Botmind is a company specializing in AI-driven customer service solutions, founded in 2017. It offers a platform that integrates seamlessly with existing customer service tools to automate routine inquiries and support tasks, freeing up human agents to handle more complex interactions. By utilizing advanced AI and machine learning, Botmind aims to enhance customer satisfaction and improve the efficiency of support teams. The platform is particularly suited for e-commerce businesses and can be deployed rapidly without the need for extensive coding.