Billo Preisübersicht

Billo Preisbewertungen

(2)
Verifizierter Benutzer in Primär-/Sekundärbildung
BP
Kleinunternehmen (50 oder weniger Mitarbeiter)
"Einfach zu bedienen und optimiert das Creator-Briefing mit exzellentem Support"
Was gefällt Ihnen an Billo am besten?

Es ist wirklich einfach zu benutzen. Es hat den Prozess der Erreichung und Briefing von Kreativen optimiert. Der Kundenservice ist auch ausgezeichnet. Bewertung gesammelt von und auf G2.com gehostet.

Was gefällt Ihnen an Billo nicht?

Ich wünsche mir, dass Sie einfach Bearbeitungen direkt vom Billo-Kreativteam anfordern könnten, also nicht vom Ersteller. Es gab Fälle, in denen ich zum Beispiel die Musik leiser stellen lassen musste und den Kundenservice kontaktieren musste, um das Problem zu beheben. Bewertung gesammelt von und auf G2.com gehostet.

Antwort von Dianne Neheome Soronio Rayla aus Billo

Vielen Dank für Ihr durchdachtes Feedback! 😊 Wir freuen uns sehr zu hören, dass Sie Billo einfach zu bedienen finden und dass es Ihnen geholfen hat, Ihren Creator-Briefing-Prozess zu optimieren 🎬✨. Es ist auch großartig zu wissen, dass unser Support-Team Ihnen effektiv helfen konnte und dass Billo Ihnen hilft, schnell hochwertige Inhalte zu produzieren – besonders für Meta-Anzeigen, bei denen die Leistung wirklich zählt 🚀.

Wir schätzen auch Ihren Vorschlag zur nahtloseren Bearbeitung 🙏. Ihr Hinweis darauf, schnelle Anpassungen (wie Audioänderungen) über das Kreativteam vornehmen zu können, ist wertvolles Feedback und hilft uns zu verstehen, wo der Workflow für ein reibungsloseres Erlebnis verbessert werden kann.

Nochmals vielen Dank, dass Sie Ihre Erfahrungen geteilt haben – es bedeutet uns viel und hilft uns, die Plattform für Sie und andere Nutzer weiter zu verbessern 💛

Verifizierter Benutzer in Unterhaltung
BU
Kleinunternehmen (50 oder weniger Mitarbeiter)
"Low Pay, Unfair Creator Support, and Unreasonable Client Demands"
Was gefällt Ihnen an Billo am besten?

Not much - very low pay for high expectations. Bewertung gesammelt von und auf G2.com gehostet.

Was gefällt Ihnen an Billo nicht?

As a creator who has been creating content with Billo since August of 2021 I can promise you everything is good...until it's not. EVERY single time there has been an issue with the client, Billo has taken the side of the client. EVERY TIME. They want 10 scenes for a 30 second video that you tell them won't fit - they assure you it'll fit and to do your best. They needed to purchase a 60 second video, but they are being cheap. This particular client wanted to use my horses, fields and cut a hole in my trough for a $40 pay out. Then you turn in the max 40 seconds (not getting paid for the extra 10 seconds) to get the max 2 edit requests for things you warned them about in the first place. Then Billo will offer you a shameful $5-$10 to fix it even though you've already done that twice as best you can to fit. This last time was it for me. The final video was 47 seconds for a 30 second gig. Had to spend extra time to cut it down. Edit requests twice because I had to cut it down. As expected, Billo reaches out, so I ask them to review the initial conversation where I told the client IT WON'T FIT before I accepted the gig (they reached out to ME to do the video). They do review the conversation, apologize and say the client is difficult. I think, FINALLY Billo recognizes some are simply unreasonable. They offer me $30 to redo it - I said I would but would need to upload differently since as I already stated - it exceeded the allowable upload time. While I was paid for the video, I was not paid the additional promised money. When I asked about it they said the client wasn't responding. Which as far as I'm concerned is not on me, that's on them. I completed my agreed upon obligation, Billo has not. I'm not new at this - I've completed 593 video with 100% on time delivery score and 4.86 of 5 star rating on 221 reviews. Bewertung gesammelt von und auf G2.com gehostet.

Antwort von Dianne Neheome Soronio Rayla aus Billo

Thank you for taking the time to share such detailed feedback and for the incredible amount of work you’ve completed on the platform since 2021. Completing 593 videos with a strong delivery and review history is a significant achievement, and we genuinely appreciate the time, effort, and professionalism you’ve brought to the platform over the years.

We’re very sorry to hear about your recent experience and understand your frustration regarding scope expectations, revisions, and the compensation concerns you described. Situations where creators feel their concerns were acknowledged but not fully resolved can understandably damage trust, especially after such a long history on the platform.

Your feedback about unrealistic deliverable expectations, revision handling, and communication around additional compensation is extremely valuable. While we always aim to balance the needs of both creators and clients, we also recognize the importance of ensuring creators feel fairly supported and properly compensated for extra work outside the original scope.

We truly appreciate your honesty and long-term contribution to Billo. Feedback like yours helps highlight areas where our processes and creator support experience still need improvement. Our support team will also reach out to you directly through the support line to further assist you with the process and review the concerns you raised.

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