### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Topics**](#resources-topics) - [**Reports**](#resources-reports) # Robotic Process Automation (RPA) Software Resources ##### Articles, Glossary Terms, Discussions, Topics, and Reports to expand your knowledge on Robotic Process Automation (RPA) Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, [topics](#resources-topics) to contrast viewpoints, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Topics**](#resources-topics) - [**Reports**](#resources-reports) ## Robotic Process Automation (RPA) Software Articles [![History of Robotics and Robots: From 1900 till Now](https://learn.g2.com/hubfs/iStock-1083334678.jpg "History of Robotics and Robots: From 1900 till Now")](https://www.g2.com/articles/history-of-robots) [ ### History of Robotics and Robots: From 1900 till Now ](https://www.g2.com/articles/history-of-robots) The idea of artificial beings is nothing new to human civilization. [ ![Piper Thomson](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper Thomson") PT ](https://learn.g2.com/author/piper-thomson) by Piper Thomson [![Automation and Collaboration in Focus at Salesforce’s TrailblazerDX 2022](https://learn.g2.com/hubfs/SF%20salesforce%20conf-AC.jpg "Automation and Collaboration in Focus at Salesforce’s TrailblazerDX 2022")](https://www.g2.com/articles/automation-and-collaboration-salesforce-trailblazerdx-2022) [ ### Automation and Collaboration in Focus at Salesforce’s TrailblazerDX 2022 ](https://www.g2.com/articles/automation-and-collaboration-salesforce-trailblazerdx-2022) Salesforce’s TrailblazerDX (TDX) 2022, a Salesforce developer conference at the end of April, featured a plethora of forward-looking statements, demos, workshops, and dancing mascots. Much was said and shown, but automation and collaboration were key themes at both TDX and the preceding analyst summit. So how does Salesforce's messaging line up with what software buyers are asking for? [ ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello") AC ](https://learn.g2.com/author/adam-crivello) by Adam Crivello [![What You Wanted to Know About RPA But Were Afraid to Ask](https://learn.g2.com/hubfs/pexels-tara-winstead-8386434.jpg "What You Wanted to Know About RPA But Were Afraid to Ask")](https://www.g2.com/articles/everything-about-robotic-process-automation-rpa) [ ### What You Wanted to Know About RPA But Were Afraid to Ask ](https://www.g2.com/articles/everything-about-robotic-process-automation-rpa) In the last post in this series, we zoomed into key features of robotic process automation (RPA) software to help buyers find the right software for their particular needs. In this piece, we will zoom out in order to understand how it fits into broader historical trends in the RPA space and more. [ ![Matthew Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew Miller") MM ](https://learn.g2.com/author/matthew-miller) by Matthew Miller [![Tech Companies Bridging the Gap Between AI and Automation](https://learn.g2.com/hubfs/G2CM_BI141_Backlog_Images-%5BAI_and_Automation%5D_V1a.png "Tech Companies Bridging the Gap Between AI and Automation")](https://www.g2.com/articles/tech-companies-bridging-the-gap-of-ai-and-automation) [ ### Tech Companies Bridging the Gap Between AI and Automation ](https://www.g2.com/articles/tech-companies-bridging-the-gap-of-ai-and-automation) Automation and artificial intelligence (AI) are important, interrelated tools that help organizations streamline their processes and add intelligence to their workflows. They allow businesses to reach organizational goals by automating business processes, whereby they can increase efficiency and adapt to new business procedures.  [ ![Matthew Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew Miller") MM ](https://learn.g2.com/author/matthew-miller) by Matthew Miller [![The Pros and Cons of Different Automation Types](https://learn.g2.com/hubfs/leo-fosdal-TgWWeaTAXCM-unsplash.jpg "The Pros and Cons of Different Automation Types")](https://www.g2.com/articles/pros-and-cons-different-automation-types) [ ### The Pros and Cons of Different Automation Types ](https://www.g2.com/articles/pros-and-cons-different-automation-types) The concept of automation is straightforward: create tools that perform tasks with minimal human involvement. And the motivation for more automation is simple: Companies can do more with less. “More” means companies can sell and deliver a higher volume of products and services