# Auctria Reviews **Vendor:** Auctria **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.8/5.0 **Total Reviews:** 115 ## About Auctria Auctria makes live, silent or online auction fundraisers easy & affordable for groups large and small. Handle ticket sales, bids, purchases & donations.Track donors & items. Produce printed forms as needed, or put your catalog online & share on social media. Integrated credit card processing optional & accept online donations. Mobile and text based bidding available. Completely transparent pricing with no performance fees. Explore our demo or get started with a free account to try it out. ## Auctria Pros & Cons **What users like:** - Users value the **customizability and support** of Auctria, enhancing their fundraising event management experience significantly. (2 reviews) - Users appreciate the **user-friendly interface** of Auctria, making it accessible even for those less tech-savvy. (2 reviews) - Users praise Auctria for its **intuitive and user-friendly auction management** , making the process efficient and seamless. (1 reviews) - Users praise the **responsive customer support** of Auctria, enhancing their overall bidding experience and satisfaction. (1 reviews) - Users value the **customizability and comprehensive tools** for effectively managing fundraising events with ease. (1 reviews) - Users appreciate the **intuitive and user-friendly interface** of Auctria, making auction management effortless and efficient. (1 reviews) - Easy Setup (1 reviews) - Efficiency Improvement (1 reviews) - Free Usage (1 reviews) - Users love the **intuitive design** of Auctria, making it easy to learn and effectively manage auctions. (1 reviews) **What users dislike:** - Users find the **auction functionality clunky** and lacking in customization, complicating their event setup process. (1 reviews) - Users find the **clunky interface** of Auctria frustrating, limiting customization and complicating navigation management. (1 reviews) - Users find the **donor management tools clunky** , limiting customization and complicating event communication settings. (1 reviews) - Users find the **email issues** with Auctria frustrating, especially with the lack of scheduling and customization options. (1 reviews) - Users find the **navigation difficult** due to automatic category additions, complicating site customization for auctions. (1 reviews) - Not User-Friendly (1 reviews) - Payment Issues (1 reviews) - Sorting Issues (1 reviews) - Users find the **checkout process time-consuming** , citing delays and interruptions during events that hinder efficiency. (1 reviews) ## Auctria Reviews ### 1. Seamless Setup and Effortless Usability for Auctions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Auctria?** I like Auctria for its incredible ease of use and hassle-free setup. It was really easy to use consistently year after year, which is such a relief. I also find the reporting features really straightforward and useful. What really stood out is how seamlessly everything worked, especially not having to manually track what items were sold. These aspects make managing online auctions for fundraisers so much more efficient. **What do you dislike about Auctria?** Nothing we enjoyed it very much. **What problems is Auctria solving and how is that benefiting you?** I find Auctria solved tracking items sold, was easy to set up, and provided simple year-to-year use with easy reporting. ### 2. Intuitive and Effortless for Silent Auctions **Rating:** 4.0/5.0 stars **Reviewed by:** Liddy P. **Reviewed Date:** November 24, 2025 **What do you like best about Auctria?** I love how intuitive Auctria is, making it an incredibly user-friendly tool for managing silent auctions. The platform makes it super easy to access a wealth of information, streamlining the process and enhancing efficiency. Additionally, the initial setup of Auctria is remarkably straightforward, adding to its overall ease of use. I find all aspects of Auctria to be great, with no notable drawbacks, highlighting the product’s ability to meet all my auction management needs effectively. **What do you dislike about Auctria?** N/A **What problems is Auctria solving and how is that benefiting you?** Auctria makes it super easy to access a bunch of information, and I appreciate how intuitive it is to use. ### 3. Flexible, well-rounded software with some flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Tammy A. | Owner, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Auctria?** Once you get used to it, it's quite customizable and can handle the full breadth of activities associated with fundraising events. It also has an export format designed for use with Little Green Light, which can make post-event gift import that much easier. The built-in reporting is quite useful, and the bulk edit tools enable organizations to make global changes if they have decided to reorganize an element of the event. Documentation is reasonably thorough, and training videos are helpful. **What do you dislike about Auctria?** Website and email editors are a bit clunky, especially if you're going for a highly customized look. It's also quite annoying that, every time you add an item category, it gets added to the navigation bar on your public site automatically. If you're not ready for your auction items to be visible - or don't want your navigation bar to behave that way - you have to manually hide the link immediately. I do wish there were a bit more customization available for event registrations, such as custom fields during participant registration/account update. I also wish it were possible to schedule emails and texts for night-of communications so we didn't have to assign someone to push "go". **What problems is Auctria solving and how is that benefiting you?** Platform for event registration and silent auction bidding. ### 4. Best software for our annual online auction fundraiser **Rating:** 4.5/5.0 stars **Reviewed by:** CCS A. | Chair of Auction Committee (volunteer), Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Auctria?** We have used Auctria for 5 years now for our annual auction fundraiser and it does the job well. -Staff are very responsive and very helpful - I have truly been most impressed by this. Weekends, evenings, I get a response fairly quickly and it is almost always helpful and solves my issue. -Software is fairly user friendly (I'd give it a 4 out of 5); there's a bit of a learning curve but there are lots of user guides or a response from staff usually comes within minutes of asking. -Online auction platform is very easy for our school community to use, many of which are not overly technically literate. In a survey we conducted last year, almost everyone said Auctria was very easy to use. -I can batch upload items and pictures and they have great reports, all of which save me many many hours **What do you dislike about Auctria?** - There's a few minor things I would have liked added such as the ability to add notes to the bidder statements we use after the auction (e.g. person A is picking up person B's items) and the ability to sort the items by closing time (we stagger the closing time of all of our items but there's no way to have a separate tab where they can be sorted in this manner). Both of these items I mentioned to the staff and they said they would forward to the product development team. **What problems is Auctria solving and how is that benefiting you?** As a medium sized school with parent volunteers running the fundraiser, we need software that can easily run our online auction without taking a lot of volunteer time and also being easy to use by our school community in general. ### 5. Great auction software with excellent support! **Rating:** 4.5/5.0 stars **Reviewed by:** Jeanette W. | Gala & Sponsorship Chair, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Auctria?** The user interface for bidders! I also love how responsive the customer support team is. **What do you dislike about Auctria?** I wish the app would include ability to enter a new item or item or edit existing items and participants. **What problems is Auctria solving and how is that benefiting you?