# BitPay Reviews **Vendor:** BitPay **Category:** [ Cryptocurrency Payment Gateways](https://www.g2.com/categories/cryptocurrency-payment-gateways) **Average Rating:** 4.0/5.0 **Total Reviews:** 21 ## About BitPay A payment gateway that fits right in. A powerful API, 7 ready-made libraries, plugins for 22 e-commerce solutions, and instant integration into the world’s best e-commerce web services. ## BitPay Reviews ### 1. BitPay is good to use but it must add Ripple and the coin XRP to be successful **Rating:** 2.5/5.0 stars **Reviewed by:** Keith "Blind" W. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about BitPay?** What I like best about BitPay is that BitPay allows my business to accept payments in a wide range of cryptocurrencies, including Bitcoin, Bitcoin Cash, Ethereum, and Stablecoins. This flexibility provided my customers with various options, making it easier for them to use the platform. **What do you dislike about BitPay?** Limited Currency Support. Despite BitPay's wide range of supported cryptocurrencies, the platform does not support some popular cryptocurrencies such as Litecoin and Ripple. I believe you will fail if you do not have ripple and xrp coin. **What problems is BitPay solving and how is that benefiting you?** BitPay integrates with major e-commerce platforms such as Shopify and WooCommerce, making it easy for my business to add cryptocurrency payments to my existing checkout systems. ### 2. Great crypto reloadable debit card with low fees and fast load. **Rating:** 4.0/5.0 stars **Reviewed by:** Alex D. | Head of community, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2022 **What do you like best about BitPay?** Excellent crypto debit card. There are no fees to load the card with crypto. The funds are available instantly after initiating the transaction. You can load at least $1000 at a time. High atm limits as well. **What do you dislike about BitPay?** I don't like the fact that there are no partnered/no fee Atm networks. I have Blown a small fortune on atm fees. They should integrate with one of those free atm networks like moneypass and the service would be much more economical. **What problems is BitPay solving and how is that benefiting you?** No more crypto exchanges waiting for bank transfers which could take 3-5 business days in order to spend our capital. Now we can transfer crypto instantly onto the debit card denominated in US dollars and without even paying any fee to load it. Brilliant. ### 3. BitPay - an easy platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about BitPay?** The app is pretty easy to use, facilitates the seamless purchase of bitcoin. The fact that you can link your cards with the app for purchase makes it pretty cool **What do you dislike about BitPay?** They need to improve their customer service; the wait time is long to get in touch with customer service representatives through both calls and email. **Recommendations to others considering BitPay:** Go with them if you've patience dealing with long customer service wait lines **What problems is BitPay solving and how is that benefiting you?** Easy payments from the bitcoin, nothing great apart from that. ### 4. great service from a simple btc trading platform securely **Rating:** 4.0/5.0 stars **Reviewed by:** Benjamin E. | special project consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2021 **What do you like best about BitPay?** the overall ease of use across the platform and the customer service was outstanding **What do you dislike about BitPay?** there is not much to disklike other than the strict KYC requirements and slightly tough requirements regarding adding sources of payment **What problems is BitPay solving and how is that benefiting you?** i have been able to buy and move bitcoin through the universe with simple clicks of a button ### 5. A very good platform for bitcoin payments **Rating:** 4.5/5.0 stars **Reviewed by:** Marquitta D. | System Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2019 **What do you like best about BitPay?** I like this application that is very easy to use, very practical, and also offers several advantages such as fixed rate prices, exchange rates are guaranteed. In turn, it has a visa card which is very practical to be able to use the bitcoin balance anywhere in the world in a simple way, although currently it is not available for all countries, it is a very good card that works perfectly well in the United States and Europe. It is important to note that this platform is integrated with Skrill and you can easily go from bitcoins to dollars thanks to the integration of both platforms, and it is also a very safe way to do it. Finally, it seems to me that this platform has two very important characteristics over the others, and those are having a very simple and easy to use interface, and security when making payments with bitcoin. **What do you dislike about BitPay?** The company and the platform is very good, although it has some disadvantages such as the little customer service that exists, sometimes double payments can be made and it is difficult to contact the platform to know what has happened, despite this I consider that the technology of the platform is quite good and should only improve this small detail **Recommendations to others considering BitPay:** I totally recommend the use of this platform, it is a reliable and good quality platform. I recommend that users use it in that they should be sure to send bitcoins to the correct address. You should always check twice or up to three times to be sure that the address is correct. In the company this platform is really appreciated, and we like how it works. It is an excellent bitcoin payment gateway for any online store. **What problems is BitPay solving and how is that benefiting you?