than ever before. “Less” refers to the fact that, thanks to automation, fewer resources are required. [ ![Gabriel Gheorghiu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel Gheorghiu") GG ](https://learn.g2.com/author/gabriel-gheorghiu) by Gabriel Gheorghiu [![G2 on Enterprise AI & Analytics: What is It Really & Why Does It Matter?](https://learn.g2.com/hubfs/G2CM_BI042_Backlog_Images-%5BWhat_is_AI%5D_V1a.png "G2 on Enterprise AI & Analytics: What is It Really & Why Does It Matter?")](https://www.g2.com/articles/what-is-ai-and-why-does-it-matter) [ ### G2 on Enterprise AI & Analytics: What is It Really & Why Does It Matter? ](https://www.g2.com/articles/what-is-ai-and-why-does-it-matter) Artificial intelligence (AI) has become the hottest topic in technology. Its use in the age of digital transformation spans the commercial and public sectors, fueling debate among businesses, lawmakers, and the public. I have been putting pen to paper on the subject for a few years now; having recently joined G2 to nurture the expansion of our AI categories (as well as our analytics, cloud, and security categories), I would like to sum up some of my views, while setting the scene for a more detailed exploration of the technologies, business challenges, and trends shaping AI.  [ ![Tom Pringle](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom Pringle") TP ](https://learn.g2.com/author/tom-pringle) by Tom Pringle [![What Is Robotics? (+ How It Impacts Society)](https://learn.g2.com/hubfs/G2CM_BI075_Backlog_Images_%5BWhat_is_robotics%5D_V1a.png "What Is Robotics? (+ How It Impacts Society)")](https://www.g2.com/articles/what-is-robotics) [ ### What Is Robotics? (+ How It Impacts Society) ](https://www.g2.com/articles/what-is-robotics) Our cybernetic overlords are already among us. Luckily, they’re not all threatening...yet. [ ![Piper Thomson](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper Thomson") PT ](https://learn.g2.com/author/piper-thomson) by Piper Thomson [![Automating HR with Robotic Process as a Service](https://learn.g2.com/hubfs/tim-gouw-bwki71ap-y8-unsplash.jpg "Automating HR with Robotic Process as a Service")](https://www.g2.com/articles/automating-hr-with-robotic-process-as-a-service) [ ### Automating HR with Robotic Process as a Service ](https://www.g2.com/articles/automating-hr-with-robotic-process-as-a-service) To work in human resources is to be inundated with repetitive, time-intensive and error-sensitive tasks, day in and day out. Fortunately, it’s become easier to automate these tedious tasks and allow HR personnel to focus their time and energy on expanding their strategic and creative thinking.  [ ![Courtney Moran](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney Moran") CM ](https://learn.g2.com/author/courtney-moran) by Courtney Moran [![Robotic Process Automation: What It Is + 5 Industry Examples](https://learn.g2.com/hubfs/G2CM_BI031_Backlog_Images_%5BRobotic_Process_Automation%5D_V1a.png "Robotic Process Automation: What It Is + 5 Industry Examples")](https://www.g2.com/articles/robotic-process-automation) [ ### Robotic Process Automation: What It Is + 5 Industry Examples ](https://www.g2.com/articles/robotic-process-automation) Digital transformation is how businesses find ways to solve traditional problems faster and more efficiently through the use of technology. [ ![Devin Pickell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devin Pickell") DP ](https://learn.g2.com/author/devin-pickell) by Devin Pickell Show More ## Robotic Process Automation (RPA) Software Glossary Terms [![Robotic Process Automation](https://learn.g2.com/hubfs/G2CM_GI584_Glossary_Article_Images-%5BRobotic_Process_Automation%5D_V1a.png "Robotic Process Automation")](https://www.g2.com/glossary/robotic-process-automation-definition) [Robotic Process Automation](https://www.g2.com/glossary/robotic-process-automation-definition) Robotic process automation (RPA) makes creating, using, and managing software robots that mimic human interactions simple. Learn the benefits and types. by Sagar Joshi Explore our Technology Glossary Browse through dozens of terms to better understand the products you purchase and use everyday. [Find new features](https://www.g2.com/glossary) ## Robotic Process Automation (RPA) Software Discussions 0 Question on: SS&C Blue Prism Intelligent Automation Platform [Has OCR features been added in the tool?](/discussions/has-ocr-features-been-added-in-the-tool) is there any in