** User friendly bidder interface + ability to include donation collecting ### 6. Overall Good Experience with Auctria at Nonprofit Auction **Rating:** 4.0/5.0 stars **Reviewed by:** Heather G. | Development Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Auctria?** Straightforward interface--I feel like I was able to learn Auctria fairly quickly on my own **What do you dislike about Auctria?** A few times during our event Auctria stopped processing credit cards, which caused a slowdown in the flow of the line. We don't think this was an internet issue, since we were still able to check people in and out. Required a restart, so that was frustrating in the moment but solveable **What problems is Auctria solving and how is that benefiting you?** Streamlining the auction process and also helping to keep track of the overall funds that we made during our large auction event. **Official Response from Laurie Hochman:** > Thanks for noting the ease of use and how quickly you were able to learn how to use Auctria. ### 7. Perfect for fundraiser! **Rating:** 5.0/5.0 stars **Reviewed by:** Chantelle E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Auctria?** This was so easy to use and I loved all the different options available to allow us to make an auction website that was specific to our needs. The website was very user friendly and did not take long to set up. I would definitely use this in the future for any other events that would need an online auction. **What do you dislike about Auctria?** I wouldn't really say there was anything that I disliked! I didn't run into any issues or complications, I am very happy with this website! **What problems is Auctria solving and how is that benefiting you?** An easy to use website for online auctions, I was worried with how I would be able to handle the set up of the auction but this website is very user friendly! **Official Response from Laurie Hochman:** > 5-stars and no dislikes! Thanks for talking the time to leave a review. Double thanks for using Auctria for fundraising for your cause. ### 8. Have used for years - continues to improve. **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca J. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2023 **What do you like best about Auctria?** We have used Auctria since 2016 - it continues to be the best way we've found to organize donors, bidders, and auction items for our small church's annual auction. In 2021, we had an all-online auction, and began to use the online auction tools on Auctria to great effect. People had so much fun using it that we have incorporated the online auction each year since. It's easy to set up, and saves our auction team a huge amount of work setting up a silent auction in person on the night of our live auction. Our auction night includes an online auction during the week prior to the night, a mini-silent auction in person, a gift card pull, sign-up parties, and a live auction. Auctria makes it easy to add all of these different items and categorize them in a way that makes sense. The registered credit card option finally eliminated the terrible checkout line overload at the end of the evening, which was a problem we'd tried to eliminate for years. Each year we find new ways that Auctria can help us streamline our efforts. Additionally, customer service at Auctria is stellar. There is an in-program chat, and they also have webinars focussed on various topics. Auctria is truly a boon to us and at this point we couldn't imagine holding an auction without it. **What do you dislike about Auctria?** It is sometimes difficult to search for a help topic, although recently this has become easier, and you can always ask a question in chat if you get stuck. **What problems is Auctria solving and how is that benefiting you?** Auctria makes it easy to load and categorize donors, bidders, and auction items. The ability to register credit cards solved the long checkout process we had experienced for years. **Official Response from Laurie Hochman:** > Nothing better than a LONG-term user with a 5-star review here. Thank you for the detailed information. Love this, we are always trying to make it easy - "The registered credit card option finally eliminated the terrible checkout line overload at the end of the evening, which was a problem we'd tried to eliminate for years." ### 9. Easy for Small Non-Profits **Rating:** 4.5/5.0 stars **Reviewed by:** David K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2023 **What do you like best about Auctria?** Auctria is a super simple program to use from start to finish. From creating an event website to checking guests in day-of, these simple things can be done with a couple clicks of a button. Their support staff is also super helpful and speedy to respond. It was my first year creating an auction website and any question that I had was answered in minutes. As a single person setting up our event for the organization, Auctria was super easy to work with! **What do you dislike about Auctria?** Sometimes I would have a hard time with gathering people's information especially when it came to corporate sponsors. This was more on me than Auctria, but better options for required sections of forms would be great. Some of my patrons were also confused by the functions of auctria. **What problems is Auctria solving and how is that benefiting you?** Solves our problem of easy event registration and addiction creation. ### 10. Great for Small Buisnesses **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley I. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Auctria?** We use Auctria for our employee holiday bonus program, makes everything streamline and easy to follow. **What do you dislike about Auctria?** Everything is great, no dislikes with Auctria **What problems is Auctria solving and how is that benefiting you?** Auctria is solving me having to constantly track everything therefore giving me extra time for other tasks. **Official Response from Laurie Hochman:** > Glad you were able to save time!! ### 11. Auctria will Help your Auctions Soar **Rating:** 5.0/5.0 stars **Reviewed by:** Jill H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Auctria?** I like the helpfulness of the staff. They are so patient and talented. Auctria has helped both of my Clubs fundraiser income grow. People enjoy the ease of use. They give the biggest bang for your buck.The program is very user friendly. **What do you dislike about Auctria?** It takes time to enter items and pictures if you want the professional look.I suggest to get in items as soon as possible. **What problems is Auctria solving and how is that benefiting you?** It helps with the bookkeeping at the end of the auction. Ease of payment and use. Everything is straight forward. ### 12. Auctria is a great auction tool **Rating:** 5.0/5.0 stars **Reviewed by:** Doug C. | Traffic Control Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2023 **What do you like best about Auctria?** We have really enjoyed using the Auctria website for our non-profit auctions. The site is extremely easy to use and very robust. Would highly recommend to everyone **What do you dislike about Auctria?** It can be daunting and I wish there were some easier ways to "undo" something. **What problems is Auctria solving and how is that benefiting you?** Ability to have online/mobile bidders for an auction is a game-changer ### 13. Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Diane G. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2023 **What do you like best about Auctria?** Keeps us organized, easy to use, makes recording of silent and live auctions easy. Quick check out. Ability to contact past guests! **What do you dislike about Auctria?** We only use it once every 2 years... There's a learning curve to remember how to navigate. **What problems is Auctria solving and how is that benefiting you?** Efficiency **Official Response from Laurie Hochman:** > Your Quick Check out remark is SO valuable. At the end of the event you want to make it easy. Thanks for the review. ### 14. Auctria was an invaluable tool for running my organization's online auction **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2023 **What do you like best about Auctria?