FocalCXM is a technology firm that specializes in providing digital solutions focused on customer experience management. The company offers a range of services including software development, user experience design, and cloud computing to help businesses enhance their engagement with customers. FocalCXM leverages its expertise in analytics, Salesforce solutions, and mobile application development to drive digital transformation for its clients. Additionally, the firm provides customized tools and platforms designed to optimize business processes and improve overall customer satisfaction.