **What problems is Perfecto solving and how is that benefiting you?** Shift from Manual to automation ,Continuous testing platform ### 39. Good support and experience with Perfecto **Rating:** 4.5/5.0 stars **Reviewed by:** Pramod K. | Senior Test Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2021 **What do you like best about Perfecto?** -Timely support. -Providing awareness about their products on monthly basis. -Monthly issues/query discussion sessions. -Value added ideas or enhancements. **What do you dislike about Perfecto?** -Not as such issues or dislikes. -Few months back, We were facing issues issues with video streaming of Mac devices. But later on, It was resolved. **What problems is Perfecto solving and how is that benefiting you?** We are using mobile devices provided by Perfecto in order to run our automation tests. ### 40. Perfecto Makes Automation Testers Life Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Velurajprabhu B. | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Perfecto?** Perfecto provides various features like Image Comparision & Injection. Support for Beta & GA version testing Black Belt Engagement was Phenomenol Keeps up with the latest updates on the OS upgrades and Beta versions in the Test devices helping to identify the Application support on all flavors of iOS/ Android phones. Testing devices can be kept in Multiple Data center Reporting Dashboard has lots of information. Video recording embedded in the perfecto reporting was the most helpful to debug the test scripts and also helps the developer to visualize repro steps Execution Report can be downloaded in PDF format Jenkins integration was Cherry on the cake Network logs can be tracked in the execution Support for various programming language Support for Various frameworks integration like Expresso, XCUITEST Plugin for Intellij to view the execution from IDE itself Able to access Intranet sites using VPN Tunnel Perfecto Support team is very responsive, most of the Tickets will be closed with in 24 hrs **What do you dislike about Perfecto?** I think the redundant documentation should be cleaned. Usage report dashboard page can be enhanced. Usage report API can be exposed Device Reservation , Delete reservation, availabilty API can be more simple **What problems is Perfecto solving and how is that benefiting you?** Identifying OS Upgrade issues before the customer shouts out. CSS issues are mitigated by image comparison Testing with handfull of different flavors of devices No Major Regression issues leaked into production Able to automate Push Notifications Simulate Touch ID/Face ID recognition in real devices Saves Manual testing efforts Daily Sanity will not be required since it is a redundant exercise ### 41. Perfecto Review **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony C. | Crew Chief, Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Perfecto?** I like that we have access to multiple devices all at once. Their customer service is very fast and always there to help **What do you dislike about Perfecto?** There can sometimes be some lag or latency when using a device, but that could also be coming from my end. **What problems is Perfecto solving and how is that benefiting you?** We are using Perfecto for manual testing on both web and mobile as well as automation. ### 42. Positive Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ankur S. | Senior Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Perfecto?** Best Support and resolve all the queries quickly **What do you dislike about Perfecto?** Every time support ticket system as its not feasible to raise every time in-case of emergency **Recommendations to others considering Perfecto:** try to implement some more features from customer prospective **What problems is Perfecto solving and how is that benefiting you?** Continuously improvement is going on and due to quick support lot many problems has been solved. ### 43. In my opinion, It is the best solution for using devices on a cloud. **Rating:** 4.5/5.0 stars **Reviewed by:** Krasimir C. | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2020 **What do you like best about Perfecto?** You can choose from many devices - phones, tablets, desktop machines. They support Android, iOS, Windows, MAC OS. You can choose from different browser versions, different resolutions and OS versions. Creating screenshots and videos is easy. The device screen sharing option is really helpful during meetings and/or presentations. Their support is fast and helpful, always ready to help - this is something that I really like. The guys from Perfecto care about their clients - organizing monthly meetings for sharing updates, issues, possible improvements and so on. We also got a free on site event - the speaker was Eran Kinsbruner. For me the talk was pretty interesting. **What do you dislike about Perfecto?** Maybe it is a bit more expensive than their competitors. The proof of concept and the setup in the beginning took a bit more than expected. It is not that user friendly in terms of manual testing. **Recommendations to others considering Perfecto:** If you have the possibility, It is worth trying it **What problems is Perfecto solving and how is that benefiting you?** Using latest devices that we don't have on site is a big benefit. With Perfecto we are able to run our automation on different devices in different resolutions and browsers (moblie, tablet, desktop). We can run our tests on up to 25 devices at the same time ### 44. Great eco-system for Test Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Roland C. | QA Lead, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Perfecto?** Provides a good eco-system for multi platform test automation. Few key pointers: - Great CI dashboard view - Supports Mobile Apps (Native / Hybrid), Web and Desktop, API's and easy to plug into CI. - Great Customer Support. - Perfecto REST API's are useful. **What do you dislike about Perfecto?** Rather than dislike, maybe few points for improvement: - Documentation needs to be organized better. - Report generation module can be improved to provide / download customizable execution reports. - Execution on Mobile Devices slow. - UI testing needs to be in built. There is Applitools integration, but would be great if Perfecto offered an in-built solution. - More Perfecto REST API's and support. **Recommendations to others considering Perfecto:** - Perfecto has reasonably good documentation for beginners, recommend starting with that. - Good example projects on Github for reference. - Overall Perfecto provides a nice eco-system for UI / API multi platform automation. - Testers are expected to write their own scripts so coding is required. This is good because one can modify their own frameworks. **What problems is Perfecto solving and how is that benefiting you?** - Can be used as a single framework for our automation requirement across multiple platforms. - Flexibility to add our own modules with Perfecto API's for devices and reporting. - CI dashboard view is great and is being improved all the time. Gives a good snapshot of daily health of applications / builds. ### 45. I am one of the happiest customer among who using perfecto services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2020 **What do you like best about Perfecto?