** Auctria is quite easy to use, and their customer service is extremely helpful and responsive. My non-profit organization has used Auctria now for two online auctions and two Giving Tuesday campaigns; the interface is easy and attractive for users, and it's easy to generate reports. **What do you dislike about Auctria?** Some of the backend setup isn't always intuitive. As an admin, you need to triple check that the settings for different aspects of the auction (ie, items for bidding and for-sale items) are aligned. **What problems is Auctria solving and how is that benefiting you?** During COVID we needed to transition to online auctions for fundraising. It was such a success that even though it's possible to have in person events, we have continued to use Auctria for online auctions. We have also (because of an invitation to an Auctria seminar) begun to use it for Giving Tuesday, with excellent results. **Official Response from Laurie Hochman:** > The title here says it all! Thanks for using Auctria for multiple auctions and multiple Giving Tuesdays. Hope you crushed the fundraising goal.πŸ’š ### 15. Fantastic Software All-Around!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ginny M. | Retired, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Auctria?** I worked my entire career in Information Technology, oftentimes implementing software, and Auctria is, by far, the most complete software solution I have ever seen. The software is intuitive, training is available regularly, the user guide is excellent, and the Help Desk is incredibly responsive. If you need an easy-to-use solution for your auction, Auctria should be your go-to solution. **What do you dislike about Auctria?** The only thing I can thing to change is to make the Excel downloads use a newer version. But perhaps that was a problem with the computer I was on rather than Auctria, not sure. **What problems is Auctria solving and how is that benefiting you?** We run an annual auction as a fund-raiser for our church, and use volunteers to handle the software entry. This was my first year using the software and I had no problem learning it. This really helped me do reports for our auction committee and promote the auction more easily by knowing who had or had not registered. **Official Response from Laurie Hochman:** > Ginny- thank you for the enthusiastic review!! Love reading that your experience 360 degrees around was 5-stars. Re: Excel, we just changed it this week! For any reports now you will find it updated. ### 16. Easy and Intuitive! **Rating:** 5.0/5.0 stars **Reviewed by:** Genna R. | Development Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Auctria?** We are a small nonprofit organization that was planning our first (and only) gala! We had used other mobile bidding software the best and were looking for something that would give us a little more bang for our buck. When we stumbled across Auctria, we were thrilled about their pricing. As a small nonprofit, the budget for the software wasn't huge, and auctria fit into it perfectly! We were excited about all the features available! We ended purchasing the "Launch" package, which gave us two auctria employees who worked with us to set everything up. They created our website and would help us with basically everything! It also comes with calls with your Auctria team so they can talk you through the auction setup process! Overall, Auctria is a wonderful option for organizations looking to save money and still have an amazing event! **What do you dislike about Auctria?** The package we purchased came with three calls with our auctria team to discuss any questions, comments and concerns you had. I do wish that they were all a little longer. The first meeting is 45, the second is 15, and the last session is 45; however, when you are planning a big event and using software you aren't familiar with, many questions come up, and the time runs out quickly. On top of the call, you can email your team any questions at any time, but some issues are difficult to understand over email. **What problems is Auctria solving and how is that benefiting you?** We needed help creating an auction on a budget, and auctria fulfilled those needs! With the use of Auctria, we were able to create a beautiful and pleasing website to display our auction items. Because of the easy user access, we exceeded our fundraising goal!! **Official Response from Laurie Hochman:** > Genna! The very last line of this review is the BEST " Because of the easy user access, we exceeded our fundraising goal!!" Thank you for the additional details. Sounds like you used Auctria's Launch product, thanks for recognizing the 5-star service. ### 17. Wonderful Program and App **Rating:** 5.0/5.0 stars **Reviewed by:** Erin G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2023 **What do you like best about Auctria?** Auctria is very user friendly! I use It for our yearly school auction and it works beautifully for our school. The App option is also amazing! Very pleased! **What do you dislike about Auctria?** I really don't dislike anything about Auctria! **What problems is Auctria solving and how is that benefiting you?** It's easy for bookkeeping, emailing and texting bidders and makes communications so easy! **Official Response from Laurie Hochman:** > Love hearing from schools! Thanks for raising money for education. Happy to read you enjoyed the mobile app. Thanks for using Auctria. πŸ’š ### 18. Excellent App experience for donors, bidders, and fundraisers. **Rating:** 4.5/5.0 stars **Reviewed by:** Barbara P. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Auctria?** The bidder experience encouraged competitive bidding and excitement. AND the notifications of being outbid, so you can bid again! So much easier than others we looked at. **What do you dislike about Auctria?** I cannot think of a single issue. They have excellent training videos, customer service. It's so much fun to bid on items, friends compete on a nice manner, it's FUN! **What problems is Auctria solving and how is that benefiting you?** We solved many issues with billing, storage of images, building web pages, and others. We benefitted by saving time and generating more interest and income thru an easy to use website! **Official Response from Laurie Hochman:** > Thank you Barbara for the 5-star review. Love that you left this review and shared not one but two personal experiences and focused on the bidder experience as well as the set-up. ### 19. Excellent first time experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny W. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Auctria?** We just switched to Auctria this year and held our first event two weeks ago. The process was smooth, and the platform was easy to learn and user-friendly. We paid for additional help prior to the event, and really appreciated the extra support.saw **What do you dislike about Auctria?** We haven't found anything about Auctria that we dislike. Any issues we had were quickly resolved with the support of customer service representatives. We had a few minor hitches but nothing that really impacted our success. **What problems is Auctria solving and how is that benefiting you?** We were looking for an event management platform that offered more options and was user-friendly. We felt that Auctria's customer support was superior. Also, event registration and check-in were much faster, and overall, the cost was equitable for the services we received. We were very happy and plan to continue to use Auctria. **Official Response from Laurie Hochman:** > Jenny! Thanks for the rave review. Welcome to Auctria, hope you use the platform to many more events, for many more years! As you stated, Auctria is full featured and we are always improving. Thanks for sharing your experience. ### 20. Low Cost Auction Software with Easy Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Dan N. | Auctioneer & Fundraising Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Auctria?** The low cost of the software is the best and easiest thing to promote about the Auctria software. The ease of usability is on par with or above a lot of the auction software we use, so that is very nice. **What do you dislike about Auctria?