### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Topics**](#resources-topics) - [**Reports**](#resources-reports) # Robotic Process Automation (RPA) Software Resources ##### Articles, Glossary Terms, Discussions, Topics, and Reports to expand your knowledge on Robotic Process Automation (RPA) Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, [topics](#resources-topics) to contrast viewpoints, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Topics**](#resources-topics) - [**Reports**](#resources-reports) ## Robotic Process Automation (RPA) Software Articles [![History of Robotics and Robots: From 1900 till Now](https://learn.g2.com/hubfs/iStock-1083334678.jpg "History of Robotics and Robots: From 1900 till Now")](https://www.g2.com/articles/history-of-robots) [ ### History of Robotics and Robots: From 1900 till Now ](https://www.g2.com/articles/history-of-robots) The idea of artificial beings is nothing new to human civilization. [ ![Piper Thomson](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper Thomson") PT ](https://learn.g2.com/author/piper-thomson) by Piper Thomson [![Automation and Collaboration in Focus at Salesforce’s TrailblazerDX 2022](https://learn.g2.com/hubfs/SF%20salesforce%20conf-AC.jpg "Automation and Collaboration in Focus at Salesforce’s TrailblazerDX 2022")](https://www.g2.com/articles/automation-and-collaboration-salesforce-trailblazerdx-2022) [ ### Automation and Collaboration in Focus at Salesforce’s TrailblazerDX 2022 ](https://www.g2.com/articles/automation-and-collaboration-salesforce-trailblazerdx-2022) Salesforce’s TrailblazerDX (TDX) 2022, a Salesforce developer conference at the end of April, featured a plethora of forward-looking statements, demos, workshops, and dancing mascots. Much was said and shown, but automation and collaboration were key themes at both TDX and the preceding analyst summit. So how does Salesforce's messaging line up with what software buyers are asking for? [ ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello") AC ](https://learn.g2.com/author/adam-crivello) by Adam Crivello [![What You Wanted to Know About RPA But Were Afraid to Ask](https://learn.g2.com/hubfs/pexels-tara-winstead-8386434.jpg "What You Wanted to Know About RPA But Were Afraid to Ask")](https://www.g2.com/articles/everything-about-robotic-process-automation-rpa) [ ### What You Wanted to Know About RPA But Were Afraid to Ask ](https://www.g2.com/articles/everything-about-robotic-process-automation-rpa) In the last post in this series, we zoomed into key features of robotic process automation (RPA) software to help buyers find the right software for their particular needs. In this piece, we will zoom out in order to understand how it fits into broader historical trends in the RPA space and more. [ ![Matthew Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew Miller") MM ](https://learn.g2.com/author/matthew-miller) by Matthew Miller [![Tech Companies Bridging the Gap Between AI and Automation](https://learn.g2.com/hubfs/G2CM_BI141_Backlog_Images-%5BAI_and_Automation%5D_V1a.png "Tech Companies Bridging the Gap Between AI and Automation")](https://www.g2.com/articles/tech-companies-bridging-the-gap-of-ai-and-automation) [ ### Tech Companies Bridging the Gap Between AI and Automation ](https://www.g2.com/articles/tech-companies-bridging-the-gap-of-ai-and-automation) Automation and artificial intelligence (AI) are important, interrelated tools that help organizations streamline their processes and add intelligence to their workflows. They allow businesses to reach organizational goals by automating business processes, whereby they can increase efficiency and adapt to new business procedures.  [ ![Matthew Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew Miller") MM ](https://learn.g2.com/author/matthew-miller) by Matthew Miller [![The Pros and Cons of Different Automation Types](https://learn.g2.com/hubfs/leo-fosdal-TgWWeaTAXCM-unsplash.jpg "The Pros and Cons of Different Automation Types")](https://www.g2.com/articles/pros-and-cons-different-automation-types) [ ### The Pros and Cons of Different Automation Types ](https://www.g2.com/articles/pros-and-cons-different-automation-types) The concept of automation is straightforward: create tools that perform tasks with minimal human involvement. And the motivation for more automation is simple: Companies can do more with less. “More” means companies can sell and deliver a higher volume of products and services than ever before. “Less” refers to the fact that, thanks to automation, fewer resources are required. [ ![Gabriel Gheorghiu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel Gheorghiu") GG ](https://learn.g2.com/author/gabriel-gheorghiu) by Gabriel Gheorghiu [![G2 on Enterprise AI & Analytics: What is It Really & Why Does It Matter?](https://learn.g2.com/hubfs/G2CM_BI042_Backlog_Images-%5BWhat_is_AI%5D_V1a.png "G2 on Enterprise AI & Analytics: What is It Really & Why Does It Matter?")](https://www.g2.com/articles/what-is-ai-and-why-does-it-matter) [ ### G2 on Enterprise AI & Analytics: What is It Really & Why Does It Matter? ](https://www.g2.com/articles/what-is-ai-and-why-does-it-matter) Artificial intelligence (AI) has become the hottest topic in technology. Its use in the age of digital transformation spans the commercial and public sectors, fueling debate among businesses, lawmakers, and the public. I have been putting pen to paper on the subject for a few years now; having recently joined G2 to nurture the expansion of our AI categories (as well as our analytics, cloud, and security categories), I would like to sum up some of my views, while setting the scene for a more detailed exploration of the technologies, business challenges, and trends shaping AI.  [ ![Tom Pringle](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom Pringle") TP ](https://learn.g2.com/author/tom-pringle) by Tom Pringle [![What Is Robotics? (+ How It Impacts Society)](https://learn.g2.com/hubfs/G2CM_BI075_Backlog_Images_%5BWhat_is_robotics%5D_V1a.png "What Is Robotics? (+ How It Impacts Society)")](https://www.g2.com/articles/what-is-robotics) [ ### What Is Robotics? (+ How It Impacts Society) ](https://www.g2.com/articles/what-is-robotics) Our cybernetic overlords are already among us. Luckily, they’re not all threatening...yet. [ ![Piper Thomson](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper Thomson") PT ](https://learn.g2.com/author/piper-thomson) by Piper Thomson [![Automating HR with Robotic Process as a Service](https://learn.g2.com/hubfs/tim-gouw-bwki71ap-y8-unsplash.jpg "Automating HR with Robotic Process as a Service")](https://www.g2.com/articles/automating-hr-with-robotic-process-as-a-service) [ ### Automating HR with Robotic Process as a Service ](https://www.g2.com/articles/automating-hr-with-robotic-process-as-a-service) To work in human resources is to be inundated with repetitive, time-intensive and error-sensitive tasks, day in and day out. Fortunately, it’s become easier to automate these tedious tasks and allow HR personnel to focus their time and energy on expanding their strategic and creative thinking.  [ ![Courtney Moran](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney Moran") CM ](https://learn.g2.com/author/courtney-moran) by Courtney Moran [![Robotic Process Automation: What It Is + 5 Industry Examples](https://learn.g2.com/hubfs/G2CM_BI031_Backlog_Images_%5BRobotic_Process_Automation%5D_V1a.png "Robotic Process Automation: What It Is + 5 Industry Examples")](https://www.g2.com/articles/robotic-process-automation) [ ### Robotic Process Automation: What It Is + 5 Industry Examples ](https://www.g2.com/articles/robotic-process-automation) Digital transformation is how businesses find ways to solve traditional problems faster and more efficiently through the use of technology. [ ![Devin Pickell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devin Pickell") DP ](https://learn.g2.com/author/devin-pickell) by Devin Pickell Show More ## Robotic Process Automation (RPA) Software Glossary Terms [![Robotic Process Automation](https://learn.g2.com/hubfs/G2CM_GI584_Glossary_Article_Images-%5BRobotic_Process_Automation%5D_V1a.png "Robotic Process Automation")](https://www.g2.com/glossary/robotic-process-automation-definition) [Robotic Process Automation](https://www.g2.com/glossary/robotic-process-automation-definition) Robotic process automation (RPA) makes creating, using, and managing software robots that mimic human interactions simple. Learn the benefits and types. by Sagar Joshi Explore our Technology Glossary Browse through dozens of terms to better understand the products you purchase and use everyday. [Find new features](https://www.g2.com/glossary) ## Robotic Process Automation (RPA) Software Discussions 0 Question on: Octopus RPA [Can RPA completely replace my job?](/discussions/can-rpa-completely-replace-my-job) It is true that RPA has many possibilities to influence the way work is done now in specific ways, but its design and properties do not in themselves meet the need to completely replace human employees. It is understood that RPA can replace people in their development path to perform many practical tasks and jobs, but it does not replace the actual duties of employees, but changes the nature of their work. RPA is very suitable for highly repetitive and rule-based processes, such as the processing of large amounts of data, whether it is information collection, input, crawling, retrieval, downloading, matching, reporting or analysis based on logic. Such processes exist in all kinds of scenarios in an organization, whether it is business, finance, HR or IT. Employees sit in front of a computer every day and perform each activity manually. Imagine this series of operations being reproduced in a computer system without a physical robot replacing the mouse and keyboard, as designed and configured through the RPA platform. However, robots do not possess some of the attributes of automation that are unique to humans, such as creativity, problem solving, and the ability to interact with other people. But as concepts such as machine learning, high-dimensional algorithms, and cognitive abilities are increasingly mentioned and discussed, and many RPA platforms begin to incorporate AI technologies into their products, it is conceivable that in the future RPAs will be able to automate a wider and more intelligent range of process functions. The highly scalable nature of our ProcessGo platform itself makes these future technology implementations possible. At the same time, Innoson has integrated some of the more mature industry-leading key technologies such as Natural Language Processing (NLP), Optical Character Recognition (OCR), Speech Recognition, and Migration Learning into the RPA platform to bring