** I am one of the happiest customer among who using perfecto services. we are able to run our automation scripts on different devices and different browsers in different platforms which gives us to validate our application in wider range so that we can deliver the changes with zero defects to the customers. Capabilities like watch live execution, recorded videos and reports are so helpful to us to debug the issues and raise the defects to developers. Also I would like to appriciate for maintaining the infrastructure up-to date with current market requeriments. I like the perfecto documentation which helps us to investigate or implementing new features in our test suit. **What do you dislike about Perfecto?** perfecto team can add timings to select the respective execution during that date. As of now user can see all the executions during date given, however it would be good if we add time to filter. **Recommendations to others considering Perfecto:** Highly recommend product if customer looking to validate their product on large scale of infrastructure. **What problems is Perfecto solving and how is that benefiting you?** Capabilities like watch live execution, recorded videos and reports are so helpful to us to debug the issues and raise the defects to developers. ### 46. With perfecto you will get the best tool, service and price for mobile & Web device farm **Rating:** 5.0/5.0 stars **Reviewed by:** Netanel S. | QA Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2020 **What do you like best about Perfecto?** The fact that the devices works there exactly as a real device that is plugged in to my computer **What do you dislike about Perfecto?** Ui/UX need to get much more improvement. **Recommendations to others considering Perfecto:** With perfecto you will get the best tool, service and price for mobile & Web device farm that are functioning exactly as if the device is plugged in to your computer. with minimum restrictions and technical problems. I would highly recommend it. **What problems is Perfecto solving and how is that benefiting you?** Mobile device farm for manual and automation tests ### 47. DevOps Director **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Perfecto?** Ease of use especially now that flash has been retired from the WebUI **What do you dislike about Perfecto?** Can be slow and laggy at times when running some of the simulators **What problems is Perfecto solving and how is that benefiting you?** Quick feedback, device availability for members outside of the main office, implementing within our devops pipelines ### 48. Perfecto Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2021 **What do you like best about Perfecto?** Using perfecto, we are able to scale up our test automation efforts significantly. Also, Perfecto support is always available, with a dedicated CSM - Sumit , TAM - Raghav available to help our team at any hour. **What do you dislike about Perfecto?** There is certain slowness and new performance related issues coming in , that we need to address it quickly. **What problems is Perfecto solving and how is that benefiting you?** Mobile Test Automation and ensuring wider coverage for all markets that we are testing. ### 49. An User friendly tool to automate cross platform and devices at one go **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2021 **What do you like best about Perfecto?** The ease of device automation and the support from perfecto **What do you dislike about Perfecto?** As of now nothing as the team deals with support cases quick **Recommendations to others considering Perfecto:** A one shop for all your needs of automation **What problems is Perfecto solving and how is that benefiting you?** The device realated issues and automation glitches with respect to cross browsers. Able to meet deliverables on time ### 50. My experience with Perfecto has been very productive **Rating:** 4.5/5.0 stars **Reviewed by:** Shadman F. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2020 **What do you like best about Perfecto?** The capability to scale our testing effort with more coverage. Moreover the perfecto team we work with Tony, Johnny and Jeff to name a few. Always there to provide prompt responses to any of our queries. The tickets we raise are always approached in a timely manner. Also, based on the urgency Tony and team helps escalate the ticket. **What do you dislike about Perfecto?** The mobile experience is a little on the slower side. **What problems is Perfecto solving and how is that benefiting you?** Increasing our test coverage involving more devices and browsers. Some capabilities such has touch screen scenarios, mobile deposit check scenarios can also be tested through perfecto. Moreover, the persona testing which we do by changing network/location condition has been very beneficial for us. ## Perfecto Discussions - [Languages are supported by Perfecto](https://www.g2.com/discussions/41302-languages-are-supported-by-perfecto) - 1 comment, 2 upvotes - [How do you connect to your internal network using Perfecto devices](https://www.g2.com/discussions/29429-how-do-you-connect-to-your-internal-network-using-perfecto-devices) - 1 comment, 1 upvote - [Looking for more plugin support on Jenkins](https://www.g2.com/discussions/29383-looking-for-more-plugin-support-on-jenkins) - 1 comment, 1 upvote - [What advice do you have for others considering Perfecto for mobile app testing?](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-perfecto-for-mobile-app-testing) - 1 comment - [Is Perfecto open source tool?](https://www.g2.com/discussions/is-perfecto-open-source-tool) - 1 comment - [View Perfecto pricing details and edition comparison](https://www.g2.com/products/perfecto/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+15%3A17%3A44+-0500&secure%5Bsession_id%5D=51f90cae-3a1c-4740-89d9-bdd2bced4e04&secure%5Btoken%5D=59a2b48a1e5970e5e28b4248659bae41ce48641479f9205fa0015db81975e5d5&format=llm_user) ## Perfecto Features **Functionality** - Test Feedback - Test Variety - Emulation **Functionality ** - Test Feedback - Test History - Customization - Test Variety **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **AI Test Generation & Authoring** - UI-Based Test Generation - Natural Language Test Creation - Test Coverage Suggestions **Management** - Test History - Automation - Organization **Automation** - Organization - Reliability - Thoroughness **Test Maintenance & Resilience ** - Self-healing - Dynamic Element Locators - AI-Powered Test Maintenance **Agentic AI - Automation Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Execution & Analytics** - Intelligent Reporting - Visual Anomaly Detection - Root Cause Analysis ## Top Perfecto Alternatives - [BrowserStack](https://www.g2.com/products/browserstack/reviews) - 4.4/5.0 (3,285 reviews) - [Sauce Labs](https://www.g2.com/products/sauce-labs/reviews) - 4.3/5.0 (166 reviews) - [Pcloudy](https://www.g2.com/products/pcloudy/reviews) - 4.4/5.0 (85 reviews)