

PulseQA - AI-Powered QA + Churn Signal Intelligence for SaaS CX Teams Your support inbox is the richest signal in your business - and the most ignored. Every ticket carries early warnings about churn, product gaps, and revenue at risk. Most QA tools sample 2% of conversations manually and miss everything that matters. PulseQA reads 100% of your support conversations with AI, scores every interaction, clusters recurring issues by revenue impact, and flags the accounts about to churn - before they do. What we do: → QA Scoring on every ticket - not a 2% sample. Automated quality scoring across every agent, channel, and conversation. → Issue Intelligence - Cluster recurring problems by frequency, sentiment, and revenue weight. Know which bugs are costing you real MRR. → Revenue Risk Dashboard - Identify accounts at risk based on actual conversation signals, not lagging indicators. → Sentiment & Resolution Tracking - Real-time customer health, no surveys required. → Churn Recovery Metrics - Measure what’s working when you intervene. For CS and Support leaders: Stop spending weekends on QA spreadsheets. Get coaching insights backed by data, agent-level performance trends, and a live view of which customers need a save play today. For engineering and product teams: Stop prioritizing the bug your loudest customer reported. Start fixing the issues your most valuable customers are quietly hitting - with revenue-weighted clustering that turns support noise into a clear roadmap. For founders: One dashboard answering the only question that matters: which customers are about to leave, and why? Native Intercom integration. More platforms shipping soon. Built by an operator who’s been in your seat. Turn your support inbox into your earliest revenue signal. 👉 pulseqa.io