Software Testing Tools Resources

Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Software Testing Tools

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.

Contents

Software Testing Tools Articles

What Is Python? (+How to Choose a Python IDE)

It just might be the holy grail of programming languages.

by Bridget Poetker

What Is Beta Testing? (+7 Steps to Follow for the Best Feedback)

When it comes to evaluating software and its usability, there’s alpha testing, beta testing, and gamma testing. Are all three really necessary?

by Bridget Poetker

Software Testing Tools Glossary Terms

Quality Assurance vs. Quality Control

Confused by quality assurance vs. quality control? QA prevents defects, and QC identifies them. Read on to learn all the differences between these terms.

by Washija Kazim

Alpha Test

An alpha test is the first round of testing any business in product and software development. Learn more about alpha testing in business and its benefits.

by Holly Landis

Agile Manifesto

The Agile Manifesto is a document for simpler software development practices. Learn how teams can adopt the Agile Manifesto in their work and its benefits.

by Holly Landis

Debugging

Debugging is the process of fixing errors in a software environment. Discover more about its techniques, its advantages, and how it differs from testing.

by Sagar Joshi

Technical Debt

Technical debt results from relying on a short-term solution to a problem at the expense of efficiency in the long run. Learn more about its types.

by Sagar Joshi

Python

Python is a programming language for novices and experienced developers. Learn more about how to learn this language, its uses, and the benefits of Python.

by Sagar Joshi

Software Testing Tools Discussions

Question on: Cyara Platform

How to get CX Models utilized in daily testing practice?

CX Models and Modules are being upgraded with lot features by Cyara. But this is yet to be utilized well by the QA. How to shift the path forward of a tester from individual test case scripting to the CX Model based design and test cases auto-generation?

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Naveen, There are several ways to shift forward to leverage the CX Models from the QA team. The first method is to leverage the CX Model, as the visual design and customer journey map. Meaning created the CX model in place of a traditional visual tool like Visio. By laying out the journey in the CX model the developers can leverage the test cases as they code to ensure things are working as designed. The QA team will be able to leverage and expand upon the test cases generated from the CX Model. This would start all the way back in the design phase of the project. it is a mind shift to think about testing prior to writing the code. The second way to leverage the CX models for the QA team would be to leverage the crawling / auto discovery function of the CX Model. This is used in cases where the coding was done and now we need to build the test case library. By calling from Cyara CX Model each journey can be documented and test cases can be auto-generated. The QA team can now run the different tests and test accounts multiple times to ensure the goals and tests are completed and successful. One of our customers talked at our xChange2020 online event about their journey to automation. https://cyara.com/lp/xchange-2020-session-replays/ I would recommend watching the session Automated Testing for the IVR by Mark Shaw for some additional insights. If you have more questions please feel free to let us know. Bill LaRuffa Solutions Architect Manager - NALA Cyara.

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Answered: Bill La Ruffa on February 10, 2021

Your answer

Question on: TestRail

Mobile version will come?

A mobile version is convenient for consulting various essential information during business trips, so that you always have everything at hand.

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Hey Alexander, Thanks for your post. TestRail is a standard web application, so you would already be able to access it from mobile devices such as tablets. So there would be no need to have a separate ‘app’ for TestRail, as you can already access and use TestRail from a tablet etc. However, this would generally work better with a tablet or larger screen sizes. We do have an open feature request to add a UI that would work with smaller screens such as smartphones, and I can add your vote to it. Please don't hesitate to write to us at contact@gurock.com in case of any additional questions and feedback. BR, Shanu Mandot Community Manager @ TestRail

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Answered: Shanu Mandot on March 24, 2021

Yes

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Answered: Hrushikesh Shrotriya on December 28, 2020

See more answers (1)

Your answer

Question on: Agentforce 360 Platform (formerly Salesforce Platform)

What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?

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Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .

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Answered: P Pakhira on July 25, 2024

Learn how to create new accounts, and update existing leads and contacts.

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Answered: Laurie McCabe on July 24, 2024

Use trailhead within Salesforce to learn some of the basics. I found self learning with Salesforce the best use of time. You can create your own trail on the topics that you want to complete and then it will recommend best next steps. It will depend how you want to improve customer relationship management, is it the process, understanding data driven decisions the list is totally endless, but I would break it down into chunks and answer the following questions: - What do you want to improve - What does good look like It could be as simple as improving a case layout, so you want to look at objects and fields, or it could be about dashboards and reporting

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Answered: Jess Slattery on December 17, 2024

A beginner should start by learning the overview of Salesforce and its business processes. The first step is to understand the Sales Cloud and Service Cloud, as these are the core components of Salesforce. Once you grasp these, you will have a good understanding of the CRM (Customer Relationship Management) process. Salesforce also provides a built-in learning platform called Trailhead. You can sign up for a free Trailhead account and explore the basic modules on CRM, Sales Cloud, and Service Cloud. These modules will guide you through: 1. What Salesforce is and how it works 2. How to create objects, fields, and records 3. The fundamentals of managing sales and service processes This forms the foundation for moving into more advanced Salesforce features and customizations.

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Answered: Gurumoorthy Manickam on September 12, 2025

Below mentioned points might help you as a beginner into Salesforce CRM: 1) Creating objects and fields 2) User permissions 3) Flows 4) Page layouts and Record Pages. These are good to go as of now, there are lot of things to explore in this.

Software Testing Tools Resources

Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Software Testing Tools

Software Testing Tools Articles

What Is Python? (+How to Choose a Python IDE)

What Is Beta Testing? (+7 Steps to Follow for the Best Feedback)

Software Testing Tools Glossary Terms

Software Testing Tools Discussions

Software Testing Tools Reports