** The main benefit is that you work directly with bitcoin, which can generate incredible profits, although you must be very careful because it can also generate incredible losses. In turn, the use of the visa card is very useful to make purchases with payments that have been received. Although the bitcoin market is volatile, the payment is guaranteed at a certain exchange rate, allowing the value to be unaffected when making a transaction. Finally, the company has helped a lot because now we can receive online payments in bitcoin, this we could not do before. ### 6. I lost $700 from double billing and Bitpay failed to respond for 6 months - never again! **Rating:** 0.0/5.0 stars **Reviewed by:** Dr. Daniel D. | Trainer/Instructor, Investment Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about BitPay?** It's a pretty blue card. I have to use 40 characters minimum but I can't find one good thing that I like about this company at this time. **What do you dislike about BitPay?** I dislike Bitpay's unwillingness to stand with the customer when I have been double billed for charges made. No response on emails, no information when calling in, and no one knows anything. Finally after 6 months of trying to get the double billings corrected (over $700) Bitpay charged me a non activity fee while I waited to get my funds refunded to my account. After 6 months they said I could not get refunded because too much time had passed. NEVER AGAIN. Run from these people as fast as you can! They do NOT stand with their clients if someone double bills your account. **Recommendations to others considering BitPay:** Run for your life. If your Bitcoin is not safe inside their system, and if they allow a company to double bill you or run a charge that you didn't authorize, and if they will not stand with you, will not communicate to you, and will allow 6 months of water to go under the bridge on multiple transactions before finally letting you know that they're keeping the money and not reimbursing you - because too much time has passed .... you need to find a competent company that actually works for you and protects your interests. **What problems is BitPay solving and how is that benefiting you?** Nothing solved. I am finished with this company. It's too expensive to work with a company that can't communicate or do basic credit card services with clients. ### 7. Was able to easily transfer bitcoin from my other wallet to BitPay **Rating:** 4.5/5.0 stars **Reviewed by:** Mayank T. | IT Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2019 **What do you like best about BitPay?** Could easily transfer bitcoins from my other wallet to BitPay **What do you dislike about BitPay?** Nothing that I have observed as of now. **What problems is BitPay solving and how is that benefiting you?** I was able to make payment using Bitcoin easily from this wallet as compared to my older one ### 8. Bitpay **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2019 **What do you like best about BitPay?** I like the fast and simple way to spend my crypto **What do you dislike about BitPay?** No dislike. I like this overall project as a whole. **Recommendations to others considering BitPay:** Give it a try for sure. **What problems is BitPay solving and how is that benefiting you?** None ### 9. They blocked every transaction attempt and then listed those BLOCKED attempts as "invoices" to block **Rating:** 0.0/5.0 stars **Reviewed by:** Steve W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2018 **What do you like best about BitPay?** There is really nothing to like about this company. Astounding incompetence that appears to run all the way to the top. **What do you dislike about BitPay?** The incompetents at Bitpay are blaming me for their incompetence and their convoluted system that blocks valid transactions without cause. The incompetent tech Dana threatened "Additionally, we reserve the right to close your account if you continue to handle issues in this matter." They blocked every transaction attempt and then listed those BLOCKED attempts as "invoices" to block future attempts. All I did was put some bitcoin into the wallet and then TRY to transfer it to USD. When it failed I tried again the next day. After a couple of days I transferred my BTC away and ended up losing about $2000 because Bitpay blocked me from selling. I also noticed that the value that bitpay wallet assigns to your BTC is substantially LOWER than market value according to Google We dropped Bitpay from our website because of distrust of them. **Recommendations to others considering BitPay:** Run as fast as you can **What problems is BitPay solving and how is that benefiting you?** I lost about $2000 because of the failure of their software to work properly. There support is astoundingly incompetent ### 10. BITPAY REVIEW **Rating:** 5.0/5.0 stars **Reviewed by:** Mehdi T. | Senior ETL Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about BitPay?** The best thing is that Bitpay allows you to post as many custom parameters as you like. BitPay offers several advantages including flat-rate pricing, guaranteed exchange rates, daily bank settlements, and an option for importing bitcoin sales into Quick Books. Bitpay is 100% merchant solution that provides reputable and affordable service. **What do you dislike about BitPay?