** The lack of immediate customer service unless you elect to pay for a higher level of package support is my least favorite thing about the software. It's not a deal breaker, just something to note. **What problems is Auctria solving and how is that benefiting you?** Helping the non-profit clients that we work with that have never used an auction software get up and running with an inexpensive software that is easy to learn and use right away. **Official Response from Laurie Hochman:** > Thanks for using Auctria and noting the ease of use and right pricing. Hope all the bids soar.πŸ’šHearing from an auctioneer that is in-the-biz is really helpful for reviews. Thanks for taking the time to do so Dan. Re: Support, correct email and chat are our primary forms, when using this the support team can easily see the event details and make quick and precise replies. You can add on Assist or Launch for additional level up service. ### 21. We have used Auctria for several years now and love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Allen P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2023 **What do you like best about Auctria?** We like the flexibilty of using online auctions or using paper, The system can accomodate both. **What do you dislike about Auctria?** Checking people out is not as smooth and streamline as it should be. It seems to require a couple of steps that take a bit longer. **What problems is Auctria solving and how is that benefiting you?** It allows us to aggregate billing for customers quickly. It tracks our financial performance quickly as well **Official Response from Laurie Hochman:** > Allen, thanks for using Auctria for several years and giving the platform 5-stars! We appreciate you acknowledging that online or paper Auctria can do either. There are so many ways to do check out with Auctria. Our suggested method is to email statements --> bidders/supporters can click the payment button --> then use Apple Pay or Google pay from their phone. If they don't have a digital wallet they can of course provide credit cad details securely. This is the absolutely fastest with little admin intervention needed. Other options include pre-registering card and having them on file, then you can batch check out. For those that want to help with a traditional or more check out we are streamlining that again right now. For your next event check out the updates. ### 22. Powerful Auction Software **Rating:** 4.5/5.0 stars **Reviewed by:** FOB G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Auctria?** Tracking all aspects of event and gala.. **What do you dislike about Auctria?** Lacks intuition like in items and basket **What problems is Auctria solving and how is that benefiting you?** Year over year input and tracking, better able to track donors, sponsors and supporters. I think the sponsorship page should be adjusted. **Official Response from Laurie Hochman:** > Thanks for using Auctria for year over year. We appreciate your business. Glad to read you enjoy the tracking of all auction data. We strive everyday to provide a streamlined solution for event and auction fundraising. πŸ’š ### 23. Auctria for Fundraising Events **Rating:** 4.5/5.0 stars **Reviewed by:** Christy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2023 **What do you like best about Auctria?** Auctria is very intuitive, which saves time. **What do you dislike about Auctria?** Running reports on Auctria could use some improvement. We were looking to pull a specific report for our client and it wasn't possible. **What problems is Auctria solving and how is that benefiting you?** Auctria helps us sell tickets, input auction information, and more for nonprofit events. **Official Response from Laurie Hochman:** > Christy, thanks for stating you found Auctria intuitive. Such a simple term with huge impact. Our dev team works really hard to achieve a smooth suer experience so thank you for sharing your experience. Re reports: there are about 100 preset reports, each one can be be modified to include and exclude many more fields. If we can help please reach out by email hello@auctria.com ### 24. Auctria is Great for Events! **Rating:** 5.0/5.0 stars **Reviewed by:** Emma V. | Program Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Auctria?** Auctria is a great way to plan and manage events. It is relatively straightforward to use and meets all of our event needs. Probably the best feature is how quick and awesome customer service is! **What do you dislike about Auctria?** Some things can be a bit complicated or confusing. Usually it has something to do with the settings of the auction. However, customer service is always available to help if you get stuck. Also, I wish the search feature functioned a little better. **What problems is Auctria solving and how is that benefiting you?** Auctria helps us plan a large event as a small nonprofit team. We would not be able to do it as smoothly without this software. **Official Response from Laurie Hochman:** > Emma, this title "Auctria is Great for Events" makes us smile. We strive each and every day to have a platform that is easy to use. Thanks for the shout-out to the support team, calling them Awesome, and the best feature again makes us smile. Thanks for using Auctria! ### 25. Just keep using more & more of the options! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenn S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Auctria?** I love that I can list all the items and categorize them. It is also helpful that I can print a program, print bidder sheets, reports & so much more! There are so many options I we try & decide they are helpful & use them again & again! **What do you dislike about Auctria?** I sometimes have a hard time finding which report I need. **What problems is Auctria solving and how is that benefiting you?** They have all kinds of seminars and info sessions on how to help but I don't take advantage of them. I am happy with what we have & use. **Official Response from Laurie Hochman:** > Thanks Jenn for taking the time to share your experience. What you like best is a hard questions with so many features! Thanks for using Auctria, hope you crush the fundraising goal.πŸ’š As you noted we do run a lot of webinars, we do record everything so if you ever want to watch the play back you can do so at your convenience. ### 26. Sleek, customizable auction software **Rating:** 5.0/5.0 stars **Reviewed by:** Monica C. | PTA Chair, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Auctria?** I've used Auctria for 2 years now and when compared to other auction software, Auctria has the full functionality that I am looking for even when comparing it by price with other similar software. It offers a clean and sleek look right off the bat which helped transition a paper and pen silent auction to an online version seamlessly to be used with our bidders that may not be tech savvy. I like that it has no ads, I can fully customize our website, the admin screen has access to all the functions I'm looking to do, and I'm still discovering features that help make my job easier, like the email/communication manager. Support staff responded quickly via email and that helped! **What do you dislike about Auctria?** I often would see the Admin page on my phone as I'm out and about, and I find it harder to click on certain pages in the mobile version of the admin page as there is a floating menu on top of the page that prevents you from clicking on the links underneath the menu, but as a workaround I can type into the search box and access bidder/items/donor info as the search box is in that top floating menu. **What problems is Auctria solving and how is that benefiting you?** Auctria has helped me go from a pen and paper silent auction to an online version which has helped increase our sales! Being able to batch import the item list and images is a major timesaver. **Official Response from Laurie Hochman:** > Monica, when I say thank you for a review, this is not a throw away, nonchalant reply. Truly appreciate you taking the time to leave a detailed review. And that you have used Auctria for 2 years makes it even more impactful. Hope to see you around for many more. πŸ’š Re: mobile admin, yes, there are lots of features, dropdowns etc that are much better suited for a desktop or laptop view. I'll send the note the menu feedback to our dev team though. ### 27. A small Auction for a small Non-Profit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Auctria?