

VideoEngager è una soluzione di coinvolgimento dei clienti tramite video in cui i commercianti interagiscono con i loro acquirenti.

SmartVideo per Genesys è semplice, facile da usare e offre un'escalation dai canali di comunicazione Genesys esistenti: chat, voce, SMS, email e social network a video interattivi in tempo reale e su dispositivi mobili direttamente dall'ambiente Genesys.
VideoEngager is a platform that specializes in enhancing customer engagement through video communication solutions. It provides technology that allows businesses to integrate video chat, cobrowsing, and interactive media into their customer service and sales processes. This enables companies to offer personalized, real-time support and foster closer customer relationships. VideoEngager's tools are designed to be seamlessly integrated into various digital channels, including websites and mobile apps, offering a more immersive and effective customer experience. The platform is aimed at businesses seeking to improve their digital interactions by leveraging the power of video communication.