Sunrise Software is a UK-based company specializing in IT service management (ITSM) and customer service management (CSM) solutions. Founded in 1994, the company offers a range of software products designed to streamline and enhance service desk operations for organizations across various industries. Their flagship products include Sunrise ITSM and Sunrise CSM, which are built to facilitate efficient incident management, problem management, change management, and customer relationship management. The platform is configurable, supporting both cloud-based and on-premises deployment, allowing businesses to tailor it to their specific needs. Sunrise Software focuses on delivering comprehensive, user-friendly solutions that improve service delivery, customer satisfaction, and operational efficiency.