### Contents - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Transactional Email Software Resources ##### Glossary Terms, Discussions, and Reports to expand your knowledge on Transactional Email Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Transactional Email Software Glossary Terms [![Dedicated IP](https://learn.g2.com/hubfs/Dedicated%20IP.png "Dedicated IP")](https://www.g2.com/glossary/dedicated-ip-definition) [Dedicated IP](https://www.g2.com/glossary/dedicated-ip-definition) What is dedicated IP and how does it help organizations? Our G2 guide can help you understand dedicated IP and the benefits it offers. by Anindita Sengupta [![Email Segmentation](https://learn.g2.com/hubfs/G2CM_GI035_Email_segmentation_V1b.png "Email Segmentation")](https://www.g2.com/glossary/email-segmentation-definition) [Email Segmentation](https://www.g2.com/glossary/email-segmentation-definition) Email segmentation is the process of segregating a contact database to create email segments with shared and similar characteristics. Learn more about email segmentation, best practices, and how email marketers can perform email segmentation. by Ninisha Pradhan [![Webhooks](https://learn.g2.com/hubfs/G2CM_GI062_Webhooks_V1a.png "Webhooks")](https://www.g2.com/glossary/webhooks-definition) [Webhooks](https://www.g2.com/glossary/webhooks-definition) What are webhooks and why are they useful? Our G2 guide can help you understand webhooks and their use cases. by Adam Crivello ## Transactional Email Software Discussions 0 Question on: Brevo Marketing Platform [Why does your customer support suck so badly by wasting so much time before answering to inquiries?](/discussions/12085-why-does-your-customer-support-suck-so-badly-by-wasting-so-much-time-before-answering-to-inquiries) I lost a good marketing opportunity because they refuse to send my bulk messages or at least tell why they can't do so...... On time. I've not had this experience, I have had really quick and helpful replied to all queries (and I have had a lot of queries). Only frustration was the initial on boarding as you had to set up an email before they called you =\> and I hope they have changed this as it was very frustrating when I was ready to send an email and then found I couldn't as I needed to do the onboarding call. Answered: Kim Griffin on July 3, 2020 Hello, Send your question at zendesk-box@sendinblue.com FD Answered: Fabiano Desplat on December 23, 2019 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/12085-why-does-your-customer-support-suck-so-badly-by-wasting-so-much-time-before-answering-to-inquiries/comments/new?remote=true) 0 Question on: Brevo Marketing Platform [How do I create an account?](/discussions/how-do-i-create-an-account) Where do I go and how long does it take? Create a new account at www.sendinblue.com with only: your email address, company name, and a password. Every new SendinBlue account is verified by a real, live person to ensure quality (not spam!) content is sent out from our service. This protects the sending reputation of users on our shared IP addresses and is good for everyone who receives email! Answered: Erin McKeeby on November 30, 2016 Hello, Send your question at zendesk-box@sendinblue.com FD Answered: Fabiano Desplat on December 23, 2019 Comment deleted by user. Answered: Fabiano Desplat on December 23, 2019 [See more answers (2)](javascript:void(0);) [Your answer](/discussions/how-do-i-create-an-account/comments/new?remote=true) 0 Question on: Brevo Marketing Platform [What are the limitations of the free plan?](/discussions/what-are-the-limitations-of-the-free-plan-98524015-eb9b-489e-a4e9-9b165fe4ebc0) How long is it free and do you need a credit card? Hey there, thanks for opening this discussion! You do not need a credit card to use our free forever plan (it's not a trial, it's free forever, for real). The free plan comes with full access to the platform, unlimited contacts, and 300 emails / day. You'll also be able to use the API, our CRM feature, and even our automation platform for up to 2000 entrances in a scenario. Hope this clarifies! Answered: Axel Lavergne on October 18, 2019 The FREE plan is free forever when you send up to 9,000 emails per month (daily cap of 300 emails per day). But don’t worry, you can still send your campaign to all your subscribers thanks to the “Requeue” feature. No credit card is required. In addition, the FREE plan doesn’t have access to: • detailed lists of the email openers and clickers • heat map of the most clicked areas on the email • the option to remove the SendinBlue logo from the email footer Answered: Erin McKeeby on November 30, 2016 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/what-are-the-limitations-of-the-free-plan-98524015-eb9b-489e-a4e9-9b165fe4ebc0/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/transactional-email/resources?discussions_page=4) - [1](/categories/transactional-email/resources) - [2](/categories/transactional-email/resources?discussions_page=2) - [3](/categories/transactional-email/resources?discussions_page=3) - [4](/categories/transactional-email/resources?discussions_page=4) - 5 - [6](/categories/transactional-email/resources?discussions_page=6) - [7](/categories/transactional-email/resources?discussions_page=7) - [8](/categories/transactional-email/resources?discussions_page=8) - [9](/categories/transactional-email/resources?discussions_page=9) - … - [69](/categories/transactional-email/resources?discussions_page=69) - [70](/categories/transactional-email/resources?discussions_page=70) - [Next ›Next ›](/categories/transactional-email/resources?discussions_page=6) ## Transactional Email Software Reports Mid-Market Grid® Report for Transactional Email Summer 2026 G2 Report: Grid® Report Grid® Report for Transactional Email Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Transactional Email Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Transactional Email Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Transactional Email Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Transactional Email Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Transactional Email Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Transactional Email Spring 2026 G2 Report: Grid® Report Grid® Report for Transactional Email Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Transactional Email Spring 2026 G2 Report: Momentum Grid® Report