Shared Inbox Software Resources
Discussions and Reports to expand your knowledge on Shared Inbox Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find discussions from users like you and reports from industry data.
Shared Inbox Software Discussions
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Question on: Keeping
Is there any possidbility that you could remove or change to something more appealingd codes as [#QvQyF4kdwm] in a subject space?A bit confusing for users.
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Our team actually likes these ticket numbers. It makes it very clear what is a ticket and what is not. We internally use a XMPP type service and can mention ticket numbers out of context with ease. Random alphanumeric characters also hide the volume of tickets which a sequential number may. It also helps prevent confusion that a ticket number could look like a phone number,
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Hi Ana - We're happy to report that you no longer need to have the ticket ID in your subject. This is the default for all new accounts, and we're happy to make the change on your account. Just drop us a line at support@keeping.com and we'll take care of it.
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Comment deleted by user.
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Question on: Gmelius
Is there a way to remover getting notifications about follow ups to emails I send?Hi there, When I use Gemelius, I sometimes get emails sent from myself. I believe these are emails to remind me to follow up, but I am the one who sent them and it gets pretty confusing. In Gmail, the email is in bold and looks as if someone had responded to the thread, but apparently, it was just me. Any clue what's going on?
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Hi,
Thank you for your comment!
It seems that you have the option "Snooze with a reply message" activated for your account. To stop that, kindly follow these steps:
1) Access your settings page within your Gmelius dashboard at: https://gmelius.io/settings
2) From there, click on "customize follow-up behavior" below the Follow-up feature.
3) It will open a new window. Switch to the "Smart snooze" tab
4) Disable the option "Snooze with a reply and keep the original date"
5) Save your changes and reload your inbox.
If the issue persists or this wasn't related to the message added for the follow-up feature, please send us an email at support@gmelius.com to better assist you with this case.
Payam @Gmelius
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Question on: Gmelius
Howdy, when do you intend to allow contacts to be shared the same way gmail labels are?You'd have the perfect CRM with that.
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Hi Jean-René,
Shared Google contacts are coming Q2.
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Shared Inbox Software Reports
Mid-Market Grid® Report for Shared Inbox
Spring 2026
G2 Report: Grid® Report
Grid® Report for Shared Inbox
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Shared Inbox
Spring 2026
G2 Report: Grid® Report
Momentum Grid® Report for Shared Inbox
Spring 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Shared Inbox
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Shared Inbox
Winter 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Shared Inbox
Winter 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Shared Inbox
Winter 2026
G2 Report: Grid® Report
Grid® Report for Shared Inbox
Winter 2026
G2 Report: Grid® Report
Momentum Grid® Report for Shared Inbox
Winter 2026
G2 Report: Momentum Grid® Report
