# Looking for the best live chat software – what’s your favorite?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hey, I’m looking to replace our current <a class="a a--md" elv="true" href="https://www.g2.com/categories/live-chat">live chat</a> software and came across several top-rated options on G2. I’ve put together a shortlist of tools that seem promising, but I’d love to hear your thoughts.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/intercom/reviews"><strong>Intercom</strong></a><strong>: </strong>A powerful customer engagement platform with live chat, automation, and in-app messaging. Known for its sleek interface and strong integration capabilities.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/glassix/reviews"><strong>Glassix</strong></a><strong>: </strong>An AI-powered omnichannel solution that merges email, chat, and messaging apps into one smart inbox—great for unified customer support.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/saas-labs-justcall/reviews"><strong>JustCall</strong></a><strong>: </strong>Combines voice, SMS, and live chat, offering a multichannel approach with call center features and CRM integrations.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Let me know which live chat software you rely on and why - it’ll really help guide the decision. Thanks in advance for your insights!</p>

##### Post Metadata
- Posted at: over 1 year ago
- Author title: SEO Outreach Specialist
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;I&#39;ve also checked out this piece from G2- &lt;a href=&quot;https://learn.g2.com/best-live-chat-software&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;https://learn.g2.com/best-live-chat-software&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;

##### Comment Metadata
- Posted at: about 1 year ago
- Author title: SEO Outreach Specialist
- Net upvotes: 1




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