### Contents - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Portal Software Resources ##### Glossary Terms, Discussions, and Reports to expand your knowledge on Portal Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Portal Software Glossary Terms [![Web Portal](https://learn.g2.com/hubfs/Web%20Portal.png "Web Portal")](https://www.g2.com/glossary/web-portal-definition) [Web Portal](https://www.g2.com/glossary/web-portal-definition) A web portal is an online platform that gathers data across several inputs and consolidates them into a single access point. Learn more about the types of web portals and how organizations can utilize them. by Michael Pigott Explore our Technology Glossary Browse through dozens of terms to better understand the products you purchase and use everyday. [Find new features](https://www.g2.com/glossary) ## Portal Software Discussions 0 Question on: ServiceNow IT Service Management [What is ServiceNow software used for?](/discussions/what-is-servicenow-software-used-for) What is ServiceNow software used for? Industries used in Healthcare Financial services Government Manufacturing Telecommunications Education Platform can also be used for functionalities such as service portals; subscriptions and notifications; knowledge bases; service catalogs; workflow; developer tools; reports and dashboards; single databases; contextual collaboration; and orchestration functionality. ServiceNow's products can be used to support most workflows because of the wide range of tools the organization offers. Some common ways the products are used include ticketing systems to manage large-scale projects via on-suite ticketing tools, benchmarking to track progress and predictive modeling to manage workflows. IT professionals operating a service desk/help desk can use ServiceNow products to organize their help cases, problem management and instance management. ServiceNow is able to assist with machine learning and artificial intelligence processes. It is also able to work with many legacy systems for smooth integration. The ServiceNow business model is based on providing products using SaaS cloud computing software. It involves setting up systems to define, manage, automate and structure services for companies. ServiceNow users can find the software useful within security, operations, customer service, HR and other industries. The ServiceNow product suite also offers software for physical and cloud-based IT needs and can be used to manage service-level projects and production instances within a department. Answered: Umesh Wagh on April 24, 2026 ServiceNow is a cloud-based platform primarily used for automating and managing workflows across various business functions, including IT service management, human resources, and customer service. Answered: Ramkumar Hari on June 30, 2026 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/what-is-servicenow-software-used-for/comments/new?remote=true) 0 Question on: ServiceNow IT Service Management [What platform is ServiceNow built on?](/discussions/what-platform-is-servicenow-built-on) What platform is ServiceNow built on? ServiceNow is built using Java and Tomcat web server running on Linux Answered: Umesh Wagh on November 8, 2022 [Your answer](/discussions/what-platform-is-servicenow-built-on/comments/new?remote=true) 0 Question on: ServiceNow IT Service Management [What is the ServiceNow now platform?](/discussions/what-is-the-servicenow-now-platform) What is the ServiceNow now platform? ServiceNow is a cloud-based platform that provides a wide range of IT service management (ITSM) and business process automation (BPA) solutions. The ServiceNow platform, often referred to as the "Now Platform," is designed to help organizations streamline their operations, automate routine tasks, and improve the delivery of services across various departments, including IT, human resources, customer service, and more. Answered: Satyajit Chakraborty on September 26, 2023 Service now platform is a crm tool and rh tickets tool used for multiple tasks, use to create incidents of the issue relate to any software or tool employees working within the organisation. Answered: pooja neeraj on June 9, 2023 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/what-is-the-servicenow-now-platform/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/portals/resources?discussions_page=6) - [1](/categories/portals/resources) - [2](/categories/portals/resources?discussions_page=2) - [3](/categories/portals/resources?discussions_page=3) - [4](/categories/portals/resources?discussions_page=4) - [5](/categories/portals/resources?discussions_page=5) - [6](/categories/portals/resources?discussions_page=6) - 7 - [8](/categories/portals/resources?discussions_page=8) - [Next ›Next ›](/categories/portals/resources?discussions_page=8) ## Portal Software Reports Grid® Report for Portals Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Portals Summer 2026 G2 Report: Momentum Grid® Report Mid-Market Grid® Report for Portals Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Portals Spring 2026 G2 Report: Momentum Grid® Report Mid-Market Grid® Report for Portals Spring 2026 G2 Report: Grid® Report Grid® Report for Portals Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Portals Winter 2026 G2 Report: Momentum Grid® Report Grid® Report for Portals Winter 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Portals Winter 2026 G2 Report: Grid® Report