Process Mining Tools Resources

Hi Joaquim, We have some customers who have approached us with the same questions, and our expert team shall try to answer all of them: 1) Helping IT understand Celonis vs BI: BI tools are great at helping someone understand how a KPI's value varies across business dimensions. Celonis goes further - it helps businesses understand how a process truly runs across the complex systems landscape and so explains how process variations impact your KPIs. BI provides a snapshot of your KPI performance, while Celonis' process mining capabilities uncover the execution gaps in the process that impact your KPIs. Additionally, Celonis closes the insight to execution loop by leveraging AI and Workflow Automation to remove those critical execution gaps. These are capabilities BI simply does not offer. 2) Help business users understand how Celonis' fits into a complex application architecture: Celonis has been deployed over 2,000 times into Fortune 5000 companies' complex IT architectures. We've found the keys to delivering quantified value in each deployment are a) the business process, b) the employees who execute that process and c) the desired outcome of the process. First, start the project by engaging the employees who execute that target process today. Ask them which parts of the process cause the most pain, and make it difficult for them to do their job effectively. Then show them Celonis' view of their process, helping to validate their concerns and often also exposing additional execution gaps they didn't know were getting in their way. Then show how Celonis helps remove these gaps and makes it easier for all employees to achieve their targets. You can even use the analogy of Google Maps - Celonis is like Google Maps, helping your employees avoid traffic jams before they run into them. 3) How Celonis minimizes the complexity of tools for users: Similar to the answer to question (2) above, ensure that IT is in the conversations with the business users, and they can see how Celonis makes the business users' job better. Help IT understand that Celonis is a guide to execution for business users, and not just 'another analytical tool' for analysts. Additionally, your 'end-to-end' processes often run across multiple systems, and Celonis can provide a complete real-time visualization of how each process runs. IT can (for the first time) see every path that data follows across their systems - and where the 'gaps' have an adverse effect on business performance or security. IT can now use this information to improve their system landscape too. I hope the answers have been helpful to you.

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Process mining software can be applied to a wide range of business processes, including finance and accounting, procurement, human resources, manufacturing, logistics, and customer service. Some specific examples of processes that can be mined and monitored include: Order-to-Cash: The process of taking and fulfilling customer orders, from order entry through to cash collection. Procure-to-Pay: The process of purchasing goods and services, from requisition to payment. Hire-to-Retire: The process of managing employee lifecycles, from hiring to retirement or termination. Process mining software can be used to analyze different variants of these processes, to identify bottlenecks, to track performance metrics, to monitor compliance with regulations, and to optimize processes for efficiency and effectiveness.

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What issue you are facing ..?

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