more cutting-edge digital transformation capabilities to our customers. RPA still requires professional guidance to be successfully implemented, such as process grooming and optimization by professional consultants, development and support by professional technical teams, precise configuration and commissioning by professional implementation and delivery consultants... The Innoson team and our RPA platform ProcessGo are able to provide such an integrated solution. Humans are still the only key players who can provide the right automated processes and monitor and manage the deployment and performance of robots. Without the support and intervention of people, automation technology cannot work and cannot reproduce higher level judgments and think and analyze. For these reasons, RPA does not exist to replace people's jobs and its development does not replace their positions. no ,just replace the boring part of my job Answered: linda zhou on November 29, 2021 yes Answered: 周 顾 on November 30, 2021 Yes, you can. Answered: Anne lisa on December 1, 2021 Can help us a lot in most of our working life Answered: Dale Harding on December 8, 2021 [See more answers (3)](javascript:void(0);) [Your answer](/discussions/can-rpa-completely-replace-my-job/comments/new?remote=true) 0 Question on: Supervity [Can we build voice based automation using Techforce.ai?](/discussions/can-we-build-voice-based-automation-using-techforce-ai) Does Techforce.ai have features to build voice automation for contact center agents and the agent assist software? Do you integrate with Avaya? Yes, voice based automation is possible on the Techforce.ai platform. Currently Contact Centers and Customer Experience leaders across BPOs and direct enterprises use the platform to automate their internal employee helpdesk as well building customer facing voicebots in industries like insurance, banking, healthcare, etc. Answered: Sahil Gupta on August 4, 2021 Recovering an already lost trades or investment and transactions is not an easy process but it’s a sure one. I had a very bad and hard experience when I was about going into stock trades and crypto investments, lost a huge amount of money before I could realize that something fishy was happening. Although I was able to get a refund and some other compensations, but I knew I was only lucky to have been able to have a helper. I’m open to share details and also share some helpful information on investment and recovery You can send contact him Via TEXT or WHATSAPP\>\>\>\> +1 973 646 4885 Via Email\>\>\>\>\> jacksonjohnny171100 @ gmail.com Answered: Wayas Mercy on March 10, 2022 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/can-we-build-voice-based-automation-using-techforce-ai/comments/new?remote=true) 0 Question on: Aiwozo [how to intergrate python in Aiwozo](/discussions/50324-how-to-intergrate-python-in-aiwozo) Is there any functionality to integrate python in Aiwozo Hi Mayank, Aiwozo enables you to create your own custom activity, which can be used through NuGet packages. We hope this answers your question. If you need more clarity, you can reach out to us directly on the Aiwozo Forum: https://forum.aiwozo.com Answered: Nikhil Pasricha on April 16, 2021 [Your answer](/discussions/50324-how-to-intergrate-python-in-aiwozo/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/robotic-process-automation-rpa/resources?discussions_page=2) - [1](/categories/robotic-process-automation-rpa/resources) - [2](/categories/robotic-process-automation-rpa/resources?discussions_page=2) - 3 - [4](/categories/robotic-process-automation-rpa/resources?discussions_page=4) - [5](/categories/robotic-process-automation-rpa/resources?discussions_page=5) - [6](/categories/robotic-process-automation-rpa/resources?discussions_page=6) - [7](/categories/robotic-process-automation-rpa/resources?discussions_page=7) - … - [127](/categories/robotic-process-automation-rpa/resources?discussions_page=127) - [128](/categories/robotic-process-automation-rpa/resources?discussions_page=128) - [Next ›Next ›](/categories/robotic-process-automation-rpa/resources?discussions_page=4) ## Robotic Process Automation (RPA) Software Topics [ Robotic Process Automation Software Questions 10 discussions Robotic Process Automation Robotic process automation (RPA) software utilizes bots to automate routine tasks within software applications normally performed by a company’s employees.... by Clara F. ](https://www.g2.com/topics/robotic-process-automation) ## Robotic Process Automation (RPA) Software Reports Mid-Market Grid® Report for Robotic Process Automation (RPA) Summer 2026 G2 Report: Grid® Report Grid® Report for Robotic Process Automation (RPA) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Robotic Process Automation (RPA) Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Robotic Process Automation (RPA) Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Robotic Process Automation (RPA) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Robotic Process Automation (RPA) Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Robotic Process Automation (RPA) Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Robotic Process Automation (RPA) Spring 2026 G2 Report: Grid® Report Grid® Report for Robotic Process Automation (RPA) Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Robotic Process Automation (RPA) Spring 2026 G2 Report: Momentum Grid® Report