Symend is a customer engagement platform that leverages behavioral science and data-driven insights to enhance customer interactions, primarily focusing on managing and resolving overdue accounts. Through personalized and empathetic communications, Symend aims to transform the collections process, reducing delinquencies while maintaining customer relationships. By employing advanced analytics and machine learning, the platform provides businesses with actionable insights to optimize engagement strategies. Headquartered in Calgary, Canada, Symend serves various industries, including telecommunications, financial services, and utilities, helping companies improve their customer retention and financial performance.