house OCR feature available or added in Ble prism since 6.0 version? Hi! We currently have Decipher IDP which is Blue Prism's own Intelligent Document Processing tool, available with no extra licensing cost to qualifying customers: https://www.blueprism.com/products/decipheridp/ Alternatively, we have multiple OCR partners that integrate directly into Blue Prism, available here: https://digitalexchange.blueprism.com/dx/search?locales=en&keyword=OCR&page=1 Hope this helps! Charlotte Kennett Director, Global Customer Marketing Answered: Charlotte Kennett on July 11, 2022 not good quality though Answered: Chirag Patel on September 25, 2022 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/has-ocr-features-been-added-in-the-tool/comments/new?remote=true) 0 Question on: Octopus RPA [Why Octopus RPA is hard to search on G2？](/discussions/why-octopus-rpa-is-hard-to-search-on-g2) Why is Octopus RPA hard to search on G2, I think this is a very good RPA tool and he should be more visible to G2 users After all, it is a brand that has just been born Answered: Dale Harding on December 8, 2021 Octopus RPA as the overseas introduction of quality RPA brand, to widely appear in the public's field of vision is to take a certain amount of time to accumulate, I think the octopus RPA has a good product good technology, the development must be very good Answered: zhou gu on December 1, 2021 Mobilize people to participate more to support the octopus RPA Answered: Anne lisa on December 8, 2021 [See more answers (2)](javascript:void(0);) [Your answer](/discussions/why-octopus-rpa-is-hard-to-search-on-g2/comments/new?remote=true) 0 Question on: Octopus RPA [Intelligent customer service robot can really "reduce the burden" of manual?](/discussions/intelligent-customer-service-robot-can-really-reduce-the-burden-of-manual) Of course, intelligent customer service robots can generally solve the problems in a variety of customer service scenarios, without the involvement of human customer service at all, and to a certain extent solving the burden of manual labor. yes Answered: Dale Harding on December 8, 2021 yes Answered: linda zhou on November 29, 2021 Artificial intelligence has helped humans to a large extent Answered: 周 顾 on November 30, 2021 That's a must. Answered: Anne lisa on December 1, 2021 [See more answers (3)](javascript:void(0);) [Your answer](/discussions/intelligent-customer-service-robot-can-really-reduce-the-burden-of-manual/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/robotic-process-automation-rpa/resources) - [1](/categories/robotic-process-automation-rpa/resources) - 2 - [3](/categories/robotic-process-automation-rpa/resources?discussions_page=3) - [4](/categories/robotic-process-automation-rpa/resources?discussions_page=4) - [5](/categories/robotic-process-automation-rpa/resources?discussions_page=5) - [6](/categories/robotic-process-automation-rpa/resources?discussions_page=6) - … - [127](/categories/robotic-process-automation-rpa/resources?discussions_page=127) - [128](/categories/robotic-process-automation-rpa/resources?discussions_page=128) - [Next ›Next ›](/categories/robotic-process-automation-rpa/resources?discussions_page=3) ## Robotic Process Automation (RPA) Software Topics [ Robotic Process Automation Software Questions 10 discussions Robotic Process Automation Robotic process automation (RPA) software utilizes bots to automate routine tasks within software applications normally performed by a company’s employees.... by Clara F. ](https://www.g2.com/topics/robotic-process-automation) ## Robotic Process Automation (RPA) Software Reports Mid-Market Grid® Report for Robotic Process Automation (RPA) Summer 2026 G2 Report: Grid® Report Grid® Report for Robotic Process Automation (RPA) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Robotic Process Automation (RPA) Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Robotic Process Automation (RPA) Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Robotic Process Automation (RPA) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Robotic Process Automation (RPA) Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Robotic Process Automation (RPA) Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Robotic Process Automation (RPA) Spring 2026 G2 Report: Grid® Report Grid® Report for Robotic Process Automation (RPA) Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Robotic Process Automation (RPA) Spring 2026 G2 Report: Momentum Grid® Report