** Auctria makes fundraising for a small event quick and easy. Being able to customize the URL helps bidders recognize the Cause right up front. **What do you dislike about Auctria?** Specialized items can be very finnicky, and it is hard for Donors to indicate settings like Consignment and Multiple Winners - this had to be done by an Admin after the item was already created. One of our donors gave 10 of the same item, so the starting bid should have remained the same until the 11th bidder. Due to user error, we hadn't configured it properly for 10 winners and didn't realize that until the auction was almost over. Another donor had meant to set a reserve price, and were upset when the item sold successfully without reaching that price. **What problems is Auctria solving and how is that benefiting you?** All the elements of a charity auction are accounted for, from Live items to Lottery items, etc. Being able to print Bid Sheets will be useful in the future as we transition out of Covid to live events. **Official Response from Laurie Hochman:** > Thanks for recognizing ease and speed to set-up. We are asked this question frequently, and your comments are helpful. RE: multiples can be tricky, glad it all worked out. Support is always available hello@auctria.com. Thanks for the 5 star review and taking the time to share your experience. ### 28. Enjoyed using Auctria for our nonprofit auction **Rating:** 5.0/5.0 stars **Reviewed by:** Kandy S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2022 **What do you like best about Auctria?** Having a free service option available and having software that does get easier the more we worked with it. I also really enjoyed having the YouTube trainings available. I think even more trainings would be very useful and to make the training screen bigger for easier viewing of the training. **What do you dislike about Auctria?** Customer service is very difficult to reach. I would like to see it become easier for us to online chat or call for support. That became a problem and the video training does always provide the specific answers to our questions. Sometimes questions are a bit nuanced, but no one was available to support us due to having the free service. We would have PAID for the help! **Recommendations to others considering Auctria:** Like with any new software, this takes diligence to learn. Be sure you have the time to review their many YouTube videos, which are most helpful. I recommend this company. **What problems is Auctria solving and how is that benefiting you?** Allowing us a way to track our auction items and accept ticket sales online was very helpful and it became much easier as we spent more time learning the online system. **Official Response from Laurie Hochman:** > Thanks for the 5-star review. Thanks for the feedback on the YT viewing, Kandy. FYI, our online chat email is available for all Emerald and Diamond licenses. In addition, you can add Launch and this is a concierge service where the Auctria team will set up the event for you, and provides a midpoint and training call. Let us know if we can help with a future event fundraiser. Hope you crush the fundraising goal. ### 29. Overall, Auctria worked well for our online auction **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2023 **What do you like best about Auctria?** The customer service rep was quick in responding to our questions and very helpful. Also liked the Auctria feature to extend bidding on some items. **What do you dislike about Auctria?** The user interface of the website design pages was not as intuitive as I would've have liked or expected. Some elements could not easily be customized. **What problems is Auctria solving and how is that benefiting you?** Check out at the end of our online auction was an easy and seamless experience compared to in person auctions we've had in the past. **Official Response from Laurie Hochman:** > So happy to read you enjoyed the extended bidding time feature for the online auction. Hope you crushed the fundraising goal. πŸ’š Thanks for taking the time to leave a review. ### 30. Wonderful experience all around for our gala **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren F. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Auctria?** It was simple and just made sense. Every time we asked, "Can the software do this?" The answer was yes. They were always quick to answer questions and fix any small issues that came up. **What do you dislike about Auctria?** I can't think of anything I disliked enough to comment about. It really is a GREAT software! **What problems is Auctria solving and how is that benefiting you?** We are a nonprofit and we rely on our annual fundraiser for income each year. Having one streamlined software to take in all payments, sales, and sponsorships was a huge help to our cause. **Official Response from Laurie Hochman:** > Lauren! Thank you for the kind words. So happy to read the annual fundraiser was streamlined when using Auctria. We aim for 5-stars every day! πŸ’š ### 31. Auctria is far more than just auction software **Rating:** 5.0/5.0 stars **Reviewed by:** Art M. | V, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2021 **What do you like best about Auctria?** We are thrilled with Auctria. It is very easy to use, which is surprising considering how rich it is in functionality. Aside from the auction, which I will mention below, our event included ticketing for our gala, online and live registration, the sale of numerous fund-raising items, sponsorships, tracking and acknowledging donors, recording contributions, handing all payment refunds, and reporting, and our promotion using via automatically generated event website. In addition, we conducted a live auction in Auctria that allowed our guests to bid online as well in person. We used kiosk capabilities at the event for the display, recording and tracking of all bidding. Much of our membership is older and are leery of computers yet they had absolutely no problem with the kiosks. The younger audience loved using their cell phones and the Auctria app to track/update their bids from the comfort of their table. We also relied very heavily on the integrated communication features to easily email guests, donors, and sponsors event details. Two other things I will mention briefly. The supporting event website generated by Auctria is truly amazing. Simple to use and yet packed with customization options. The fact that it is so tightly integrated with the event backend dashboard made it so easy to add donations and sponsors and have them immediately appear on the on our site. Support was also outstanding. There was a wealth of tutorials, webinars, and documentation to answer questions and inspire new event ideas. On those few occasions where we could not find an answer ourselves, the support staff was quick to get back to us with help. We are a small non-profit that depends heavily on volunteers. We managed to do all above in Auctria using essentially two people. **What do you dislike about Auctria?** Nothing comes to mind. There are features and options yet to be explored. **Recommendations to others considering Auctria:** Try their demo site and visit a few of their customer's websites. Also, watch Auctria's prerecorded webinars. They are very beneficial. **What problems is Auctria solving and how is that benefiting you?** Auctria helped us execute a critical fundraising event with a limited budget and personnel. **Official Response from Laurie Hochman:** > Easy to use and rich in functionality is exactly what we aim for! Thanks for the detailed review. We work hard on the product as well as the surrounding documentation, webinars, videos, etc so thanks for the shout-out. We will celebrate the kudos internally! ### 32. All around good platform **Rating:** 4.0/5.0 stars **Reviewed by:** Kerry S. | Fundraising and Special Events Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Auctria?** It is very user friendly and has many useful features. **What do you dislike about Auctria?