** I can't think of anything at the moment. **Recommendations to others considering BitPay:** It is affordable. It prevents your payment data from hackers and excellent option for businesses who accepts bitcoin for payment. **What problems is BitPay solving and how is that benefiting you?** Bitcoin market is volatile and bit pay guarantees the exchange rate during checkout. We provide services to international customers and Bit pay allows payment instructions to be presented in English and ten additional languages. Easy integration. We can set up their payment gateways quickly, ### 11. BitPay - Paying Securely **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2018 **What do you like best about BitPay?** BitPay is a fantastic service. BitPay offers the ability to accept bitcoin payments for your business, securely store bitcoin using their service - one can create a bitcoin wallet with BitPay - and you can spend your bitcoins anywhere as BitPay allows the ability to turn your bitcoins into dollars. BitPay is fast and overall secure with zero down time or maintenance issues. It is definitely worth giving ago, compared to other Bitcoin services out there today. However due to certain issues, I am no longer a user of BitPay. **What do you dislike about BitPay?** Although BitPay is overall fantastic in many departments that it has, there is one particular thing I dislike of it. The UI on the mobile app is very un-intuitive. The design needs an overhaul and to provide the user with ease of accessibility. For this, I am no longer a user of BitPay. **Recommendations to others considering BitPay:** Absolutely give it ago, even if you have doubt in it failing. BitPay offers great functionality and security and support - their support is fantastic so if you do have a problem you can be assured that it will be solved. **What problems is BitPay solving and how is that benefiting you?** BitPay opens the door to solve many business problems. BitPay enables the ability to open your business to many more customers as it enables customers to pay in Bitcoin. BitPay enables you to accept business payments easily and securely. BitPay has also allowed the problem of keeping track of payments and financial things, disappear. It is phenomenal to think that a service like this can solve such big problems in a business environment. ### 12. Basic bitcoin wallet **Rating:** 4.5/5.0 stars **Reviewed by:** R. T. | Technology Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about BitPay?** Works great for transferring bitcoins to a bitpay debit card. **What do you dislike about BitPay?** I’m not quite sure that they have reputable customer service. **Recommendations to others considering BitPay:** This is an all-in-one app that requires very little training for employees to understand. **What problems is BitPay solving and how is that benefiting you?** While I originally downloaded it for personal finances, I have recently started to use it for payment gateways at work and have been loving the ease of use and instant payments with receipts. ### 13. Great payment processor **Rating:** 4.0/5.0 stars **Reviewed by:** Brian C. | Service Desk Supervisor, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2018 **What do you like best about BitPay?** I like that it's easy and reliable, they were one of the first to offer bitcoin payments. **What do you dislike about BitPay?** The fees are a little off sometimes. I find it a little higher then it should be. **Recommendations to others considering BitPay:** When using this product make sure you are sending to the correct address! Always check twice. **What problems is BitPay solving and how is that benefiting you?** Paying for items with Bitcoin. ### 14. Exelent **Rating:** 5.0/5.0 stars **Reviewed by:** mariluz c. | Educador, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2018 **What do you like best about BitPay?** Easy to use. Really good program. My coworkers really appreciate it and liked **What do you dislike about BitPay?** Really good programs at the moment we don't find anything we don't like **What problems is BitPay solving and how is that benefiting you?** Everything is more easy. ### 15. Best API Payment Gateway!! **Rating:** 5.0/5.0 stars **Reviewed by:** Bob Patrick O. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2016 **What do you like best about BitPay?** Customized Button good for Fundraising and Online funding system as well, Secure payment and quick service. **What do you dislike about BitPay?** So far Nothing all is going on well with me, may be later, **Recommendations to others considering BitPay:** Bitpay is the best API payment gateway which can alow you to receive payments direct to your account through your online store, **What problems is BitPay solving and how is that benefiting you?** Fundraising has never been easy since some donors needs proper documentation before putting in their funds and through Bitpay i we are able to make it happen. ### 16. Exceptional way to pay and receive Bitcoins. **Rating:** 5.0/5.0 stars **Reviewed by:** Ignacio S. | CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2016 **What do you like best about BitPay?