Hello Customer is a B2B SaaS customer feedback management and analysis platform that helps organizations collect, organize, and analyze customer feedback from multiple sources. It is used by CX, product, and operations teams to understand what customers are saying across surveys, support conversations, and reviews. The platform combines structured data like scores with unstructured text to reveal patterns, themes, and key drivers of customer experience. This makes it easier for teams to share insights and focus on the issues that matter most.