** The beavers. They are cute but would prefer something more professional since our clients use it so much. **What problems is Auctria solving and how is that benefiting you?** The platform makes checking in guests easier, especially since we have volunteers who have never used Auctria checking in guests. **Official Response from Laurie Hochman:** > Thanks Kerry for noting that Auctria is user friendly and specifically calling out ease of use for check in. πŸ’š fyi, we are working on an icon refresh and you will see refresh shortly. ### 33. Online auctions made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2021 **What do you like best about Auctria?** How fast and simple it is to create an online auction. And the price is good too! **What do you dislike about Auctria?** Sometimes the UI can be a tad clunky. But in general is gets the job done. **What problems is Auctria solving and how is that benefiting you?** We are a small non-profit that runs a single small auction every year. The cost of other auction software just isn't in our budget. And then the need to have everything all online due to CoVID required a change. Really happy to have found this product and been successful for three years now with it. **Official Response from Laurie Hochman:** > Thanks for the 5-star review. Happy to read the speed and ease you were able to create your online auction. Hope to have you use Auctria for years to come too! ### 34. Easy to create an attractive online auction **Rating:** 5.0/5.0 stars **Reviewed by:** Judy B. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2022 **What do you like best about Auctria?** Templates for creating online and onsite displays to attract bidders. Easy integration with payment processing at a reasonable cost. **What do you dislike about Auctria?** There were many options to consider. While the admin module was extensive, somethings were hard to find. Wanted a simple video from the online bidders perspective on how to register, bid and check out. **What problems is Auctria solving and how is that benefiting you?** Allowed bidders to enjoy our event and still bid. Increased how much we were able to raise. **Official Response from Laurie Hochman:** > Thanks for noting the templates for event websites. We love this feedback and are always adding new fun themes. Re: simple video for bidders, there is a bidder registration element that can be dropped into the template. It includes text and a short video. If you need help for the next one please reach out hello@auctria.com Thanks for using Auctria, thanks for taking the time to leave a review. ### 35. Continually surprised (in a good way!) **Rating:** 5.0/5.0 stars **Reviewed by:** Katharine W. | Gala Chair (Volunteer), Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Auctria?** The interface is great for both user and creater. It is easy to use and looks very professional for users. The customer service is EXCELLENT. Someone is always willing to answer a question or point us in the right direction. **What do you dislike about Auctria?** The homepage doesn't allow for much creativity; it is very boxy and looks clunky. There isn't a workaround, even when I had a web designer on our team. Considering the great aesthetics of the rest of the site, I find this landing page to be an eyesore and wish there was more room giving it much better "curb appeal." **Recommendations to others considering Auctria:** I love the pricing. It isn't based on earnings, which is huge for a small organization. Using Auctria has definitely taken us to the next level in fundraising; our last two years (our first years with Auctria) we have raised almost double what was made in previous years. The program looks professional make therefore makes US look professional and not like a group of volunteers at a small elementary school (which we are). We week after our event I attended another gala where the group had hired people to be onsite for check-in and manage the auction; ours had looked WAY better and was likely a fraction of the cost. **What problems is Auctria solving and how is that benefiting you?** I have had the interface for two years now. Our first year we were trying to fit a square peg in a round hole as we looked for a program that fit our group's needs, but we were extremely happy with the outcome. Using it for a second year, I am continually amazed at how powerful it is. I am constantly finding new needs for it and starting to adapt our group's event based on the capabilities of Auctria. We've used it mostly for an online auction, but I've learned how to sell items, tickets, and fund items via donations. I hope to use it for creating tables for an in-person event next year. **Official Response from Laurie Hochman:** > Katharine- so happy to read Auctria continues to surprise, in a good way! Thanks for recognizing our support team, they work hard to exceed expectations. Thanks for the feedback on the homepage, are you referring to the homepage for the event? We JUST added a few themed templates that might help for the next event. Drop us an email we can also share a short video on some sample websites that are unique and creative. You can soften the boxes with rounded buttons etc, happy to share. Thanks for taking the time to leave this kind note. Best of luck on future fundraising. ### 36. Auctria 2022 Services Auction **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2022 **What do you like best about Auctria?** Ease of use in collecting donations, setting up bidders and recording bids. **What do you dislike about Auctria?** There seems to have been a bug that posted a single Check # for every payment. We could work around it but it was disturbing. **What problems is Auctria solving and how is that benefiting you?** We've used Auctria for several years to help run our congregational services auction and other fund raisers. It make the whole process so easy. **Official Response from Laurie Hochman:** > Thanks for using Auctria for multiple years. We appreciate the continued use, more importantly raising money to make the community better and brighter! ### 37. Best support and features for a non-profit event site. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Auctria?** Auctria has some of the easiest setup features we have used. There are a couple of things that we do different on our Wordpress site that isn't yet available for Auctria, but their support is readily available to help us convert our specific products to their format. The reporting is wonderful. We have used Auctria for the last 2 gala's and we have doubled our profit each year and get compliments from our end users about how easy it is to use and bid on items. **What do you dislike about Auctria?** The themes available for the website look and feel are very blocky and restrictive. I wish their themes had a little more oomph and ability to add left/right rails similar to other sites. However, this is a low priority to all of the auction features it has. **What problems is Auctria solving and how is that benefiting you?** We went from an in-person event to now an online event and auction. We have had problems with our 3rd party vendors, but never Auctria. We have even received support off-hours within an hour. **Official Response from Laurie Hochman:** > Love that you shared the first line, "Auctria has some of the easiest setup features we have used." Many prospective groups ask us explicitly about ease of setup. Thanks for using Auctria for your last 2 galas, hope there are many more! Congratulations on doubling profit each year. ### 38. Monument Impact **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy C. | Communications and Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2022 **What do you like best about Auctria?** It's very user friendly, and has all the components i was looking for for my organization's fundraiser. **What do you dislike about Auctria?** Lacks design options to make the site more attractive to visitors. Needs Templates for the Landing page. **What problems is Auctria solving and how is that benefiting you?