Soluzione di gestione di asset, CMDB, cambiamenti, incidenti, problemi, servizi e SLA basata sui principi ITIL.

SupaCMDB è un Database di Gestione della Configurazione (CMDB) progettato secondo i principi ITIL. È un'applicazione basata sul web che può essere opzionalmente combinata con SupaDESK per fornire una soluzione ITSM completamente integrata con il Service Desk.
SupaTOOLS is a comprehensive suite of IT Service Management (ITSM) tools designed to help organizations manage their IT infrastructure and support services efficiently. The platform includes various integrated modules that cover a wide range of ITSM needs such as asset management, change management, incident management, and service catalog among others. SupaTOOLS is known for its flexibility, scalability, and the ability to adapt to the specific needs of businesses of different sizes, from small enterprises to large corporations.The tools offered by SupaTOOLS are built to align with ITIL (Information Technology Infrastructure Library) best practices, ensuring that organizations can improve their IT service processes while maintaining compliance with industry standards. Key features often include user-friendly interfaces, robust reporting capabilities, and customizable workflows that enhance the effectiveness of IT service delivery.