Virtual Classroom Software Resources

Hi Victor! You could try a few different things, but you have unlimited storage, so you could always record the session and send out the recording link after. You can also optimize your room to use less bandwidth on your end, which will help when they dont have a good connection. You can also start the session with a "lobby" page where you have some music or a video playing and then a note pod open (pre-session) saying if you do not hear whats playing you will most likely not be able to hear todays session, also please ensure you have a good internet connection...ex: turn off VPN if possible, close all background applications, try to use a hard-wired connection if possible. Here are some links and resources to help you :). Latency Explained Wireless is notorious for adding latency/lag to VoIP. We recommend using a wired connection, and turn the wireless off on the computer. If it isn’t turned off, it can remain connected and continue causing issues. Latency can also be exacerbated by other’s sharing the same internet connection. The more people using the connection, the less bandwidth available for each user. It’s also effected by whatever applications are running on the computer. So best practices apply: close background applications, turn off VPN, do not use wireless, and restart your computer. If you experience performance issues, there is a bandwidth and latency monitor inside of the meeting room that can help isolate the cause. Anyone inside the meeting room can monitor their own bandwidth usage in the room. In the upper right corner of the meeting room, to the right of the help menu, the connection status is displayed. If you click on the greenbar, a bandwidth and latency monitor will appear. This shows how much bandwidth you are sending and receiving from the server. It also shows your latency, the time it takes for information to get from your computer to the server and visa-versa. Ideally you want the latency (the second number) as low as possible. When it reaches 130 msec you may start to have minor issues, and the higher it gets the worse the issues will get. For latency issues across a domain, you can perform a trace route (http://en.wikipedia.org/wiki/Tracert). This shows the hops and can help identify where there is packet loss, which may be the cause of latency issues. However this goes back to the ISP… the only way to change this is to have the ISP change its routing and/or prioritization of the traffic. Adobe’s Connect Bandwidth Calculation (New) Bandwidth is very dependent upon the content being shared, and even the same type of content (for example a powerpoint) can have different bandwidth requirements dependent upon contents (imagine a powerpoint that is mostly text versus a powerpoint that is mostly pictures). The below link outlines bandwidth utilization and estimates, but the best method for determining bandwidth needs is to utilize the bandwidth and latency monitor inside of the rooms. The guide goes in to detail about different content, options, settings, but shows how to do this. http://blogs.adobe.com/connectsupport/connect-9-5-bandwidth-utilization-estimates-illustrated/

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I have not had any issues with the zoom app or the desktop version crashing. I suspect this might be a local issue with your computer or maybe your firewalls

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Let me understand your question a bit better. Are you using the zoom app on a cellphone? Or a different device etc. please provide a bit more detailed insight and I would be happy to help if I can.

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Do other applications crash? It could be the number of applications open. Try closing other applications.

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While I agree with turning off video, if someone is presenting a document, there is still a case for video. There are a lot of good suggestions here (https://support.zoom.us/hc/en-us/articles/201362463-Wireless-WiFi-Connection-Issues) ... These include (check speed via speed test over these area): * Turn off VPN, if possible * Connecting WIRED versus WIFI * Place computer closer to WIFI access point * Upgrade WIFI firmware * Use WIFI extender

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I would suggest you try doing a reboot of your computer modem, and router before you even try to sign in to zoom. Also close your email, Facebook, etc

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Hi. Using audio is a credible solution. As for the shared material, it can be sent by email during or before the zoom session. I would also recommend a preset shared agenda and dividing the session into shorter and smaller segments with pauses (fog the internet delay).

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I would suggest to turn off de microphone when you’re not speaking, as well as the video off when you don’t need it.

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Call in using your phone's cell data, and log in via desktop and use the internet for display purposes on the call. The voice portion will not use bandwidth.

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I have attended large Zoom meeting and the host asked us to 1). mute and 2). turn off video to conserve bandwidth. Not sure if it works, have to ask the techies, but it seemed to work with the meetings I attended.

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1. Close all other applications - unless they are needed in conjunction with zoom-sharing - sometimes the delay is also because of the Desk Top RAM being overloaded 2. In our meetings - all mute on their own. This definitely helps us. 3. Those who are joining from remote rural areas of India use cell-phones - it is our experience, repeatedly, that when they switch off their video the voice quality and continuity becomes normal. 4. If you have a single-user licence do make one or two colleagues as Co-Hosts - if all three record.. then if one or two are glitched due to low band width, or fluctuating bad-width - the entire recorded session can later be shared as a url to wherever it is stored on the net. (ex. Google Drive) 5. Having Co-Hosts - especially the younger trainees, helps to have them focus on if some do stay unmuted. They identify and mute them. We never mute all by command. It is left to self discipline through self-awareness. Stray cases are gently muted with a pvt. message sent about why they were muted.

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Vikas, in low bandwidth areas you can ask participants to switch off the video. This should work fine.

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1- Turn of Pc internet and open Wifi 2- Open Mobile Data 3- Open Hotspot of mobile data 4- Connect pc with mobile data 5- Disable Video 6- Enjoy

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