** It keep al the information I need consistent and easy to track. **Official Response from Laurie Hochman:** > Thanks Cindy for the 5-star review. Happy to read you found the platform user friendly. RE: website design, there are lots of options to add pages, change colors, fonts. images and branding. You can create your own landing page however the we don't have a prescribed landing page per say but will take this feedback back to the team. Thanks for the suggestion! ### 39. Visually appealing, end user friendly, could be a bit more intuitive for back end user. **Rating:** 4.5/5.0 stars **Reviewed by:** Yolanda M. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2022 **What do you like best about Auctria?** The site presents well once the auction is set up, our bidders did not have any major issues but one--was not obvious they had to Check Out at the end of the auction so we had to follow up with a few. **What do you dislike about Auctria?** Back end set up---we've all struggled each year on the set up of the site, could be a bit more intuitive leading us through set up. **What problems is Auctria solving and how is that benefiting you?** Professional looking option for online auction. **Official Response from Laurie Hochman:** > Thanks for using Auctria, happy to read you found it visually appealing. We read your mind on the set-up note here. We have lots of upcoming walkthrough set-up webinars and mini-videos coming soon. This will supplement the User Guide. Re: Checkout- yes, for security the system will never automatically charge someone's card. That is triggered either by the organization (if card is on file) or by the bidder/donor as a self checkout. ### 40. Works well. A little hard to learn **Rating:** 4.5/5.0 stars **Reviewed by:** Scott W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2022 **What do you like best about Auctria?** uploading photos and data. designing website with templates. **What do you dislike about Auctria?** transferring data from one auction to another easily **What problems is Auctria solving and how is that benefiting you?** easy way to set up fundraising auction, collect funds and email winners **Official Response from Laurie Hochman:** > Thanks Scott for sharing your experience about Auctria's functionality. Thanks for remarking about the event website design. We believe that giving organizations the ability to design and modify with your images & your colors-- then your event website is branded and raises more money. Re: transferring data is quick when utilizing the Copy Auction Info button, let us know if we can help, email hello@auctria.com ### 41. Good product, great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Jim S. | Retired, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2021 **What do you like best about Auctria?** Ease of use and depth of function, support is excellent! The communication functions allow custom emails to be sent to bidders when specific events occur. The dashboard is a great way to get the big picture quickly and track progress towards fund raising goals. Auctria's support is fully on-line. Their response is quick and they have solved all our problems, fully. **What do you dislike about Auctria?** When placing a manual order (the bidder is not buying through the website), the system does not automatically send a receipt when the order is paid for. If the bidder orders on-line, a receipt is automatically sent. I've requested an enhancement. **Recommendations to others considering Auctria:** Buy the diamond plan it's worth the extra cost **What problems is Auctria solving and how is that benefiting you?** We have been able to run auctions, sell tickets to events, take donations and run a raffle. It was easy to use and very easy to learn how to build a website with their tools. **Official Response from Laurie Hochman:** > Auctria's tagline is "Auctria is an easy to use, powerful tool to run your fundraising events" so happy to read that this was your reality with the platform. We strive every day to make it easy to raise money! Thanks for using Auctria, thanks for taking the time to leave a review. ### 42. 10/10 for Auctria! **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie R. | Community Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Auctria?** I loved the website and how bidders could interact and easily see the auction items. I had multiple donors tell me how much easier this platform was than other auction websites they had used for other charities....and I know those other charities paid more for those platforms! **What do you dislike about Auctria?** One thing I disliked about Auctria was the navigation for reports. I'm not sure if this is a fixable issue, but there are SO MANY different options for reports and how to get to the correct one! Sometimes I forgot which report I was looking for, and ended up clicking through a few before finding the correct one. **What problems is Auctria solving and how is that benefiting you?** A huge problem that was solved was accessibility! Everyone was easily able to navigate the cite, donate, and even view our embedded livestream within the website. **Official Response from Laurie Hochman:** > Valerie, thank you so much for taking the time to describe how you and your participants interacted with the platform. We care about both tremendously and are happy to read the notes on multiple donors sharing how they found Auctria much easier. FYI, you can 'Save View' on a report if that helps after you have tweaked or added/deleted columns. If you want some help, drop us an email hello@auctria.com. ### 43. Once we were able to figure out how to set up our auction, the system ran smoothly. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Auctria?** The value of the product compared to other auction services is good. **What do you dislike about Auctria?** Limited instruction on set-up is available without a fair amount of hunting for information. It would be helpful to reach a broader audience with our auction offerings. **What problems is Auctria solving and how is that benefiting you?** Auctria automates our auction and, aside from the set-up, creates an opportunity for less work for our team. **Official Response from Laurie Hochman:** > Happy to red your event ran smoothly. Yes, as you noted there are lots of features within the Auctria platform so deciding on the best fit can be time consuming. We JUST published a set of walkthrough pages and videos. Hope those can help for future auction and event activities. Reach out of you need help locating these, hello@auctria.com ### 44. Intuitive, Effective Auction Management! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Auctria?** The intuitive system is easy to learn and can have different people in different roles at the same time. The Auctria guide and videos were lifesavers for me and my team. **What do you dislike about Auctria?** The views for items are limited and it's like viewing a spreadsheet. I wish I could see all my items the way they are displayed on the website, but in greater detail in the main item area. No easy way to give a cash credit to an account. I would like to see more of a breakdown in financial reports regarding average per person expenditure, per person profit. The system should create a stop gap for people registering as bidders more than once. **What problems is Auctria solving and how is that benefiting you?** We easily tracked our expenses, profits, and sponsors. I love the ability to email donors, sponsors and purchasers their receipts. This saved us hours and hours. **Official Response from Laurie Hochman:** > Thanks for the 5-star review and the title says it all! "Intuitive, Effective Auction Management!" Love that you expanded on sharing the use of multiple people/admins in different roles. Re: all items, yes, the default is to show the most recent. There is a button on the items dash to show All Items. This will be shared with our dev team along with your other notes too. Thanks for taking the time to provide specific feedback. This helps Auctria improve daily. ### 45. Great product for our non-profit fundraising event **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Auctria?** Auctria is affordable for our small non-profit. The help and how-to articles are clearly written and accessible. The support team is responsive. **What do you dislike about Auctria?