** Bitcoin is a bunch of data, isn't actually money but, people on the Internet uses it like a medium to get paid internationally. There are many ways to get this done well but Bitpay offers a simple and friendly interface to the user as well a way to invoicing, calculate in real-time price in almost all the currencies out there, integration with mobile and a large list of features. **What do you dislike about BitPay?** There is not actually something that I dislike about Bitpay. Being extremely honest, I don't like fees in my payments, The fee in Bitpay is really small, the free plan is great and the Pro plan just has a 1% fee, is almost nothing but as I said, being extremely honest, I'm Scrooge. **Recommendations to others considering BitPay:** Receiving payments in bitcoins is a lot better than in PayPal: lowers fees and faster. Bitpay helps you handle that. **What problems is BitPay solving and how is that benefiting you?** Payments, international Payments. ### 17. Very simple bitcoin payment processor **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2016 **What do you like best about BitPay?** I totally cherish bitpay. It is anything but difficult to utilize, simple to set up, the expenses are to a great degree low, and they are quick at getting you your cash. **What do you dislike about BitPay?** I don't care for how high the withdrawal edge is, considering how rare bitcoin exchanges are in my business, and the POS application is very very bad **Recommendations to others considering BitPay:** Getting installments in bitcoins is a great deal superior to in PayPal: brings down charges and quicker. **What problems is BitPay solving and how is that benefiting you?** I utilize bitpay to handle bitcoin exchanges that I can then exchange to my bitcoin wallet ### 18. Great stress free option for accepting Bitcoin **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2016 **What do you like best about BitPay?** It is extremely easy to use, cheapers than credit cards, brings you new customers, and immediately converts bitcoins to cash. **What do you dislike about BitPay?** I don't like how the minimum for withdrawals if fairly high. **Recommendations to others considering BitPay:** The best option for accepting bitcoin **What problems is BitPay solving and how is that benefiting you?** It allowed me to accept bitcoin on my site worry free, and bring in new customers. ### 19. Great solution for those using next generation currency! **Rating:** 4.5/5.0 stars **Reviewed by:** Travis H. | Assistant Production Management Executive, Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2016 **What do you like best about BitPay?** I love that it gives an easy to use option for everyone using Bitcoin to manage their next level currency. Very easy to use. **What do you dislike about BitPay?** Not much to really complain about. Just like all newer products they need a little bit of tweaking but that just comes with time. In general, i love using it. **What problems is BitPay solving and how is that benefiting you?** I have been doing lots of Valve trading, gambling and selling and selling high end digital content I needed a secure easy to use method to take BitCoin payment. This solved that problem, and then some! ### 20. A Simple Bitcoin Payment Processor **Rating:** 4.5/5.0 stars **Reviewed by:** Chris B. | Co-Founder, Leisure, Travel & Tourism, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2016 **What do you like best about BitPay?** Free plan processes 30 transactions a month. Easy to set up and integrate. **What do you dislike about BitPay?** Low annual limits without verification of identity. **What problems is BitPay solving and how is that benefiting you?** I use bitpay to process bitcoin transactions that I can then transfer to my bitcoin wallet. ### 21. a very simple bitcoin pament processor **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2016 **What do you like best about BitPay?** bitpay makes accepting bitcoin very simple and has a super easy app interface. **What do you dislike about BitPay?** the conversion from bitcoin to cash has a very difficult and long verification process. **What problems is BitPay solving and how is that benefiting you?** accepting bitcoin allows any business to appeal to a whole new customer base and gain support from the bitcoin community. ## BitPay Discussions - [Amazon pey customer service 09064764227](https://www.g2.com/discussions/50697-amazon-pey-customer-service-09064764227) - 10 comments, 1 upvote - [How can i withdraw my money from bitpay?!...](https://www.g2.com/discussions/50439-how-can-i-withdraw-my-money-from-bitpay) - 2 comments, 1 upvote - [deleted](https://www.g2.com/discussions/36674-deleted) - 1 comment, 1 upvote - [What is the difference between BitPay and Coinbase?](https://www.g2.com/discussions/what-is-the-difference-between-bitpay-and-coinbase) - 2 comments - [What is BitPay and how does it work?](https://www.g2.com/discussions/what-is-bitpay-and-how-does-it-work) - 1 comment - [View BitPay pricing details and edition comparison](https://www.g2.com/products/bitpay/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+05%3A36%3A25+-0500&secure%5Bsession_id%5D=7854d090-1206-4a7c-a343-9eeeddcb7589&secure%5Btoken%5D=2ea990c6011569d9f59fcb35ece34401e2ec32c6a7f56a9c26e2d6f2d337b554&format=llm_user) ## Top BitPay Alternatives - [CoinGate](https://www.g2.com/products/coingate/reviews) - 4.0/5.0 (47 reviews) - [Coinbase Commerce](https://www.g2.com/products/coinbase-commerce/reviews) - 3.9/5.0 (17 reviews) - [Coinomi](https://www.g2.com/products/coinomi/reviews) - 4.3/5.0 (14 reviews)