** The registration and checkout experience for bidders has been confusing for some. **What problems is Auctria solving and how is that benefiting you?** Auctria has allowed us to continue our engagement and fundraising in a format that protects the health of the medically vulnerable in our community. **Official Response from Laurie Hochman:** > Thank you so much for noting the support articles and team are helpful and responsive. We know that software can take some time to get used to and we strive each and every day to make that as smooth as possible. Thanks for fundraising and making your community stronger! ### 46. Amazing Software for Non-Profits **Rating:** 5.0/5.0 stars **Reviewed by:** Deer Creek PSO P. | PSO President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Auctria?** The user interface is very easy to use. I appreciated that we could customize the website to match our event theme. Both the app and the website were also easy for donors to navigate. **What do you dislike about Auctria?** There is only one option for processing credit cards (Stripe), which is fine but we had to create an account through Stripe in order to use Auctria. **What problems is Auctria solving and how is that benefiting you?** Since our non-profit was not able to host an in-person auction as we've done in the past, doing the online auction was a huge help for our fundraising needs this fiscal year. In fact, we will continue to do online auctions instead of in-person because Auctria is such an amazing tool. **Official Response from Laurie Hochman:** > Thanks for sharing your enthusiasm here as a review. (took a look at your event website and you and/or your team did an amazing job! LOVE the keepsakes within the auction) . Thanks for using Auctria now. Thanks for planning to use Auctria for your future auctions and events. Hope you continue to crush the fundraising goal. ### 47. everything works very well for our first time! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Auctria?** Easy to access, pictures worked great, it tracked each bid. **What do you dislike about Auctria?** Wish it could connect to our online giving platform rather than setting up a different one. **What problems is Auctria solving and how is that benefiting you?** To delete a bid made in error. **Official Response from Laurie Hochman:** > Thanks for taking the time to leave a review. Happy to read you liked the bid tracking. Hope the bids soared.πŸ’š ### 48. Great Customer Service, Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Auctria?** The amount of features Auctria has to run an online auction is very useful. The ability to receive final reports and include all sponsorships and purchases in one place helped us out a lot. I think there are many features we didn't get the chance to use, but would be helpful to others. While we were confused often using the software, customer support was always a great and quick help. **What do you dislike about Auctria?** Because of all the features, it was complicated to use at times. There are also some areas of the software that we found underdeveloped. For instance, we had our items classified as silent auction items, which apparently meant no e-mails went out to the winning bidders, which really impacted our auction. It should have either been very clear at the creation of the auction that this would happen or be fixable. We were often frustrated with the limitations of the e-mail section of the site and also received comments that the website design from Auctria looked "terrible". **What problems is Auctria solving and how is that benefiting you?** We run a silent auction every year, but with COVID-19 we were unable to do it in person this year. Auctria provided a great way to run an auction safely and virtually. One benefit we saw was the ability for the whole community to participate instead of only those who could attend in person. There is a ton of benefits in the reports department- Auctria provides a lot of administration tools for the auction that saved us manpower. **Official Response from Laurie Hochman:** > Thanks for recognizing the full features of the Auctria platform. As you noted there are lots of options and we try to find a balance between features and simplicity. Looks like we may have missed the target with your group and for that we are disappointed. Regarding the website design, almost everything on there is customizable, however, it does take time to learn. Good news, we JUST added eight new templates that we hope you will find useful for the future. Follow us on Facebook & Twitter for even more templates for 2022. ### 49. Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Auctria?** I had a great experience with Auctria - it made the auction I chaired easy to manage. All of the items I needed were right there, from reports, finances, items and printing tools. I also had a good experience with the chat feature to get questions answered quickly and clearly. Thank you! **What do you dislike about Auctria?** I wish I had access to phone support, but realize that not all levels have access to it. The chat feature did come in handy, but at times I wish I'd been able to pick up the phone! **What problems is Auctria solving and how is that benefiting you?** I did not have to use any other software or products to put together an auction. All the printing I needed was right there, as well as the credit card processing and online listings! **Official Response from Laurie Hochman:** > THIS!! "...it made the auction I chaired easy to manage." Thanks for using Auctria, thanks for the review, and thanks for fundraising for education. ### 50. 5 Golden Stars! **Rating:** 5.0/5.0 stars **Reviewed by:** Lori D. | Corporate Property Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Auctria?** This program makes your event flow from top to bottom, easy to go from entering items to making bidder sheets then using the online bidder feature. **What do you dislike about Auctria?** I wish it were a little easier for those volunteers that are just helping the night of the event. Almost having a mode that takes the stuff away that they don't need and gives the check-in, sales, bidding info. Also, a check-in icon for those that are helping run check-in as it takes a moment to find it hiding under bidders. **What problems is Auctria solving and how is that benefiting you?** Speed of check out! Information collection and reporting are outstanding. We started using this for just check-in and bidder sheets; we are now using it from ticket sales to thank yous! **Official Response from Laurie Hochman:** > What's better than 5-stars, 5 GOLDEN stars, thank you! Lori, your last note "we started using this for just check-in and bidder sheets; we are now using it from ticket sales to thank yous!" is what we strive for. From the first donation, to last receipt, and all the fundraising in between... Thanks for using Auctria, thanks for the kind words, thanks for the feedback! Good news, we are working on the next version of Auctria and plan to include a check-in-focused view/task page. Stay tuned! ## Auctria Discussions - [Is Auctria legit?](https://www.g2.com/discussions/is-auctria-legit) - 3 comments, 1 upvote - [What is Auctria com?](https://www.g2.com/discussions/what-is-auctria-com) - 1 comment - [What is Auctria app?](https://www.g2.com/discussions/what-is-auctria-app) - 1 comment - [How does Auctria work?](https://www.g2.com/discussions/how-does-auctria-work) - 3 comments - [View Auctria pricing details and edition comparison](https://www.g2.com/products/auctria/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+10%3A35%3A50+-0500&secure%5Bsession_id%5D=55bf428a-3714-4008-9c6b-41826c36e712&secure%5Btoken%5D=b9e255bc3a8de1870acf37b24c227239e2b34b3f28d000512921aff5aa974dbf&format=llm_user) ## Auctria Features **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising **User Interface** - Bidder Profiles - Sorting - Bid Alerts **Administration** - Bid Confirmation - Payment Processing - Reporting ## Top Auctria Alternatives - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) - 4.7/5.0 (500 reviews) - [Silent Auction Pro](https://www.g2.com/products/silent-auction-pro/reviews) - 4.9/5.0 (110 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,056 reviews)